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  Topic: bidding failed
juangrande

Replies: 2
Views: 223

PostForum: Support   Posted: Thu Sep 26, 2019 8:46 pm   Subject: bidding failed
This means eBay blocked your bid for some reason.

I recommend you contact eBay Customer support and ask them.

If you wish, you may contact Mario directly at his Gixen support address, he can loo ...
  Topic: How to re-authorized ebay
juangrande

Replies: 1
Views: 165

PostForum: Support   Posted: Wed Sep 25, 2019 8:14 pm   Subject: How to re-authorized ebay
Contact eBay Customer Support.
  Topic: Unable to log in
juangrande

Replies: 7
Views: 458

PostForum: Support   Posted: Tue Sep 24, 2019 3:32 pm   Subject: Unable to log in
Have you tried signing up for a Gixen account with a different username? Try a username that you're pretty sure no one has chosen.

If you had already set up your Gixen account and you forgot your ...
  Topic: Ebay auction 183954924721
juangrande

Replies: 1
Views: 170

PostForum: Support   Posted: Sun Sep 22, 2019 4:53 pm   Subject: Ebay auction 183954924721
Is your bid listed in the [url=https://www.ebay.com/bfl/viewbids/183954924721]bid history? What is the message from Gixen?
  Topic: Paid annual subs but no mirror service
juangrande

Replies: 3
Views: 220

PostForum: Support   Posted: Fri Sep 20, 2019 7:07 am   Subject: Paid annual subs but no mirror service
In order to check on the status of your mirror subscription, you should email Mario directly at his support address by following the instructions on the [url=https://www.gixen.com/contact.php]Contact ...
  Topic: Forgotten username/password
juangrande

Replies: 1
Views: 163

PostForum: Support   Posted: Fri Sep 20, 2019 5:25 am   Subject: Forgotten username/password
To retrieve your username and/or password, follow the appropriate link at the bottom of the [url=https://www.gixen.com/register.php]Sign Up page.
  Topic: Snipe in action with won report but actually not.
juangrande

Replies: 2
Views: 205

PostForum: Support   Posted: Thu Sep 19, 2019 8:45 pm   Subject: Snipe in action with won report but actually not.
Could you tell us what Gixen's message was?

Oh. I see that Gixen's report is in the subject line.

We'll have to wait for Mario to look up what happened in Gixen's logs. If you wish, you may em ...
  Topic: Bid increment calculator
juangrande

Replies: 1
Views: 134

PostForum: Suggestions and Ideas   Posted: Sat Sep 14, 2019 7:31 pm   Subject: Bid increment calculator
This is not likely to be implemented by Gixen for the following two reasons (and perhaps others):

1. This information is readily available. A quick google search on "ebay bid increments uk&qu ...
  Topic: Getting outsniped
juangrande

Replies: 6
Views: 331

PostForum: Support   Posted: Sat Sep 14, 2019 7:12 pm   Subject: Getting outsniped
As an addendum, let me repeat something Mark already mentioned.

"Timing is always less significant than amount."

Another way of saying this is: "It is not the last bid that wins, ...
  Topic: Sniped 4+min before it ended?
juangrande

Replies: 1
Views: 174

PostForum: Support   Posted: Sat Sep 14, 2019 6:44 pm   Subject: Sniped 4+min before it ended?
Could you give us some more information?

1. What was the eBay item number of the auction?
2. What maximum bid did you enter for Gixen to bid?
3. What actually happened? Did Gixen leave you a mes ...
  Topic: Auction jsut ended but gixen reports 1+days left!
juangrande

Replies: 3
Views: 222

PostForum: Support   Posted: Fri Sep 13, 2019 7:54 am   Subject: Auction jsut ended but gixen reports 1+days left!
According to the [url=https://www.ebay.com/bfl/viewbids/372762745747?item=372762745747]bidding history, the seller accepted a Best Offer. Thus, the auction ended before Gixen had a chance to bid for ...
  Topic: Auction Ended - Gixen Didn't Make Bid
juangrande

Replies: 4
Views: 278

PostForum: Support   Posted: Wed Sep 11, 2019 5:47 pm   Subject: Auction Ended - Gixen Didn't Make Bid
If you entered your bid in Gixen less than two minutes before the auction end, that might explain it.

If not, please email Mario directly at his Gixen support address using the instructions on the ...
  Topic: eBay User Name Unchanged on Gixen
juangrande

Replies: 2
Views: 201

PostForum: Support   Posted: Wed Sep 11, 2019 9:03 am   Subject: eBay User Name Unchanged on Gixen
Your Gixen username and eBay username are independent. It is best that they be different (as you have them now). Since you have verified that your eBay account is linked to your Gixen account, every ...
  Topic: Trying To Change Timing Settings
juangrande

Replies: 3
Views: 266

PostForum: Support   Posted: Thu Sep 05, 2019 9:38 pm   Subject: Trying To Change Timing Settings
You can set the offset manually each time you schedule a snipe from your Gixen homepage. The pulldown menu to do this for each server is just to the left of the [Add] button.

Alternatively, you ca ...
  Topic: Extended Subscription but never got credit
juangrande

Replies: 4
Views: 295

PostForum: Support   Posted: Tue Sep 03, 2019 9:55 pm   Subject: Extended Subscription but never got credit
I would suggest emailing Mario directly at his Gixen support address, following the instructions on the [url=https://www.gixen.com/contact.php]Contact page. Be sure to include your Gixen username so ...
  Topic: ebay authorization expiration ??
juangrande

Replies: 34
Views: 9601

PostForum: Support   Posted: Mon Sep 02, 2019 9:02 pm   Subject: ebay authorization expiration ??
Hmmm...

Let's check if your eBay account shows the authorization: Log in to you eBay account and go to Settings --> Site Preferences. Look under Third-party authorizations. Is there a listin ...
  Topic: lost password problem....
juangrande

Replies: 2
Views: 276

PostForum: Support   Posted: Tue Aug 27, 2019 9:04 pm   Subject: lost password problem....
Please post again if they're not.
  Topic: Old email address still receiving emails
juangrande

Replies: 1
Views: 274

PostForum: Support   Posted: Sat Aug 17, 2019 8:34 pm   Subject: Old email address still receiving emails
If you have not yet been able to connect to your Gixen account, please email Mario directly at his support address following the instructions on the [url=https://www.gixen.com/contact.php]Contact page ...
  Topic: Refresh button
juangrande

Replies: 2
Views: 303

PostForum: Support   Posted: Tue Aug 06, 2019 8:46 pm   Subject: Refresh button
The reason Gixen does not provide an auction refresh feature is the same as the reason it does not provide current bidding activity: Gixen updates those as scheduled batch processes and is not design ...
  Topic: Group bidding on auctions ending w/in minutes of each other
juangrande

Replies: 1
Views: 289

PostForum: Support   Posted: Wed Jul 31, 2019 4:59 pm   Subject: Group bidding on auctions ending w/in minutes of each other
From the Do you support group bids?

Yes. Group bids can be used for items that do not have end times within 2 minutes of each other. Be careful not to group items too close to each other by end tim ...
  Topic: Seller does not provide shipping to the country or region
juangrande

Replies: 3
Views: 438

PostForum: Support   Posted: Wed Jul 31, 2019 4:38 pm   Subject: Seller does not provide shipping to the country or region
According to the listing, the seller of this item set the following shipping exclusions:

Shipping to: United States

Excludes: US Protectorates, Africa, Asia, Central America and Caribbean, Europ ...
  Topic: Gixen status info not up-to-date
juangrande

Replies: 1
Views: 309

PostForum: Support   Posted: Mon Jul 22, 2019 8:48 pm   Subject: Gixen status info not up-to-date
The purpose of Gixen is to place your bid seconds before the auction ends on eBay. As you've observed, it is not part of Gixen's design criteria to monitor eBay auctions in real time. That would tak ...
  Topic: Gixen Desktop Manager (64-bit) released
juangrande

Replies: 27
Views: 64846

PostForum: Announcements   Posted: Tue Jul 16, 2019 8:56 pm   Subject: Gixen Desktop Manager (64-bit) released
Log in to your Gixen account and click the Re-authorize Gixen on your eBay account link and carry out the instructions.
  Topic: New Login to PayPal email after re-authorizing eBay account
juangrande

Replies: 3
Views: 543

PostForum: Support   Posted: Sat Jul 13, 2019 10:37 am   Subject: New Login to PayPal email after re-authorizing eBay account
Re-authorizing Gixen with eBay does not involve logging into PayPal, so it should not trigger a "new device login" message from PayPal.

Did you complete a transaction (i.e., pay for an it ...
  Topic: Ipad
juangrande

Replies: 2
Views: 422

PostForum: Support   Posted: Thu Jul 11, 2019 12:16 pm   Subject: Ipad
And there is nothing to search for in the Apple Store. All you need is the web interface provided via Safari (or any other browser, such as Firefox).
  Topic: lost item and wondering why
juangrande

Replies: 1
Views: 376

PostForum: Support   Posted: Tue Jul 09, 2019 8:52 pm   Subject: lost item and wondering why
According to eBay's bidding rules, when two bids of the same amount are placed, the earlier bid wins.

Since a***n(69) bid $250 at 8 Jul 2019 at 10:28:37AM PDT, when Gixen placed your $250 at 9 Jul ...
  Topic: Ebay auction ended 12+ hrs. PRIOR to published auction clos
juangrande

Replies: 1
Views: 509

PostForum: Support   Posted: Sun Jul 07, 2019 10:00 pm   Subject: Ebay auction ended 12+ hrs. PRIOR to published auction clos
According to the [url=https://www.ebay.com/bfl/viewbids/202722562165?item=202722562165]bid history, the seller accepted a Best Offer of $6.00 on 7 Jul 2019 at 7:21:26AM, which apparently was well befo ...
  Topic: eBay Authorisation no longer working on eBay Australia
juangrande

Replies: 5
Views: 987

PostForum: Support   Posted: Wed Jun 19, 2019 8:07 pm   Subject: eBay Authorisation no longer working on eBay Australia
You'll have to straighten this out with eBay.

I would suggest starting by following the Have you lost, damaged or forgotten your security key? link, or the See an example link to "skip this st ...
  Topic: Gixen Tips & Tactics
juangrande

Replies: 1
Views: 827

PostForum: Impressions   Posted: Wed May 29, 2019 3:05 pm   Subject: Gixen Tips & Tactics
In my view, the whole point of a sniping service is to be freed from having to worry about what other bidders may or may not be doing. Whether or not you keep the item on your eBay watchlist has (in ...
  Topic: eBay Connect
juangrande

Replies: 16
Views: 1968

PostForum: Suggestions and Ideas   Posted: Thu May 23, 2019 8:22 pm   Subject: eBay Connect
I would really like to see eBay implement better rules and/or countermeasures against bid shielding. We have seen some outrageous examples of this discussed on this forum.
  Topic: offset
juangrande

Replies: 4
Views: 1477

PostForum: Impressions   Posted: Wed May 15, 2019 11:28 pm   Subject: offset
It is absolutely true that the shorter you set your offset, the more likely it is that your bid may not make it to eBay in time.

However, it is not quite true that "a 4 second offset is pretty ...
  Topic: Ebay keeps revoking token
juangrande

Replies: 1
Views: 731

PostForum: Support   Posted: Sun May 05, 2019 4:42 pm   Subject: Ebay keeps revoking token
Hmmm... I've never seen that before. I would recommend contacting Call us or the Have us call you link at the bottom of the page.
  Topic: Firefox addin
juangrande

Replies: 2
Views: 984

PostForum: Support   Posted: Sun May 05, 2019 4:32 pm   Subject: Firefox addin
Right. For more on this, see

[url=https://www.ghacks.net/2019/05/04/your-firefox-extensions-are-all-disabled-thats-a-bug/]https://www.ghacks.net/2019/05/04/your-firefox-extensions-are-all-disabled ...
  Topic: Can't Login - Error occurred. Please try again.
juangrande

Replies: 2
Views: 727

PostForum: Support   Posted: Sun Apr 21, 2019 5:52 pm   Subject: Can't Login - Error occurred. Please try again.
Did you receive this error after trying to log in to your Gixen homepage via the web interface www.gixen.com? Are you still experiencing this error?
  Topic: No more ‘Import Lists’ button??
juangrande

Replies: 3
Views: 897

PostForum: Support   Posted: Tue Apr 09, 2019 2:58 pm   Subject: No more ‘Import Lists’ button??
[Import Gixen list] is displayed at the top of the Gixen homepage when I look at it.

Perhaps someone who knows more than I do about the mobile interface can answer your question.
  Topic: Bid under asking price, but my max bid is way higher
juangrande

Replies: 3
Views: 1173

PostForum: Support   Posted: Tue Apr 09, 2019 2:55 pm   Subject: Bid under asking price, but my max bid is way higher
You (and the seller) were a victim of bid shielding.

At the bottom of the p***l(3)

Retracted:GBP 199.00

Bid:9 Apr 2019 at 11:32:02AM PDT
Retracted:9 Apr 2019 at ...
  Topic: Dude, if you seriously wanna improve revenue.
juangrande

Replies: 3
Views: 1206

PostForum: Impressions   Posted: Tue Apr 09, 2019 6:29 am   Subject: Dude, if you seriously wanna improve revenue.
Gixen's success has nothing to do with "san serif html5 javascripting abstract logos." Gixen's loyal membership exists because Gixen reliably does what it claims it does. Gixen simply work ...
  Topic: Purchase subscription
juangrande

Replies: 2
Views: 761

PostForum: Support   Posted: Tue Apr 02, 2019 6:55 pm   Subject: Purchase subscription
Click the [Settings] button at the top of your Gixen homepage; this will take you to your Settings page. You'll find the various options for a Gixen subscription at the top of your Settings page.
  Topic: paid but still can not bid
juangrande

Replies: 2
Views: 892

PostForum: Support   Posted: Sat Mar 30, 2019 8:15 pm   Subject: paid but still can not bid
Right. Just like Mark said, your eBay authorization has nothing to do with the expiration of your Gixen mirror subscription. Rather, it has to do with telling eBay that Gixen is authorized on eBay t ...
  Topic: Gixen doesn't place bid as the timer runs out
juangrande

Replies: 3
Views: 913

PostForum: Support   Posted: Thu Mar 28, 2019 11:21 am   Subject: Gixen doesn't place bid as the timer runs out
When did you enter the snipe in Gixen? If you entered it during the last two minutes of the auction, that might explain why Gixen didn't place your bid. The system needs about two minutes to record ...
  Topic: Checking my bid
juangrande

Replies: 2
Views: 827

PostForum: Support   Posted: Wed Mar 27, 2019 11:50 am   Subject: Checking my bid
At the risk of repeating what Mark already wrote:

Gixen will not submit your bid until the last few seconds of the auction (which is the whole point of a sniping service). So you can always check ...
  Topic: Scheduled Bids (0) ?
juangrande

Replies: 2
Views: 988

PostForum: Support   Posted: Tue Mar 05, 2019 8:35 pm   Subject: Scheduled Bids (0) ?
Gixen needs about 2 minutes to record your scheduled bid in its system. So, this is not unusual.

Note that the [url=https://www.gixen.com/faq.php]FAQ warns that you should not try to edit your bid ...
  Topic: mirror subscription problem.
juangrande

Replies: 2
Views: 1139

PostForum: Support   Posted: Wed Feb 13, 2019 9:45 pm   Subject: mirror subscription problem.
Please email Mario directly at his Gixen support address as given on the [url=https://www.gixen.com/contact.php]Contact page. Supply him with your Gixen username and a description of how you reregist ...
  Topic: entered wrong new info . lost mirror subscription
juangrande

Replies: 1
Views: 928

PostForum: Support   Posted: Wed Feb 13, 2019 9:43 pm   Subject: entered wrong new info . lost mirror subscription
Answered [url=http://www.gixen.com/forum/viewtopic.php?t=9242]here.
  Topic: new name and id, now gixen membership not recognized.
juangrande

Replies: 2
Views: 1242

PostForum: Support   Posted: Wed Feb 13, 2019 9:41 pm   Subject: new name and id, now gixen membership not recognized.
Please email Mario directly at his Gixen support address as given on the [url=https://www.gixen.com/contact.php]Contact page. Supply him with both your old and new Gixen username so he can track this ...
  Topic: Cant log in using my password and been unable to reset it t
juangrande

Replies: 2
Views: 1231

PostForum: Support   Posted: Mon Feb 04, 2019 6:25 pm   Subject: Cant log in using my password and been unable to reset it t
Could you explain what happens when you try to reset your password using the password reset link?
  Topic: Which ebay account is linked to which gixen account?
juangrande

Replies: 2
Views: 1102

PostForum: Support   Posted: Mon Feb 04, 2019 6:20 pm   Subject: Which ebay account is linked to which gixen account?
Log in to one of your Gixen accounts.

At the upper left of your Gixen homepage, you should see: Scheduled bids: x***xxx (n), where x***xxx is a mangled version of your eBay username and (n) is t ...
  Topic: 32-bit GBM
juangrande

Replies: 1
Views: 977

PostForum: Support   Posted: Wed Jan 30, 2019 6:29 pm   Subject: 32-bit GBM
You can find a link to the 32-bit version about halfway down [url=http://www.gixen.com/forum/viewtopic.php?t=8703]this thread.
  Topic: eBay authorization expiration - alert possible?
juangrande

Replies: 8
Views: 2380

PostForum: Support   Posted: Wed Jan 30, 2019 6:16 pm   Subject: eBay authorization expiration - alert possible?
Seeing two bids from Gixen is the exception rather than the rule. In order for that to happen the two bids sent from Gixen (from the main server and from the mirror server) must arrive within a secon ...
  Topic: Mixing accounts
juangrande

Replies: 1
Views: 952

PostForum: Support   Posted: Wed Jan 30, 2019 6:11 pm   Subject: Mixing accounts
Do you have one Gixen account associated with two eBay accounts?

If so, that is not recommended. You should have only one eBay account associated with a Gixen account. You should set up a separat ...
  Topic: Expiry Notice
juangrande

Replies: 4
Views: 1470

PostForum: Support   Posted: Wed Jan 30, 2019 6:05 pm   Subject: Expiry Notice
The error posted by the OP is:

Your Gixen subscription has expired or will expire in 10 days.
Go to Settings page and update your subscription.

Did you check when your Gixen subscription expir ...
  Topic: Renewal Warnings
juangrande

Replies: 18
Views: 4488

PostForum: Support   Posted: Sat Jan 26, 2019 12:02 pm   Subject: Renewal Warnings
Speaking of persistence, thanks for your persistence answering all these questions about renewing eBay's authorization for Gixen, Mark!
  Topic: ebay authorization expiration ??
juangrande

Replies: 34
Views: 9601

PostForum: Support   Posted: Sun Jan 20, 2019 10:28 pm   Subject: ebay authorization expiration ??
When you log in to Gixen and arrive at your Gixen homepage, you should see the following "buttons" at the top of the page:


[Purge Completed] [Import Watch list] &# ...
  Topic: firefox add on not working properly
juangrande

Replies: 8
Views: 2682

PostForum: Support   Posted: Thu Jan 17, 2019 10:58 pm   Subject: firefox add on not working properly
Yes, it appears that Autosnipe is broken on the most recent version of Firefox.

Hopefully Keith (the developer) will see this and let us know if this will be fixed.

I don't know which Firefox ve ...
  Topic: Gixen recurring with PayPal
juangrande

Replies: 4
Views: 1989

PostForum: Support   Posted: Wed Jan 02, 2019 12:56 pm   Subject: Gixen recurring with PayPal
Based on Rick's experience, it sounds to me like there was a glitch in the log in process with PayPal. I doubt it has anything to do with the default funding source chosen for PayPal to use. My expe ...
  Topic: ListingHistiry.com
juangrande

Replies: 8
Views: 2994

PostForum: Support   Posted: Wed Jan 02, 2019 12:48 pm   Subject: ListingHistiry.com
I see now that I missed that 's' when the OP corrected the URL.

It's my aging eyes, Mark. Smile
  Topic: ListingHistiry.com
juangrande

Replies: 8
Views: 2994

PostForum: Support   Posted: Tue Jan 01, 2019 7:41 pm   Subject: ListingHistiry.com
Are you referring to the History available from your Gixen homepage? ListingHistory.com is not an active domain name.

I suspect that you're right and that your Gixen History will only show the his ...
  Topic: HTTP TIMEOUT 77
juangrande

Replies: 1
Views: 1165

PostForum: Support   Posted: Sat Dec 01, 2018 8:24 pm   Subject: HTTP TIMEOUT 77
Please send the details to Mario directly at his Gixen support address using the directions found on the [url=https://www.gixen.com/contact.php]contact page.

An HTTP TIME OUT (77) error is often th ...
  Topic: can i have two ebay accounts on one gixen subscription
juangrande

Replies: 1
Views: 1139

PostForum: Support   Posted: Fri Nov 23, 2018 3:51 pm   Subject: can i have two ebay accounts on one gixen subscription
No, this is not possible. You can only associate your Gixen account to one eBay account.

You can, of course, create a separate Gixen account for each additional eBay account.
  Topic: SUBSCRIPTION GIXEN MIRROR
juangrande

Replies: 3
Views: 1678

PostForum: Support   Posted: Sat Nov 17, 2018 9:55 pm   Subject: SUBSCRIPTION GIXEN MIRROR
The amount indicated is the total to be paid regardless of the number of items for which you try to bid.
  Topic: bidding manually on Ebay + using GIXEN
juangrande

Replies: 5
Views: 3885

PostForum: Support   Posted: Mon Nov 12, 2018 5:58 pm   Subject: bidding manually on Ebay + using GIXEN
If you set a much higher snipe bid with Gixen, Gixen will place it at the end of the auction. However, it will not increase the amount you pay if your original bid is still the highest bid when Gixen ...
  Topic: Currency conversion error
juangrande

Replies: 2
Views: 1578

PostForum: Support   Posted: Wed Oct 17, 2018 6:22 pm   Subject: Currency conversion error
It is my understanding that Gixen does not apply any currency conversion at all and simply bids the amount you enter (which will be interpreted by eBay as being in the currency of the auction).

If ...
  Topic: Let people know about bidding problems prior to
juangrande

Replies: 5
Views: 1951

PostForum: Suggestions and Ideas   Posted: Tue Sep 18, 2018 8:53 pm   Subject: Let people know about bidding problems prior to
The only way to prevent things like this from happening is to put in an early manual bid to see if it goes through.
  Topic: First time user - \"bid under asking price\"
juangrande

Replies: 4
Views: 2514

PostForum: Support   Posted: Tue Sep 18, 2018 8:50 pm   Subject: First time user - \"bid under asking price\"
Hmmm... According to eBay, no bids were placed.

