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fishbone601
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PostPosted: Thu Nov 19, 2020 6:14 am    Post subject: renewal Reply with quote

Renewed my subscription yesterday. Will not accept new snipes. What gives?
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Thu Nov 19, 2020 8:42 am    Post subject: Reply with quote

Is there a reference in the payment notification from Paypal to the Gixen account that it relates to ?

Does that exactly match the credentials you use to log in here ?

Is it fishbone601 ?
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7110

PostPosted: Sat Nov 21, 2020 9:33 am    Post subject: Reply with quote

The most common issue is expired eBay authorization. You can renew it free of charge from the Gixen settings page. If you have problems doing so please email me.
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