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Mirror subscription not recognised

 
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Bamboid1
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PostPosted: Sun Feb 02, 2020 12:23 pm    Post subject: Mirror subscription not recognised Reply with quote

This morning I went to reauthorise a Ebay. For someone reason my password did not work (used it last night and it was fine).

I reset my password and not it is not recognizing my Mirror subscription which I renewed in November.

Any ideas?
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7110

PostPosted: Sun Feb 02, 2020 2:17 pm    Post subject: Reply with quote

This typically happens when you have multiple Gixen accounts, and your subscription is under a different account.

Use https://www.gixen.com/forgotusername.php to see if you have other accounts (you can also check your paypal receipt, it will contain Gixen username), and if needed you can transfer your mirror subscription by using https://www.gixen.com/transfersubscription.php

If this doesn't help - please email me.
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BDamty
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PostPosted: Sun Feb 02, 2020 4:03 pm    Post subject: Fixed! Reply with quote

Thanks Mario - that was it!

Cheers
B
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