Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.
Forum is available in English only.


   SearchSearch     

password problems

 
Post new topic   Reply to topic    Gixen.com Forum Index -> Support
View previous topic :: View next topic  
Author Message
zoomparty
Guest





PostPosted: Mon Jun 03, 2019 4:34 am    Post subject: password problems Reply with quote

Hi, gixen won't let me log in. I had a notification from gixen, that I have to reset my password. I chnaged my ebay-password and used the feature to reset your password on gixen. I clicked the link, but it still doesn't work. Any help appreciated. Thanks!
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 5668
Location: Bristol, UK

PostPosted: Mon Jun 03, 2019 4:44 am    Post subject: Reply with quote

I'm not exactly familiar with the resetting password mechanism.

You get sent a link, via email, you click on the link... what happens next ?
_________________
Mark
Back to top
View user's profile Send private message
zoomparty
Guest





PostPosted: Mon Jun 03, 2019 5:44 am    Post subject: password problems Reply with quote

When I click the link to reset my password this comes up: "Selected password does not meet the criteria (letters & numbers only, 6 characters or longer). Please choose a password that does."
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 5668
Location: Bristol, UK

PostPosted: Mon Jun 03, 2019 7:49 am    Post subject: Reply with quote

Isn't there anywhere on that page that allows you to then enter a new password that does meet the criteria specified ?

Are there any buttons on that page at all ?
_________________
Mark
Back to top
View user's profile Send private message
zoomparty
Guest





PostPosted: Mon Jun 03, 2019 10:55 am    Post subject: password problems Reply with quote

Yes, there is, but again, "password doesn't meet the criteria".
Back to top
zoomparty
Guest





PostPosted: Mon Jun 03, 2019 10:58 am    Post subject: password problems Reply with quote

it works now, many thanks for your help!
Back to top
Display posts from previous:   
Post new topic   Reply to topic    Gixen.com Forum Index -> Support All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2019 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.