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trash_to_table
Guest
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 Posted: Fri Jun 24, 2022 8:46 am Post subject: Duplicate billing following price change |
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According to my PayPal statement and my linked bank account statement, Gixen billed me twice for $6 each.
I can provide additional details upon request in an email. Thanks!
[img]imgur.com/a/KKurcD1[/img] |
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Cupid
Joined: 09 Aug 2007
Posts: 7764
Location: Bristol, UK
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| Posted: Sat Jun 25, 2022 5:35 am Post subject: |
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Yes, please email the details to Mario at the support address given on the Contact page and include the Gixen id to which these were credited and he'll sort you out a refund and cancellation of the payments you don't need for an ongoing subscription.
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Mark |
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