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mistakenly signed up for a 2nd gixen acc. need it cancel

 
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mxnguyen1
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PostPosted: Mon Feb 15, 2021 3:44 pm    Post subject: mistakenly signed up for a 2nd gixen acc. need it cancel Reply with quote

I already have a gixen paid acc. somehow it prompted me to pay for another one. Need help with canceling the 2nd one and get my refund. Thanks.
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Joined: 09 Aug 2007
Posts: 6505
Location: Bristol, UK

PostPosted: Tue Feb 16, 2021 5:59 am    Post subject: Reply with quote

Refunds can be arranged by contacting Mario direct via email at the support address given on the Contact tab above. Please include as many details as you can, including at least the Gixen id for which you want a refund and, if you can find them, details of when the corresponding payment was made.

You can also transfer Mirror subscriptions between Gixen accounts using the Mirror Transfer Form which is accessed from the Settings page, after you have logged in here via the web interface.
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