Please contact Mario directly at his Gixen support address using the instructions found on the [url=https://www.gixen.com/contact.php]Contact page. ...
  Topic: Offset
juangrande

Replies: 1
Views: 1272

PostForum: Support   Posted: Tue Sep 18, 2018 8:43 pm   Subject: Offset
If you purchase a mirror subscription, you can set the amount of time before the auction closes that Gixen bids for you, and you can set it to be different for the main and mirror server.

Do a sear ...
  Topic: Can Gixen snipe on other websites or just ebay?
juangrande

Replies: 1
Views: 1192

PostForum: Support   Posted: Tue Sep 18, 2018 8:40 pm   Subject: Can Gixen snipe on other websites or just ebay?
Just eBay. It is unlikely that Gixen will support sniping other auction sites any time soon.
  Topic: First time user - \"bid under asking price\"
juangrande

Replies: 4
Views: 2514

PostForum: Support   Posted: Sun Sep 16, 2018 9:39 pm   Subject: First time user - \"bid under asking price\"
Please provide us with the eBay auction number so we can look at what happened.
  Topic: Mirroring
juangrande

Replies: 1
Views: 1656

PostForum: Impressions   Posted: Sun Sep 16, 2018 9:36 pm   Subject: Mirroring
I recommend reading the [url=https://www.gixen.com/faq.php]FAQ.
  Topic: I don't win bids on item 163231754456 on ebay
juangrande

Replies: 5
Views: 2341

PostForum: Support   Posted: Sun Sep 16, 2018 9:25 pm   Subject: I don't win bids on item 163231754456 on ebay
You can do a search for "offset" on this forum and find lots of discussion on this topic. In fact, [url=http://www.gixen.com/forum/viewtopic.php?t=8491]this recently revived thread discusse ...
  Topic: 2 or 3 seconds bidding offset won't update in my setting
juangrande

Replies: 19
Views: 14306

PostForum: Support   Posted: Sun Sep 16, 2018 9:19 pm   Subject: 2 or 3 seconds bidding offset won't update in my setting
The rules of eBay bidding are simple.

1. Bids at least one bid increment above the current price are accepted up until the time the auction closes. No late bids are accepted.

2. The highest bid ...
  Topic: Making people wait 60 seconds before accessing account
juangrande

Replies: 201
Views: 127441

PostForum: Suggestions and Ideas   Posted: Tue Sep 04, 2018 7:18 pm   Subject: Making people wait 60 seconds before accessing account
In order to resolve this quickly, please contact Mario directly via his Gixen support address using the directions found on the [url=https://www.gixen.com/contact.php]Contact page. Be sure to provide ...
  Topic: Bought mirror service and first snipe didn’t work error
juangrande

Replies: 1
Views: 1663

PostForum: Support   Posted: Sun Aug 26, 2018 6:16 pm   Subject: Bought mirror service and first snipe didn’t work error
This means eBay blocked your bid because of a Trust & Safety issue. There is nothing Gixen can do about this, you will have to correct the problem with eBay.

I recommend that you make a small ...
  Topic: Does Gixen bid incrimentally?
juangrande

Replies: 1
Views: 1779

PostForum: Support   Posted: Sun Aug 26, 2018 6:08 pm   Subject: Does Gixen bid incrimentally?
The short answer is that Gixen simply places your bid. This is explained in more detail in [url=http://www.gixen.com/forum/viewtopic.php?t=8888]this archived thread.
  Topic: Alternative Income Stream
juangrande

Replies: 7
Views: 3431

PostForum: Suggestions and Ideas   Posted: Sat Aug 25, 2018 12:52 pm   Subject: Alternative Income Stream
To find out more about chunks, log in to your Gixen account and go to your Settings page. You'll see the link to buy chunks, as well as a Gixen Mirror Pay-Per-Use balance.
  Topic: Gixen didn't place a bid & no status/error shown
juangrande

Replies: 1
Views: 1401

PostForum: Support   Posted: Thu Aug 23, 2018 11:42 pm   Subject: Gixen didn't place a bid & no status/error shown
It looks like this auction ended during the time the main server was down, as indicated on [url=http://www.gixen.com/forum/viewtopic.php?t=9026]this thread.

Unfortunately, this happens occasionally ...
  Topic: Changed Ebay User Name Gixen still working?
juangrande

Replies: 2
Views: 1805

PostForum: Support   Posted: Mon Aug 13, 2018 5:25 pm   Subject: Changed Ebay User Name Gixen still working?
Follow the instructions on [url=http://www.gixen.com/forum/viewtopic.php?p=32973]this thread to (re)authorize Gixen on your eBay account. By going through this process with your new eBay username, yo ...
  Topic: Losing an auction item with the same bid amount
juangrande

Replies: 3
Views: 2078

PostForum: Support   Posted: Wed Aug 08, 2018 2:35 pm   Subject: Losing an auction item with the same bid amount
@Can0n You'd have to give us a little more information to see what happened.

What was the auction number and the amount of your bid?
What status did Gixen report on your Gixen homepage?
  Topic: Losing an auction item with the same bid amount
juangrande

Replies: 3
Views: 2078

PostForum: Support   Posted: Wed Aug 08, 2018 2:33 pm   Subject: Losing an auction item with the same bid amount
@calhubler The winning bidder's bid was placed at 4:09:28AM PDT, whereas your bids appear to have been placed at 12:29:19PM PDT. Thus, the winning bid was made over 8 hours before the auction end ...
  Topic: Why Can't Grouped items be Mirrored?
juangrande

Replies: 1
Views: 1522

PostForum: Support   Posted: Tue Aug 07, 2018 5:01 am   Subject: Why Can't Grouped items be Mirrored?
From the I don't see my snipe on the mirror server, only on the main server, and I am a mirror subscriber. Why isn't it there?

If this is a group snipe, note that these are not mirrored. The reason ...
  Topic: Can Gixen bid even if theres a higher bid?
juangrande

Replies: 5
Views: 4882

PostForum: Support   Posted: Mon Aug 06, 2018 6:56 pm   Subject: Can Gixen bid even if theres a higher bid?
1. If the current price (second highest bid plus a bid increment) is higher than the bid you attempt to place, it will be rejected by eBay and there will be no record of your bid in the bidding histo ...
  Topic: SATURATION BIDS ON A EBAY TO PLACE AT LEAST ONE CENT ON ALL
juangrande

Replies: 3
Views: 2127

PostForum: Support   Posted: Sat Aug 04, 2018 5:06 pm   Subject: SATURATION BIDS ON A EBAY TO PLACE AT LEAST ONE CENT ON ALL
Asking Gixen to bid on all the listings of a particular seller is asking Gixen to search for you. After all, that requires Gixen to collect all the listings from that seller and determine which bid t ...
  Topic: SATURATION BIDS ON A EBAY TO PLACE AT LEAST ONE CENT ON ALL
juangrande

Replies: 3
Views: 2127

PostForum: Support   Posted: Sat Aug 04, 2018 1:52 pm   Subject: SATURATION BIDS ON A EBAY TO PLACE AT LEAST ONE CENT ON ALL
1. No, it's not possible to have Gixen search for items on eBay for you; eBay has all the search tools you would need to do that yourself.

2. If you had purchased a mirror subscription, you would n ...
  Topic: Lost auction to a lower bid :(
juangrande

Replies: 5
Views: 4799

PostForum: Support   Posted: Fri Aug 03, 2018 8:20 am   Subject: Lost auction to a lower bid :(
Well, I'm stumped. The [url=https://www.ebay.com/bfl/viewbids/382530058014?item=382530058014]bidding history says that only two people bid, the winning bid was placed twice (which indicates the use ...
  Topic: Lost auction to a lower bid :(
juangrande

Replies: 5
Views: 4799

PostForum: Support   Posted: Thu Aug 02, 2018 4:30 pm   Subject: Lost auction to a lower bid :(
Hmmm...

What status is reported on your Gixen homepage?

If Gixen lists this as WON, I would suggest logging into your eBay account and check your purchase history to see if it's listed there.
  Topic: Gixen password change
juangrande

Replies: 3
Views: 2446

PostForum: Support   Posted: Thu Jul 26, 2018 7:58 am   Subject: Gixen password change
Thanks, Tony.

Yogi Berra also said: "When you come to a fork in the road, take it."
Very Happy
  Topic: Bidding History Analysis (that some might find interesting)
juangrande

Replies: 4
Views: 4909

PostForum: Support   Posted: Thu Jul 26, 2018 7:54 am   Subject: Bidding History Analysis (that some might find interesting)
Thanks for stopping by and commenting on my post, Mark!

Once again, you've caught me napping. I didn't even notice all those bid retractions by o***a(196). In fact, o***a(196) retracted their bid ...
  Topic: Bidding History Analysis (that some might find interesting)
juangrande

Replies: 4
Views: 4909

PostForum: Support   Posted: Thu Jul 26, 2018 7:37 am   Subject: Bidding History Analysis (that some might find interesting)
Thanks for your reply, Rick!

You (and Mark, of course) are absolutely correct that a longer offset gives you an advantage over snipers using a shorter offset. I'd love to see a bidding history whe ...
  Topic: Can Gixen bid even if theres a higher bid?
juangrande

Replies: 5
Views: 4882

PostForum: Support   Posted: Tue Jul 24, 2018 7:45 am   Subject: Can Gixen bid even if theres a higher bid?
No. Whether or not your bid is accepted is determined by eBay. If the current price (2nd highest bid) showing is higher than your bid, then it will be rejected by eBay when Gixen attempts to place i ...
  Topic: Gixen password change
juangrande

Replies: 3
Views: 2446

PostForum: Support   Posted: Mon Jul 23, 2018 12:21 pm   Subject: Gixen password change
Click the [Sign Up] button at the top of the [url=https://www.gixen.com/index.php]Gixen homepage.

At the bottom of the page, follow the link to reset your password.
  Topic: Mirror bid not working.
juangrande

Replies: 6
Views: 3612

PostForum: Support   Posted: Mon Jul 16, 2018 8:25 am   Subject: Mirror bid not working.
Mark is right. In my experience, seeing two bids recorded in a bidding history is the exception rather than the rule, even when your offsets are set to be the same. After all, the main and mirror se ...
  Topic: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
juangrande

Replies: 13
Views: 9630

PostForum: Support   Posted: Fri Jul 13, 2018 9:54 pm   Subject: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
Whoa! That's amazing! That bid of $632.07 was retracted 3 seconds before the auction closed!!

This should *definitely* be reported.

Thanks for pointing that out, Mark. I didn't even think to ...
  Topic: can't edit snipes
juangrande

Replies: 1
Views: 1726

PostForum: Support   Posted: Thu Jul 12, 2018 4:06 pm   Subject: can't edit snipes
When you click the [Delete] button next to a snipe entry, the snipe entry should disappear from your list of snipes. If a snipe is not listed, it is not active.

When you click the [Edit] button ne ...
  Topic: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
juangrande

Replies: 13
Views: 9630

PostForum: Support   Posted: Thu Jul 12, 2018 9:47 am   Subject: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
Hmmm... Everything appears to be as you've claimed. If your bid was $346.37, then it should have been accepted since, according to the[url=https://www.ebay.com/bfl/viewbids/123235698516] bid histo ...
  Topic: snipes failed --> Auth token is invalid.
juangrande

Replies: 8
Views: 5218

PostForum: Support   Posted: Mon Jul 09, 2018 5:21 am   Subject: snipes failed --> Auth token is invalid.
I've alerted Mario. Presumably you used your Gixen username to post your message. I would also be helpful if you posted the eBay item number(s) for any snipe(s) that failed with this problem.
  Topic: snipes failed --> Auth token is invalid.
juangrande

Replies: 8
Views: 5218

PostForum: Support   Posted: Sun Jul 08, 2018 1:05 pm   Subject: snipes failed --> Auth token is invalid.
Hmmm... This is definitely out of the ordinary.

I would recommend contacting Mario directly using the instructions on the [url=https://www.gixen.com/contact.php]Contact page, and include a link to ...
  Topic: EBAY Trust & Safety error filter?
juangrande

Replies: 5
Views: 4334

PostForum: Support   Posted: Sat Jul 07, 2018 5:30 am   Subject: EBAY Trust & Safety error filter?
Interesting. Yes, if eBay wants to pre-screen bidders for a particular high-value item before accepting their bids, then eBay should at least have that requirement displayed on the listing.
  Topic: Bidding History Analysis (that some might find interesting)
juangrande

Replies: 4
Views: 4909

PostForum: Support   Posted: Fri Jul 06, 2018 12:57 pm   Subject: Bidding History Analysis (that some might find interesting)
Since traffic on this forum seems a little slow right now, for fun I'm posting an analysis of an auction where an offset less than 6 seconds would have been a better choice than an offset of 6 seconds ...
  Topic: EBAY Trust & Safety error filter?
juangrande

Replies: 5
Views: 4334

PostForum: Support   Posted: Fri Jul 06, 2018 9:41 am   Subject: EBAY Trust & Safety error filter?
Rick is absolutely right. Not surprisingly, sellers and eBay require more verification of bidder credentials on high value items.

One simple way to initiate this conversation with eBay is to make ...
  Topic: EBAY Trust & Safety error filter?
juangrande

Replies: 5
Views: 4334

PostForum: Support   Posted: Thu Jul 05, 2018 7:07 pm   Subject: EBAY Trust & Safety error filter?
There are various reasons why eBay would block your bid with this message. Here are links to three previous threads on this topic: [url=http://www.gixen.com/forum/viewtopic.php?t=8931](1), [url=http ...
  Topic: snipes failed --> Auth token is invalid.
juangrande

Replies: 8
Views: 5218

PostForum: Support   Posted: Thu Jul 05, 2018 2:40 pm   Subject: snipes failed --> Auth token is invalid.
It sounds like you already followed the instructions below to (re)authorize Gixen on your eBay account:

1. Log in to your Gixen account.
2. Click the button at the top right of your Gixen account ...
  Topic: Can't edit of delete a snip I set
juangrande

Replies: 7
Views: 3968

PostForum: Support   Posted: Wed Jul 04, 2018 10:08 pm   Subject: Can't edit of delete a snip I set
Hmmm... The only other suggestion I have is to try a different browser or, if possible, a different computer.

If those ideas don't help, please contact Mario directly at his Gixen support address ...
  Topic: Can't edit of delete a snip I set
juangrande

Replies: 7
Views: 3968

PostForum: Support   Posted: Wed Jul 04, 2018 9:51 pm   Subject: Can't edit of delete a snip I set
First, check the box on the left of snipe entry (in the column with the red X at the top). This selects the snipe entry.

Then, click the [Delete] or [Edit] button for the selected snipe entry.
  Topic: BID TO ACTIVATE GIXEN
juangrande

Replies: 1
Views: 1722

PostForum: Support   Posted: Mon Jul 02, 2018 5:42 pm   Subject: BID TO ACTIVATE GIXEN
No, it is not necessary to have made a previous bid to have Gixen bid for you.

When you say that your bid was placed "hours earlier," do you mean that you entered it in Gixen hours earlie ...
  Topic: item cannot be purchased received 3 Unpaid strikes
juangrande

Replies: 8
Views: 4891

PostForum: Support   Posted: Fri Jun 29, 2018 9:25 pm   Subject: item cannot be purchased received 3 Unpaid strikes
Yes, we do indeed agree, Mark. Smile Gixen didn't produce that message, eBay did.
  Topic: item cannot be purchased received 3 Unpaid strikes
juangrande

Replies: 8
Views: 4891

PostForum: Support   Posted: Fri Jun 29, 2018 6:13 am   Subject: item cannot be purchased received 3 Unpaid strikes
You're surely correct, Mark. But if Mario were to look up the incident in the server logs, that should settle the question for the OP. You're suggesting that the OP's account may still have 3 unpaid ...
  Topic: item cannot be purchased received 3 Unpaid strikes
juangrande

Replies: 8
Views: 4891

PostForum: Support   Posted: Wed Jun 27, 2018 8:00 pm   Subject: item cannot be purchased received 3 Unpaid strikes
Hmmm... That's interesting.

Please contact Mario directly at his Gixen support address using the directions found on the [url=https://www.gixen.com/contact.php]Contact page. Be sure to include yo ...
  Topic: My bid was higher but I dign't win
juangrande

Replies: 4
Views: 5510

PostForum: Support   Posted: Wed Jun 27, 2018 7:54 pm   Subject: My bid was higher but I dign't win
See eBay's [url=https://pages.ebay.co.uk/help/buy/bid-increments.html]UK bid increments page.

Since the current price was GBP 45.00 when your GBP 45.75 snipe was placed, eBay rejected it because it ...
  Topic: item cannot be purchased received 3 Unpaid strikes
juangrande

Replies: 8
Views: 4891

PostForum: Support   Posted: Mon Jun 25, 2018 5:59 pm   Subject: item cannot be purchased received 3 Unpaid strikes
It is not Gixen claiming that you have 3 unpaid item strikes; it is eBay. Gixen is merely reporting the message eBay gave as the reason eBay would not accept your bid. You would have received the sa ...
  Topic: can't sign up
juangrande

Replies: 5
Views: 3119

PostForum: Support   Posted: Mon Jun 25, 2018 6:00 am   Subject: can't sign up
Excellent. Thanks for letting us know.
  Topic: can't sign up
juangrande

Replies: 5
Views: 3119

PostForum: Support   Posted: Sun Jun 24, 2018 6:41 am   Subject: can't sign up
Hmmm... The only other suggestion I have is to try it from a different web browser or, if possible, from a different computer.

If that doesn't work, please contact Mario directly using the instruc ...
  Topic: can't sign up
juangrande

Replies: 5
Views: 3119

PostForum: Support   Posted: Sun Jun 24, 2018 5:46 am   Subject: can't sign up
How many proposed usernames have you tried? I just created a new Gixen account without any difficulty.

Try a longer username that's, say, at least 10 characters long and a little unusual.
  Topic: How do I change my email address
juangrande

Replies: 1
Views: 1719

PostForum: Support   Posted: Sun Jun 24, 2018 5:13 am   Subject: How do I change my email address
Click the Your notification email address is, and change it.
  Topic: ebay linked payment account?
juangrande

Replies: 1
Views: 2467

PostForum: Support   Posted: Sun Jun 24, 2018 5:07 am   Subject: ebay linked payment account?
Many eBay auctions require a PayPal account to be linked to your eBay account in order for your bid to be accepted. This means your bid would be rejected by eBay whether it was placed by Gixen or pla ...
  Topic: How to change Gixen username and password
juangrande

Replies: 4
Views: 3193

PostForum: Support   Posted: Sat Jun 23, 2018 10:08 am   Subject: How to change Gixen username and password
I think it is clear that the forum username is distinct from your Gixen username. As you've seen, when you post a reply on the forum, you are not asked to log in; rather, you are asked to type in a u ...
  Topic: How to change Gixen username and password
juangrande

Replies: 4
Views: 3193

PostForum: Support   Posted: Fri Jun 22, 2018 6:03 am   Subject: How to change Gixen username and password
To change your password, attempt to log in to your Gixen account. You will be directed to a page asking you if you forgot your password, with a link to reset it.

I know. That's a little convolute ...
  Topic: eBay Password
juangrande

Replies: 7
Views: 4200

PostForum: Support   Posted: Thu Jun 21, 2018 6:35 pm   Subject: eBay Password
There is no publicly accessible link. Mario controls membership in the forum.
  Topic: eBay Password
juangrande

Replies: 7
Views: 4200

PostForum: Support   Posted: Thu Jun 21, 2018 3:58 pm   Subject: eBay Password
Membership in this forum is independent from having a Gixen account. That is why being logged in to Gixen was not recognized by this forum.
  Topic: When I win a snipe, do I pay though eBay or this site?
juangrande

Replies: 1
Views: 1805

PostForum: Support   Posted: Wed Jun 20, 2018 5:27 pm   Subject: When I win a snipe, do I pay though eBay or this site?
Pay for the item you won via eBay. If you visit the listing on eBay, you'll be provided a link to follow that will allow you to complete the transaction. If I'm not mistaken, you'll be presented wit ...
  Topic: gixen not working
juangrande

Replies: 1
Views: 1660

PostForum: Support   Posted: Sun Jun 17, 2018 10:22 pm   Subject: gixen not working
I was able to add this item. What happens when you try to add it?
  Topic: New User with a question
juangrande

Replies: 4
Views: 5063

PostForum: Support   Posted: Sun Jun 17, 2018 10:14 pm   Subject: New User with a question
For full disclosure, I have my offsets set at 4 sec (main server) and 3 sec (mirror server). As the bidding history shows, my two bids will still occasionally arrive at eBay less than a second apart.
  Topic: I am New to Gixen..What are your experiences like?
juangrande

Replies: 1
Views: 1716

PostForum: Suggestions and Ideas   Posted: Sat Jun 16, 2018 9:09 am   Subject: I am New to Gixen..What are your experiences like?
Have a look at the FAQWhat kind of guarantee do you offer you will timely submit my bid?
and
Can I change the timing of my snipe on Gixen?

As a mirror subscriber, Gixen has never failed me.
  Topic: New User with a question
juangrande

Replies: 4
Views: 5063

PostForum: Support   Posted: Fri Jun 15, 2018 8:49 pm   Subject: New User with a question
No. Even though Gixen places your bid twice from different servers, eBay will treat them as one bid from your account. Specifically, whichever of your bids arrives later will not raise the price you ...
  Topic: Some Gixen history and appeal to subscribe to Gixen Mirror.
juangrande

Replies: 2
Views: 2104

PostForum: Support   Posted: Fri Jun 15, 2018 6:44 am   Subject: Some Gixen history and appeal to subscribe to Gixen Mirror.
You should contact Mario directly at his Gixen support address using the directions on the [url=https://www.gixen.com/contact.php]Contact page. Be sure to include both Gixen usernames you've used so ...
  Topic: A quiz
juangrande

Replies: 3
Views: 4212

PostForum: Support   Posted: Wed Jun 13, 2018 5:23 pm   Subject: A quiz
Yes, this is an interesting auction. It also provides a perfect example of why sniping is almost always a better strategy than bidding early.

