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Could not add this item - auction number or money format no

 
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pogo99
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PostPosted: Tue Oct 06, 2020 5:35 am    Post subject: Could not add this item - auction number or money format no Reply with quote

Service was working no problem earlier today however know whenever I try to add a snipe I get the below error:

Could not add this item - auction number or money format not valid (363128970595, 2).

I've tried multiple different listings and have used 2 decimal place as well (2.00)

Any help would be much appreciated
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Tue Oct 06, 2020 6:11 am    Post subject: Reply with quote

I agree this auction also gives me an error, however I can still add snipes for other auctions, so there's something different about this auction and the others you are trying.

Can you see any link between those items ?... Are they the same seller for instance ?
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pogo99
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PostPosted: Tue Oct 06, 2020 6:27 am    Post subject: Reply with quote

Thanks for the quick reply!

All of the listings I've tried are for pokemon cards that expire in around 1-3 hours.

I just tried 333742326622 and got the same response below:


Could not add this item - auction number or money format not valid (333742326622, 3.50)
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Tue Oct 06, 2020 6:44 am    Post subject: Reply with quote

Agreed, and yet I can add a snipe for item 333745148623 from the same seller that ends in a few days time.
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PostPosted: Tue Oct 06, 2020 6:44 am    Post subject:

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pogo99
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PostPosted: Tue Oct 06, 2020 6:54 am    Post subject: Reply with quote

Not to sure what it could be without asking the admin to look at why the backend is rejecting the snipes.

Lets hope Ebays autobidding works, was really enjoying using gixen as well
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Tue Oct 06, 2020 6:59 am    Post subject: Reply with quote

Yes, I think Mario will have to look into it...

I think we would be seeing a lot more people with this issue if it was widespread.
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mario
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Joined: 03 Oct 2006
Posts: 7110

PostPosted: Tue Oct 06, 2020 9:04 pm    Post subject: Reply with quote

I added it with no issue, except that I'm late because it ended already. Can you try to add it now, even though it ended?
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Wed Oct 07, 2020 2:13 am    Post subject: Reply with quote

Yes, I can add the ones that have ended now.

I can also add the ones from the second seller that I could not add yesterday, which have not ended yet.

So, perhaps this was a temporary glitch.

In any case we don't have any current examples of this problem so we'll have to wait to see if anyone can find any more examples before this can be investigated any further.
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