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Gixen and Ebay says I won, but no email or option to pay

 
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we4072
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PostPosted: Sun Feb 28, 2021 10:49 am    Post subject: Gixen and Ebay says I won, but no email or option to pay Reply with quote

Hey all, I have just "won" an item using Gixen and eBay says I won but then it changes its mind to say I didn't, and Gixen is pretty sure I won, however I have had no email and no option to pay.

I believe eBay has technical issues so I am worried whether I will ever get the item Confused
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VistaVick
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PostPosted: Sun Feb 28, 2021 11:11 am    Post subject: Reply with quote

Sometimes it can take up to a few hours to show on ebay.
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PostPosted: Sun Feb 28, 2021 12:07 pm    Post subject: Reply with quote

Hi, I have a similar problem. I have (apparently) won 3 items according to Gixen but EBay says I’ve missed out? It’s quite confusing. Especially as I’m bidding on rare vinyl and don’t know where to bid on other items?
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davebesag
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PostPosted: Sun Feb 28, 2021 1:13 pm    Post subject: Reply with quote

I've the same issue with some winning bids so I don't think it's an isolated occurrence.
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Gixen
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PostPosted: Sun Feb 28, 2021 1:13 pm    Post subject:

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PostPosted: Sun Feb 28, 2021 1:30 pm    Post subject: Reply with quote

Hi, I am also experiencing the same issue. States I have won on Gixen and winning bid is below my highest bid. On eBay it states I have missed out. Not happening on all snipes, but has happened on a few. Is this a Gixen or eBay issue do we know?
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davebesag
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PostPosted: Sun Feb 28, 2021 1:35 pm    Post subject: Reply with quote

davebesag wrote:
I've the same issue with some winning bids so I don't think it's an isolated occurrence.


Stuff's started coming through but it's strange and has affected two sellers I've bought from today.
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Guest






PostPosted: Sun Feb 28, 2021 1:41 pm    Post subject: Reply with quote

I've received this message.

"Yes sorry, I was just checking what on earth is going on, your other 3 appeared in my unsold list but with bids on them."
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mario
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Joined: 03 Oct 2006
Posts: 7110

PostPosted: Sun Feb 28, 2021 3:02 pm    Post subject: Reply with quote

I need item numbers to check for this, and if this is a bug on eBay's side... One user informed me that the status got corrected on eBay several hours later.
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Mon Mar 01, 2021 5:47 am    Post subject: Reply with quote

This does seem to have been an Ebay issue, I experienced similar and it sorted itself out a few hours later.
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