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Have Not Received Password Reset Code E-mail

 
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3rdgixen
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PostPosted: Wed Mar 31, 2021 1:16 pm    Post subject: Have Not Received Password Reset Code E-mail Reply with quote

Hello. I did not remember my Gixen User Name or Password, so did a request. My Gixen User Name was emailed to me this morning. Attempts at getting an email with the password reset code have not been successful. I'm sorry to ask, but this is only my second time on the site. I have searched the forum for an answer but am still clueless as to why an email with the Pass Word Code has not come through. I have checked spam, junk, deleted, etc.
Thank you for any help that you can provide.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7110

PostPosted: Wed Mar 31, 2021 1:30 pm    Post subject: Reply with quote

Please email me, and include your Gixen username in the email.
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Lynnie101
Guest





PostPosted: Thu Apr 01, 2021 8:00 am    Post subject: code Reply with quote

I am not receiving the email code to transfer my paid subscription from my old account that i dont use anymore to my new one, i am not receiving the code that was supposed to be emailed to me. i cant transfer it without the code and tried several times but no email i am clueless as to know what to do
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Thu Apr 01, 2021 8:47 am    Post subject: Reply with quote

Mario can be contacted directly via email at the support address given on the Contact tab above. Please always include your Gixen id in such communication.
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PostPosted: Thu Apr 01, 2021 8:47 am    Post subject:

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