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  Topic: bids not being recorded in my history?
Cupid

Replies: 1
Views: 29

PostForum: Support   Posted: Sun Oct 20, 2019 2:22 pm   Subject: bids not being recorded in my history?
Did yours stop recording on 10/12/19 ?
  Topic: Is GIxen a branch of Ebay ?
Cupid

Replies: 1
Views: 41

PostForum: Suggestions and Ideas   Posted: Thu Oct 17, 2019 10:55 am   Subject: Is GIxen a branch of Ebay ?
It has been suggested before, but there has never been any other auction site with the user base that would make it worthwhile developing a sniping solution.
  Topic: AWARE OF PROBLEMS, WORKING ON IT
Cupid

Replies: 53
Views: 2461

PostForum: Support   Posted: Thu Oct 17, 2019 3:31 am   Subject: AWARE OF PROBLEMS, WORKING ON IT
Is this why I got an email saying my gixen mirror expired, yet when I tried to log in I didn't get the wait time?

That would not be related to the discussion on this thread, no. Perhaps your subscr ...
  Topic: Not getting Gixen mirror.
Cupid

Replies: 2
Views: 85

PostForum: Support   Posted: Wed Oct 16, 2019 3:36 am   Subject: Not getting Gixen mirror.
Do you think that you may be in need of the recovery options that are available on the 'Sign Up' page:

Forgot your Gixen username? You can retrieve it

Are you able to elaborate a bit by remembe ...
  Topic: Bid wasn’t placed
Cupid

Replies: 10
Views: 171

PostForum: Support   Posted: Tue Oct 15, 2019 11:49 am   Subject: Bid wasn’t placed
Don't use the browser refresh, particularly after you make an edit, this may cause multiple edits which will mess things up if performed in the last couple of minutes of the auction, which is when Gix ...
  Topic: Autosnipe Chrome Support
Cupid

Replies: 30
Views: 10821

PostForum: Announcements   Posted: Tue Oct 15, 2019 11:42 am   Subject: Autosnipe Chrome Support
More support requested when i kick off the Gixen Chrome extension it pops up the window with the correct item number then it immediately changes it to an old item number. have tried clearing cache, c ...
  Topic: chrome extension issues
Cupid

Replies: 1
Views: 76

PostForum: Support   Posted: Tue Oct 15, 2019 11:41 am   Subject: chrome extension issues
Support for it (Keith is the developer) is generally held on [url=http://www.gixen.com/forum/viewtopic.php?t=9102]this thread.

I'll also put a link to this one on it.
  Topic: Help understanding error code
Cupid

Replies: 1
Views: 75

PostForum: Support   Posted: Tue Oct 15, 2019 11:33 am   Subject: Help understanding error code
Usually it means that Ebay has limited your buying because they require more information to verify your account.

Is it a relatively newly set up Ebay account, or are you now buying/bidding on thing ...
  Topic: Bid wasn’t placed
Cupid

Replies: 10
Views: 171

PostForum: Support   Posted: Tue Oct 15, 2019 9:11 am   Subject: Bid wasn’t placed
Only Mario will be able to provide further information then.

He can be contacted directly via email at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above.

...
  Topic: Bid wasn’t placed
Cupid

Replies: 10
Views: 171

PostForum: Support   Posted: Tue Oct 15, 2019 8:58 am   Subject: Bid wasn’t placed
Are you sure ?

The auction that you are referencing (293267621406) is definitely over and was open for it's whole duration of 7 days, that status indicates that Gixen still thinks the auction is ru ...
  Topic: Bid wasn’t placed
Cupid

Replies: 10
Views: 171

PostForum: Support   Posted: Tue Oct 15, 2019 6:13 am   Subject: Bid wasn’t placed
When you get that status it often indicates that you entered the snipe too late or that you edited it again after the auction had completed.

Was it exactly the same status on the Mirror tab ?

It ...
  Topic: Bid wasn’t placed
Cupid

Replies: 10
Views: 171

PostForum: Support   Posted: Tue Oct 15, 2019 3:11 am   Subject: Bid wasn’t placed
What status did Gixen give the snipe, on both the Main and Mirror tabs, after the auction had finished ?

