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Error Sending Data 12175, couldn\'t log on

 
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rice
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PostPosted: Sat Mar 30, 2024 9:38 pm    Post subject: Error Sending Data 12175, couldn\'t log on Reply with quote

it's just me or everyone, thanks
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test
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PostPosted: Mon Apr 01, 2024 2:55 am    Post subject: Re: Error Sending Data 12175, couldn\\\\\\\'t log on Reply with quote

Quote:
rice wrote:
it's just me or everyone, thanks

password issues, cant logon desktop or here
Id presume snipes might work either - certainly cant create new -but haven't checked
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test
Guest





PostPosted: Mon Apr 01, 2024 3:06 am    Post subject: Re: Error Sending Data 12175 Reply with quote

update: here (website) login (now..) working, can add snipes etc - but Gixen Desktop still throwing 12175 security error and hangs on 'getting user settings..'
sub. is up-to-date, no password changed, etc.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7148

PostPosted: Mon Apr 01, 2024 6:09 am    Post subject: Reply with quote

Does GixenDesktopManager.exe have write access to the working directory? It requires this to create/read/write ini file.
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Gixen
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PostPosted: Mon Apr 01, 2024 6:09 am    Post subject:

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test
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PostPosted: Mon Apr 01, 2024 10:31 am    Post subject: Reply with quote

hi mario,
cant speak for OP, but mine was an entirely functional install (1 year+) with no issues prior - cant see why dir permissions would have altered. Also getting initial login errors on web (see below) and thats zero to do with GD - password never changed. Tried changing permissions on GD manually, re-downloaded GD and ran from different directory - this gives no error on start, then credentials prompt, hangs (Not responding) when these are entered. Close and restart, back to 12175. It def seems a password error, eg, Settings>Credentials>OK - also 12175. I assumed it was server (your) side as web login initially did not work and OP had exact same error.

Not dramatic, as said, web now works anyway, kinda, will leave and see if anyone else has same. You havent changed password strength or anything?

web login error - i.ibb.co/bQ3ZYDz/web2.png
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rmark78
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PostPosted: Mon Apr 01, 2024 8:59 pm    Post subject: Here the same. Reply with quote

Can't also log in, samme error code.
The mobile version is affected too.
Only the online version works fine.
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Cupid



Joined: 09 Aug 2007
Posts: 7618
Location: Bristol, UK

PostPosted: Tue Apr 02, 2024 2:48 am    Post subject: Reply with quote

Are you using Gixen accounts with an active Mirror subscription, or not ?
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Mark
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rmark78
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PostPosted: Tue Apr 02, 2024 4:56 am    Post subject: Reply with quote

Yes, my mirror subscription is active.
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Cupid



Joined: 09 Aug 2007
Posts: 7618
Location: Bristol, UK

PostPosted: Tue Apr 02, 2024 6:35 am    Post subject: Reply with quote

OK, thanks,

It still must be something to do with the account, i.e. something different between yours and mine as I can't find any issues running it at the moment. Issues that are hard to reproduce make it harder to track them down and fix.

How many snipes do you have scheduled at the moment ?
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Mark


Last edited by Cupid on Wed Apr 03, 2024 1:11 am; edited 1 time in total
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rmark78
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PostPosted: Tue Apr 02, 2024 7:16 am    Post subject: Reply with quote

I don't think there ist something wrong with the account. I can start snipes online. Currently it looks like the Android-Version works also. But i can't use the Windows-Version. As like \"guest\" from above, I changed nothing, not Gixen, not Windows.

When I click on the \"Desktop-Manager\"-Button, the 12175-Error appears immediately. Then I click on the \"OK\"-Button, the Desktop-Manager starts. In the Status-Line is written \"Getting user settings from Gixen...\" and nothing more is happen. I can't see any snipes, it looks like the login will be not completed.
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Cupid



Joined: 09 Aug 2007
Posts: 7618
Location: Bristol, UK

PostPosted: Wed Apr 03, 2024 1:10 am    Post subject: Reply with quote

I didn't say there was something you had done wrong.

There is a difference between your situation and mine, because it works for me, but not for you... We just haven't worked out, between us, what the significant difference is... and, as I've said, that is hard to do.

So, any suggestions as to what the difference might be, from anyone, might be helpful.

I'm running Edition: Windows 10 Home, Version: 22H2, OS Build: 19045.4170
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Mark


Last edited by Cupid on Thu Apr 04, 2024 1:22 pm; edited 1 time in total
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test
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PostPosted: Wed Apr 03, 2024 4:16 am    Post subject: Reply with quote

cupid/Mark
Code:
I'm running Edition: Windows 10 Home

try this (Gixen Desktop Manager) on a W7 x64, if you have available?
I installed anew on a W10 - login, success..
copy that back to a W7 - nope
(with or without .ini file)

if you/anyone else can try this + confirm, maybe help.
Or is GDM still working for anyone on W7?
As also noted, GDM has ran without problem for years (by me) previously on W7 until now tho.
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rmark78
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PostPosted: Wed Apr 03, 2024 4:53 am    Post subject: Reply with quote

I'm running Windows 7 and Desktop-Manager 2.1.0

Tryed DM-Version 2.0.2, 32-Bit and 64-Bit, now the Error Message is \"Server Certificate is Invalid or not present.\"
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Cupid



Joined: 09 Aug 2007
Posts: 7618
Location: Bristol, UK

PostPosted: Wed Apr 03, 2024 9:55 am    Post subject: Reply with quote

I don't have any Windows 7 equipment left. Mario might have.

It's getting harder with each passing year to support that OS, Microsoft stopped support themselves at the beginning of 2020.
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Mark
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wimmer
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PostPosted: Wed Apr 03, 2024 11:20 pm    Post subject: Re: Error Sending Data 12175, couldn\\\\\\\'t log on Reply with quote

Quote:
rice wrote:
it's just me or everyone, thanks


on one Win7 I get 12175 error. Then on another Win7 I get Server certificate invalid or not present.

So obviously somthing on server side. Maybe it is to do with the clocks altering here in UK to BST?
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Cupid



Joined: 09 Aug 2007
Posts: 7618
Location: Bristol, UK

PostPosted: Thu Apr 04, 2024 3:02 am    Post subject: Reply with quote

Does anyone have any failures on an operating system later than Windows 7 ?
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Mark
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mario
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Joined: 03 Oct 2006
Posts: 7148

PostPosted: Thu Apr 04, 2024 9:45 am    Post subject: Reply with quote

I uploaded the latest GDM version, 2.2.0. Please download it - it should fix at least some of these issues.

https://www.gixen.com/gdm/GixenDesktopManager.zip
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rmark78
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PostPosted: Fri Apr 05, 2024 7:30 am    Post subject: Reply with quote

I hardly dare to write it, but it doesn't work. Same Error-Code 12175.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7148

PostPosted: Sat Apr 06, 2024 4:47 am    Post subject: Reply with quote

I think you emailed me about this... if you use Windows 7, that could be the problem. There are no updates for it 4 years already, and this includes outdated SSL root certificates.
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dave
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PostPosted: Wed Apr 10, 2024 6:33 pm    Post subject: Reply with quote

yeah windows 7 here and get the same error message.
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