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didn't work!

 
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pixprin
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PostPosted: Fri Jul 17, 2009 9:33 pm    Post subject: didn't work! Reply with quote

Uh yeah, didn't work. The auction ended on the item (and no one won). I contacted the seller and had them relist it and used "buy it now".

This was my first and last experience with gixen!
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juangrande



Joined: 09 Aug 2007
Posts: 890
Location: San Diego, California, USA

PostPosted: Fri Jul 17, 2009 9:50 pm    Post subject: Reply with quote

Hmmm... I've used Gixen well over a hundred times and it has never failed (although eBay blocked it once by unlinking my PayPal account).

Could you post (or email to support@gixen.com) the auction number and your eBay username so that Mario could look into it?
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John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra
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Cupid



Joined: 09 Aug 2007
Posts: 6637
Location: Bristol, UK

PostPosted: Sat Jul 18, 2009 2:49 am    Post subject: Reply with quote

Ooh, I think I can top that John... I estimate I've scheduled around 10,000 bids with Gixen over 3 years.... and it failed..... Once !
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Mark
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juangrande



Joined: 09 Aug 2007
Posts: 890
Location: San Diego, California, USA

PostPosted: Sat Jul 18, 2009 7:12 pm    Post subject: Reply with quote

Yes, that beats me handily, Mark. Cool

I suspect the OP is not coming back. Oh well, we tried.
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John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra
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nochkin
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PostPosted: Sun Jul 19, 2009 10:54 am    Post subject: Reply with quote

juangrande wrote:
I suspect the OP is not coming back. Oh well, we tried.

This forum group is for impressions, not for support.
Relax guys Smile
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juangrande



Joined: 09 Aug 2007
Posts: 890
Location: San Diego, California, USA

PostPosted: Sun Jul 19, 2009 7:01 pm    Post subject: Reply with quote

nochkin wrote:

This forum group is for impressions, not for support.
Relax guys Smile


I had the feeling that I'd gotten the wrong impression and didn't have any support... Very Happy
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John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra
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Cupid



Joined: 09 Aug 2007
Posts: 6637
Location: Bristol, UK

PostPosted: Mon Jul 20, 2009 1:16 am    Post subject: Reply with quote

nochkin wrote:
This forum group is for impressions, not for support.
Relax guys Smile


Yes I entirely agree, and the OP is entitled to his impression.

We were trying to establish how a new user could establish an opinion that is so contrary to our own. There is a failing somewhere if Gixen did the best it could but still failed to inform the user adequately why the result that they expected did not occur. If we could establish where that failing was we could perhaps improve the situation for those that continue to use this service or contemplate doing so in the future.
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Mark
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pixprin
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PostPosted: Tue Jul 21, 2009 11:24 am    Post subject: oh well Reply with quote

I'll go ask on the support forum.
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