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Gixen app not adding listings but the website does

 
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Toomany14
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PostPosted: Sun Nov 12, 2023 7:03 pm    Post subject: Gixen app not adding listings but the website does Reply with quote

Gixen app not adding listings but your website does. This has been happening for almost 2 days.
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Cupid



Joined: 09 Aug 2007
Posts: 7617
Location: Bristol, UK

PostPosted: Mon Nov 13, 2023 4:07 am    Post subject: Reply with quote

Presumably you mean a mobile App ?

If so which operating system is your mobile running ?
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Toomany14
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PostPosted: Mon Nov 13, 2023 5:47 am    Post subject: Gixen app not adding listings but the website does Reply with quote

I use Windows 10. The message says \"Could not get item list, error returned\" when trying to add listings.
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Cupid



Joined: 09 Aug 2007
Posts: 7617
Location: Bristol, UK

PostPosted: Mon Nov 13, 2023 2:39 pm    Post subject: Reply with quote

Are you trying to import a list from your Ebay account ?

If so I recommend checking that your authorisation, administered from the second section on the Settings page, is still current.

In any case there's no harm renewing that before trying again, it costs nothing and only takes a couple of minutes of your time once you have navigated there.
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PostPosted: Mon Nov 13, 2023 2:39 pm    Post subject:

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Toomany14
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PostPosted: Mon Nov 13, 2023 5:23 pm    Post subject: Gixen app not adding listings but the website does Reply with quote

I REAUTHORIZED and tried importing my Ebay listings again to my computer thru the Gixen app but I still can't. Just get the same error message. I've searched Ebay to see if there was somewhere I could verify my authorization but no luck. I thought there was somewhere on Ebay that you could authorize an app to use my account.

The Gixen app I have still exercises bidding and refreshing for the listings I had before all this happened. And I can add a listing, with a bid, using the listing id number manually. Just can't import using \"Tools\"
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mario
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Joined: 03 Oct 2006
Posts: 7144

PostPosted: Mon Nov 13, 2023 8:13 pm    Post subject: Reply with quote

You are talking about Gixen Desktop Manager I assume?

Please try again now, I believe I found and fixed the bug that caused this.
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Toomany14
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PostPosted: Tue Nov 14, 2023 5:18 am    Post subject: Gixen app not adding listings but the website does Reply with quote

Yes, It's fixed now. Thank you very much Mario.
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