Cannot log in - says bad password

[repeters1]

Hi, This looks like a great site only I can't log in. I have no special caracter, just letters and a number but I get the message incorrect password. I double checked to make sure the spelling was correct, I logged in & out of eBay several times with no problem butstill I get the same message on this site. Help?? Thanks, Pete

[mario]

Do you have any special characters in your ebay username? Anything other unusual about your username and/or password?

[repeters1]

No, no special characters, just letters and a number. IAs I said, I can log in from eBay's site but your system tells me bad password.

[mario]

Can you please try again? I turned on more logging, it should provide me with more info.

[Gixen]

[repeters1]

Just tried. Here's what I got still. "Password is not a match. Could not log you in."

[mario]

I'm quite puzzled with this - and can't find why this fails for you. Can you test it with a different browser, or even better, different machine?

[repeters1]

Yahoo!! I'm in! Don't know what happened but I'm up and bidding .Thanks for the support. This looks like a great site. Can't beat the price or the great support. Thanks again. Pete

[MikeH]

I am hitting the same problem - "Password not a match"

Probably finger trouble the first couple of times , but I tried cut and paste my ID into both the ebay login screen and Gixen. And Ebay lets me in.

There are underscores in my ebay ID, otherwise only upper&lower case alpha in my id/password.

I normally use firefox, but it also does it with IE6

I am in the UK, and normally log in to ebay.co.uk rather than .com - could that be relevant? Auctiva used to display everything as dollars instead of pounds (but it still worked OK), though they have now fixed that.

[MikeH]

PS - this forum wouldn't let me post the above until I changed pounds and dollars from signs to words..

[mario]

OK, please don't give up, rather help me fix the problem.
Try one more time, I turned logging on again. It will probably still fail, but I will get more debug information this time.

[MikeH]

Still won't let me in.

[mario]

And what is your ebay username? You don't have to post it here, it's fine if you email it to me. Do not send your password over email.

[passing german]

I had the same "password is not a match". Lasted 5min then could log in. Code corruption on server side?
I noticed that I could not get the current price of the items I am bidding on though.
I.E usually I had 2 columns one for my bid, one for the current price. This column has disappeared;???

[mario]

You would also get this message if connection / signin to ebay timeouts. This started happening last night, I'm working on resolving this.

You can no longer see "current price" column if you have more than 5 scheduled snipes. This is a bandwidth saving measure.