I note that in the description it says 'I SHIP TO ALL 50 U.S. STATES ONLY', so does your del ...
  Topic: Mirror fees
Cupid

Replies: 2
Views: 256

PostForum: Support   Posted: Mon Oct 14, 2019 3:11 am   Subject: Mirror fees
All the options available are still present at the top of the Settings page, which you get to by pushing the 'Settings' button after you have logged in via the web interface.
  Topic: How to manage/create GIXEN WATCH LIST? MAX BID = 0 ?
Cupid

Replies: 2
Views: 277

PostForum: Support   Posted: Sun Oct 13, 2019 12:26 pm   Subject: How to manage/create GIXEN WATCH LIST? MAX BID = 0 ?
The lists referred to are created and maintained on the Ebay site, not Gixen.

You have to create one called 'Gixen List' if you want o use that. You don't have to do so, having two lists that you c ...
  Topic: offset settings affected by eBay target site?
Cupid

Replies: 2
Views: 291

PostForum: Support   Posted: Sun Oct 13, 2019 12:10 pm   Subject: offset settings affected by eBay target site?
Actually all Ebay servers are located in the US, even those ones that power the sites other than .com... so there's not much to be gained by considering when servers might be located further away, bec ...
  Topic: Damn bots fall asleep...
Cupid

Replies: 2
Views: 89

PostForum: Suggestions and Ideas   Posted: Sun Oct 13, 2019 12:05 pm   Subject: Damn bots fall asleep...
I do accept that this aspect is a somewhat Heath Robinson solution to the particular issue of spam on this forum... Unfortunately, this is necessitated by it being shoe horned onto a particularly old ...
  Topic: How come I can not add anymore new snips
Cupid

Replies: 16
Views: 864

PostForum: Support   Posted: Sun Oct 13, 2019 8:47 am   Subject: How come I can not add anymore new snips
On the free account the missed auction will have been due to the issue referred to in [url=https://www.gixen.com/forum/viewtopic.php?t=9488]this thread.

If you are permitted to enter the snipe it ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 201
Views: 128526

PostForum: Suggestions and Ideas   Posted: Sun Oct 13, 2019 8:32 am   Subject: Re: Waiting 60nsevonds
I too am having the same problem. I paid for the 2 year mirror service 4/14/19 and am getting the prompt to sign up for mirror service too.

You can contact Mario direct at the support email addres ...
  Topic: server down
Cupid

Replies: 11
Views: 454

PostForum: Support   Posted: Sun Oct 13, 2019 6:55 am   Subject: server down
Please continue this discussion on Mario's related thread [url=http://www.gixen.com/forum/viewtopic.php?t=9488]here.
  Topic: server down
Cupid

Replies: 11
Views: 454

PostForum: Support   Posted: Sun Oct 13, 2019 6:43 am   Subject: server down
I agree, it is... I'm now guessing there is a hardware problem... which usually takes quite a bit of faffing about to deal with.
  Topic: server down
Cupid

Replies: 11
Views: 454

PostForum: Support   Posted: Sun Oct 13, 2019 5:12 am   Subject: server down
The whole point of a Mirror subscription is that when there are issues with one server the other still performs the required function.

I've never seen any guarantees regarding availability of the u ...
  Topic: New restriction on free accounts
Cupid

Replies: 68
Views: 4537

PostForum: Announcements   Posted: Sat Oct 12, 2019 9:21 am   Subject: New restriction on free accounts
I interpreted what Mario wrote, earlier in this thread, as meaning that the user would not be able to enter more snipes than could result in winning more than 4 in a month. That could be wrong though, ...
  Topic: Icon on home screen samsung phone
Cupid

Replies: 1
Views: 145

PostForum: Support   Posted: Thu Oct 10, 2019 4:42 am   Subject: Icon on home screen samsung phone
Is this via the mobile site or the full site ?

On the mobile site do you still have the menu to the righto f the Icon at the top?... The Home button is the first on that menu.
  Topic: Pay-per-use subscription
Cupid

Replies: 14
Views: 569

PostForum: Support   Posted: Sun Oct 06, 2019 1:38 pm   Subject: Pay-per-use subscription
If you'd like him to take a look I'd recommend that you now email him at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above and direct him to this thread so that ...
  Topic: Pay-per-use subscription
Cupid

Replies: 14
Views: 569

PostForum: Support   Posted: Sun Oct 06, 2019 1:27 pm   Subject: Pay-per-use subscription
Do you recall what status Gixen gave the snipes, that you believe you should not be charged for, after the auctions had completed ?

