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Gixen showing bids but Ebay says 0 bids

 
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redcastril
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PostPosted: Thu Feb 06, 2020 12:27 pm    Post subject: Gixen showing bids but Ebay says 0 bids Reply with quote

I've just checked one of my snipes to see if there's been any bidding and Gixen says 17 bids. However if i go the ebay page it says there have been 0 bids. It's doing similar on all my items even when Ebay says 0 bids.
What's going on here?
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Thu Feb 06, 2020 12:42 pm    Post subject: Reply with quote

It sounds like this fix hasn't worked for all cases.

Can you provide example auction ids for which it is now failing ?
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redcastril
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PostPosted: Thu Feb 06, 2020 2:45 pm    Post subject: Reply with quote

This item says 17 bids on my Gixen page, but there aren't any.
383400157688
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redcastril
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PostPosted: Thu Feb 06, 2020 2:49 pm    Post subject: Reply with quote

Just following your link about the fix I often get that business where it says no bids have been made but I've still won the item- that's never bothered me since I've clearly won, and I didn't realize it was a bug.
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PostPosted: Thu Feb 06, 2020 2:49 pm    Post subject:

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snipeez
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PostPosted: Thu Feb 06, 2020 7:25 pm    Post subject: Gixen shows numerous bids, ebay shows zero Reply with quote

I'm seeing the same issue. For example, this item (223889717033) shows 20 bids when I view it in my scheduled bids within GIXEN. But when I look on eBay there are NO bids on this item. I see the same issue on several scheduled bids.
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redcastril
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PostPosted: Fri Feb 07, 2020 1:24 am    Post subject: Reply with quote

Update on this. The item I posted has been corrected and now shows 0 bids however, others in my schedule are still showing bids where there are none.
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redcastril
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PostPosted: Fri Feb 07, 2020 2:17 am    Post subject: Reply with quote

They all seem to have settled down now.
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Fri Feb 07, 2020 4:40 am    Post subject: Reply with quote

Thank you for reporting back on this.
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redcastril
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PostPosted: Fri Feb 07, 2020 9:31 am    Post subject: Reply with quote

No that's all gone wrong again. Now showing 6 bids but still no bids showing on Ebay
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mario
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Joined: 03 Oct 2006
Posts: 7110

PostPosted: Fri Feb 07, 2020 9:39 am    Post subject: Reply with quote

I am looking at this, I see the problem.
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redcastril
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PostPosted: Fri Feb 07, 2020 9:52 am    Post subject: Reply with quote

Yes it ended showing 6 bids despite me being the only bidder.
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mario
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Joined: 03 Oct 2006
Posts: 7110

PostPosted: Fri Feb 07, 2020 10:02 am    Post subject: Reply with quote

I believe this is fixed now (it may take up to three hours to update all items). If not, at least now I have far more logging in place, so if you see this again please let me know.
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