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Duplicate payments to Gixen?

 
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westindiesrecordingltd
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PostPosted: Thu Oct 22, 2020 9:40 am    Post subject: Duplicate payments to Gixen? Reply with quote

My automatic payments just sent two payments of $6 each. Can I get a refund for $6?
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ssmith7122
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PostPosted: Thu Oct 22, 2020 10:02 am    Post subject: Duplicate payment Reply with quote

The same double payment has happened on my account, $6 debited on two consecutive days.
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Thu Oct 22, 2020 11:45 am    Post subject: Reply with quote

Please contact Mario direct, via email, at the Support address given on the Contact tab above.

Please include your Gixen id(s) as well as a description of the issue.
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mario
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Joined: 03 Oct 2006
Posts: 7110

PostPosted: Thu Oct 22, 2020 12:49 pm    Post subject: Reply with quote

Please email me and include your username and I will cancel one recurring payment and issue a refund.
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PostPosted: Thu Oct 22, 2020 12:49 pm    Post subject:

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