Had 1***h(51) made his bid of GBP 300.00 seconds b ...
  Topic: GIXEN didnt do anything despite my bid was higher
juangrande

Replies: 4
Views: 4105

PostForum: Impressions   Posted: Wed Jun 13, 2018 5:04 pm   Subject: GIXEN didnt do anything despite my bid was higher
OK. The [url=https://pages.ebay.de/help/buy/bid-increments.html]bid increment at that level is EUR 0,50. So, a bid of EUR 51,98 should have been accepted.

Please contact Mario directly via his ...
  Topic: A quiz
juangrande

Replies: 3
Views: 4212

PostForum: Support   Posted: Sun Jun 10, 2018 10:19 pm   Subject: A quiz
According to the [url=https://www.ebay.com/bfl/viewbids/223003613898]bidding history, the winning bid of GBP 310 was placed at 8:19:56AM PDT, 25 minutes and 13 seconds before the auction closed at 8:4 ...
  Topic: My bid was higher but I dign't win
juangrande

Replies: 4
Views: 5510

PostForum: Support   Posted: Sun Jun 10, 2018 5:57 am   Subject: My bid was higher but I dign't win
According to the [url=https://www.ebay.com/bfl/viewbids/382479782654]bidding history, the winning bid was accepted by eBay at 10:31:58AM, 6 seconds before the auction closed at 10:32:04AM.

What sta ...
  Topic: Ebay password changed
juangrande

Replies: 1
Views: 1911

PostForum: Support   Posted: Sat Jun 09, 2018 12:19 pm   Subject: Ebay password changed
Follow these instructions to (re)authorize Gixen on your eBay account:

1. Log in to your Gixen account.
2. Click the button at the top right of your Gixen account page.
3. Follow the link to (Re ...
  Topic: Where to activate chunks following purchase?
juangrande

Replies: 5
Views: 3548

PostForum: Support   Posted: Fri Jun 08, 2018 2:56 pm   Subject: Where to activate chunks following purchase?
Thanks for letting us know that you found what you needed!
  Topic: Added a mirror chunk, refreshed page, it added another
juangrande

Replies: 3
Views: 2498

PostForum: Support   Posted: Tue Jun 05, 2018 5:35 am   Subject: Added a mirror chunk, refreshed page, it added another
Thanks for your patience.

I would still suggest sending Mario an email at the address given on the [url=https://www.gixen.com/contact.php]Contact page. He'll see it more quickly that way. He'll b ...
  Topic: Added a mirror chunk, refreshed page, it added another
juangrande

Replies: 3
Views: 2498

PostForum: Support   Posted: Mon Jun 04, 2018 8:35 pm   Subject: Added a mirror chunk, refreshed page, it added another
If I understand correctly, you meant to only activate one of the chunks you purchased and refreshing the page activated another chunk.

Mario will have to straighten this out. Please contact him di ...
  Topic: bid not put on- lost out on auction
juangrande

Replies: 3
Views: 2436

PostForum: Support   Posted: Mon Jun 04, 2018 5:55 am   Subject: bid not put on- lost out on auction
Could you log in to your Gixen account and tell us what it lists as the status for your bid?
  Topic: Last Minute Bid was too Low to Matter
juangrande

Replies: 2
Views: 2300

PostForum: Impressions   Posted: Sun Jun 03, 2018 1:35 pm   Subject: Last Minute Bid was too Low to Matter
Sniping is not a guarantee that you'll win. The only way to guarantee that you'll win is to place the highest bid at any time before the auction closes. It's not the last bid that wins, it's the hig ...
  Topic: Gixen says I won but actually didn't
juangrande

Replies: 2
Views: 3399

PostForum: Support   Posted: Sun Jun 03, 2018 1:05 pm   Subject: Gixen says I won but actually didn't
That's very interesting.

The [url=https://www.ebay.com/bfl/viewbids/263717958017]bidding history shows that the winning price was EUR 14.37 and that the winning bid was made at 11:34:02AM PDT, 5 ...
  Topic: Says outbid but won & unpaid items when I have no strik
juangrande

Replies: 5
Views: 4756

PostForum: Support   Posted: Sat Jun 02, 2018 9:15 am   Subject: Says outbid but won & unpaid items when I have no strik
Since you say that you lost out on the auction for item 142799933212 and Gixen reported that you were "outbid" when you should have won, it sounds like eBay blocked your bid. Is your bid re ...
  Topic: Desktop manager- offset increments
juangrande

Replies: 3
Views: 4049

PostForum: Support   Posted: Sat Jun 02, 2018 6:22 am   Subject: Desktop manager- offset increments
I don't use the desktop app, so Mario or Mark will have to come along to give you the trusted answer on this.

I would recommend setting your favorite offsets on your Settings page (on the website). ...
  Topic: Paid for Membership but No Cigar :(
juangrande

Replies: 1
Views: 1758

PostForum: Support   Posted: Fri Jun 01, 2018 9:07 pm   Subject: Paid for Membership but No Cigar :(
Yes, it's likely that creating a new username and password is part of this.

If you can still log in to Gixen with your old (eBay) username and your Gixen mirror subscription status on that account ...
  Topic: I received a message to contact the administrator.
juangrande

Replies: 4
Views: 2885

PostForum: Support   Posted: Thu May 31, 2018 4:58 pm   Subject: I received a message to contact the administrator.
Send a message to Mario at his Gixen support address by following the instructions on the [url=https://www.gixen.com/contact.php]Contact page. Be sure to include your Gixen username so he can look up ...
  Topic: Winning bid was same as my bid but I didn’t win. Why?
juangrande

Replies: 2
Views: 2161

PostForum: Support   Posted: Tue May 29, 2018 9:04 pm   Subject: Winning bid was same as my bid but I didn’t win. Why?
That's because the winning bidder placed their bid at 7:39:31PM, while your bid was placed at 8:00:36PM (4 seconds before the auction closed at 8:00:40PM).

According to eBay rules, if two bids of t ...
  Topic: 3 seconds or 6 seconds on Mirror
juangrande

Replies: 5
Views: 4363

PostForum: Impressions   Posted: Fri May 25, 2018 10:14 pm   Subject: 3 seconds or 6 seconds on Mirror
The real advantage of a mirror subscription is that your bid will be sent to eBay from two different servers (one in Chicago and one in Miami). This redundancy means that the chance your bid will not ...
  Topic: bid cancelled in gixen and I lost the item in ebay
juangrande

Replies: 2
Views: 2260

PostForum: Support   Posted: Thu May 24, 2018 8:33 pm   Subject: bid cancelled in gixen and I lost the item in ebay
Please provide us with the eBay item number for the auction so that we can look into this.
  Topic: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
juangrande

Replies: 13
Views: 9630

PostForum: Support   Posted: Thu May 24, 2018 8:31 pm   Subject: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
Please provide us with the eBay item number so we can look at the bid history to see what happened.

I suspect that by the time your bid was placed, the current price was $47.73 (and $48.20 is less ...
  Topic: \"Could not add this item ......\"
juangrande

Replies: 1
Views: 1654

PostForum: Support   Posted: Thu May 24, 2018 8:27 pm   Subject: \"Could not add this item ......\"
This is a Buy It Now listing. Since you can not bid on Buy It Now listings, you can not add it to your list of items for Gixen to place your bid for you.
  Topic: sniping lead time
juangrande

Replies: 2
Views: 1945

PostForum: Support   Posted: Wed May 23, 2018 4:16 pm   Subject: sniping lead time
If you are a mirror subscriber, you can set the offset (lead time) in your settings. Just click the [Settings] button near the top right of your Gixen homepage.
  Topic: New Tab
juangrande

Replies: 1
Views: 1722

PostForum: Suggestions and Ideas   Posted: Tue May 22, 2018 4:55 am   Subject: New Tab
There already is a Firefox add-on with this functionality.

See the [url=http://www.gixen.com/forum/viewtopic.php?t=8659]announcement thread.
  Topic: how do I end the endless e-mails?
juangrande

Replies: 2
Views: 1945

PostForum: Support   Posted: Mon May 21, 2018 5:06 pm   Subject: how do I end the endless e-mails?
While logged in to Gixen, click the On.

Change your notification setting to Off, and that should stop the emails.
  Topic: Clicking edit does not give edit fields
juangrande

Replies: 12
Views: 5633

PostForum: Support   Posted: Fri May 18, 2018 6:15 pm   Subject: Clicking edit does not give edit fields
Hmmm... If that's the case, please contact Mario directly following the instructions in my previous post.

Apparently others have had similar difficulties.
  Topic: Snipe not placed - item does not ship to you - yes it does!
juangrande

Replies: 5
Views: 3106

PostForum: Support   Posted: Fri May 18, 2018 6:12 pm   Subject: Snipe not placed - item does not ship to you - yes it does!
As Mark said: "When you view the item on Ebay there is no discernible difference between those with this restriction and those that just don't bother to specify a shipping cost but are willing to ...
  Topic: Clicking edit does not give edit fields
juangrande

Replies: 12
Views: 5633

PostForum: Support   Posted: Fri May 18, 2018 6:10 am   Subject: Clicking edit does not give edit fields
Right. As Mark said, when you click [Edit], the snipe entry turns red and a form is provided (at the bottom of the page by default) where you can enter your new bid amount.
  Topic: Snipe not placed - item does not ship to you - yes it does!
juangrande

Replies: 5
Views: 3106

PostForum: Support   Posted: Wed May 16, 2018 8:23 pm   Subject: Snipe not placed - item does not ship to you - yes it does!
This sort of error is not Gixen's fault. Your bid was rejected by eBay for the reason you gave, and since this happened just before the auction closed, there was no way to recover. This is something ...
  Topic: Where to activate chunks following purchase?
juangrande

Replies: 5
Views: 3548

PostForum: Support   Posted: Mon May 14, 2018 6:00 pm   Subject: Where to activate chunks following purchase?
Yes. You should expect to see the timer until you activate one of the chunks. You should not see the timer during the 15-day period a chunk is active.

If you are seeing the timer while a chunk is ...
  Topic: Where to activate chunks following purchase?
juangrande

Replies: 5
Views: 3548

PostForum: Support   Posted: Sun May 13, 2018 6:56 pm   Subject: Where to activate chunks following purchase?
Have you looked in the Gixen Mirror Subscription Status section of your Gixen Settings page?

If there isn't a link to your chunks in your settings page, please contact Mario directly at his Gixen s ...
  Topic: Making people wait 60 seconds before accessing account
juangrande

Replies: 201
Views: 127441

PostForum: Suggestions and Ideas   Posted: Sun May 13, 2018 3:15 pm   Subject: Making people wait 60 seconds before accessing account
Please contact Mario directly at his Gixen support address, using the directions on the [url=https://www.gixen.com/contact.php]Contact page. Be sure to provide him with your Gixen username so he can ...
  Topic: aWhy is my Ebay user name still coming up when I changed it
juangrande

Replies: 2
Views: 2873

PostForum: Support   Posted: Sun May 13, 2018 3:12 pm   Subject: aWhy is my Ebay user name still coming up when I changed it
Do you mean that when you call up the log in page for Gixen (or eBay) that the page comes up with your old eBay username already filled in?

If so, it is your web browser doing that. If you use Fir ...
  Topic: Bid connected with shipping options ?
juangrande

Replies: 4
Views: 2625

PostForum: Support   Posted: Sun May 13, 2018 2:37 pm   Subject: Bid connected with shipping options ?
No. It is eBay that is blocking your bids in this case because the seller set up the auction not to allow such bids. There is nothing that could be set up on Gixen's side to get around this. All Gi ...
  Topic: Clicking edit does not give edit fields
juangrande

Replies: 12
Views: 5633

PostForum: Support   Posted: Sun May 13, 2018 2:30 pm   Subject: Clicking edit does not give edit fields
If this behavior persists, please email Mario directly at his Gixen support address by following the directions on the [url=https://www.gixen.com/contact.php]Contact page. Be sure to provide him with ...
  Topic: different offset advice
juangrande

Replies: 2
Views: 3380

PostForum: Support   Posted: Thu May 10, 2018 7:16 am   Subject: different offset advice
Mark's advice (or lack thereof Very Happy ) is spot on.

As an example, I set my offsets as 4 sec (Main) and 3 sec (Mirror). Even then, I sometimes have my bid recorded twice in the bid history. [url=ht ...
  Topic: no bid - winning bid below my bid?
juangrande

Replies: 2
Views: 3181

PostForum: Support   Posted: Mon May 07, 2018 9:38 pm   Subject: no bid - winning bid below my bid?
It would also be helpful to know what the amount of your bid was.

Remember that you must bid at least one [url=https://www.ebay.com.au/gds/Take-Advantage-of-Bid-Increments-/10000000002792188/g.html ...
  Topic: Security Token Expired
juangrande

Replies: 1
Views: 1650

PostForum: Support   Posted: Sun May 06, 2018 12:31 pm   Subject: Security Token Expired
Have a look at the instructions given on [url=http://www.gixen.com/forum/viewtopic.php?t=8720]this previous thread.
  Topic: Why longer?
juangrande

Replies: 2
Views: 3018

PostForum: Support   Posted: Sun May 06, 2018 12:29 pm   Subject: Why longer?
That's right. Shorter is not always better. If you are competing against other snipers, a longer offset is better for the reason Mario gave. However, if you are competing against a [url=https://pag ...
  Topic: Mirror service
juangrande

Replies: 2
Views: 2251

PostForum: Support   Posted: Sat May 05, 2018 11:48 am   Subject: Mirror service
1. Log in to your Gixen account.
2. Click the button at the top right of your Gixen account page.
3. Follow the link to (Re)Authorize Gixen on your eBay account.
4. You will be taken to an eBay lo ...
  Topic: Mirror service
juangrande

Replies: 2
Views: 2251

PostForum: Support   Posted: Sat May 05, 2018 11:40 am   Subject: Mirror service
This post has been moved here from the Suggestions and Ideas forum.
  Topic: eBay uk will not accept Mirror snipe
juangrande

Replies: 2
Views: 1926

PostForum: Support   Posted: Fri May 04, 2018 1:32 pm   Subject: eBay uk will not accept Mirror snipe
The reason Gixen could not add that item is that the listing is a Buy It Now listing, not an auction listing. Since you cannot bid on Buy It Now items, Gixen cannot add them.

If you wish to purcha ...
  Topic: Clicking Edit Goes to 60 Second Counter
juangrande

Replies: 1
Views: 1613

PostForum: Support   Posted: Thu May 03, 2018 8:15 pm   Subject: Clicking Edit Goes to 60 Second Counter
Please email Mario directly at the Gixen support address, following the directions on the [url=https://www.gixen.com/contact.php]Contact page. Be sure to provide him with your Gixen username so he ca ...
  Topic: Gixen did not bid \"No linked PayPal account\" ?
juangrande

Replies: 4
Views: 4277

PostForum: Support   Posted: Thu May 03, 2018 8:12 pm   Subject: Gixen did not bid \"No linked PayPal account\" ?
Just to be sure, please log in to your eBay account and open up your Account Settings page to check that, in fact, you have a PayPal account linked. You might also want to have a look at the [url=htt ...
  Topic: Degregation
juangrande

Replies: 2
Views: 2675

PostForum: Impressions   Posted: Sun Apr 29, 2018 6:40 pm   Subject: Degregation
I'm mystified too, Mario. I've been using Gixen for eleven years, and it just keeps getting better. Moreover, I can corroborate that you don't see any advertisements on your Gixen page when you have ...
  Topic: Thank You and Question Re 2 Step Verification
juangrande

Replies: 1
Views: 2344

PostForum: Impressions   Posted: Sun Apr 29, 2018 6:31 pm   Subject: Thank You and Question Re 2 Step Verification
Enabling two factor authorization on eBay should not affect the operation of Gixen, since Gixen has your authorization on eBay (that you conferred to Gixen while logged in to your eBay account).
  Topic: KASPERSKY INTERNET SECURITY
juangrande

Replies: 3
Views: 1916

PostForum: Support   Posted: Sat Apr 28, 2018 6:37 pm   Subject: KASPERSKY INTERNET SECURITY
Everything should work fine. Just make sure that your authorization for Gixen on your eBay account is current, which you can do by checking your Settings.
  Topic: login
juangrande

Replies: 1
Views: 1516

PostForum: Support   Posted: Sat Apr 21, 2018 12:11 pm   Subject: login
Presumably you have set your Gixen username and password to be distinct from your eBay username and password and it's your Gixen username and password that Gixen isn't recognizing.

I would recommen ...
  Topic: Failure continues ...
juangrande

Replies: 2
Views: 2045

PostForum: Support   Posted: Sat Apr 21, 2018 12:05 pm   Subject: Failure continues ...
This is the message eBay is sending back when Gixen is trying to bid. There is nothing Gixen can do about it.

You will have to contact eBay to straighten out whether or not your PayPal account is ...
  Topic: AUCTION ENDED EARLY WITH BUY IT NOW ? ... No it didn't !
juangrande

Replies: 2
Views: 2096

PostForum: Support   Posted: Mon Apr 16, 2018 3:14 pm   Subject: AUCTION ENDED EARLY WITH BUY IT NOW ? ... No it didn't !
Very interesting.

Mario will have to check the Gixen server logs to see what happened here.
  Topic: Welcome to Gixen Forum
juangrande

Replies: 2
Views: 13575

PostForum: Announcements   Posted: Sun Apr 15, 2018 9:14 pm   Subject: Welcome to Gixen Forum
Mario has configured the forum default to only allow users to log in as a guest. Contact Mario directly to create a forum user account. To contact Mario directly, follow the instructions found on th ...
  Topic: Bid not placed
juangrande

Replies: 4
Views: 2459

PostForum: Support   Posted: Sun Apr 15, 2018 9:08 pm   Subject: Bid not placed
Please see [url=http://www.gixen.com/forum/viewtopic.php?t=8911]this post and [url=http://www.gixen.com/forum/viewtopic.php?t=8915]this post.
  Topic: bid failed
juangrande

Replies: 2
Views: 1995

PostForum: Support   Posted: Sun Apr 15, 2018 9:04 pm   Subject: bid failed
Please see [url=http://www.gixen.com/forum/viewtopic.php?t=8911]this post.

Unfortunately, this occasionally happens. A mirror subscription avoids this for all practical purposes since bids are sen ...
  Topic: A few ideas
juangrande

Replies: 3
Views: 2670

PostForum: Suggestions and Ideas   Posted: Wed Apr 11, 2018 7:13 am   Subject: A few ideas
#5 is auction tampering. The whole point of scheduling your bid on Gixen is to keep it hidden from other bidders until it is placed during the last few seconds of the auction. It may be a "conv ...
  Topic: snipe not placed
juangrande

Replies: 3
Views: 2473

PostForum: Support   Posted: Wed Apr 11, 2018 6:59 am   Subject: snipe not placed
Could you provide us with the eBay item number so we can look it up?

This sounds like there may have been a network glitch on eBay's side, but Mario will have to check the server logs to verify wha ...
  Topic: Question: What does the number after my username mean?
juangrande

Replies: 1
Views: 1657

PostForum: Support   Posted: Wed Apr 11, 2018 6:55 am   Subject: Question: What does the number after my username mean?
It is the current number of scheduled snipes that are waiting to be placed. Once a bid (snipe) is placed, it is no longer included in this count.
  Topic: Should I still be seeing ads with subscription?
juangrande

Replies: 2
Views: 2013

PostForum: Support   Posted: Wed Apr 11, 2018 6:52 am   Subject: Should I still be seeing ads with subscription?
No, you should not be seeing ads, except for a link to eBay. (The link to eBay is part of the deal that allows Gixen to use the eBay API.)

Please email Mario directly at his support address by fol ...
  Topic: I bought the subscription
juangrande

Replies: 1
Views: 1691

PostForum: Support   Posted: Tue Apr 10, 2018 3:31 pm   Subject: I bought the subscription
I will assume that you've previously used the free version of Gixen. Please post again if you haven't.

All you have to do is log in to your Gixen account like you did before. You will no longer e ...
  Topic: Unable to bid
juangrande

Replies: 1
Views: 1530

PostForum: Support   Posted: Tue Apr 10, 2018 9:02 am   Subject: Unable to bid
Follow the instructions found on [url=http://www.gixen.com/forum/viewtopic.php?t=8720]this previous thread.
  Topic: offset time?
juangrande

Replies: 5
Views: 3423

PostForum: Support   Posted: Sat Apr 07, 2018 4:10 pm   Subject: offset time?
Mark is right. I set mine to be different for exactly the reason he mentions: to avoid having my bid listed twice on the bid history (which has happened to me occasionally). Around ten years ago, th ...
  Topic: Gixen Mirror Offset & eBay Autobidder Scenario
juangrande

Replies: 8
Views: 4727

PostForum: Support   Posted: Sat Apr 07, 2018 3:57 pm   Subject: Gixen Mirror Offset & eBay Autobidder Scenario
[url=http://www.gixen.com/forum/viewtopic.php?t=8888]This previous post has a little extra explanation you might find helpful.
  Topic: Suddenly I must enter my username and password each time
juangrande

Replies: 3
Views: 2373

PostForum: Support   Posted: Sat Apr 07, 2018 3:51 pm   Subject: Suddenly I must enter my username and password each time
The "automatic entry" you're referring to is probably the capability of most modern browsers to remember your username and password for all websites that ask for a username and password to l ...
  Topic: \"Auction ended. This auction has ended.\"
juangrande

Replies: 6
Views: 6268

PostForum: Support   Posted: Thu Apr 05, 2018 8:56 am   Subject: \"Auction ended. This auction has ended.\"
Thanks, Mark. That's very interesting. According to [url=https://www.ebay.com/help/selling/listings/selling-buy-now/adding-best-offer-listing?id=4144]this eBay page, it's not possible to add a Best ...
  Topic: using another ebay account
juangrande

Replies: 1
Views: 1607

PostForum: Support   Posted: Wed Apr 04, 2018 1:06 pm   Subject: using another ebay account
1. Yes, you can change the eBay account your Gixen account is linked to. To do this, go to your Settings page and (1) Follow the link to Unlink eBay Account; then, (2) Follow the link to Authorize Gi ...
  Topic: Error: Please login again now. Your security token has expi
juangrande

Replies: 1
Views: 1801

PostForum: Support   Posted: Wed Apr 04, 2018 1:00 pm   Subject: Error: Please login again now. Your security token has expi
Follow the instructions to (re)authorize Gixen on your eBay account given in [url=http://www.gixen.com/forum/viewtopic.php?t=8720]this previous post.
  Topic: \"Auction ended. This auction has ended.\"
juangrande

Replies: 6
Views: 6268

PostForum: Support   Posted: Tue Apr 03, 2018 8:28 am   Subject: \"Auction ended. This auction has ended.\"
So, this was presumably an auction with a Buy It Now and Best Offer. I haven't seen many of those. Do you know if you it's possible to set up an auction with just a Best Offer (and no BIN), Mark?
  Topic: \"Auction ended. This auction has ended.\"
juangrande

Replies: 6
Views: 6268

PostForum: Support   Posted: Mon Apr 02, 2018 4:21 pm   Subject: \"Auction ended. This auction has ended.\"
According to the [url=https://www.ebay.com/bfl/viewbids/132554118009]bid history, the winning bidder made a best offer.

