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Mirror subscription lost when I had to change user name.

 
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Zwizz2
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PostPosted: Thu Jan 23, 2020 7:04 am    Post subject: Mirror subscription lost when I had to change user name. Reply with quote

I was forced to change from my eBay username to a new one recently, but since then I can't find any reference to my mirror subscription which I had recently purchased. I am a new subscriber.
How do I get my mirror sub reinstated please?
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7110

PostPosted: Thu Jan 23, 2020 7:21 am    Post subject: Reply with quote

Mirror subscription is tied to your Gixen username, not eBay username.

If you forgot your Gixen username, use https://www.gixen.com/forgotusername.php

If you forgot your Gixen password, use https://www.gixen.com/forgotpassword.php

Once you can log in to your Gixen account, you can link / unlink your eBay account from the Gixen settings page.

Finally, if you need to transfer your mirror subscription from one Gixen username to another, use https://www.gixen.com/transfersubscription.php

If all of this doesn't help, please email me and include as much information as possible (usernames, etc).
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