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How do I change my password?

 
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William Norman
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PostPosted: Thu Jun 10, 2021 2:13 pm    Post subject: How do I change my password? Reply with quote

The password I use on Gixen is the same as I have used on a different site that was compromised. The password still works here, but I want to change it to something new. I cannot find where to do this in the Gixen "settings". Can someone help?
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mario
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Joined: 03 Oct 2006
Posts: 7110

PostPosted: Thu Jun 10, 2021 6:33 pm    Post subject: Reply with quote

Use https://www.gixen.com/forgotpassword.php
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PostPosted: Sun Sep 12, 2021 7:23 pm    Post subject: Reply with quote

mario wrote:
Use -----------.gixen.com/forgotpassword.php


I'm not getting an e-mail with a password reset code.
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rambo2000
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PostPosted: Sun Sep 12, 2021 7:37 pm    Post subject: Reply with quote

Anonymous wrote:
mario wrote:
Use -----------.gixen.com/forgotpassword.php


I'm not getting an e-mail with a password reset code.
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PostPosted: Sun Sep 12, 2021 7:37 pm    Post subject:

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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Mon Sep 13, 2021 3:26 am    Post subject: Reply with quote

I'd first recommend checking the Spam folder for the email account registered with Gixen.

If you still can't find it then you will need to email Mario direct at the support address given on the Contact tab above. Please always quote your Gixen id in all correspondence.
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sflesch
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PostPosted: Fri Sep 02, 2022 6:39 am    Post subject: Reply with quote

Might I suggest putting this in the faq and/or under settings or somewhere more prominent? I was trying to figure out how to change my Gixen website password as well for similar reasons and many of the posts refer to eBay passwords, so it took a while to find this particular post.
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Fri Sep 02, 2022 12:41 pm    Post subject: Reply with quote

The path to it via standard browsing of the website is:

Home->CREATE YOUR GIXEN ACCOUNT->Forgot your Gixen password? You can reset it here.

Or, it's also available via:

FAQ->What happens if I mistype my password while logging in?->You will not be able to log in. You can reset your password by using the following form: Forgot password form.
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