This most likely means that the auction had a Buy It Now (BIN) option, and so ...
  Topic: offset time?
juangrande

Replies: 5
Views: 3423

PostForum: Support   Posted: Sat Mar 31, 2018 8:29 pm   Subject: offset time?
1. Yes, the offset is the number of seconds before the end of the auction that Gixen will place your bid.

2. Not everyone agrees what the "best time" is. That is because what works best ...
  Topic: Gixen did not place + Can not retrieve Ebay watchlist
juangrande

Replies: 8
Views: 4157

PostForum: Support   Posted: Fri Mar 30, 2018 3:55 pm   Subject: Gixen did not place + Can not retrieve Ebay watchlist
Just to be clear: Are you experiencing this only when using the Android app, or also when logging into Gixen from a browser?
  Topic: Subscription
juangrande

Replies: 1
Views: 1565

PostForum: Support   Posted: Thu Mar 29, 2018 8:17 pm   Subject: Subscription
Please send an email to Mario at his Gixen support address, following the directions found on the [url=https://www.gixen.com/contact.php]Contact page.
  Topic: Two automated bidders
juangrande

Replies: 4
Views: 4175

PostForum: Support   Posted: Thu Mar 29, 2018 8:08 pm   Subject: Two automated bidders
Gixen does not respond to other bids. Gixen simply places your bid during the last few seconds of the auction.

It is a common misconception to view eBay auctions as if they were live auctions. Th ...
  Topic: Gixen did not place bid
juangrande

Replies: 1
Views: 1476

PostForum: Support   Posted: Thu Mar 29, 2018 7:52 pm   Subject: Gixen did not place bid
Some sellers on eBay will only accept payment via PayPal and set their auctions so that only bids from bidders with a linked PayPal account will be accepted. Since you are using a sniping service, th ...
  Topic: What did I do wrong?
juangrande

Replies: 6
Views: 3010

PostForum: Support   Posted: Wed Mar 28, 2018 6:21 pm   Subject: What did I do wrong?
Could you tell us what status Gixen lists on your snipe page for this auction?

Remember that there are several reasons that eBay may reject your bid that Gixen has no control over.

For example, ...
  Topic: Not receiving emails on bids
juangrande

Replies: 1
Views: 1363

PostForum: Support   Posted: Wed Mar 28, 2018 6:14 pm   Subject: Not receiving emails on bids
Have you checked your settings page to make sure that you have Notifications set to On?

Please also note the following disclaimer:

Important note: Notifications are not instant. It can take hour ...
  Topic: Gixen did not place + Can not retrieve Ebay watchlist
juangrande

Replies: 8
Views: 4157

PostForum: Support   Posted: Wed Mar 28, 2018 6:10 pm   Subject: Gixen did not place + Can not retrieve Ebay watchlist
This is probably because the authorization for Gixen on your eBay account has expired. Here are the instructions for (re)authorizing Gixen on your eBay account.

1. Log in to your Gixen account.
2 ...
  Topic: Token Expired
juangrande

Replies: 1
Views: 1571

PostForum: Support   Posted: Tue Mar 27, 2018 9:07 pm   Subject: Token Expired
Follow the instructions in [url=http://www.gixen.com/forum/viewtopic.php?t=8720]this post to (Re)Authorize Gixen on your eBay account.
  Topic: How does this service work against ebay's auto bid system.
juangrande

Replies: 2
Views: 1693

PostForum: Support   Posted: Tue Mar 20, 2018 3:20 pm   Subject: How does this service work against ebay's auto bid system.
I recommend that you have a look at the [url=https://www.gixen.com/faq.php]FAQ. It should answer most of your questions.

The bottom line is this: It is the *highest* bid that wins. Always. So, ...
  Topic: Could not add this item (142716682803)(1, -1).
juangrande

Replies: 1
Views: 1604

PostForum: Support   Posted: Sun Mar 18, 2018 11:39 pm   Subject: Could not add this item (142716682803)(1, -1).
That's because this is a Buy It Now item. Since you cannot bid on Buy It Now items, Gixen does not allow them to be added.
  Topic: Setting limit above above buy it now price
juangrande

Replies: 1
Views: 1558

PostForum: Support   Posted: Sun Mar 18, 2018 11:37 pm   Subject: Setting limit above above buy it now price
If an item has an active BIN, eBay will not accept a bid at or above the BIN price. So, if you don't want to pay the BIN price, enter a bid less than the BIN price.
  Topic: Suggestion for new feature: Keep track of Buy-it-Now's
juangrande

Replies: 5
Views: 3616

PostForum: Suggestions and Ideas   Posted: Tue Mar 13, 2018 8:33 pm   Subject: Suggestion for new feature: Keep track of Buy-it-Now's
Fair enough. However, if the item is an auction with a BIN option, you already have the capability of adding that item to your list on Gixen (because you are able to bid on it). The only issue in th ...
  Topic: Suggestion for new feature: Keep track of Buy-it-Now's
juangrande

Replies: 5
Views: 3616

PostForum: Suggestions and Ideas   Posted: Mon Mar 12, 2018 8:45 pm   Subject: Suggestion for new feature: Keep track of Buy-it-Now's
Right. Your Gixen list is short because it is focused on items that you could bid on. Since Gixen's sole purpose is to enter bids automatically seconds before the corresponding auctions end, adding ...
  Topic: Gixen Bid Was Higher Than Winning Bid?
juangrande

Replies: 2
Views: 1769

PostForum: Support   Posted: Thu Mar 01, 2018 10:10 pm   Subject: Gixen Bid Was Higher Than Winning Bid?
What status is Gixen reporting for this item?
  Topic: Gixen failed to bid
juangrande

Replies: 2
Views: 1832

PostForum: Support   Posted: Sun Feb 25, 2018 1:23 pm   Subject: Gixen failed to bid
There was apparently a network problem. See other posts related to this, for example: http://www.gixen.com/forum/viewtopic.php?t=8833
  Topic: Gixen did not bid for my item
juangrande

Replies: 2
Views: 2548

PostForum: Support   Posted: Mon Feb 12, 2018 9:35 pm   Subject: Gixen did not bid for my item
Could you provide us with more information?

1. What status is Gixen reporting for the item?
2. What was the amount of your bid?

Since the winning price was 620 GBP, the [url=https://pages.ebay. ...
  Topic: Gixen Desktop Manager download does not exist on your site.
juangrande

Replies: 1
Views: 1679

PostForum: Support   Posted: Mon Feb 12, 2018 9:27 pm   Subject: Gixen Desktop Manager download does not exist on your site.
See [url=http://www.gixen.com/forum/viewtopic.php?t=8703]this thread.
  Topic: LOST bid due to seller not speciying shipping ID - 19244702
juangrande

Replies: 1
Views: 2214

PostForum: Support   Posted: Mon Feb 12, 2018 9:24 pm   Subject: LOST bid due to seller not speciying shipping ID - 19244702
The shipping section of the Ships To: United States.

Presumably, your address is in some other country than the United States, in which case you'd have to contact the seller before the auction ends ...
  Topic: Making people wait 60 seconds before accessing account
juangrande

Replies: 201
Views: 127441

PostForum: Suggestions and Ideas   Posted: Fri Feb 09, 2018 11:06 pm   Subject: Making people wait 60 seconds before accessing account
I don't think the 60-second delay has anything to do with your security token expiring. Have a look at [url=http://www.gixen.com/forum/viewtopic.php?t=8720]this thread.
  Topic: Does Gixen place just one bid or potentially several?
juangrande

Replies: 4
Views: 3303

PostForum: Support   Posted: Fri Feb 02, 2018 6:12 pm   Subject: Does Gixen place just one bid or potentially several?
Gixen submits your maximum bid once at the time specified by the offset you specify in your settings (as a mirror subscriber).

That's all. EBay's proxy bidding system takes over from there.

Mor ...
  Topic: Paypal additional fees for calulating exchange rate?
juangrande

Replies: 4
Views: 4378

PostForum: Support   Posted: Sun Jan 21, 2018 7:27 am   Subject: Paypal additional fees for calulating exchange rate?
You can read about PayPal's cross border fees [url=https://www.paypal.com/us/selfhelp/article/what-are-the-cross-border-fees-when-selling-international-faq2927?app=searchAutoComplete]here.

Whether ...
  Topic: BID INCREMENT
juangrande

Replies: 2
Views: 2171

PostForum: Support   Posted: Wed Jan 17, 2018 8:30 pm   Subject: BID INCREMENT
This happens occasionally and is normal. It can even happen that two bids are the same, in which case the earlier bid wins, as discussed in
r***5(1665) $20.00 16 Jan 2018 at 1:15 ...
  Topic: Information and How To's for Groups
juangrande

Replies: 2
Views: 2032

PostForum: Support   Posted: Tue Jan 16, 2018 8:50 pm   Subject: Information and How To's for Groups
How groups work is briefly explained on your Gixen Multi-win groups allow you to win more than one item per group (for example 2 out of 5). Enable this feature only if you fully understand this. Do no ...
  Topic: Lost snipe due to HTTP Timeout
juangrande

Replies: 11
Views: 5452

PostForum: Support   Posted: Mon Jan 15, 2018 11:59 am   Subject: Lost snipe due to HTTP Timeout
To put what Mario explained in mathematical terms, with a mirror subscription sending your snipes from two independent and geographically distant servers, the chance of failure would be about 1 in (50 ...
  Topic: Warning after Sign up
juangrande

Replies: 2
Views: 1902

PostForum: Support   Posted: Mon Jan 15, 2018 11:53 am   Subject: Warning after Sign up
This sort of error when trying to log in to Gixen usually indicates a temporary problem with the Gixen login server, and should not affect scheduled snipes. If you search the Support forum for " ...
  Topic: Lost snipe due to HTTP Timeout
juangrande

Replies: 11
Views: 5452

PostForum: Support   Posted: Mon Jan 15, 2018 6:59 am   Subject: Lost snipe due to HTTP Timeout
There are various reasons this error could occur. Often, it is a problem that occurred on eBay's end. As Rickajho pointed out, a mirror subscription acts as insurance against missing a snipe because ...
  Topic: Incorrect highest bid
juangrande

Replies: 4
Views: 2796

PostForum: Support   Posted: Fri Jan 12, 2018 8:01 pm   Subject: Incorrect highest bid
Think of it this way: The whole point of using Gixen is to place your bid so near the end of the auction that other bidders are unable to respond to it. Once one understands this, it makes no sense ...
  Topic: not getting mirror option although paid also getting ads
juangrande

Replies: 4
Views: 2787

PostForum: Support   Posted: Sun Jan 07, 2018 12:22 pm   Subject: not getting mirror option although paid also getting ads
If I understand the problem correctly, you created a new Gixen account and are not recognized as a mirror subscriber when using that account. Did you create the new account with the same username as ...
  Topic: Grouped bids
juangrande

Replies: 6
Views: 3340

PostForum: Support   Posted: Sat Jan 06, 2018 12:11 pm   Subject: Grouped bids
If the current status of "Multi-win group bidding" is "enabled" and the number of "items to win before canceling remaining" is set to 1, then the second bid should indeed ...
  Topic: \"Mirror\" vs \"offset\"
juangrande

Replies: 2
Views: 3040

PostForum: Support   Posted: Fri Jan 05, 2018 9:59 pm   Subject: \"Mirror\" vs \"offset\"
The "offset" is the amount of time before the auction ends that the server sends your bid and is only configurable for mirror subscribers.

"Mirror" means that there is a server ...
  Topic: Input Transfer Terminated
juangrande

Replies: 4
Views: 2666

PostForum: Support   Posted: Thu Jan 04, 2018 5:53 am   Subject: Input Transfer Terminated
Hmmm... I've never seen that error before. I'm glad to hear your snipe went through anyway.

This is a technical question only Mario would be able to answer. To ask him directly, send an email to ...
  Topic: Gixen API
juangrande

Replies: 3
Views: 3598

PostForum: Support   Posted: Sun Dec 31, 2017 9:22 am   Subject: Gixen API
Please follow the instructions Mark gave above. My suspicion is that since Gixen now uses the eBay API, a Gixen API will no longer be made publicly available. However, only Mario can answer that que ...
  Topic: double bidding
juangrande

Replies: 3
Views: 2715

PostForum: Support   Posted: Sun Dec 31, 2017 9:19 am   Subject: double bidding
You might also check your Settings page to verify that you have authorized Gixen authorized on your eBay account.
  Topic: Lost most of my bids
juangrande

Replies: 7
Views: 4125

PostForum: Support   Posted: Sun Dec 31, 2017 9:09 am   Subject: Lost most of my bids
It certainly appears that majority of users appreciate very much what you do, Mario. I was pleasantly astounded to see how many posted to the "60 seconds" thread just to say how much they a ...
  Topic: How many snipes can Gixen do at the same time?
juangrande

Replies: 5
Views: 3272

PostForum: Support   Posted: Tue Dec 19, 2017 7:50 pm   Subject: How many snipes can Gixen do at the same time?
That will not pose Gixen any problems; in fact, it is not even enough to make Gixen blink.

From the Gixen main page, here are the reported statistics as I write this:

Users with pending snipes: ...
  Topic: Shipping cost not updated from buyer's country
juangrande

Replies: 2
Views: 2066

PostForum: Support   Posted: Sun Dec 17, 2017 12:52 pm   Subject: Shipping cost not updated from buyer's country
Checking the shipping price is something that is best done directly on eBay before you decide to bid on an item. Gixen's task is to place your bid for you.
  Topic: bidding on an item with BIN priice i am ignoring
juangrande

Replies: 2
Views: 3008

PostForum: Support   Posted: Sat Dec 16, 2017 8:23 pm   Subject: bidding on an item with BIN priice i am ignoring
Knowledge is power. I would recommend reviewing [url=https://pages.ebay.com/help/buy/how-buy-bin.html]eBay's BIN rules.

Since this listing was in the Clothing category, the BIN would be active unt ...
  Topic: Making people wait 60 seconds before accessing account
juangrande

Replies: 201
Views: 127441

PostForum: Suggestions and Ideas   Posted: Sat Dec 09, 2017 4:48 pm   Subject: Making people wait 60 seconds before accessing account
Thank you for your considerate comment. It is Mario's intent to keep the free version of Gixen available to serve people in your situation. Putting in the delay as an annoyance is a way to remind us ...
  Topic: can't login
juangrande

Replies: 10
Views: 4397

PostForum: Support   Posted: Mon Dec 04, 2017 7:22 pm   Subject: can't login
I'm able to log in to my account as I write this, so I'm unable to recreate the problem with my account.

However, I've notified Mario and asked him to take a look.
  Topic: EBAY verification check
juangrande

Replies: 6
Views: 5723

PostForum: Support   Posted: Mon Dec 04, 2017 7:14 pm   Subject: EBAY verification check
According to the [url=https://www.ebay.com/bfl/viewbids/352219670756?item=352219670756&rt=nc&_trksid=p2047675.l2565]bid history for [url=https://www.ebay.com/itm/1970-Omega-Speedmaster-Pre-Moo ...
  Topic: bidding manually on Ebay + using GIXEN
juangrande

Replies: 5
Views: 3885

PostForum: Support   Posted: Sun Dec 03, 2017 3:17 pm   Subject: bidding manually on Ebay + using GIXEN
Mark's advice is spot on. If you purchase a Gixen mirror subscription so that Gixen places your bid twice from two different servers that are located far away from each other (Chicago and Miami), the ...
  Topic: Not Sure I Understand Mirror Site
juangrande

Replies: 3
Views: 2555

PostForum: Support   Posted: Fri Dec 01, 2017 9:45 pm   Subject: Not Sure I Understand Mirror Site
You've actually explained it perfectly. With your settings, the mirror site will send your bid at 6 seconds and the main site will send your bid at 8 seconds. Thus, if one of the bids fails to make ...
  Topic: Gixen Mirror
juangrande

Replies: 4
Views: 3472

PostForum: Support   Posted: Mon Nov 27, 2017 7:22 pm   Subject: Gixen Mirror
Please follow the instructions Mark gave over at [url=http://www.gixen.com/forum/viewtopic.php?t=8723]this thread.
  Topic: How should I resume normal usage Gixen bid?
juangrande

Replies: 4
Views: 2920

PostForum: Support   Posted: Sun Nov 26, 2017 8:44 pm   Subject: How should I resume normal usage Gixen bid?
Thanks for letting us know!
  Topic: How should I resume normal usage Gixen bid?
juangrande

Replies: 4
Views: 2920

PostForum: Support   Posted: Sat Nov 25, 2017 9:16 pm   Subject: How should I resume normal usage Gixen bid?
1. Log in to your Gixen account.
2. Click the button at the top right of your Gixen account page.
3. Follow the link to (Re)Authorize Gixen on your eBay account.
4. You will be taken to an eBay lo ...
  Topic: Lastpass error
juangrande

Replies: 8
Views: 5727

PostForum: Support   Posted: Wed Nov 22, 2017 4:50 pm   Subject: Lastpass error
Right. If you are able to log in to Gixen directly by typing in your password, then Gixen is working correctly and the problem is with Lastpass, not Gixen.
  Topic: gixen not even giving the current price
juangrande

Replies: 3
Views: 2481

PostForum: Support   Posted: Mon Nov 20, 2017 7:16 pm   Subject: gixen not even giving the current price
Gixen only refreshes the current price periodically. Gixen is not designed to maintain the current price of auctions. You should add the item to your eBay watch list if you would like to have curren ...
  Topic: Item 302525611150
juangrande

Replies: 4
Views: 2942

PostForum: Support   Posted: Mon Nov 20, 2017 7:08 pm   Subject: Item 302525611150
There are several things that could cause Gixen to report an HTTP TIMEOUT (77) error. It could be that eBay is blocking your bid for some reason.

Please email the item ID and your Gixen username t ...
  Topic: 192357552890
juangrande

Replies: 2
Views: 3412

PostForum: Support   Posted: Mon Nov 20, 2017 7:03 pm   Subject: 192357552890
1. Log in to your Gixen account.
2. Click the button at the top right of your Gixen account page.
3. Follow the link to (Re)Authorize Gixen on your eBay account.
4. You will be taken to an eBay lo ...
  Topic: 2 gixen accounts working on one ebay account??
juangrande

Replies: 1
Views: 1789

PostForum: Support   Posted: Sun Nov 19, 2017 10:26 pm   Subject: 2 gixen accounts working on one ebay account??
Do you remember the username and password you created with your account? It sounds like you might have logged in to Gixen with different credentials the second time and were treated as a new user.
...
  Topic: Mobile site extremely slow cont'd
juangrande

Replies: 2
Views: 2067

PostForum: Support   Posted: Sun Nov 19, 2017 10:20 pm   Subject: Mobile site extremely slow cont'd
Who invented autocorrect anyway? Rolling Eyes
  Topic: Mobile site extremely slow
juangrande

Replies: 2
Views: 2346

PostForum: Support   Posted: Sun Nov 19, 2017 10:19 pm   Subject: Mobile site extremely slow
Laughing
  Topic: Gixen not executing snipes
juangrande

Replies: 5
Views: 4005

PostForum: Support   Posted: Fri Nov 17, 2017 8:19 pm   Subject: Gixen not executing snipes
Please do as Mario suggested above and email him the item id(s) with a link to this thread. Email him at the Gixen support address, as indicated on the [url=https://www.gixen.com/contact.php]Contact ...
  Topic: Gixen says I was outbid but my bid was higher
juangrande

Replies: 2
Views: 2729

PostForum: Support   Posted: Fri Nov 17, 2017 8:15 pm   Subject: Gixen says I was outbid but my bid was higher
That's because the bid increment at GBP 59 is GBP 1.00.

See the [url=https://pages.ebay.co.uk/help/buy/bid-increments.html]eBay UK bid increment page.
  Topic: Gixen say's I was outbid, but I won the auction.
juangrande

Replies: 2
Views: 3210

PostForum: Support   Posted: Mon Nov 13, 2017 7:53 pm   Subject: Gixen say's I was outbid, but I won the auction.
There is no evidence of a bid retraction in the [url=https://www.ebay.com/bfl/viewbids/232554821851?item=232554821851&rt=nc&_trksid=p2047675.l2565]bidding history.

Please email Mario direct ...
  Topic: HTTP TIMEOUT (77)
juangrande

Replies: 14
Views: 13522

PostForum: Support   Posted: Mon Nov 13, 2017 7:49 pm   Subject: HTTP TIMEOUT (77)
Please email Mario at the Gixen support address as given on the [url=https://www.gixen.com/contact.php]Contact page.

There are other reasons than a server problem that could cause this, and Mario c ...
  Topic: gixen allows I lost but I won
juangrande

Replies: 2
Views: 2626

PostForum: Support   Posted: Sun Nov 12, 2017 8:49 pm   Subject: gixen allows I lost but I won
What was the message that Gixen gave?

Are you a mirror subscriber? If so, did you check both the Gixen Main and Gixen Mirror pages?
  Topic: Auction ended early--Gixen still shows it as scheduled.
juangrande

Replies: 4
Views: 2639

PostForum: Support   Posted: Fri Nov 10, 2017 4:29 pm   Subject: Auction ended early--Gixen still shows it as scheduled.
It's tough getting old, Mark. It seems like just yesterday I could search for completed items with just the item ID. Embarassed
  Topic: Auction ended early--Gixen still shows it as scheduled.
juangrande

Replies: 4
Views: 2639

PostForum: Support   Posted: Fri Nov 10, 2017 8:59 am   Subject: Auction ended early--Gixen still shows it as scheduled.
Hmmm... That auction ID won't come up when I search for it in completed listings. Could you check that the auction ID is correct?

