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HOW DO WE PAY???

 
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shawnc
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PostPosted: Thu Mar 18, 2021 10:00 am    Post subject: HOW DO WE PAY??? Reply with quote

I just spent 40 minutes hovering over every single word in the 5 pages of info. WHERE IS THE LINK TO PAY?
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Rickajho
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PostPosted: Thu Mar 18, 2021 10:34 pm    Post subject: Reply with quote

Log in to your gixen account. A settings button will then appear. All the various options to pay for the mirror service are right at the top of your settings page.

Rick
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Fri Mar 19, 2021 6:42 am    Post subject: Reply with quote

You have to log in here, via the web interface, before you get the Settings button that you need to press.
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Mark
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deepererthought
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PostPosted: Thu Mar 25, 2021 3:43 pm    Post subject: this is a lot more difficult that it needs to be! Reply with quote

Cupid wrote:
You have to log in here, via the web interface, before you get the Settings button that you need to press.


The website interface is terrible. I just spend 10 minutes trying to find how I can renew my subscription then found this post.
Really, can't this be a more obvious process?
On top of that, when I DO finally try to renew, the paypal system tries to force me to use a credit card and I have no option to use my available balance. I don't want to use a credit card as this attracts fees.
Gixen admin, I just want to renew my subscription, don't make it so hard for me to give you my money.
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Gixen
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PostPosted: Thu Mar 25, 2021 3:43 pm    Post subject: this is a lot more difficult that it needs to be!

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mario
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Joined: 03 Oct 2006
Posts: 7110

PostPosted: Thu Mar 25, 2021 5:41 pm    Post subject: Reply with quote

deepererthought,

Unfortunately paypal requires cc or bank account as a funding source for recurring paypal subscriptions. It should, however, use your balance first if available.
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deepererthought
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PostPosted: Thu Mar 25, 2021 6:58 pm    Post subject: Reply with quote

mario wrote:
deepererthought,

Unfortunately paypal requires cc or bank account as a funding source for recurring paypal subscriptions. It should, however, use your balance first if available.


I can't get it to stop forcing me to use my Credit Card. I've read that this is an issue that pops up from time to time. I've paid for other subscriptions without using a credit card in the past.
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