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Status (mirror) N/A

 
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Gixenuser
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PostPosted: Wed Apr 06, 2022 7:14 am    Post subject: Status (mirror) N/A Reply with quote

My snipes always display the status for the mirror as NA even though I have 2 years subscription.
I’ve seen other posts about this but it suggests this display is for grouped items, which mine isn’t.
Any ideas?
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Cupid



Joined: 09 Aug 2007
Posts: 7211
Location: Bristol, UK

PostPosted: Wed Apr 06, 2022 8:58 am    Post subject: Reply with quote

Are there any other indications that your subscription may not be active ?

For example, having the countdown when you log in here, adverts on the snipes page, no ability to alter the offset of your snipes, etc. ?

Are you seeing this on the web interface, when you log in here, or on a different interface, e.g. The Gixen Desktop Manager, or a mobile App ?
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Gixenuser
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PostPosted: Wed Apr 06, 2022 10:16 am    Post subject: Reply with quote

Hi, thanks.
I pretty much always use Safari on iPhone.
Logs in fine and shows advanced options ok.

But always without fail shows the mirror status as NA whatever I setup, and has done for as long as I can remember.

No idea if this is just a display error or what happens at bid time. I do t use gixen a huge amount and have won bids in the past so not sure whether it’s even an issue. Just curious since it’s not what I’d expect.
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Cupid



Joined: 09 Aug 2007
Posts: 7211
Location: Bristol, UK

PostPosted: Wed Apr 06, 2022 11:12 am    Post subject: Reply with quote

I can reproduce this by scaling my desktop page in my desktop browser.

So, yes, I think it's a display issue with the mobile interface in a mobile browser.

I don't think it's going to have any affect on the actual sniping operation, however it should be fixed, only grouped snipes should be displayed as:

Status (mirror): N/A

but currently they all seem to be.
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PostPosted: Wed Apr 06, 2022 11:12 am    Post subject:

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mario
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Joined: 03 Oct 2006
Posts: 6934

PostPosted: Sun Apr 10, 2022 8:24 am    Post subject: Reply with quote

I am looking into this, it is indeed a bug. It's obviously a display bug, but I have to fix it.
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mario
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Joined: 03 Oct 2006
Posts: 6934

PostPosted: Sun Apr 10, 2022 8:42 am    Post subject: Reply with quote

This is fixed now, please try again.
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Volundr
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PostPosted: Thu Oct 06, 2022 7:50 am    Post subject: N/A mirror status Reply with quote

This is still an issue. I’m seeing mirror status n/a on iPad brave and safari.
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Cupid



Joined: 09 Aug 2007
Posts: 7211
Location: Bristol, UK

PostPosted: Fri Oct 07, 2022 3:43 am    Post subject: Reply with quote

It's not something I can reproduce as I could previously.

So as before, are there any other indications that your subscription may not be active ?

For example, having the countdown when you log in here, adverts on the snipes page, no ability to alter the offset of your snipes, etc. ?

Is it possible for you to upload a screenshot, that demonstrates the issue, to an image hosting site and then post an indication as to where it is here (usually removing the 'https' from a link is all that is required to be able to post it).
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