In any case, we'll have to wait for Mario to have a look at how G ...
  Topic: i'm not receiving any email notifications
juangrande

Replies: 11
Views: 6288

PostForum: Support   Posted: Fri Nov 10, 2017 8:48 am   Subject: i'm not receiving any email notifications
Have you verified that messages sent by Gixen are not being filtered as spam by your mail client or ISP?
  Topic: Can't Add This Item
juangrande

Replies: 2
Views: 2216

PostForum: Support   Posted: Thu Nov 09, 2017 11:04 pm   Subject: Can't Add This Item
Right. BIN items can not be added because they can't be bid on.
  Topic: can't access ebay
juangrande

Replies: 1
Views: 1699

PostForum: Support   Posted: Tue Nov 07, 2017 6:42 pm   Subject: can't access ebay
You'll have to contact eBay regarding this.
  Topic: HTTP 77 - Missed multiple bids
juangrande

Replies: 13
Views: 7224

PostForum: Support   Posted: Tue Nov 07, 2017 7:38 am   Subject: HTTP 77 - Missed multiple bids
The best thing to do would be to email this information to Mario directly at his support address as outlined on the [url=https://www.gixen.com/contact.php]Support page. Then, he'll be able to check t ...
  Topic: Gixen does not work
juangrande

Replies: 1
Views: 1756

PostForum: Support   Posted: Fri Nov 03, 2017 7:29 pm   Subject: Gixen does not work
Did you set up your Gixen account to have a different username than your eBay account?
  Topic: Bidding against self
juangrande

Replies: 1
Views: 2232

PostForum: Support   Posted: Thu Oct 26, 2017 9:06 pm   Subject: Bidding against self
No, you would not be bidding against yourself. If no one else bids, the price you pay will remain unchanged.
  Topic: Can not access to the site only using home router, comcast
juangrande

Replies: 7
Views: 4778

PostForum: Support   Posted: Tue Oct 24, 2017 6:41 pm   Subject: Can not access to the site only using home router, comcast
Hmmm... That's an odd one.

What does it look like when you attempt to access Gixen? Do you get any sort of error message?

Did you change any settings on your Comcast router?
  Topic: How to choose a password
juangrande

Replies: 2
Views: 2642

PostForum: Support   Posted: Sun Oct 22, 2017 7:47 pm   Subject: How to choose a password
Are you using the link to recover your password? If so, did you get the email with the link to follow to reset your password?

Or, are you setting up a Gixen account for the first time?
  Topic: forgot password, link just keeps repeating
juangrande

Replies: 3
Views: 2990

PostForum: Support   Posted: Thu Oct 19, 2017 2:32 pm   Subject: forgot password, link just keeps repeating
Please email Mario direct at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above.

In the email please include your Gixen ID.
  Topic: Current bid does not change
juangrande

Replies: 7
Views: 5757

PostForum: Support   Posted: Sun Oct 15, 2017 3:09 pm   Subject: Current bid does not change
Yes, we all have. I put auctions I'm going to snipe on my eBay watchlist, which allows me to satisfy my curiosity with up-to-the-second information any time I wish.

Ramona's point is that your bid ...
  Topic: I'm Losing Bids Because I Had to Change My eBay Password
juangrande

Replies: 12
Views: 7723

PostForum: Support   Posted: Thu Oct 12, 2017 9:55 pm   Subject: I'm Losing Bids Because I Had to Change My eBay Password
Yes. That is almost surely it.

See the discussion over at this thread:

https://www.gixen.com/forum/viewtopic.php?t=8642
  Topic: Item lost for unknown reason
juangrande

Replies: 12
Views: 10570

PostForum: Support   Posted: Thu Oct 12, 2017 5:51 pm   Subject: Item lost for unknown reason
It's frustrating when eBay personnel don't even know the difference between bid shielding and shill bidding. Perhaps it would have helped Jomar to be given a link to this thread.
  Topic: Item lost for unknown reason
juangrande

Replies: 12
Views: 10570

PostForum: Support   Posted: Tue Oct 10, 2017 7:22 pm   Subject: Item lost for unknown reason
Thanks, Mark, for your explanation of why having a smaller offset would not have helped.

For the record, here is the link to eBay's bid retraction rules:
http://pages.ebay.com/ebaymotors/help/buye ...
  Topic: I'm Losing Bids Because I Had to Change My eBay Password
juangrande

Replies: 12
Views: 7723

PostForum: Support   Posted: Tue Oct 10, 2017 7:16 pm   Subject: I'm Losing Bids Because I Had to Change My eBay Password
You need to re-authorize Gixen on your eBay account.

To do this, log in to Gixen and click the [Settings] button near the top right of your Gixen homepage.

Click the <Re-authorize Gixen on yo ...
  Topic: did not win bid?
juangrande

Replies: 2
Views: 2738

PostForum: Support   Posted: Tue Oct 10, 2017 7:11 pm   Subject: did not win bid?
Here is the bidding history.

n***a(0) $60.00 10 Oct 2017 at 7:21:52AM PDT
t***a(144) $60.00 10 Oct 2017 at 11:28:38AM PDT
d***r(20) $50.00 10 Oct ...
  Topic: Item lost for unknown reason
juangrande

Replies: 12
Views: 10570

PostForum: Support   Posted: Mon Oct 09, 2017 8:24 pm   Subject: Item lost for unknown reason
Very interesting! I learned something, Mark.

Apparently the high bidder, i***y(1260), bid more than EUR 91 so that when his alternate bid-shielding ID, a***t(2), bid EUR 166, the EUR 91 bid that a ...
  Topic: Auth token is invalid. Validation of the authentication tok
juangrande

Replies: 3
Views: 3738

PostForum: Support   Posted: Sun Oct 08, 2017 6:29 pm   Subject: Auth token is invalid. Validation of the authentication tok
Brilliant, Mark! I would not have thought that the eBay authorization token would be stored with each snipe record, either.

It makes sense as a design decision, though. Everything needed to place ...
  Topic: gixen mirror connections
juangrande

Replies: 1
Views: 2099

PostForum: Support   Posted: Sat Oct 07, 2017 9:44 pm   Subject: gixen mirror connections
That's odd.

Could you verify the following for us?

On your Gixen page:
1. The status on Gixen Main for the item you bid for is "WON", and
2. The status on Gixen Mirror is "SIGN ...
  Topic: History explanation, please
juangrande

Replies: 10
Views: 7600

PostForum: Support   Posted: Thu Oct 05, 2017 8:47 pm   Subject: History explanation, please
Oh. OK. That means the date and time in the <Time Deleted> column is not accurate.

You appear to have discovered a bug. As Mark suggested, we will have to wait for Mario to look into this.
  Topic: Wont accept sign in. Says I Have To Sign Up? Where?
juangrande

Replies: 1
Views: 2032

PostForum: Support   Posted: Thu Oct 05, 2017 8:42 pm   Subject: Wont accept sign in. Says I Have To Sign Up? Where?
Back in July, Gixen underwent a major update that requires a Gixen account rather than simply using your eBay credentials. So, you must sign up as follows.

1. At the Gixen main page, click the [Si ...
  Topic: History explanation, please
juangrande

Replies: 10
Views: 7600

PostForum: Support   Posted: Wed Oct 04, 2017 11:01 pm   Subject: History explanation, please
My history has some very strange entries, Mark.

For example, there are two entries for each auction I won, and the bid amounts are different. Some pairs even have a bid of 0.00 for one of the hist ...
  Topic: History explanation, please
juangrande

Replies: 10
Views: 7600

PostForum: Support   Posted: Tue Oct 03, 2017 8:01 pm   Subject: History explanation, please
Hmmm... Those entries do appear strange. We'll have to wait for Mario to explain the meaning of "AUCTION END TIME CHANGED."

However, the reason you have four entries is that for each en ...
  Topic: New Error: Could not add this item (item number)(1, -1).
juangrande

Replies: 2
Views: 2986

PostForum: Support   Posted: Mon Oct 02, 2017 7:57 pm   Subject: New Error: Could not add this item (item number)(1, -1).
Could you provide us with more information, starting with the eBay item ID number?
  Topic: no bid - too late
juangrande

Replies: 2
Views: 3100

PostForum: Support   Posted: Sun Oct 01, 2017 6:24 am   Subject: no bid - too late
I'm not sure I completely understand what you're saying, so please feel free to give us more information if I miss something.

1. Your Gixen bid page clearly states the following warning: Important ...
  Topic: Gixen Desktop Manager
juangrande

Replies: 9
Views: 7912

PostForum: Support   Posted: Wed Sep 27, 2017 7:24 pm   Subject: Gixen Desktop Manager
As Mario has written elsewhere:

The decision to grant Gixen use of API will greatly improve the quality and reliability of service, anti-fraud efforts, error handling, make development of fully fun ...
  Topic: Page refresh
juangrande

Replies: 3
Views: 4062

PostForum: Support   Posted: Tue Sep 19, 2017 2:52 pm   Subject: Page refresh
I can't recreate this using Firefox on my MacBook Pro or Linux desktop. On either platform, pressing F5 or using the refresh arrow simply reloads the page for me.

Does this happen with other brows ...
  Topic: How to register for forum and how to edit gixen login data
juangrande

Replies: 2
Views: 4200

PostForum: Support   Posted: Mon Sep 18, 2017 6:18 am   Subject: How to register for forum and how to edit gixen login data
Please tell my physician that I'm active, Mark. She doesn't think I'm active enough.

Laughing
  Topic: GIXEN NOT REFLECTING THE ACTUAL LATEST HIGHEST BID
juangrande

Replies: 19
Views: 12944

PostForum: Support   Posted: Fri Sep 15, 2017 10:15 am   Subject: GIXEN NOT REFLECTING THE ACTUAL LATEST HIGHEST BID
Are there any plans to port to other platforms (such as Mac OS or Linux)?
  Topic: GIXEN NOT REFLECTING THE ACTUAL LATEST HIGHEST BID
juangrande

Replies: 19
Views: 12944

PostForum: Support   Posted: Fri Sep 15, 2017 9:41 am   Subject: GIXEN NOT REFLECTING THE ACTUAL LATEST HIGHEST BID
I should add that, as Mark has already pointed out, when the updated Gixen Desktop Manager becomes available, it will provide real-time auction updates (by querying eBay) for those who find those upda ...
  Topic: GIXEN NOT REFLECTING THE ACTUAL LATEST HIGHEST BID
juangrande

Replies: 19
Views: 12944

PostForum: Support   Posted: Fri Sep 15, 2017 7:51 am   Subject: GIXEN NOT REFLECTING THE ACTUAL LATEST HIGHEST BID
Right. The Gixen servers are not the right venue for implementing auction management.

It seems to me that watching auctions on eBay is a reasonable thing to do. The fact that adding an item to yo ...
  Topic: How to use this app?
juangrande

Replies: 2
Views: 3478

PostForum: Support   Posted: Sat Sep 09, 2017 10:28 pm   Subject: How to use this app?
The big red 'X' indicates the column with the checkbox you check to indicate which item in your Gixen list you wish to edit or delete.

Yes, after checking the box for that item, clicking the 'Edit' ...
  Topic: Mixed currencies
juangrande

Replies: 15
Views: 10901

PostForum: Support   Posted: Wed Sep 06, 2017 8:17 pm   Subject: Mixed currencies
Here's an auction where the currency is EUR and is displayed as blank when entered in Gixen: 232479268430
  Topic: Mixed currencies
juangrande

Replies: 15
Views: 10901

PostForum: Support   Posted: Wed Sep 06, 2017 2:55 pm   Subject: Mixed currencies
Yes, Mark, I knew I'd be in the minority. Smile

I also agree that having the correct currency displayed is a helpful feature.

Mario, I hope the fix is easy. It would seem like all that should b ...
  Topic: Mixed currencies
juangrande

Replies: 15
Views: 10901

PostForum: Support   Posted: Wed Sep 06, 2017 10:41 am   Subject: Mixed currencies
I would be perfectly happy if Gixen didn't list the currency at all, but I suspect I'm in the minority. It seems to me that if one looked at an eBay auction long enough to decide to bid on it, then t ...
  Topic: Mixed currencies
juangrande

Replies: 15
Views: 10901

PostForum: Support   Posted: Wed Sep 06, 2017 6:29 am   Subject: Mixed currencies
Gixen does not set the currency; eBay does that. The currency shown in Gixen's [Current] column is the currency that Gixen reads from the eBay auction.
  Topic: New Integration with Ebay seems to affect bids on Ebay!
juangrande

Replies: 6
Views: 5324

PostForum: Support   Posted: Mon Sep 04, 2017 12:49 am   Subject: New Integration with Ebay seems to affect bids on Ebay!
No. Your Gixen username and password should not match your eBay username and password. You have done the correct thing by ensuring that they don't match.

Just make sure you have authorized Gixen ...
  Topic: Go Back to eBay Accounts Only
juangrande

Replies: 1
Views: 3171

PostForum: Suggestions and Ideas   Posted: Sun Sep 03, 2017 8:24 pm   Subject: Go Back to eBay Accounts Only
Please explain why you think the change is not good. Perhaps there's something we could do to help ease the transition for you.

Gixen will not be going back. Perhaps we could get Mario to repeat ...
  Topic: GIXEN NOT REFLECTING THE ACTUAL LATEST HIGHEST BID
juangrande

Replies: 19
Views: 12944

PostForum: Support   Posted: Sun Sep 03, 2017 3:59 pm   Subject: GIXEN NOT REFLECTING THE ACTUAL LATEST HIGHEST BID
When the updated Gixen Desktop Manager is available, it will have the capability to provide current bid information for eBay auctions. The point is that the Desktop Manager will run on a user's compu ...
  Topic: Help! Can no longer see my bids on Gixen Mirror tab?
juangrande

Replies: 3
Views: 3245

PostForum: Support   Posted: Sat Sep 02, 2017 7:27 pm   Subject: Help! Can no longer see my bids on Gixen Mirror tab?
That's correct. You have solved the mystery. Grouped bids are not mirrored.

See [url=https://www.gixen.com/forum/viewtopic.php?t=8589]this thread for more discussion on this.
  Topic: Bid disappeared from gixen
juangrande

Replies: 10
Views: 5957

PostForum: Support   Posted: Sat Sep 02, 2017 6:08 pm   Subject: Bid disappeared from gixen
Please email Mario directly at the Gixen support email found by clicking the [Contact] tab at the top of any Gixen page. Be sure to include your Gixen ID and the eBay auction number so he can check t ...
  Topic: Subscription Expired Early?
juangrande

Replies: 4
Views: 4382

PostForum: Support   Posted: Fri Sep 01, 2017 10:59 pm   Subject: Subscription Expired Early?
Are you saying that you don't see a Gixen Mirror Subscription Status section in your Settings page? It should be the first section.
  Topic: Importing watch list
juangrande

Replies: 2
Views: 3100

PostForum: Support   Posted: Fri Sep 01, 2017 2:48 pm   Subject: Importing watch list
Right. "Buy It Now" items are not imported by Gixen (since you can't bid on them).
  Topic: sign in error on mirror site
juangrande

Replies: 5
Views: 4616

PostForum: Support   Posted: Fri Sep 01, 2017 11:41 am   Subject: sign in error on mirror site
Carrying out Mark's advice would ensure that your Gixen account is linked to the correct eBay account. It certainly is worth trying.
  Topic: Is there a way someone can know my max bid
juangrande

Replies: 6
Views: 7089

PostForum: Support   Posted: Fri Sep 01, 2017 11:36 am   Subject: Is there a way someone can know my max bid
Thanks, Mark.

So, I can give you a proof of the fundamental theorem of calculus.

However, computing 32 - 19 correctly apparently gives me trouble. Embarassed

It's fun to be back, Mark.
  Topic: Is there a way someone can know my max bid
juangrande

Replies: 6
Views: 7089

PostForum: Support   Posted: Fri Sep 01, 2017 10:32 am   Subject: Is there a way someone can know my max bid
For the record, the bid increment is $10.00 for auctions in the range $500.00 - $999.99, per [url=http://www.ebay.com/gds/Take-Advantage-of-Bid-Increments-/10000000002792188/g.html]this eBay page.

...
  Topic: problem Login in in the new gixen
juangrande

Replies: 16
Views: 12492

PostForum: Support   Posted: Fri Sep 01, 2017 8:08 am   Subject: problem Login in in the new gixen
Another tidbit: If you leave the Gixen notification email setting blank, it will use your eBay email address (provided by eBay when you authorize Gixen on your eBay account).

However, once you ent ...
  Topic: Is there a way someone can know my max bid
juangrande

Replies: 6
Views: 7089

PostForum: Support   Posted: Fri Sep 01, 2017 5:48 am   Subject: Is there a way someone can know my max bid
This is not unusual. Here is the relevant part of the bidding history:

9***e(6) $976.00 31 Aug 2017 at 12:48:32PM PDT
9***e(6) $976.00 31 Aug 2017 at 12:48:3 ...
  Topic: HTTP TIMEOUT (77)
juangrande

Replies: 14
Views: 13522

PostForum: Support   Posted: Thu Aug 31, 2017 6:15 pm   Subject: HTTP TIMEOUT (77)
The default offset is 6 seconds, but 3 seconds should be fine.

I recommend that you email Mario at the Gixen support address found on the Contact page (click the [Contact] tab at the top of any Gix ...
  Topic: Adjusting User Name and Password
juangrande

Replies: 1
Views: 2475

PostForum: Support   Posted: Thu Aug 31, 2017 6:11 pm   Subject: Adjusting User Name and Password
Do you mean that you changed your eBay username and password?

Your Gixen username no longer needs to coincide with your eBay username.

Instead of changing your Gixen username, simply log in to y ...
  Topic: How can I change the ebay username associated with my gixen
juangrande

Replies: 8
Views: 6522

PostForum: Support   Posted: Wed Aug 30, 2017 6:07 am   Subject: How can I change the ebay username associated with my gixen
Yes, the "Transfer your mirror subscription to another ebay username" section in the Settings page is obsolete and should be deleted.

We're working on it.
  Topic: oy geek
juangrande

Replies: 3
Views: 4207

PostForum: Support   Posted: Tue Aug 29, 2017 10:30 am   Subject: oy geek
Please check that Gixen is authorized on your eBay account.

To do this, go to your Gixen settings page by clicking the Re-authorize Gixen on your eBay account link. You will be directed to eBay to ...
  Topic: How can I change the ebay username associated with my gixen
juangrande

Replies: 8
Views: 6522

PostForum: Support   Posted: Mon Aug 28, 2017 9:00 am   Subject: How can I change the ebay username associated with my gixen
If all you want to do is associate your Gixen account with a different eBay account, the following procedure should do what you want:

Go to your Gixen settings page by clicking the Unlink eBay acco ...
  Topic: getting ERROR (203) message
juangrande

Replies: 1
Views: 2648

PostForum: Support   Posted: Sat Aug 26, 2017 8:58 pm   Subject: getting ERROR (203) message
See the post over at http://www.gixen.com/forum/viewtopic.php?t=8560

The Gixen Desktop Manager is out of date. Please enter your snipe bids directly using Gixen's web interface.
  Topic: Bid did not go through
juangrande

Replies: 2
Views: 2898

PostForum: Support   Posted: Fri Aug 25, 2017 10:34 am   Subject: Bid did not go through
It might also be because of a network interface issue on the Main server that Mario posted about [url=https://www.gixen.com/forum/viewtopic.php?t=8575]here.
  Topic: Bidding did not work-lost out-fault msg: HTTP TIMEOUT (77)
juangrande

Replies: 5
Views: 3912

PostForum: Support   Posted: Fri Aug 25, 2017 7:46 am   Subject: Bidding did not work-lost out-fault msg: HTTP TIMEOUT (77)
This error is most likely due to eBay refusing your bid for some reason and the message eBay sent was too long for Gixen's system to record.

See the following threads for more discussion on this:
...
  Topic: bidder not working 152673350308
juangrande

Replies: 1
Views: 2237

PostForum: Support   Posted: Fri Aug 25, 2017 7:41 am   Subject: bidder not working 152673350308
What is the status reported by the Gixen Main server (and the Gixen Mirror server if you are a mirror subscriber)?
  Topic: Bid did not go through
juangrande

Replies: 2
Views: 2898

PostForum: Support   Posted: Fri Aug 25, 2017 7:39 am   Subject: Bid did not go through
Here are a couple of possibilities:

1. You set your offset too low. (This assumes you are a mirror subscriber and have the capability of adjusting the offset.)

2. You edited/added your bid too ...
  Topic: not recognized as subscrber
juangrande

Replies: 2
Views: 3091

PostForum: Support   Posted: Thu Aug 24, 2017 9:54 am   Subject: not recognized as subscrber
As an addendum, if you were able to log in to your other Gixen account (which is probably still linked to your Mirror subscription) then you'd probably be able to get everything to work by at most unl ...
  Topic: not recognized as subscrber
juangrande

Replies: 2
Views: 3091

PostForum: Support   Posted: Thu Aug 24, 2017 9:02 am   Subject: not recognized as subscrber
Please email Mario at the support address (found by clicking the [Contact] tab at the top of the Gixen homepage). Be sure to include your Gixen username and the email you used to register on Gixen.
  Topic: Problems with new gixen
juangrande

Replies: 5
Views: 4729

PostForum: Support   Posted: Thu Aug 24, 2017 7:14 am   Subject: Problems with new gixen
Very good. Thanks for letting us know.

Mario will transfer your Mirror subscription to your new Gixen account when he gets the chance.
  Topic: Problems with new gixen
juangrande

Replies: 5
Views: 4729

PostForum: Support   Posted: Thu Aug 24, 2017 6:29 am   Subject: Problems with new gixen
OK, try this.

Go to your Gixen settings page by clicking the Unlink eBay account link.

Then, re-authorize Gixen on your (correct) eBay account by following the Re-authorize Gixen on your eBay ac ...
  Topic: New Update? Can't Log In?
juangrande

Replies: 1
Views: 2392

PostForum: Support   Posted: Wed Aug 23, 2017 7:56 pm   Subject: New Update? Can't Log In?
What you have described is exactly correct. Simply follow through with the instructions and you will be up and running.

1. Create a new Gixen username and password that are different from your eBa ...
  Topic: Cannot link to eBay.com as registered to .co.uk
juangrande

Replies: 9
Views: 9528

PostForum: Support   Posted: Tue Aug 22, 2017 7:07 am   Subject: Cannot link to eBay.com as registered to .co.uk
Are you able to log in directly to https://www.ebay.co.uk/ but not https://www.ebay.com/ ?

I'm just checking to make sure I understand what the difficulty is: it should not matter which eBay site ...
  Topic: Delete gixen account
juangrande

Replies: 2
Views: 3786

PostForum: Support   Posted: Tue Aug 22, 2017 7:00 am   Subject: Delete gixen account
Click on the <Settings> button at the top of your Gixen account page.