There is of course a 0.20c minimum, which would apply to all auct ...
  Topic: Pay-per-use subscription
Cupid

Replies: 14
Views: 569

PostForum: Support   Posted: Sun Oct 06, 2019 11:46 am   Subject: Pay-per-use subscription
I note that you say that you bid on two of the auctions that you won, but you don't say whether Gixen also bid on those auctions? Was it able to do so, or not ?

If your manual bid was less than you ...
  Topic: Bid Timings
Cupid

Replies: 6
Views: 348

PostForum: Support   Posted: Thu Oct 03, 2019 4:22 am   Subject: Bid Timings
Personally, I recommend offsets slightly higher than the default of 6 seconds for items that attract many snipers in order to gain the advantage of getting in before the other snipers and gain the adv ...
  Topic: Bid Timings
Cupid

Replies: 6
Views: 348

PostForum: Support   Posted: Tue Oct 01, 2019 4:13 am   Subject: Bid Timings
I suspect there is some confusion here.

It isn't the last accepted bid that wins on Ebay it is the highest accepted bid that wins.

There was a bid of $60 placed with one second to go, it didn't ...
  Topic: Winning bid
Cupid

Replies: 1
Views: 269

PostForum: Support   Posted: Sun Sep 29, 2019 2:18 pm   Subject: Winning bid
It is generally an Ebay function to inform you that you have Won an auction.

You can however also turn on Gixen notification summaries, on the Settings page, so long as you have a Mirror subscripti ...
  Topic: no settings tab
Cupid

Replies: 1
Views: 208

PostForum: Support   Posted: Thu Sep 26, 2019 8:00 am   Subject: no settings tab
The message flags that your authorisation is about to run out, it will still work for a few days after you get that message but it is best to update your authorisation as soon as possible.

The 'Set ...
  Topic: king4545
Cupid

Replies: 2
Views: 205

PostForum: Support   Posted: Wed Sep 18, 2019 11:18 am   Subject: king4545
The offsets on the two servers, as with most other aspects of the snipe are independent of one another.

The one with the largest offset is the one most likely to reach an Ebay server first, so if y ...
  Topic: Mirror
Cupid

Replies: 1
Views: 203

PostForum: Support   Posted: Wed Sep 18, 2019 5:25 am   Subject: Mirror
Since this has been discussed so many times here, I think it's best if I suggest that you use the forums search function to find some of those discussions.
  Topic: Gixen Service With Mirror Service Not Working For Me
Cupid

Replies: 3
Views: 269

PostForum: Support   Posted: Wed Sep 18, 2019 5:23 am   Subject: Gixen Service With Mirror Service Not Working For Me
I responded on the other thread that you were contributing to [url=http://www.gixen.com/forum/viewtopic.php?t=9459]here.
  Topic: Import watched list
Cupid

Replies: 4
Views: 248

PostForum: Support   Posted: Wed Sep 18, 2019 5:20 am   Subject: Import watched list
I'm assuming from what you've written, that there isn't any further issue with items being imported from your watch list ?
  Topic: How come I can not add anymore new snips
Cupid

Replies: 16
Views: 864

PostForum: Support   Posted: Wed Sep 18, 2019 5:13 am   Subject: How come I can not add anymore new snips
Yes, it does sound like the Gixen account that you are using has not been flagged as having the Mirror service that you paid for. It is likely that an account that you are associated with has been, ju ...
  Topic: How come I can not add anymore new snips
Cupid

Replies: 16
Views: 864

PostForum: Support   Posted: Mon Sep 16, 2019 2:32 am   Subject: How come I can not add anymore new snips
Usually the issue that you are reporting is as a result of a user having more than one Gixen account and the subscription having been applied to a different one from that which you are logging in to, ...
  Topic: Import watched list
Cupid

Replies: 4
Views: 248

PostForum: Support   Posted: Sun Sep 15, 2019 11:53 am   Subject: Import watched list
Are these all auction items (not 'Buy it Now's, which can't be sniped) that you have not placed a manual bid on ?

Can you provide some example item numbers of items on your watch list which will n ...
  Topic: New restriction on free accounts
Cupid

Replies: 68
Views: 4537

PostForum: Announcements   Posted: Sun Sep 15, 2019 11:42 am   Subject: New restriction on free accounts
I just don't know how Mario has chosen to implement the restriction, which is why I haven't attempted to answer that question.

