Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.


   SearchSearch     

EBAY Trust & Safety error filter?

 
Post new topic   Reply to topic    Gixen.com Forum Index -> Support
View previous topic :: View next topic  
Author Message
Er1cw
Guest





PostPosted: Thu Jul 05, 2018 6:46 pm    Post subject: EBAY Trust & Safety error filter? Reply with quote

Snipe fail with error message:

"eBay Trust & Safety Error Filter Id: <p> To ensure eBay remains a safe marketplace, we want to validate your identity before you purchase this item. Thank you for your understanding.<br /> &nbsp;<br /> Please follow the direct

Why does it happen?

Ebay item ID: 153075165541
Back to top
juangrande



Joined: 09 Aug 2007
Posts: 890
Location: San Diego, California, USA

PostPosted: Thu Jul 05, 2018 7:07 pm    Post subject: Reply with quote

There are various reasons why eBay would block your bid with this message. Here are links to three previous threads on this topic: (1), (2), (3).

The bottom line is that you'll have to straighten this out with eBay. Gixen has no control over whether or not eBay accepts your bid.

If you'd like to have Mario look up the transaction in the server logs, you can contact him directly using the instructions on the Contact page. Be sure to provide him your Gixen username and the eBay item number for the auction. It might also be helpful to provide him a link to this thread.
_________________
John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra
Back to top
View user's profile Send private message
Rickajho
Guest





PostPosted: Thu Jul 05, 2018 9:56 pm    Post subject: Reply with quote

Considering it's a Rolex with a closing bid of $10,100.00 that would likely be the key to your problem.

Bidding on high dollar items without banging into a "Trust & Safety" flag require very high eBay credentials. Things that can cause a problem are length of time being an eBay member (lack of it, that is), not having a linked PayPal account, not having any history of bidding on high dollar items etc.

Like John said, Mario can check on this end for more specifics/details about the Trust & Safety bid block delivered to Gixen, but if you plan on sniping high dollar items like this it may be time to have a chat with eBay to see what you can do to up your creds.

Rick
Back to top
juangrande



Joined: 09 Aug 2007
Posts: 890
Location: San Diego, California, USA

PostPosted: Fri Jul 06, 2018 9:41 am    Post subject: Reply with quote

Rick is absolutely right. Not surprisingly, sellers and eBay require more verification of bidder credentials on high value items.

One simple way to initiate this conversation with eBay is to make an early (and minimal) manual bid on the high value item you'd like to place a snipe on.

Then, you'll see the Trust & Safety message with time to take the necessary action to resolve the problem so that your snipe bid near the end of the auction will be accepted.
_________________
John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra
Back to top
View user's profile Send private message
Gixen
Advertisements





PostPosted: Fri Jul 06, 2018 9:41 am    Post subject:

Back to top
mario
Site Admin


Joined: 03 Oct 2006
Posts: 7110

PostPosted: Fri Jul 06, 2018 9:32 pm    Post subject: Reply with quote

Indeed, eBay wanted to give you a call before allowing you to place a bid. This request does not make much sense when sniping is used - there should be a way to resolve this ahead of time. I will discuss this with eBay to prevent this from happening in the future.
Back to top
View user's profile Send private message Send e-mail
juangrande



Joined: 09 Aug 2007
Posts: 890
Location: San Diego, California, USA

PostPosted: Sat Jul 07, 2018 5:30 am    Post subject: Reply with quote

Interesting. Yes, if eBay wants to pre-screen bidders for a particular high-value item before accepting their bids, then eBay should at least have that requirement displayed on the listing.
_________________
John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra
Back to top
View user's profile Send private message
otem
Guest





PostPosted: Sat Dec 07, 2019 5:05 am    Post subject: Reply with quote

eBay Trust & Safety Error Filter Id: <div> <div class="errPanel"><div class="panel-n"><div class="panel-e"><div class="panel-w"></div></div></div><

item id 223775621110

Can someone check why this has happened?
If you need additional information I can provide it.
Thank you in advance!
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Sat Dec 07, 2019 10:40 am    Post subject: Reply with quote

This is not the first time that I've seen the sale of knives restricted on the internet... There are specific issues with complying with regulations in various jurisdictions that cause internet sellers and host providers some issues...

Therefore it might be relevant where your account is registered and so where Ebay expected you would want it sent if you were to have won it.
_________________
Mark
Back to top
View user's profile Send private message
otem
Guest





PostPosted: Mon Dec 09, 2019 1:49 am    Post subject: Reply with quote

Thanks!
Back to top
Display posts from previous:   
Post new topic   Reply to topic    Gixen.com Forum Index -> Support All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2006 - 2023 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.