Then, follow the Unlink eBay account link and carry out the instructions.

This doesn't actually delete your Gixen acco ...
  Topic: No linked PayPal account.
juangrande

Replies: 1
Views: 3806

PostForum: Support   Posted: Mon Aug 21, 2017 4:45 pm   Subject: No linked PayPal account.
This is apparently a buyer restriction imposed on eBay by the seller. It has nothing to do with Gixen.

Here are links to a couple of threads on eBay discussion boards where this is discussed.

h ...
  Topic: Cannot link to eBay.com as registered to .co.uk
juangrande

Replies: 9
Views: 9528

PostForum: Support   Posted: Mon Aug 21, 2017 1:37 pm   Subject: Cannot link to eBay.com as registered to .co.uk
Just link to ebay.com and, if you wish, set your country to the UK in your Gixen account settings.

Your eBay credentials will work across all eBay country-specific sites.
  Topic: Unable to register ebay address/password with new Gixen
juangrande

Replies: 3
Views: 3720

PostForum: Support   Posted: Mon Aug 21, 2017 1:33 pm   Subject: Unable to register ebay address/password with new Gixen
Just in case: You should choose a Gixen username that is different from your eBay username (and your Gixen password should be different from your eBay password, as well).
  Topic: Snipes 15 minutes early....
juangrande

Replies: 2
Views: 2883

PostForum: Support   Posted: Mon Aug 21, 2017 11:42 am   Subject: Snipes 15 minutes early....
Yes, please tell us more. All we can see are three bids from two bidders, which is not consistent with your description.
  Topic: Feature Loss
juangrande

Replies: 3
Views: 3587

PostForum: Support   Posted: Mon Aug 21, 2017 6:52 am   Subject: Feature Loss
What you are asking for is an auction management system, and is available to you already by maintaining an eBay watch list. As Mark already pointed out, Gixen is a sniping system: it is designed to p ...
  Topic: 'Trust & Safety Error'
juangrande

Replies: 2
Views: 4301

PostForum: Support   Posted: Sun Aug 20, 2017 7:33 pm   Subject: 'Trust & Safety Error'
Email Mario directly at his support address found by clicking on the <Contact> tab at the top of the Gixen homepage. Include your Gixen username and the item numbers so that he can look it up. ...
  Topic: Current bid amount does not update
juangrande

Replies: 14
Views: 9379

PostForum: Support   Posted: Sun Aug 20, 2017 2:44 pm   Subject: Current bid amount does not update
Mark, you're easily amused. Razz

Yes, one can easily find all sorts of explanations of how eBay and Vickrey auctions work by a simple google search.

This has also been discussed at length in th ...
  Topic: \"Auction ended. This auction has ended.\" what d
juangrande

Replies: 12
Views: 8465

PostForum: Support   Posted: Sun Aug 20, 2017 12:48 pm   Subject: \"Auction ended. This auction has ended.\" what d
I agree, Mario. If you want to send in a 1-second snipe, then the best way to do that would be to sit in front of the computer and send it directly from eBay in order to maximize the thrill. (I've d ...
  Topic: Current bid amount does not update
juangrande

Replies: 14
Views: 9379

PostForum: Support   Posted: Sun Aug 20, 2017 12:34 pm   Subject: Current bid amount does not update
As Mario said, using the service any way one wishes is not selfish or disrespectful. The other point is that, as the developer, Mario controls how the service is used by setting the rules by which it ...
  Topic: \"Auction ended. This auction has ended.\" what d
juangrande

Replies: 12
Views: 8465

PostForum: Support   Posted: Sat Aug 19, 2017 6:47 pm   Subject: \"Auction ended. This auction has ended.\" what d
As my high school baseball coach used to say, "It's good to be good, but it's great to be lucky."

My last snipe using Gixen was yesterday. I set the offset for 4 seconds on the main serv ...
  Topic: Current bid amount does not update
juangrande

Replies: 14
Views: 9379

PostForum: Support   Posted: Sat Aug 19, 2017 5:28 pm   Subject: Current bid amount does not update
OK. I stand corrected.

It will certainly be a good thing when the updated desktop manager is rolled out in order to provide the auction management features users are asking for and relieve the Gix ...
  Topic: Current bid amount does not update
juangrande

Replies: 14
Views: 9379

PostForum: Support   Posted: Sat Aug 19, 2017 9:02 am   Subject: Current bid amount does not update
Gixen has never sent "outbid" emails, those sorts of emails are sent by eBay.

See http://www.gixen.com/forum/viewtopic.php?t=8468 for a detailed discussion of this topic.

The upshot is ...
  Topic: Change Password from Settings Page
juangrande

Replies: 4
Views: 6495

PostForum: Suggestions and Ideas   Posted: Sat Aug 19, 2017 6:07 am   Subject: Change Password from Settings Page
Another minor housekeeping item would be to delete the reference to one's eBay password in the Terms of Service statement.

That should be a pleasant task. It's very cool that Gixen doesn't require ...
  Topic: Not work :(
juangrande

Replies: 5
Views: 4042

PostForum: Support   Posted: Sat Aug 19, 2017 5:52 am   Subject: Not work :(
Click the <Settings> button at the top of your Gixen account page.

Check that Gixen is authorized on your eBay account. If it's not, click the Re-authorize Gixen on your eBay account. You'l ...
  Topic: Opt out
juangrande

Replies: 2
Views: 2806

PostForum: Support   Posted: Fri Aug 18, 2017 5:11 pm   Subject: Opt out
From the Gixen Terms of Service page,

I will never distribute any of the personal information gathered, to any third party, except eBay and law enforcement if requested. Your eBay's username and pa ...
  Topic: Quietly Working
juangrande

Replies: 0
Views: 3737

PostForum: Impressions   Posted: Fri Aug 18, 2017 11:47 am   Subject: Quietly Working
I thought I should post my impression that the Support forum is remarkably quiet.

That must mean that Gixen's transition is an unmitigated success. It's just working.

Quietly.

Very Happy
  Topic: problem Login in in the new gixen
juangrande

Replies: 16
Views: 12492

PostForum: Support   Posted: Thu Aug 17, 2017 4:46 pm   Subject: problem Login in in the new gixen
Are you able to log in at https://www.gixen.com/ ? If not, what is the error message you receive?

If you follow the instructions for retrieving your password and don't see the email in your inbox ...
  Topic: HTTP TIMEOUT (77)
juangrande

Replies: 14
Views: 13522

PostForum: Support   Posted: Thu Aug 17, 2017 5:51 am   Subject: HTTP TIMEOUT (77)
Thanks, Mark, for answering this more carefully than I did.

algor21, you did what more of us should do and searched the forum for the error they were experiencing.

It might be helpful to email M ...
  Topic: HTTP TIMEOUT (77)
juangrande

Replies: 14
Views: 13522

PostForum: Support   Posted: Wed Aug 16, 2017 11:22 pm   Subject: HTTP TIMEOUT (77)
Yes, it will work. This thread began over three years ago. Recent upgrades to Gixen have made it even more reliable than it was then.

Over on another post,
To re-affirm - number of failed snipes ...
  Topic: Gixen Not Working on Win10
juangrande

Replies: 2
Views: 2843

PostForum: Support   Posted: Wed Aug 16, 2017 11:11 pm   Subject: Gixen Not Working on Win10
You can sign up for Gixen at https://www.gixen.com/

Click the <Sign Up> button at the top of the page and follow the instructions.

Do not try to install the Gixen Windows Desktop Manager o ...
  Topic: well THAT'S not working
juangrande

Replies: 9
Views: 9681

PostForum: Support   Posted: Tue Aug 15, 2017 3:27 pm   Subject: well THAT'S not working
@larrytown - Your response is also interesting. It indicates that using Gixen avoids the frustration you used to experience bidding directly on eBay.

I agree. That is a compelling reason to use G ...
  Topic: well THAT'S not working
juangrande

Replies: 9
Views: 9681

PostForum: Support   Posted: Tue Aug 15, 2017 3:19 pm   Subject: well THAT'S not working
Wow, Mark. You got all the way to page 20? I let it go long before that.

Laughing
  Topic: well THAT'S not working
juangrande

Replies: 9
Views: 9681

PostForum: Support   Posted: Tue Aug 15, 2017 8:34 am   Subject: well THAT'S not working
Yes, someone who doesn't understand how eBay works and bids the lowest possible amount would be blindsided by snipe bids they don't have time to react to. However, there are a great many auctions on ...
  Topic: Unknown Error
juangrande

Replies: 20
Views: 13620

PostForum: Support   Posted: Mon Aug 14, 2017 4:27 am   Subject: Unknown Error
Thanks, Mark! Not to worry. I wasn't going to stay in my room. Laughing
  Topic: Changed user name as requested, old and new wont' work
juangrande

Replies: 3
Views: 3487

PostForum: Support   Posted: Sun Aug 13, 2017 6:56 pm   Subject: Changed user name as requested, old and new wont' work
Just to be sure, check the following.

1. Your eBay username and password should not be changed.

2. You should create a new username and password for your Gixen account (preferably very different ...
  Topic: Unknown Error
juangrande

Replies: 20
Views: 13620

PostForum: Support   Posted: Sun Aug 13, 2017 4:30 pm   Subject: Unknown Error
Sorry, Mario. You had explained that this was an eBay error earlier in the thread.

I'll go to my room and sit in the corner now. Embarassed
  Topic: Unknown Error
juangrande

Replies: 20
Views: 13620

PostForum: Support   Posted: Sun Aug 13, 2017 12:18 pm   Subject: Unknown Error
Whoops. You're right. I apparently missed that, even though it was the first thing you said in your original message. Embarassed

Hopefully, Mario will get the chance to look at this soon, and you ma ...
  Topic: Problem Placing a Bid
juangrande

Replies: 7
Views: 6020

PostForum: Support   Posted: Sat Aug 12, 2017 10:16 am   Subject: Problem Placing a Bid
Even more interesting, Mark! As you pointed out, since Gixen is still able to see that the auction started out with a BIN, the warning it gives provides an upper bound on the initial bid (and this in ...
  Topic: Changed ebay password. Now cant add snipes
juangrande

Replies: 2
Views: 2908

PostForum: Support   Posted: Sat Aug 12, 2017 6:13 am   Subject: Changed ebay password. Now cant add snipes
As Mark suggested, you should log in to your Gixen account, follow the Settings link at the top of your Gixen account page, and then check that you have Gixen authorized on your eBay account.
  Topic: outbid not true
juangrande

Replies: 4
Views: 3854

PostForum: Support   Posted: Sat Aug 12, 2017 5:53 am   Subject: outbid not true
Hmmm... There does appear to be a glitch. We'll have to wait for Mario to look this one up in the server logs.
  Topic: Problem Placing a Bid
juangrande

Replies: 7
Views: 6020

PostForum: Support   Posted: Sat Aug 12, 2017 5:49 am   Subject: Problem Placing a Bid
This is interesting!

The auction is ongoing and the listing does not show an active BIN. However, when one enters a snipe above $12.99, Gixen adds the snipe, but does indeed issue the warning

Y ...
  Topic: can't log in to Gixen, help please!
juangrande

Replies: 22
Views: 13399

PostForum: Support   Posted: Fri Aug 11, 2017 9:38 am   Subject: can't log in to Gixen, help please!
If you're not getting the automated email after trying to use the "forgot password" facility, I would suggest emailing Mario directly at the support address on the Contact page (found by cli ...
  Topic: Password not recognised
juangrande

Replies: 2
Views: 2671

PostForum: Support   Posted: Fri Aug 11, 2017 7:44 am   Subject: Password not recognised
If the system is not recognizing your password, the quickest solution would be to follow the "forgot password" link and carry out the instructions which, I believe, ask for your registration ...
  Topic: can't log in to Gixen, help please!
juangrande

Replies: 22
Views: 13399

PostForum: Support   Posted: Fri Aug 11, 2017 6:47 am   Subject: can't log in to Gixen, help please!
Have you followed the "forgot username" link and carried out the instructions by entering your registration email?

If you've done all that and can't find the automated email, try checking ...
  Topic: GIXEN SECURITY AND PRIVACY ISSUES
juangrande

Replies: 3
Views: 4121

PostForum: Support   Posted: Thu Aug 10, 2017 9:31 pm   Subject: GIXEN SECURITY AND PRIVACY ISSUES
If I understand correctly, when you visit https://www.gixen.com and then enter your username and password, you get an error message, and then when you request a new password, you can't find the email. ...
  Topic: Gixen.net no longer accessible
juangrande

Replies: 1
Views: 2587

PostForum: Support   Posted: Wed Aug 09, 2017 10:20 pm   Subject: Gixen.net no longer accessible
1. Yes, gixen.net is done and everything is back on gixen.com.

2. No, you should not need to take any action to associate gixen.com to eBay. Your association should have persisted through the tran ...
  Topic: SSL error
juangrande

Replies: 2
Views: 3452

PostForum: Support   Posted: Wed Aug 09, 2017 9:33 am   Subject: SSL error
Over on another post, Mario gave the following advice:

Gixen Desktop Manager is outdated now, please do not use it until I release the next update.

I would recommend logging into your Gixen acco ...
  Topic: Unknown Error
juangrande

Replies: 20
Views: 13620

PostForum: Support   Posted: Wed Aug 09, 2017 9:28 am   Subject: Unknown Error
Thanks for your polite and understanding post.

Here are my thoughts. I hope you find them useful.

Over on another post, Mario provided us with the following statistics:

To re-affirm - number ...
  Topic: 10 Years: Happy Anniversary, Mark!
juangrande

Replies: 3
Views: 5943

PostForum: Impressions   Posted: Wed Aug 09, 2017 9:10 am   Subject: 10 Years: Happy Anniversary, Mark!
Well now.

Happy 11th anniversary to you, Mario, and to the Gixen service you've so expertly created for us. Thank you!

And thanks for the history! I enjoyed reading it.

And, of course, I've ...
  Topic: 10 Years: Happy Anniversary, Mark!
juangrande

Replies: 3
Views: 5943

PostForum: Impressions   Posted: Wed Aug 09, 2017 6:04 am   Subject: 10 Years: Happy Anniversary, Mark!
As you pointed out over at http://www.gixen.com/forum/viewtopic.php?t=8491 , today marks the ten year anniversary of our registration on this forum. So, happy anniversary, Mark!

It also means that ...
  Topic: This is gettimg silly
juangrande

Replies: 11
Views: 8265

PostForum: Support   Posted: Tue Aug 08, 2017 2:17 pm   Subject: This is gettimg silly
That's an impressive record, Mario. I can corroborate that Gixen has never failed me.
  Topic: Token has been revoked by the user.
juangrande

Replies: 4
Views: 4442

PostForum: Support   Posted: Tue Aug 08, 2017 10:26 am   Subject: Token has been revoked by the user.
Log in to your Gixen account directly at https://www.gixen.com

At the top of the page (just below the Gixen banner) you will see a <Settings> button. Follow that link and look for the secti ...
  Topic: This is gettimg silly
juangrande

Replies: 11
Views: 8265

PostForum: Support   Posted: Tue Aug 08, 2017 6:16 am   Subject: This is gettimg silly
And it already appears to me that the number of posts to this support forum has significantly declined. Hopefully, this means that Mario's workload is becoming manageable as well.
  Topic: Third-party authorization
juangrande

Replies: 3
Views: 4200

PostForum: Support   Posted: Mon Aug 07, 2017 2:59 pm   Subject: Third-party authorization
Lithium Technologies has nothing to do with Gixen. You do not need to authorize Lithium Technologies on eBay to use the Gixen mirror service.
  Topic: All my snipes have been deleted! why!
juangrande

Replies: 2
Views: 3096

PostForum: Support   Posted: Mon Aug 07, 2017 2:03 pm   Subject: All my snipes have been deleted! why!
Please email Mario at the support address on the Contact page, and include your Gixen username along with the details of the problem.
  Topic: the site is faulty----------why break a great site ?
juangrande

Replies: 2
Views: 2880

PostForum: Support   Posted: Mon Aug 07, 2017 1:59 pm   Subject: the site is faulty----------why break a great site ?
If I understand what you mean by "linking them," you are referring to linking Gixen to eBay.

The reason is that linking them will make sniping more reliable. Here's the official statemen ...
  Topic: Change Password from Settings Page
juangrande

Replies: 4
Views: 6495

PostForum: Suggestions and Ideas   Posted: Mon Aug 07, 2017 10:09 am   Subject: Change Password from Settings Page
Now that everything is back on gixen.com (and Gixen no longer uses one's eBay password), perhaps it would be helpful to update the Settings page to allow one to change one's Gixen password there.

A ...
  Topic: 2 or 3 seconds bidding offset won't update in my setting
juangrande

Replies: 19
Views: 14306

PostForum: Support   Posted: Mon Aug 07, 2017 9:52 am   Subject: 2 or 3 seconds bidding offset won't update in my setting
I'm back. How do I look?

Cool

Thanks, Mario.
  Topic: Bidding Currency
juangrande

Replies: 1
Views: 3732

PostForum: Support   Posted: Thu Mar 18, 2010 3:34 pm   Subject: Bidding Currency
Your bid will be interpreted in the currency of the listing. Thus, if you bid $250 from Australia on an item listed in USD, the bid will be for $250USD.
  Topic: 2 items
juangrande

Replies: 7
Views: 8312

PostForum: Support   Posted: Sat Feb 13, 2010 2:34 pm   Subject: 2 items
From the FAQ:
Can I schedule group bids where the remaining bids are canceled once an item in the group is won, like eBay's Bid Assistant?

Yes, simply choose a group number from the Do you support ...
  Topic: What happens when multiple esnipe users snipe an auction?
juangrande

Replies: 11
Views: 25349

PostForum: Suggestions and Ideas   Posted: Sun Feb 07, 2010 10:24 am   Subject: What happens when multiple esnipe users snipe an auction?
1. In order to be accepted by eBay, your bid must be at least a 2nd highest bid).

For example, if Joe bid $125 and I bid $150 at, say 8 seconds before the auction ends, then the current bid would b ...
  Topic: What happens when multiple esnipe users snipe an auction?
juangrande

Replies: 11
Views: 25349

PostForum: Suggestions and Ideas   Posted: Thu Dec 31, 2009 8:33 am   Subject: What happens when multiple esnipe users snipe an auction?
All Gixen (or esnipe, or any other sniping service) does is place the bids their users enter. While it is true that submitting only the highest bid on a particular item would bring the price down for ...
  Topic: How to bid - use Gixen AND Ebay?
juangrande

Replies: 2
Views: 9265

PostForum: Support   Posted: Mon Dec 28, 2009 12:48 am   Subject: How to bid - use Gixen AND Ebay?
It is enough to enter your bid with Gixen. Gixen will then place your bid during the last few seconds of the auction. There is no need to place a bid directly through eBay. In fact, this would defe ...
  Topic: Bids in the last few seconds
juangrande

Replies: 1
Views: 3982

PostForum: Support   Posted: Fri Dec 25, 2009 9:22 pm   Subject: Bids in the last few seconds
Here is the relevant part of the bid history.


Bidder Bid Amount Bid Time
------ ---------- --------
t***e US $59.00 Dec-25-09 14:06:12 PST
n***a US $58.55 Dec-25-09 14: ...
  Topic: Incorrect current price on Gixen, compared with ebay site.
juangrande

Replies: 2
Views: 5268

PostForum: Support   Posted: Wed Dec 23, 2009 12:37 pm   Subject: Incorrect current price on Gixen, compared with ebay site.
Maintaining the current price of auctions is an expensive task for the server. After all, the price changes each time a bid is placed and maintaining the correct price would require constant monitori ...
  Topic: Strange - gixen shows a much higher current price
juangrande

Replies: 4
Views: 6469

PostForum: Support   Posted: Tue Dec 22, 2009 3:37 pm   Subject: Strange - gixen shows a much higher current price
Everything Mario said is correct, but it's strange that the high bidder bid after the bidder who retracted. Why would someone retract a bid after being outbid? Unless, it's a case of bid shielding.. ...
  Topic: Looking to stick a poll
juangrande

Replies: 1
Views: 4180

PostForum: Support   Posted: Tue Dec 22, 2009 7:42 am   Subject: Looking to stick a poll
No: the features available on this forum are strictly controlled by the system administrator.
  Topic: Outsnipped
juangrande

Replies: 6
Views: 9211

PostForum: Support   Posted: Mon Dec 21, 2009 4:35 pm   Subject: Outsnipped

But shouldn't eBay have accepted your bid then made the higher bid the winning amount instead of the $35?


Yes. In the example I gave above, eBay did accept my bid and the winning bidder won fo ...
  Topic: Multiple items adding
juangrande

Replies: 1
Views: 4092

PostForum: Support   Posted: Sun Dec 20, 2009 6:26 am   Subject: Multiple items adding
Although it has been proposed as a new feature, the ability to add several items at once has not been implemented.
  Topic: Bidding on items that are not in USD...
juangrande

Replies: 1
Views: 4529

PostForum: Support   Posted: Sun Dec 20, 2009 6:22 am   Subject: Bidding on items that are not in USD...
From the FAQ:


What currency are my bid amounts in Gixen?