I have ideas about how I would have done it myself, but stating those ...
  Topic: New restriction on free accounts
Cupid

Replies: 68
Views: 4537

PostForum: Announcements   Posted: Sun Sep 15, 2019 11:15 am   Subject: Re: Will my bids go through?
The free service is limited to infrequent users now.

Yes, it is.
  Topic: Red text on sign up
Cupid

Replies: 2
Views: 211

PostForum: Support   Posted: Sun Sep 15, 2019 9:49 am   Subject: Red text on sign up
I recommend that you authorise it again, since the message on the Main page can be generated from interaction with Ebay, whereas the one on the 'Settings' page is only updated at the time you authoris ...
  Topic: How come I can not add anymore new snips
Cupid

Replies: 16
Views: 864

PostForum: Support   Posted: Sun Sep 15, 2019 9:42 am   Subject: How come I can not add anymore new snips
This message is not asking you to authorise, which is free.

The new restriction requires you to pay something if you want to schedule as many snipes as you do per month.

Otherwise, you will nee ...
  Topic: How come I can not add anymore new snips
Cupid

Replies: 16
Views: 864

PostForum: Support   Posted: Sun Sep 15, 2019 8:16 am   Subject: How come I can not add anymore new snips
What exactly is the error message that you are getting ?

Do you have a Mirror subscription ?

If not, perhaps it is related to the new restrictions discussed [url=http://www.gixen.com/forum/viewt ...
  Topic: Eliminate?
Cupid

Replies: 1
Views: 200

PostForum: Support   Posted: Sun Sep 15, 2019 5:09 am   Subject: Eliminate?
Please refer to the following recent threads:

a> [url=http://www.gixen.com/forum/viewtopic.php?t=9456]this
b> [url=http://www.gixen.com/forum/viewtopic.php?t=9455]this
c> [url=http://www ...
  Topic: Problem with Gixen ?
Cupid

Replies: 3
Views: 245

PostForum: Support   Posted: Sun Sep 15, 2019 4:28 am   Subject: Problem with Gixen ?
I don't think there was any intention to prevent people using the free service at all, but it does look like the implementation of further restrictions may have had unintended consequences.

Please ...
  Topic: Please eliminate Gixen Mirror pay-per-use balance of on the
Cupid

Replies: 7
Views: 356

PostForum: Support   Posted: Sun Sep 15, 2019 3:21 am   Subject: Please eliminate Gixen Mirror pay-per-use balance of on the
In that case I guess that this restriction has been imposed in error, perhaps while trying to make the changes that I referred to.

I suggest emailing Mario at the support address given on the [url= ...
  Topic: Please eliminate Gixen Mirror pay-per-use balance of on the
Cupid

Replies: 7
Views: 356

PostForum: Support   Posted: Sun Sep 15, 2019 2:55 am   Subject: Please eliminate Gixen Mirror pay-per-use balance of on the
Perhaps related to new restrictions on free use discussed on [url=http://www.gixen.com/forum/viewtopic.php?t=9439]this thread ?
  Topic: hi im getting an error
Cupid

Replies: 3
Views: 300

PostForum: Support   Posted: Sun Sep 15, 2019 2:53 am   Subject: hi im getting an error
My guess is that this is related to new restrictions on free use discussed on [url=http://www.gixen.com/forum/viewtopic.php?t=9439]this thread.
  Topic: New restriction on free accounts
Cupid

Replies: 68
Views: 4537

PostForum: Announcements   Posted: Sat Sep 14, 2019 4:28 am   Subject: Re: How many accounts do I have?
I need to know how many accounts I have as I may be duplicated also when do I pay $6.00 which is okay with me. I may only use Gixen a couple of times a month but always I have contributed. Please let ...
  Topic: Getting outsniped
Cupid

Replies: 6
Views: 381

PostForum: Support   Posted: Sat Sep 14, 2019 4:23 am   Subject: Getting outsniped
As discussed many times on this forum, there isn't a definitive answer to your question which applies to all auctions all the time and this is why the offset is configurable by the user. If there were ...
  Topic: Auction Ended - Gixen Didn't Make Bid
Cupid

