Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.


   SearchSearch     

AUCTION RESTRICTED: BIDDER HAS UNPAID ITEMS,,, another one

 
Post new topic   Reply to topic    Gixen.com Forum Index -> Support
View previous topic :: View next topic  
Author Message
Guest






PostPosted: Tue Feb 20, 2024 1:03 pm    Post subject: AUCTION RESTRICTED: BIDDER HAS UNPAID ITEMS,,, another one Reply with quote

AUCTION RESTRICTED: BIDDER HAS UNPAID ITEMS, but....
I have NO unpaid items, NO cancellations, NO disputes.
I put a manual bid in today and that went through fine.
Now I suddenly lost 2 items over the past couple of days that both went for less than my snipe
Not happy.. Evil or Very Mad
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 7652
Location: Bristol, UK

PostPosted: Wed Feb 21, 2024 4:08 am    Post subject: Reply with quote

There's not much that Gixen can do about such responses from Ebay, especially if you don't report the auction numbers that it applies to. It's also impossible for Gixen to prove that there have been no strikes on your account in the past 12 months, only you can do that, in consultation with Ebay direct.

Have you tried asking Ebay Customer Support why their system is rejecting your bids ?

Please be aware that these restrictions generally relate to items that were not paid for, or cancelled by the seller with a reason that is regarded as the buyers responsibility, within the past 12 months.

Sellers can select the option to block bids from Ebay ids, with such strikes registered against their account, on an auction by auction basis.
_________________
Mark
Back to top
View user's profile Send private message
ajaustin72
Guest





PostPosted: Sun Apr 28, 2024 7:52 pm    Post subject: Reply with quote

Hi, I found this thread because I have experienced the same problem. I am having my snipes rejected under the reasoning: Status (main): AUCTION RESTRICTED: BIDDER HAS UNPAID ITEMS

The thing is 1) I have no unpaid items ( I have in the past when I was trying to combine shipping, but they were all cleared by the time these auctions were running)

2) I AM able to bid if i go onto the site myself and place a bid, so the problem is isolated to Gixen specifically.

Has anyone else encountered this and know how to fix it?
listing ID examples:
186400164197
126446993962
Back to top
mario
Site Admin


Joined: 03 Oct 2006
Posts: 7155

PostPosted: Sun Apr 28, 2024 8:16 pm    Post subject: Reply with quote

Please email me and I will provide info from the logs. Then you can contact eBay.
Back to top
View user's profile Send private message Send e-mail
Gixen
Advertisements





PostPosted: Sun Apr 28, 2024 8:16 pm    Post subject:

Back to top
mws5169
Guest





PostPosted: Mon Jun 03, 2024 10:07 pm    Post subject: unpaid item fraud Reply with quote

ebay customer service is worthless. They lie and say problem is fixed when it isn't. I have had a false unpaid item charge that causes my bids to be blocked.
Nut case psycho seller demanded payment but would not accept any form of payment, no paypal, no check, no money order. A week wasted email back and forth trying to pay then seller accused me of fraud and refused to sell. I documented this and sent all to ebay certified mail but even after many promises from ebay customer service over many months, I don't know how many agents lied to me and said it is fixed my bids are still being blocked. Only solution is to close the damaged account and open a new one losing all my 100% feedback. But when I try to switch to a new account on Gixen I get an error message. Can't be done.
item 126502642324 blocked today.
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 7652
Location: Bristol, UK

PostPosted: Tue Jun 04, 2024 2:23 am    Post subject: Reply with quote

Ebay only allows sellers to block accounts with unpaid item strikes for about a year, so if you wait long enough your original account won't suffer from this restriction.

On the issue with changing which account you use for your Gixen snipes, can you explain further the issue you are having ?

Is it with the second section of the Settings page where you set up the authorisation to allow Gixen to place bids on your behalf or

Is it with the Mirror transfer process, accessed from further down the Settings page ?

Exactly what error message(s) are you receiving and at what stage of what procedure ?
_________________
Mark
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Gixen.com Forum Index -> Support All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2006 - 2023 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.