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Purchased Mirror Service

 
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roots78
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PostPosted: Fri Dec 18, 2020 12:30 am    Post subject: Purchased Mirror Service Reply with quote

I purchased mirror service again but it still shows that if expired over 2 years ago and has not updated to allow me to use mirror service and I have a pending auction ending tomorrow. How can I resolve this and get my mirror service active on my account? Question
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Fri Dec 18, 2020 4:43 am    Post subject: Reply with quote

Sometimes it takes a while for Gixen to be informed by Paypal, so I'd give it a few hours after payment before logging in again.

If it's been longer than that and the payment confirmation email from Paypal has a reference to the same account name that you are logging in to here, please contact Mario direct via email at the support address given on the Contact tab above.

As well as indicating the problem please include what that Gixen id is.
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roots78
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PostPosted: Fri Dec 18, 2020 9:07 am    Post subject: Reply with quote

Looks like it's been updated and is working now, thank you!
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Fri Dec 18, 2020 10:38 am    Post subject: Reply with quote

Thanks for letting us know.
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PostPosted: Fri Dec 18, 2020 10:38 am    Post subject:

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elk234
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PostPosted: Fri Dec 18, 2020 6:17 pm    Post subject: my mirror membership Reply with quote

I purchased Mirror 3 hours ago and it says I have expired (even though this is my first time with mirror
It won't let me enter an Ebay item #
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snipe22
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PostPosted: Fri Dec 18, 2020 6:40 pm    Post subject: my mirror membership Reply with quote

I bought mirror for the 1st time 3 hours ago
It still says I am expired even though it's my 1st purchase
It won't let me enter an item # & bid
it won't let me enter id # 143883743259
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sdfff
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PostPosted: Fri Dec 18, 2020 6:41 pm    Post subject: my mirror membership Reply with quote

I bought mirror for the 1st time 3 hours ago
It still says I am expired even though it's my 1st purchase
It won't let me enter an item # & bid
it won't let me enter id # 143883743259
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Sat Dec 19, 2020 4:51 am    Post subject: Reply with quote

Have you got exactly the same problem on three different Gixen accounts, sdfff, snipe22 and elk234 ?

It also appears that auction had completed a few hours before you posted about it here, which also seems odd... ?
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mario
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Joined: 03 Oct 2006
Posts: 7110

PostPosted: Sat Dec 19, 2020 8:37 am    Post subject: Reply with quote

Please email me and include your username.
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