Replies: 4
Views: 335

PostForum: Support   Posted: Sat Sep 14, 2019 4:12 am   Subject: Auction Ended - Gixen Didn't Make Bid
Since the bid increment is $0.25 as detailed [url=https://www.ebay.com/help/buying/bidding/automatic-bidding?id=4014]here, a bid of $1.25 when the auction price is already $1.04 would have been reject ...
  Topic: Auction jsut ended but gixen reports 1+days left!
Cupid

Replies: 3
Views: 262

PostForum: Support   Posted: Fri Sep 13, 2019 9:56 am   Subject: Auction jsut ended but gixen reports 1+days left!
There does appear to be a lot more 'Best Offer' buttons around these days... and more often they are losing sellers money in achieving lower prices, though of course those sellers are not realising th ...
  Topic: Getting outsniped
Cupid

Replies: 6
Views: 381

PostForum: Support   Posted: Fri Sep 13, 2019 3:24 am   Subject: Getting outsniped
Timing is always less significant than amount.

The only way that you can win an Ebay auction when someone else is prepared to pay more than you and either place a bid directly or schedule a snipe w ...
  Topic: Auction ended, without bidding
Cupid

Replies: 1
Views: 240

PostForum: Support   Posted: Tue Sep 10, 2019 3:58 am   Subject: Auction ended, without bidding
This auction was finished with the seller accepting a best offer as you can see from looking at the bids page [url=https://www.ebay.co.uk/bfl/viewbids/174017850641]here.

In this case Gixen is unabl ...
  Topic: HELP ME understand INCREMENT NOT LOGIGAL
Cupid

Replies: 3
Views: 293

PostForum: Support   Posted: Tue Sep 10, 2019 3:53 am   Subject: HELP ME understand INCREMENT NOT LOGIGAL
Increments are potentially different for each currency (and actually sometimes for each home site) and Ebay (and therefore Gixen) forces you to always bid in the currency of the auction, subject to th ...
  Topic: HELP ME understand INCREMENT NOT LOGIGAL
Cupid

Replies: 3
Views: 293

PostForum: Support   Posted: Mon Sep 09, 2019 7:17 am   Subject: HELP ME understand INCREMENT NOT LOGIGAL
According to this:

https://www.ebay.com.au/help/buying/bidding/automatic-bidding?id=4014

the bid increment is indeed 2.50 up to an auction price of 249.99 and since the price was 220 when your b ...
  Topic: Trying To Change Timing Settings
Cupid

Replies: 3
Views: 306

PostForum: Support   Posted: Sun Sep 08, 2019 2:47 pm   Subject: Trying To Change Timing Settings
When you edit a snipe you have to push the 'Save' button before any changes that you make are confirmed, might that be why you are not seeing the value change for the snipe ?
  Topic: Edit text after it is published.
Cupid

Replies: 4
Views: 338

PostForum: Suggestions and Ideas   Posted: Sat Sep 07, 2019 4:13 am   Subject: Edit text after it is published.
I see.

No it isn't possible for you to do that. However if you later feel that what you have said is unclear you can always post again on the same thread to clarify what you mean, much as you have ...
  Topic: Higher price shown on Gixen than Ebay???!!
Cupid

Replies: 1
Views: 229

PostForum: Support   Posted: Fri Sep 06, 2019 9:12 am   Subject: Higher price shown on Gixen than Ebay???!!
On the bids page there is a retracted bid of ÂGBP 136.00.

This indicates the current high bid is ÂGBP 68 (ÂGBP 70 minus he bid increment which in this range is ÂGBP 2) not something you general ...
  Topic: Not connecting to watch list
Cupid

Replies: 1
Views: 204

PostForum: Support   Posted: Fri Sep 06, 2019 4:50 am   Subject: Not connecting to watch list
What is the symptom?... Are you receiving any error messages ?

Is it that your watch list is not imported when you push the 'Import Watch List' button ?

Have you made sure that the items in your ...
  Topic: Canceling subscription after 2 years
Cupid

Replies: 1
Views: 265

PostForum: Support   Posted: Thu Sep 05, 2019 1:16 am   Subject: Canceling subscription after 2 years
You can always cancel a recurring payment via Paypal and you should always be made aware when a new payment is being taken.

However note that if you cancel the recurring payment prior to the end of ...
  Topic: Gixen Desktop Manager (64-bit) released
Cupid

Replies: 27
Views: 65604

PostForum: Announcements   Posted: Tue Sep 03, 2019 11:15 am   Subject: Gixen Desktop Manager (64-bit) released
I guess that the account that you are using to run the application doesn't have update access to the working directory that the application is using.

