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PostPosted: Sun Mar 15, 2009 4:15 pm    Post subject: Can't log in? Reply with quote

Hello,

I can't log in. I've never used this service before, but I wanted to try it. It says the password won't work. Notably I just changed my password, but I logged out and logged back into eBay successfully with that password. It's been an hour since the password change, so what would be the problem? Thanks.
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juangrande



Joined: 09 Aug 2007
Posts: 890
Location: San Diego, California, USA

PostPosted: Sun Mar 15, 2009 5:43 pm    Post subject: Reply with quote

See, for example, the following thread:
http://www.gixen.com/forum/viewtopic.php?t=2186&start=0
What exactly was the error message Gixen gave you?
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juangrande



Joined: 09 Aug 2007
Posts: 890
Location: San Diego, California, USA

PostPosted: Sun Mar 15, 2009 5:47 pm    Post subject: Reply with quote

See this thread for another possibility: http://www.gixen.com/forum/viewtopic.php?t=2201&start=0
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PostPosted: Sun Mar 15, 2009 6:42 pm    Post subject: Reply with quote

Thank you for your reply. No there are no special characters - just capital letter(s), small letter(s), and number(s). I'll make a few completely random combinations and see what happens.
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PostPosted: Sun Mar 15, 2009 6:42 pm    Post subject:

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juangrande



Joined: 09 Aug 2007
Posts: 890
Location: San Diego, California, USA

PostPosted: Sun Mar 15, 2009 6:50 pm    Post subject: Reply with quote

Hmmm... It sounds more like it might be the first scenario. If you're still having trouble, email Mario directly at <support@gixen.com>
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PostPosted: Sun Mar 15, 2009 6:54 pm    Post subject: Reply with quote

Yes, I tried that. I changed it many times. Hell I even tried a random password generator a couple times - still no use. I've already sent an email to him, but thanks for the suggestions.[/b]
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