Bid amounts are always in the currency in which the auction was listed. Thus, if the current bid in the auction shows as GBP 1.50, then ...
  Topic: Outsnipped
juangrande

Replies: 6
Views: 9211

PostForum: Support   Posted: Sat Dec 12, 2009 12:08 pm   Subject: Outsnipped
It is a common misconception on eBay that it is the last bid that wins. This is probably because most people are familiar with outcry ("going, going, gone") auctions and are not familiar wi ...
  Topic: I placed a higher bid but someone got it for less?
juangrande

Replies: 11
Views: 17083

PostForum: Suggestions and Ideas   Posted: Sun Dec 06, 2009 8:09 am   Subject: I placed a higher bid but someone got it for less?
Yes, *oldstuff would have won had his bid been placed earlier and, yes, setting your offset to 8 or 10 seconds would confer the advantage of the earlier bid. There are several, if not many, bidders w ...
  Topic: Conditional Bidding (If you win one item, withdraw snipe)
juangrande

Replies: 1
Views: 5093

PostForum: Suggestions and Ideas   Posted: Mon Nov 23, 2009 11:13 pm   Subject: Conditional Bidding (If you win one item, withdraw snipe)
This has already been implemented. Put the items in the same bid group. See "bid group" in the FAQ.
  Topic: OFFSET TIME
juangrande

Replies: 2
Views: 5952

PostForum: Support   Posted: Sat Nov 21, 2009 12:59 pm   Subject: OFFSET TIME
As an addendum to Mark's reply, the only way someone could respond to a 3-second snipe is to be sitting at one's computer watching eBay's dynamic bidding updates and then use 1-click bidding (which re ...
  Topic: anount bidding
juangrande

Replies: 5
Views: 9364

PostForum: Suggestions and Ideas   Posted: Thu Nov 12, 2009 2:49 pm   Subject: anount bidding
Yes: if you are the only one who bids, you will win for the starting price.
  Topic: Underbid because of bid increment?
juangrande

Replies: 2
Views: 5560

PostForum: Support   Posted: Fri Nov 06, 2009 3:10 pm   Subject: Underbid because of bid increment?
This only comes up if you're trying to win this with a hair-thin margin. Another approach would be to simply bid more. Of course, then it costs more to win...
  Topic: All of the sudden Missing Link
juangrande

Replies: 14
Views: 17514

PostForum: Support   Posted: Thu Oct 29, 2009 7:14 pm   Subject: All of the sudden Missing Link
You are truly a wizard, Mario! Thank you!
  Topic: All of the sudden Missing Link
juangrande

Replies: 14
Views: 17514

PostForum: Support   Posted: Thu Oct 29, 2009 1:23 pm   Subject: All of the sudden Missing Link
Addendum: I've verified what dutchman48 observed: the autosnipe script's <Snipe this item> link appears on eBay.ca auctions and on eBay.uk auctions, and probably other non-US sites as well. Ver ...
  Topic: All of the sudden Missing Link
juangrande

Replies: 14
Views: 17514

PostForum: Support   Posted: Thu Oct 29, 2009 10:16 am   Subject: All of the sudden Missing Link
Sure enough: I no longer see the <Snipe This Item> link on the eBay auctions I'm watching. However, I don't have the expertise to fix it. Only Keith (the developer) can do that.

The homepag ...
  Topic: when bidding on a non $ (UK GBP) item?
juangrande

Replies: 1
Views: 4612

PostForum: Support   Posted: Sat Oct 24, 2009 5:56 pm   Subject: when bidding on a non $ (UK GBP) item?
The bid you enter will be interpreted as being an amount in the currency of the auction. So, if you enter 56.01 on an auction with price in GBP, then your bid will be GBP 56.01.
  Topic: money at "risk"
juangrande

Replies: 3
Views: 6694

PostForum: Suggestions and Ideas   Posted: Thu Oct 22, 2009 7:58 am   Subject: money at "risk"
This would certainly be nice; however, Gixen's job is to place bids in a timely manner. Auction management features such as the one you're suggesting are best done by client software. Have a look at ...
  Topic: 3 second snipe setting for
juangrande

Replies: 1
Views: 4166

PostForum: Support   Posted: Mon Oct 19, 2009 4:50 pm   Subject: 3 second snipe setting for
Yes, your snipes can be sent 3 seconds before the auction closes and yes, it is more risky.

Here's a thread that answers this question in more detail:
http://www.gixen.com/forum/viewtopic.php?t=28 ...
  Topic: BEWARE: Unauthorized bids
juangrande

Replies: 5
Views: 7156

PostForum: Support   Posted: Fri Oct 16, 2009 8:38 pm   Subject: BEWARE: Unauthorized bids
I can appreciate your chagrin; however, the fact that unauthorized bids were placed close to the same time you entered your snipes is just what you have a hard time believing: a coincidence.

If you ...
  Topic: BEWARE: Unauthorized bids
juangrande

Replies: 5
Views: 7156

PostForum: Support   Posted: Fri Oct 16, 2009 6:46 pm   Subject: BEWARE: Unauthorized bids
I rather doubt that Gixen made unauthorized bids from your account; however, if you could provide Mario with your eBay username and the item numbers on which unauthorized bids were made, he could chec ...
  Topic: Question About Gixen & My Current Ebay Bid
juangrande

Replies: 4
Views: 8025

PostForum: Impressions   Posted: Mon Oct 05, 2009 11:16 pm   Subject: Question About Gixen & My Current Ebay Bid
No. You cannot outbid yourself on eBay: the price you pay is determined by the second-highest bidder and bidding again does not change this.
  Topic: Why did I lose? I bid the highest price???
juangrande

Replies: 1
Views: 4723

PostForum: Support   Posted: Sat Sep 26, 2009 3:55 pm   Subject: Why did I lose? I bid the highest price???
You didn't say what your bid was, but it was surely below GBP 230, which was the smallest bid eBay would accept. See http://pages.ebay.co.uk/help/buy/bid-increments.html
  Topic: 'Create Email Watchlist for Craigslist.org'
juangrande

Replies: 3
Views: 8418

PostForum: Suggestions and Ideas   Posted: Thu Sep 17, 2009 1:06 pm   Subject: 'Create Email Watchlist for Craigslist.org'
While I can't speak for Mario, I don't see this as a direction he would be willing to go. Mario has his hands full keeping Gixen working with the steady stream of changing servers and interfaces eBay ...
  Topic: Reserve Bid on ebay
juangrande

Replies: 2
Views: 7868

PostForum: Suggestions and Ideas   Posted: Mon Sep 14, 2009 2:54 pm   Subject: Reserve Bid on ebay
Gixen simply places your max bid and eBay's bidding system handles the rest. If your bid is below the reserve, your bid will be accepted but you will not win the item and the bidding history will sho ...
  Topic: I deleted finished auctions, can I find them back to see how
juangrande

Replies: 1
Views: 5836

PostForum: Suggestions and Ideas   Posted: Sun Sep 13, 2009 11:34 am   Subject: I deleted finished auctions, can I find them back to see how
No. Once they've been deleted, they're gone. I recommend putting items on your eBay watch list or using an auction management program (such as JBidWatcher) to keep track of your auctions. Then, the ...
  Topic: Why did it not snipe?
juangrande

Replies: 8
Views: 10072

PostForum: Support   Posted: Sat Sep 12, 2009 8:54 pm   Subject: Why did it not snipe?
I'm a little confused. If the current price was 51.00 45 seconds before the auction ended, shouldn't a bid of 55.01 have been accepted?

As a technical point, only sellers can cancel a bid; bidders ...
  Topic: Descriptions not showing up after auction closes
juangrande

Replies: 7
Views: 7618

PostForum: Support   Posted: Sat Sep 12, 2009 8:45 pm   Subject: Descriptions not showing up after auction closes
Sure: 290346684297 The description was showing before the auction ended.
  Topic: Why did it not snipe?
juangrande

Replies: 8
Views: 10072

PostForum: Support   Posted: Sat Sep 12, 2009 10:57 am   Subject: Why did it not snipe?
Could you provide the auction number so we could have a closer look?
  Topic: Descriptions not showing up after auction closes
juangrande

Replies: 7
Views: 7618

PostForum: Support   Posted: Sat Sep 12, 2009 10:56 am   Subject: Descriptions not showing up after auction closes
This is happening to me, as well. The link to the auction page still shows, though. Perhaps Mario will look into this.

Remember, Gixen only stores this information for 48 hours or so (if I'm not ...
  Topic: 360182669875 what happened?
juangrande

Replies: 2
Views: 4324

PostForum: Support   Posted: Sun Aug 30, 2009 9:07 pm   Subject: 360182669875 what happened?
It was likely caused by eBay taking a server out of rotation earlier today. See

http://www.gixen.com/forum/viewtopic.php?t=2853
  Topic: MAX BID IN EBAY?
juangrande

Replies: 3
Views: 8242

PostForum: Suggestions and Ideas   Posted: Fri Aug 28, 2009 1:40 pm   Subject: MAX BID IN EBAY?
While there are differing opinions regarding the necessity of doing it, nochkin is right: the only defensible reason for entering an early bid is to "freeze" the details of the auction by pr ...
  Topic: MAX BID IN EBAY?
juangrande

Replies: 1
Views: 4038

PostForum: Support   Posted: Fri Aug 28, 2009 1:34 pm   Subject: MAX BID IN EBAY?
No, you do not need to place your max bid directly with eBay. Gixen will log in and place your bid for you on your behalf at 6 seconds before the auction closes. In fact, placing your bid directly w ...
  Topic: Bidding Question.
juangrande

Replies: 3
Views: 7000

PostForum: Impressions   Posted: Sat Aug 22, 2009 6:31 pm   Subject: Bidding Question.
Actually, it is slightly more complicated than that. Here are the the possibilities:

1. If $170 is the opening bid and nobody else bids, you will win it for $170.

2. If someone bid exactly $170 ...
  Topic: May not be executed
juangrande

Replies: 3
Views: 5139

PostForum: Support   Posted: Sat Aug 22, 2009 6:54 am   Subject: May not be executed
There appears to have been a problem. See

http://www.gixen.com/forum/viewtopic.php?t=2823
  Topic: Bid currency question, sorry to be dumb...
juangrande

Replies: 5
Views: 11946

PostForum: Support   Posted: Fri Aug 21, 2009 8:26 am   Subject: Bid currency question, sorry to be dumb...
That is correct: you should enter an amount equal to the amount needed in the currency of the auction.

Note: Gixen only accepts numerical entries for bids. Thus, you would enter 117.00 and when Gi ...
  Topic: Gixen login possible with 2 passwords
juangrande

Replies: 11
Views: 12021

PostForum: Support   Posted: Fri Aug 21, 2009 7:43 am   Subject: Gixen login possible with 2 passwords
On a bright side though - the main server is migrated to a much stronger platform now (it was about time), and encoding issues in usernames / passwords (remember all the problems with special characte ...
  Topic: Gixen login possible with 2 passwords
juangrande

Replies: 11
Views: 12021

PostForum: Support   Posted: Thu Aug 20, 2009 8:16 pm   Subject: Gixen login possible with 2 passwords
OK, so I see that my explanation was not accurate. I should have just let Mark and Mario answer this. This reminds me of the Chinese proverb: "It is better to be silent and thought a fool than ...
  Topic: Gixen login possible with 2 passwords
juangrande

Replies: 11
Views: 12021

PostForum: Support   Posted: Thu Aug 20, 2009 2:38 pm   Subject: Gixen login possible with 2 passwords
Your Gixen credentials are stored as the pair (username, password). This means that if you "log in" to Gixen with the same username but a different password, Gixen will treat you as a diffe ...
  Topic: Refreshing Prices
juangrande

Replies: 5
Views: 6727

PostForum: Support   Posted: Sun Aug 16, 2009 6:01 am   Subject: Refreshing Prices
Gixen does not refresh prices dynamically and there is no button to do this. Refreshing prices uses a lot of server resources and so Gixen does it as a batch job periodically (every couple of hours ...
  Topic: First time user problem
juangrande

Replies: 3
Views: 6102

PostForum: Support   Posted: Sun Aug 16, 2009 5:47 am   Subject: First time user problem
For the official explanation of how you can be outbid by less than a bid increment, see the eBay help page at

http://pages.ebay.com/help/buy/bid-increments.html
  Topic: Easily add snipes for items you're watching or bidding on
juangrande

Replies: 1
Views: 5295

PostForum: Suggestions and Ideas   Posted: Sat Aug 15, 2009 3:25 pm   Subject: Easily add snipes for items you're watching or bidding on
A better solution (and one I've been wishing for a long time) would be to have an auction management application (such as JBidWatcher) that would use the Gixen API to manage snipes. This would do exa ...
  Topic: First time user problem
juangrande

Replies: 3
Views: 6102

PostForum: Support   Posted: Fri Aug 14, 2009 9:50 pm   Subject: First time user problem
Actually, it was a bid increment issue. The bid increment in the range $1.00 - $4.99 is $0.25, so if the current price (current bid) was $4.95 at the time your bid of $5.00 was placed, your bid would ...
  Topic: snipe
juangrande

Replies: 4
Views: 7435

PostForum: Support   Posted: Thu Aug 13, 2009 5:42 pm   Subject: snipe
You need to install the eBay Gixen Autosnipe script. It is available at

http://userscripts.org/scripts/show/8780
  Topic: snipe
juangrande

Replies: 4
Views: 7435

PostForum: Support   Posted: Wed Aug 12, 2009 6:13 pm   Subject: snipe
As Mark pointed out, there is nothing you need to install to use Gixen. However, there is a Greasemonkey script called autosnipe that allows you to click a link to Gixen from eBay auction pages.

S ...
  Topic: Password Length
juangrande

Replies: 1
Views: 3992

PostForum: Support   Posted: Tue Aug 11, 2009 2:47 pm   Subject: Password Length
From the FAQ:

I changed my eBay password and now I can't find any of my scheduled snipes on Gixen. What happened?

The snipes were effectively canceled when you changed your eBay password. This i ...
  Topic: Unable to add any snipe- will not accept the item number
juangrande

Replies: 4
Views: 6138

PostForum: Support   Posted: Sun Aug 09, 2009 3:07 pm   Subject: Unable to add any snipe- will not accept the item number
Hmmm... Could you give us some eBay item numbers you've tried so we could have a look?

One possibility is that the items are listed as Buy-It-Now, but that is just a guess without having the item ...
  Topic: Few questions, new user.
juangrande

Replies: 2
Views: 5250

PostForum: Support   Posted: Sat Aug 08, 2009 12:43 pm   Subject: Few questions, new user.
The first thing to understand is that all Gixen does is to place the bid you tell it to bid within the last few seconds of the auction. In other words, a bid placed by Gixen is treated the same by eB ...
  Topic: WHAT EBAY ?
juangrande

Replies: 4
Views: 5558

PostForum: Support   Posted: Thu Aug 06, 2009 10:19 am   Subject: WHAT EBAY ?
This has been discussed on a previous thread. See
http://www.gixen.com/forum/viewtopic.php?t=2395
  Topic: input screen
juangrande

Replies: 4
Views: 5183

PostForum: Support   Posted: Thu Jul 30, 2009 7:30 pm   Subject: input screen
No, Gixen does not update the current bid in real time: it updates it as a batch job every 3 hours or so (or something like that - Mario can provide the exact details if you need them). If you need t ...
  Topic: Does a preliminary bid help when proxy bidding kicks in
juangrande

Replies: 1
Views: 5803

PostForum: Suggestions and Ideas   Posted: Mon Jul 27, 2009 6:18 am   Subject: Does a preliminary bid help when proxy bidding kicks in
The only advantage you get by bidding early is that eBay awards the auction to the earlier bid in the case of a tie. Some people place a low bid early to kill a Buy It Now (BIN) and then snipe with t ...
  Topic: didn't work!
juangrande

Replies: 7
Views: 11204

PostForum: Impressions   Posted: Sun Jul 19, 2009 7:01 pm   Subject: didn't work!

This forum group is for impressions, not for support.
Relax guys Smile


I had the feeling that I'd gotten the wrong impression and didn't have any support... Very Happy
  Topic: didn't work!
juangrande

Replies: 7
Views: 11204

PostForum: Impressions   Posted: Sat Jul 18, 2009 7:12 pm   Subject: didn't work!
Yes, that beats me handily, Mark. Cool

I suspect the OP is not coming back. Oh well, we tried.
  Topic: didn't work!
juangrande

Replies: 7
Views: 11204

PostForum: Impressions   Posted: Fri Jul 17, 2009 9:50 pm   Subject: didn't work!
Hmmm... I've used Gixen well over a hundred times and it has never failed (although eBay blocked it once by unlinking my PayPal account).

Could you post (or email to support@gixen.com) the auction ...
  Topic: Please help! What happened to my bid?!
juangrande

Replies: 2
Views: 4464

PostForum: Support   Posted: Sun Jul 12, 2009 7:42 pm   Subject: Please help! What happened to my bid?!
This happened because someone else bid exactly $75 and placed their bid earlier than you did. When that happens, eBay declares the earlier bid the winning bid.
  Topic: bid value question
juangrande

Replies: 2
Views: 5379

PostForum: Support   Posted: Sun Jul 12, 2009 5:53 am   Subject: bid value question
Gixen simply bids the amount you enter and eBay's "automatic bidding system" takes it from there.

See http://pages.ebay.com/help/buy/automatic-bidding.html
  Topic: I placed a higher bid but someone got it for less?
juangrande

Replies: 11
Views: 17083

PostForum: Suggestions and Ideas   Posted: Sat Jul 11, 2009 7:40 pm   Subject: Re: Automatic bid increment
Some other sniping services have it as an option you can choose that your highest amount is raised a little if its necessary to overcome the bid increment rule. So, if you are bidding on something sma ...
  Topic: number of bids not listed
juangrande

Replies: 5
Views: 9690

PostForum: Suggestions and Ideas   Posted: Thu Jul 09, 2009 1:25 pm   Subject: number of bids not listed
It is very resource intensive for Gixen to monitor eBay dynamically for time sensitive information, such as the current number of bids. In fact, Gixen updates the current price (bid) as a batch job e ...
  Topic: Not sniping when there are no other bids
juangrande

Replies: 39
Views: 59977

PostForum: Suggestions and Ideas   Posted: Thu Jul 09, 2009 6:15 am   Subject: Not sniping when there are no other bids
This requires Gixen to check the status of bidding on an item in a time-sensitive (very time-sensitive!) manner, and then bid accordingly (also in a time-sensitive manner). Now there are two things t ...
  Topic: Bid Currency
juangrande

Replies: 5
Views: 9180

PostForum: Support   Posted: Tue Jul 07, 2009 9:25 am   Subject: Bid Currency
A clear explanation of this can be found in the FAQ at http://www.gixen.com/faq.php

What currency are my bid amounts in Gixen?

Bid amounts are always in the currency in which the auction was lis ...
  Topic: confused as to what time gixen snipes
juangrande

Replies: 1
Views: 4131

PostForum: Support   Posted: Tue Jul 07, 2009 6:03 am   Subject: confused as to what time gixen snipes
The offset is measured from the end of the auction and the default offset for Gixen is 6 seconds.

Have a look at the FAQ: http://www.gixen.com/faq.php
  Topic: Gixen did't bid without any reason
juangrande

Replies: 27
Views: 23272

PostForum: Support   Posted: Fri Jul 03, 2009 11:06 am   Subject: Gixen did't bid without any reason
Hello,
I have never log into Gixen from a different location and I do it always from my home computer. Please Mario try to resolve this problem.

The problem is unrelated to where you log in to Gix ...
  Topic: How Gixen works with automatic bid from eBay
juangrande

Replies: 2
Views: 7217

PostForum: Support   Posted: Sat Jun 27, 2009 4:16 pm   Subject: How Gixen works with automatic bid from eBay
All Gixen does is place your bid; eBay's automatic bidding system takes over from the there. In your example, Gixen will place your bid of $250 six seconds before the auction ends.

If $200 is the ...
  Topic: Bid increments/proxy bidding?
juangrande

Replies: 3
Views: 6787

PostForum: Support   Posted: Fri Jun 19, 2009 5:20 pm   Subject: Bid increments/proxy bidding?
I'm not quite sure what you meant by that would've happened had I set a higher maximum than the other guy. The theoretical bid history I posted was what it would have looked like if that other guy ha ...
  Topic: Bid increments/proxy bidding?
juangrande

Replies: 3
Views: 6787

PostForum: Support   Posted: Fri Jun 19, 2009 9:54 am   Subject: Bid increments/proxy bidding?
eBay's proxy bidding system updates the current price (also called "winning bid") to be at most one bid increment greater than the second-highest bid. Since someone bid at least $15.50 thre ...
  Topic: Winning Items
juangrande

Replies: 2
Views: 6548

PostForum: Impressions   Posted: Sun Jun 07, 2009 3:00 pm   Subject: Winning Items
I would recommend reviewing the following two eBay help pages:

http://pages.ebay.com/help/buy/automatic-bidding.html
http://pages.ebay.com/help/buy/bid-increments.html

The bid increment at $12. ...
  Topic: Lost link to GIXEN on ebay auction pages (firefox issue)
juangrande

Replies: 6
Views: 8033

PostForum: Support   Posted: Wed May 27, 2009 2:26 pm   Subject: Lost link to GIXEN on ebay auction pages (firefox issue)
Well, I have Firefox 3.0.10 installed and I've kept Greasemonkey updated with the current version and everything has worked seamlessly for me. It might be something as simple as Greasemonkey being de ...
  Topic: Lost link to GIXEN on ebay auction pages (firefox issue)
juangrande

Replies: 6
Views: 8033

PostForum: Support   Posted: Tue May 26, 2009 6:41 pm   Subject: Lost link to GIXEN on ebay auction pages (firefox issue)
You'll need to install the Greasemonkey script. See the following thread for instructions:

http://www.gixen.com/forum/viewtopic.php?t=576
  Topic: Noobie question about group
juangrande

Replies: 2
Views: 4472

PostForum: Support   Posted: Wed May 20, 2009 1:41 pm   Subject: Noobie question about group
Just put them in the same group. To do this, just select the group from the Bid group: drop-down menu for each item. You should also check that the ending times are not too close together, or you mi ...
  Topic: Confirmation feature for delete function
juangrande

Replies: 4
Views: 8086

PostForum: Suggestions and Ideas   Posted: Fri May 01, 2009 8:50 pm   Subject: Confirmation feature for delete function
How hard would it be to create a setting so that the user could choose between immediate deletion and being presented with a warning? I don't think I would be overly annoyed if I was given a warning ...
  Topic: Existing bid in system says $200 but on ebay it is $1975
juangrande

Replies: 5
Views: 6752

PostForum: Support   Posted: Tue Apr 28, 2009 6:18 pm   Subject: Existing bid in system says $200 but on ebay it is $1975
The bid increment for the $2500 - $4999 range is $50. For a complete list of bid increments see http://pages.ebay.com/help/buy/bid-increments.html
  Topic: Existing bid in system says $200 but on ebay it is $1975
juangrande

Replies: 5
Views: 6752

PostForum: Support   Posted: Tue Apr 28, 2009 11:45 am   Subject: Existing bid in system says $200 but on ebay it is $1975
Gixen only updates the current price of auctions every couple of hours or so; thus, if you really need to know the current price, you should use eBay directly (as you have done). This will not affect ...
  Topic: eBid support?
juangrande

Replies: 9
Views: 16389

PostForum: Suggestions and Ideas   Posted: Mon Apr 27, 2009 8:38 pm   Subject: eBid support?
Thanks, Mario! There's another reason it would be great if JBidWatcher could act as a user interface to Gixen: we could answer nearly all the requests for new features with "JBidWatcher already ...
  Topic: eBid support?
juangrande

Replies: 9
Views: 16389

PostForum: Suggestions and Ideas   Posted: Sun Apr 26, 2009 7:58 pm   Subject: eBid support?
I am a JBidWatcher fan that would be absolutely delighted to spend $6 per year (or more) for a JBidWatcher subscription if it allowed me to include Gixen as a target. The auction management features ...
  Topic: "This snipe may have been entered too late..."
juangrande

Replies: 2
Views: 4828

PostForum: Support   Posted: Tue Apr 21, 2009 6:30 pm   Subject: "This snipe may have been entered too late..."
I've seen this error if you enter a currency symbol in the <Bid> field. You should only enter a numerical amount in the <Bid> field. For example, entering 15.43 is OK (but entering $1 ...
  Topic: Is Gixen able to snipe at multiple items (Dutch) auctions ?
juangrande

Replies: 10
Views: 16497

PostForum: Suggestions and Ideas   Posted: Tue Apr 07, 2009 9:56 pm   Subject: Is Gixen able to snipe at multiple items (Dutch) auctions ?
Yes, you can use Gixen to snipe a Dutch auction. Just select the quantity you want from the Quantity pull-down menu (1 is the default).

eBay will be discontinuing Dutch auctions in May, if memory ...
  Topic: What a hell
juangrande

Replies: 6
Views: 10464

PostForum: Suggestions and Ideas   Posted: Mon Apr 06, 2009 9:30 pm   Subject: What a hell
Why do people blame Gixen for their own lack of understanding? If you're willing to bid the Buy-It-Now price, then you should simply exercise the Buy-It-Now. It is eBay that foiled Gixen's automated ...
  Topic: once schedualed do you just wait?
juangrande

Replies: 2
Views: 4799

PostForum: Support   Posted: Sat Apr 04, 2009 4:32 pm   Subject: once schedualed do you just wait?
As Mario pointed out, all you do is schedule your snipe and forget about it: Gixen does the rest. This trains you to bid properly, since it forces you to enter the maximum amount you would be willing ...
  Topic: Cancelled - Sign in is not valid
juangrande

Replies: 4
Views: 6231

PostForum: Support   Posted: Thu Apr 02, 2009 9:40 am   Subject: Cancelled - Sign in is not valid
i found whats going on. Ebay changed my password cause gixen use.

