Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.


   SearchSearch     

Unable to purchase 1-year recurring membership

 
Post new topic   Reply to topic    Gixen.com Forum Index -> Support
View previous topic :: View next topic  
Author Message
eugjr
Guest





PostPosted: Fri Aug 12, 2022 7:17 pm    Post subject: Unable to purchase 1-year recurring membership Reply with quote

Hello, just tryied to purchase the 1-year recurring membership, and got the following error in Paypal:

Unable to authorize your card. Choose another payment method.

Tryied with 2 different cards, same error.
Back to top
mario
Site Admin


Joined: 03 Oct 2006
Posts: 7110

PostPosted: Fri Aug 12, 2022 11:29 pm    Post subject: Reply with quote

I would give paypal a call - Gixen does not control this - it doesn't have access to your payments methods. It sounds like paypal may have an issue.
Back to top
View user's profile Send private message Send e-mail
eugjr
Guest





PostPosted: Sun Aug 14, 2022 12:12 pm    Post subject: Reply with quote

mario wrote:
I would give paypal a call - Gixen does not control this - it doesn't have access to your payments methods. It sounds like paypal may have an issue.


Hi Mario, thanks for the reply.
The error seems to be a problem when converting USD to Brazilian Reals within my CC bank emissor, specific for recurring payments in USD outside Brazil. Don't know the reason, but Paypal wont accept it.

I just purchased the non recurring 1 year membership (U$8,7) and the transaction goes without any error.
Back to top
Display posts from previous:   
Post new topic   Reply to topic    Gixen.com Forum Index -> Support All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2006 - 2023 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.