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Lost out on ebay loyalty card points using Gixen

 
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suzanne108
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PostPosted: Tue May 14, 2019 5:54 pm    Post subject: Lost out on ebay loyalty card points using Gixen Reply with quote

Ebay purchase 303134788655

Hi, I'm on ebay.co.uk and just signed up for paid Gixen. I won this auction, which was great but I was upset that I lost 232 Nectar loyalty points - a loyalty card linked to ebay uk - because bidding through here is classed as ebay.com not .co.uk
Nowhere on the site does it warn about stuff like this, and Nectar have it in their t and cs about 5 pages down - convenient.
Is there any way to change how Gixen is viewed? Ie as through ebay.co.uk?
Thanks
Suzanne
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7126

PostPosted: Wed May 15, 2019 6:33 am    Post subject: Reply with quote

Suzanne,

Log in to Gixen, click on "Settings" button and you will see "Target" settings for both main and mirror. Change them to UK. This will resolve the issue. If you have any existing pending snipes, edit them to apply the setting.

I can't do anything retroactively for the purchases already made, unfortunately.
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