How do you know eBay changed your password because you used Gixen? EBay has been more aggressive fighting hacking and fraud, but I ...
  Topic: NEEDED-persistent signin!
juangrande

Replies: 3
Views: 7260

PostForum: Suggestions and Ideas   Posted: Tue Mar 31, 2009 8:02 am   Subject: NEEDED-persistent signin!
I'm with Mario: 2 hours is more than enough. I see no reason for a persistent sign-in to Gixen. Remember, the longer your sign-in persists, the less secure your account is. Mario has worked very ha ...
  Topic: got beat out by 48 cents????
juangrande

Replies: 6
Views: 7185

PostForum: Support   Posted: Sat Mar 21, 2009 10:51 am   Subject: got beat out by 48 cents????
Losing by less than a bid increment is not as unusual as many people think it is. On a popular item (like a camera) which has a fairly well-determined market value, it is not uncommon that two indivi ...
  Topic: Snipes not being completed
juangrande

Replies: 2
Views: 5238

PostForum: Support   Posted: Tue Mar 17, 2009 7:40 pm   Subject: Snipes not being completed
Hmmm... So you were able to enter the snipes (or so you thought) and then they were canceled? How long after you entered the snipes were they canceled? What was the exact wording of the error messa ...
  Topic: Can't log in?
juangrande

Replies: 5
Views: 7659

PostForum: Support   Posted: Sun Mar 15, 2009 6:50 pm   Subject: Can't log in?
Hmmm... It sounds more like it might be the first scenario. If you're still having trouble, email Mario directly at <support@gixen.com>
  Topic: Could not access gixen.com (server too busy) all afternoon
juangrande

Replies: 2
Views: 5172

PostForum: Support   Posted: Sun Mar 15, 2009 6:39 pm   Subject: Could not access gixen.com (server too busy) all afternoon
There's an earlier thread on this topic: see http://www.gixen.com/forum/viewtopic.php?t=555
  Topic: Can't log in?
juangrande

Replies: 5
Views: 7659

PostForum: Support   Posted: Sun Mar 15, 2009 5:47 pm   Subject: Can't log in?
See this thread for another possibility: http://www.gixen.com/forum/viewtopic.php?t=2201&start=0
  Topic: Can't log in?
juangrande

Replies: 5
Views: 7659

PostForum: Support   Posted: Sun Mar 15, 2009 5:43 pm   Subject: Can't log in?
See, for example, the following thread:
http://www.gixen.com/forum/viewtopic.php?t=2186&start=0
What exactly was the error message Gixen gave you?
  Topic: gixen did not bid
juangrande

Replies: 1
Views: 5174

PostForum: Support   Posted: Sat Mar 14, 2009 5:48 am   Subject: gixen did not bid
See http://pages.ebay.com/help/buy/bid-increments.html or http://pages.ebay.com.au/help/buy/bid-increments.html

The bid increment for auctions in the range $250 - $500 is $5.00; thus, the minimum e ...
  Topic: This snipe may have been entered too late into Gixen: NOT!
juangrande

Replies: 9
Views: 10658

PostForum: Support   Posted: Fri Mar 13, 2009 9:15 pm   Subject: This snipe may have been entered too late into Gixen: NOT!
Ah, true, but the item was never added, right? There is also a message above that says: "Could not add this item - auction number or money format not valid.".

Ah, yes. Now I see the mone ...
  Topic: This snipe may have been entered too late into Gixen: NOT!
juangrande

Replies: 9
Views: 10658

PostForum: Support   Posted: Thu Mar 12, 2009 8:06 pm   Subject: This snipe may have been entered too late into Gixen: NOT!
I was able to add it without problems, as well, Mario. So I tried adding it with "$2.00" entered, and it gave me exactly the error message he reported. So, I suspected that the error was b ...
  Topic: This snipe may have been entered too late into Gixen: NOT!
juangrande

Replies: 9
Views: 10658

PostForum: Support   Posted: Wed Mar 11, 2009 9:39 pm   Subject: This snipe may have been entered too late into Gixen: NOT!
Hmmm... Mario will have to have a look. I would suggest emailing him directly with your eBay username so he can look you up.
  Topic: This snipe may have been entered too late into Gixen: NOT!
juangrande

Replies: 9
Views: 10658

PostForum: Support   Posted: Wed Mar 11, 2009 6:50 pm   Subject: This snipe may have been entered too late into Gixen: NOT!
This error occurs if you type non-numeric characters in the Your bid: field. For example, if you enter AU $2.00 you will get this error.

Enter your bid as, say, 10.00 (only using digits and t ...
  Topic: Current Bid Price does not match eBay
juangrande

Replies: 1
Views: 4151

PostForum: Support   Posted: Fri Mar 06, 2009 3:00 pm   Subject: Current Bid Price does not match eBay
In order to reduce the load on the Gixen servers, Gixen does not keep price information current. Rather, it updates price information as a batch process every hour or so. As you've already noticed, ...
  Topic: Clock?
juangrande

Replies: 1
Views: 5810

PostForum: Suggestions and Ideas   Posted: Fri Mar 06, 2009 2:49 pm   Subject: Clock?
I see no reason to have a clock on the snipe page since eBay provides this on each auction page. The point of using a sniping service is to be free from a clock: you simply decide what you are willin ...
  Topic: gixen and bidding
juangrande

Replies: 2
Views: 5057

PostForum: Support   Posted: Wed Mar 04, 2009 9:03 pm   Subject: gixen and bidding
Yes, Gixen just bids your maximum bid. However, by the rules of eBay auctions, the current and/or winning bid is determined by the second-highest bid. Thus, there is no good reason to bid less than ...
  Topic: New to this so excuse the daft questions
juangrande

Replies: 13
Views: 13831

PostForum: Support   Posted: Mon Feb 16, 2009 4:34 pm   Subject: New to this so excuse the daft questions
Maybe I haven't been around long enough, but I don't really think your situation where you lost to a guy who beat your price by 6 hours ahead of time is the same situation as a guy who beats you 1 sec ...
  Topic: New to this so excuse the daft questions
juangrande

Replies: 13
Views: 13831

PostForum: Support   Posted: Mon Feb 16, 2009 8:17 am   Subject: New to this so excuse the daft questions
If it was an automatic snipe, then how did they know to bid just $0.01 more than mystiquez's bid? The bidder before that had only taken the price upto $3.85, so mystiquez's maximum bid of $7.00 was qu ...
  Topic: bid not submited
juangrande

Replies: 3
Views: 5085

PostForum: Support   Posted: Sat Feb 14, 2009 7:15 pm   Subject: bid not submited
Could you provide us with an auction number, the amount you intended to bid and the Gixen error message (if any)? Mario would also need your eBay userid in order to check the Gixen logs.
  Topic: Current Price Not Updated
juangrande

Replies: 2
Views: 4478

PostForum: Support   Posted: Sat Feb 14, 2009 7:13 pm   Subject: Current Price Not Updated
Gixen no longer updates the current price field dynamically: it is updated every hour or so as a batch process. Updating the current price field with every page refresh was just too expensive. So, i ...
  Topic: New to this so excuse the daft questions
juangrande

Replies: 13
Views: 13831

PostForum: Support   Posted: Sat Feb 14, 2009 11:03 am   Subject: New to this so excuse the daft questions
This was simply a case of somebody manually outsniping an automatic sniper. It's not impossible to do, and it has actually happened to me just a few days back too.

As Mark pointed out, there is no ...
  Topic: New to this so excuse the daft questions
juangrande

Replies: 13
Views: 13831

PostForum: Support   Posted: Fri Feb 13, 2009 3:55 pm   Subject: New to this so excuse the daft questions
Oh, my! You were the victim of the infamous one-penny snipe! Here are the last three bids in the bid history for reference:


v****(423) $7.01 11:24:54
s***e(10) $7. ...
  Topic: summary row
juangrande

Replies: 8
Views: 11693

PostForum: Suggestions and Ideas   Posted: Mon Feb 09, 2009 10:13 am   Subject: summary row
Yes, I know Ebay's watch list can do something like this, that's why I suggested it. However, Ebay's watch list can't warn you that your maximum bid is now too low. That's because you may not have eve ...
  Topic: summary row
juangrande

Replies: 8
Views: 11693

PostForum: Suggestions and Ideas   Posted: Sun Feb 08, 2009 3:11 pm   Subject: summary row
These are all things that can be done by using eBay's watch list or an auction management program (such as JBidWatcher). While I'm sure Mario could do this, I don't think it makes any sense for the G ...
  Topic: forum search for author doesn't work
juangrande

Replies: 4
Views: 5997

PostForum: Support   Posted: Sun Feb 08, 2009 3:05 pm   Subject: forum search for author doesn't work
Yes. Contact Mario directly via <support@gixen.com> for the details.
  Topic: bidding ended with gixen bidding.
juangrande

Replies: 6
Views: 7089

PostForum: Support   Posted: Sat Feb 07, 2009 10:31 am   Subject: bidding ended with gixen bidding.
You should never use Gixen watch an auction. You should call up the auction from eBay and watch it from there. Yes, you could use the Add button to avoid confusing Gixen, as Mark suggested, but I wo ...
  Topic: multiple items within a group.
juangrande

Replies: 7
Views: 13636

PostForum: Suggestions and Ideas   Posted: Sat Feb 07, 2009 8:40 am   Subject: multiple items within a group.
That is an interesting suggestion! If I understand this correctly, the suggestion is to allow one to set the number of items in a group Gixen should win until it stops bidding. Currently, Gixen bids ...
  Topic: Continue to update CANCELED items?
juangrande

Replies: 1
Views: 7227

PostForum: Suggestions and Ideas   Posted: Fri Feb 06, 2009 10:29 am   Subject: Continue to update CANCELED items?
I can't speak for Mario, but I would not be in favor of this. If you want to continue to track an auction after your bid has been canceled, then (in my opinion, of coures) you should either place it ...
  Topic: Purge Completed - should it remove cancelled auctions too?
juangrande

Replies: 10
Views: 17730

PostForum: Suggestions and Ideas   Posted: Thu Feb 05, 2009 2:06 pm   Subject: Purge Completed - should it remove cancelled auctions too?
Thanks for doing the "think more" for me, Mark. Very Happy
  Topic: Add "Shipping Cost" field
juangrande

Replies: 14
Views: 17763

PostForum: Suggestions and Ideas   Posted: Thu Feb 05, 2009 11:40 am   Subject: Add "Shipping Cost" field
I think he's agreeing with you, Mark. I just don't think all bidders actually do (even though they should). Very Happy
  Topic: Purge Completed - should it remove cancelled auctions too?
juangrande

Replies: 10
Views: 17730

PostForum: Suggestions and Ideas   Posted: Wed Feb 04, 2009 10:17 am   Subject: Purge Completed - should it remove cancelled auctions too?
I think <Purge Completed> is pretty unambiguous. All one has to do is understand that "completed" means "ended" and now that it has been pointed out, "ended" inclu ...
  Topic: Add "Shipping Cost" field
juangrande

Replies: 14
Views: 17763

PostForum: Suggestions and Ideas   Posted: Sun Feb 01, 2009 11:18 pm   Subject: Add "Shipping Cost" field
I keep hoping some brilliant programmer will come along and write a client side auction management application that uses the Gixen API. Something along the lines of JBidWatcher would be ideal. Then, ...
  Topic: outbid by the least amount - how could this happen?
juangrande

Replies: 13
Views: 15975

PostForum: Support   Posted: Sat Jan 24, 2009 9:24 am   Subject: outbid by the least amount - how could this happen?
That is possibly the most succinct and accurate summary of how and why we use Gixen that we have ever had on here.

That's right, Mark! Now why couldn't we have been than succinct and accurate? ...
  Topic: outbid by the least amount - how could this happen?
juangrande

Replies: 13
Views: 15975

PostForum: Support   Posted: Thu Jan 22, 2009 4:59 pm   Subject: outbid by the least amount - how could this happen?
o***r's bid is irrelevant, it came before y***a's bid. Your bid was never compared against it.

Mario is right: your bid was only compared to y***a's bid. To make this clearer, this is what the bid ...
  Topic: outbid by the least amount - how could this happen?
juangrande

Replies: 13
Views: 15975

PostForum: Support   Posted: Thu Jan 22, 2009 10:03 am   Subject: outbid by the least amount - how could this happen?
Vickrey auctions are a better model for eBay auctions than "proxy bidding". A Vickrey auction is a sealed-bid second-price auction. This means that bids are hidden (e.g., sealed in an enve ...
  Topic: Could not add this item
juangrande

Replies: 6
Views: 7344

PostForum: Support   Posted: Thu Jan 15, 2009 8:41 pm   Subject: Could not add this item
Cool! I never even knew there was a problem with the autosnipe script and Mario's already fixed it! Very Happy
  Topic: Bid under asking price :-(
juangrande

Replies: 6
Views: 7166

PostForum: Support   Posted: Thu Jan 15, 2009 8:39 pm   Subject: Bid under asking price :-(
I'll offer another suggestion: If you are willing to bid the Buy-It-Now price (or more), then you should consider just clicking the Buy-It-Now and buying in on the spot. Yes, I know, one often wins f ...
  Topic: 3 second offset question
juangrande

Replies: 16
Views: 20095

PostForum: Support   Posted: Sun Jan 11, 2009 12:17 pm   Subject: 3 second offset question
As an addendum, losing by a bid increment is natural. If you bid 16.51 and the "winning bid" is 17.01, that just means that the winning bidder bid at least 0.50 more than you: he could have ...
  Topic: 3 second offset question
juangrande

Replies: 16
Views: 20095

PostForum: Support   Posted: Sun Jan 11, 2009 12:09 pm   Subject: 3 second offset question
Otherwise, I am just-so-happened to bid right on the money of other people's bids. How in god's green earth could I be so close? This is really incredible. It happened a month ago with items costing 1 ...
  Topic: 3 second offset question
juangrande

Replies: 16
Views: 20095

PostForum: Support   Posted: Thu Jan 08, 2009 10:54 pm   Subject: 3 second offset question
If bid increments are 50 Euro cents, and they are at 20-30 euros, then a 20.51 bid trumps a 20.50 bid.

It's not quite that simple. The rule is that in order for your bid to be accepted, it must be ...
  Topic: group bidding for more than one item of the same type?
juangrande

Replies: 5
Views: 7290

PostForum: Support   Posted: Wed Jan 07, 2009 7:08 pm   Subject: group bidding for more than one item of the same type?
Sure, you can edit them. As for the multiple-item-listings, note that the price you enter is per item, and that ebay proxy bidding may not work - the price you enter is the actual price you will pay. ...
  Topic: Lost auction 250335919199 - bid under asking price?
juangrande

Replies: 2
Views: 5903

PostForum: Support   Posted: Wed Dec 10, 2008 1:21 am   Subject: Lost auction 250335919199 - bid under asking price?
Personally, I think to extend gixen to provide a more accurate indication, would probably be more work than it is worth since it would involve taking account of stating price, whether a bid had been p ...
  Topic: lost to lower bid #310098819685
juangrande

Replies: 5
Views: 6497

PostForum: Support   Posted: Fri Nov 21, 2008 1:15 pm   Subject: lost to lower bid #310098819685
I don't remember why I allowed that in the first place.

Smile Well, you can't foresee everything when you first design a system. I suspect that this happens so rarely that it really isn't worth the ...
  Topic: lost to lower bid #310098819685
juangrande

Replies: 5
Views: 6497

PostForum: Support   Posted: Tue Nov 18, 2008 9:09 pm   Subject: lost to lower bid #310098819685
You submitted this snipe 51 minutes after auction already ended, haven't you noticed?

Interesting! When I tried to add a snipe one minute after auction close using the Greasemonkey autosnipe scrip ...
  Topic: Watched Gixen do its snipe. Pretty amazing
juangrande

Replies: 2
Views: 6374

PostForum: Impressions   Posted: Sun Nov 09, 2008 9:50 pm   Subject: Watched Gixen do its snipe. Pretty amazing
I would suggest not watching the bidding by watching Gixen though.

That is a good point. Gixen is not designed for auction management: it is designed for placing bids. If you want to watch Gixen ...
  Topic: eBid support?
juangrande

Replies: 9
Views: 16389

PostForum: Suggestions and Ideas   Posted: Thu Oct 23, 2008 7:10 pm   Subject: eBid support?
Hmmm... I must have confused the two, Keith. Sorry.

By the way, didn't you say you could use the Gixen API with JBidWatcher so that one could use the JBidWatcher interface to enter snipes on Gixe ...
  Topic: No paypal account error
juangrande

Replies: 2
Views: 5442

PostForum: Support   Posted: Wed Oct 22, 2008 5:43 pm   Subject: No paypal account error
This is a known eBay glitch. See the thread http://forums.ebay.com/db1/thread.jspa?threadID=2000618932&tstart=0&mod=1224532457215 on the eBay bidding board for directions to correct the prob ...
  Topic: eBid support?
juangrande

Replies: 9
Views: 16389

PostForum: Suggestions and Ideas   Posted: Sat Oct 18, 2008 10:06 am   Subject: eBid support?
From the eBid help files:

uBid displays a countdown to the auction close time. This countdown represents the time you have left to bid on that auction. If a bid is placed within 3 minutes of the au ...
  Topic: Cannnot add this item error
juangrande

Replies: 4
Views: 4973

PostForum: Support   Posted: Wed Oct 15, 2008 6:50 pm   Subject: Cannnot add this item error
This item is a Buy It Now. Just enter the Buy It Now price directly and it's yours.
  Topic: Great Service
juangrande

Replies: 1
Views: 4709

PostForum: Impressions   Posted: Mon Sep 22, 2008 1:43 pm   Subject: Great Service
This really helps me on not overbidding on an item. I stick with my max and hope for the best!

That's an important observation. If everybody bidding on eBay auctions took the advice given by eBay ...
  Topic: "live auctions"
juangrande

Replies: 3
Views: 7795

PostForum: Support   Posted: Sat Sep 20, 2008 7:19 am   Subject: "live auctions"
bids are effectively sealed until the live auction begins

Good point, Mark! This can be seen by viewing the bidding history http://offer.liveauctions.ebay.com/ws/eBayISAPI.dll?ViewBids&item=19 ...
  Topic: "live auctions"
juangrande

Replies: 3
Views: 7795

PostForum: Support   Posted: Fri Sep 19, 2008 7:20 pm   Subject: "live auctions"
AgentSteel53, you need to read up on live auctions at

http://pages.ebay.com/liveauctions/help/welcome/overview.html

The short answer is that you can't snipe a live auction because it's, well, a ...
  Topic: simply great!
juangrande

Replies: 4
Views: 7391

PostForum: Impressions   Posted: Sun Sep 14, 2008 3:24 pm   Subject: simply great!
Well said, Mark!

Another way of looking at this is to observe that an eBay auction is a modified form of sealed-bid second-price auction, also called a Vickrey auction. The appropriate way to bid ...
  Topic: eBay error - Transaction Blocked
juangrande

Replies: 1
Views: 4281

PostForum: Support   Posted: Fri Sep 12, 2008 5:24 pm   Subject: eBay error - Transaction Blocked
It looks like eBay pulled the listing: it doesn't exist anymore. This has nothing to do with Gixen.
  Topic: can I bid against myself?
juangrande

Replies: 3
Views: 6105

PostForum: Support   Posted: Wed Sep 10, 2008 7:11 pm   Subject: can I bid against myself?
It's not a dumb question: eBay auctions work very differently than outcry auctions (which are what most people are familiar with). eBay auctions are a variant of what's called a Vickrey auction in wh ...
  Topic: Bid History
juangrande

Replies: 6
Views: 11214

PostForum: Suggestions and Ideas   Posted: Sat Sep 06, 2008 3:43 pm   Subject: Bid History
I'll just throw my two cents in here: Keeping a bid history is a task that should be done on the client side. There is nothing time-critical about it and therefore no reason for it to take up server ...
  Topic: highest bid was used but unnecessary
juangrande

Replies: 1
Views: 4140

PostForum: Support   Posted: Wed Sep 03, 2008 10:05 pm   Subject: highest bid was used but unnecessary
Could you give us the auction number?

It sounds like there may have been a reserve, and your bid met the reserve. We'd have to see the auction to know for sure. Whatever happened, it had nothing ...
 
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