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PostPosted: Sun Sep 27, 2020 10:45 pm    Post subject: forum not working Reply with quote

Hi. The link for resetting the pasword and username, which should be sent to external email address, is not working, have tried it over the last week but nothing, no replies reeived at external email

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Joined: 09 Aug 2007
Posts: 7574
Location: Bristol, UK

PostPosted: Mon Sep 28, 2020 4:22 am    Post subject: Reply with quote

If you've thoroughly checked your spam folder and you are certain that the email address you have registered with Gixen is the one you are monitoring then I would advise contacting Mario direct at the support address given on the Contact tab above.

Please include your Gixen id in all such communication.

Also please note that you can only change your password via this route, it isn't a means to change your Gixen id. To do that you would need to register a new account.

If however it's just the Ebay account that is bid on that you wish to change, that is done via the second section of the Settings page after logging on here via the web interface.
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