The credentials would normally get stored in a ...
  Topic: Forum wont log me in, can only post as guest
Cupid

Replies: 1
Views: 217

PostForum: Support   Posted: Tue Sep 03, 2019 11:10 am   Subject: Forum wont log me in, can only post as guest
You can't.

Any identities associated the this forum, like mine, are entirely different from your Gixen credentials which you use to set up snipes.

This is deliberate so that anyone can post her ...
  Topic: Allow bids to be saved before making active?
Cupid

Replies: 1
Views: 204

PostForum: Suggestions and Ideas   Posted: Sun Sep 01, 2019 8:48 am   Subject: Allow bids to be saved before making active?
I'm not certain how you think this could work.

However, from what I interpret, there seems to be a proposal that it be possible to have inactive future snipes. I would suspect that possibility woul ...
  Topic: Unable to add a snipe because of 4 cent balance due
Cupid

Replies: 3
Views: 347

PostForum: Support   Posted: Fri Aug 30, 2019 7:59 am   Subject: Unable to add a snipe because of 4 cent balance due
If it were a 'Pay-Per-Use balance' I don't think it could be described as 'recurring' though, could it ?
  Topic: Gixen wont work errors
Cupid

Replies: 2
Views: 254

PostForum: Support   Posted: Thu Aug 29, 2019 2:52 am   Subject: Gixen wont work errors
What exactly is the error message that you get ?
  Topic: Unable to add a snipe because of 4 cent balance due
Cupid

Replies: 3
Views: 347

PostForum: Support   Posted: Thu Aug 29, 2019 2:51 am   Subject: Unable to add a snipe because of 4 cent balance due
I suggest emailing Mario direct at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above.
  Topic: Can't log in - Login keeps saying \"please try again\
Cupid

Replies: 2
Views: 256

PostForum: Support   Posted: Wed Aug 28, 2019 1:49 pm   Subject: Can't log in - Login keeps saying \"please try again\
Your suggestion may actually reduce the security of the site.

In my experience it is recommended that any site should respond with the same error message no matter what the problem with the credent ...
  Topic: currency
Cupid

Replies: 1
Views: 216

PostForum: Support   Posted: Sun Aug 25, 2019 3:06 am   Subject: currency
As you do when placing bids on Ebay directly on their site, Gixen always bids in the currency of the auction, whatever that may be, and so that is the currency in which you need to specify the maximum ...
  Topic: Change password
Cupid

Replies: 1
Views: 252

PostForum: Support   Posted: Fri Aug 23, 2019 2:53 pm   Subject: Change password
The only way that I know of is to use the link available on the 'Sign Up' page:

Forgot your Gixen password? You can reset it
  Topic: ebay authorization expiration ??
Cupid

Replies: 34
Views: 9751

PostForum: Support   Posted: Thu Aug 22, 2019 2:36 am   Subject: ebay authorization expiration ??
You don't need to pay a fee to do this, it does not cost you anything to authorise your account to Ebay.

So, if it has expired, for any reason, just authorise it again from the Settings page.

R ...
  Topic: EARLY snipe !!!
Cupid

Replies: 8
Views: 723

PostForum: Support   Posted: Wed Aug 21, 2019 9:38 am   Subject: EARLY snipe !!!
The value for an individual snipe is displayed on the snipe, on the left hand side under the item number. This is why I first asked you to check that it was set on both the 'Main' and 'Mirror' tabs. ...
  Topic: EARLY snipe !!!
Cupid

Replies: 8
Views: 723

PostForum: Support   Posted: Wed Aug 21, 2019 2:32 am   Subject: EARLY snipe !!!
Readers should also note that changing the default offset on the Settings page will not change the offsets on any snipes that are already scheduled.

Perhaps that is the cause of the confusion here ...
  Topic: lost password problem....
Cupid

Replies: 1
Views: 249

PostForum: Support   Posted: Tue Aug 20, 2019 12:53 pm   Subject: lost password problem....
If you push the 'Sign Up' button, which is on most of the tabs above, you get a page which includes:

Forgot your Gixen password? You can reset it [url=https://www.gixen.com/forgotpassword.php]here.
  Topic: EARLY snipe !!!
Cupid

Replies: 8
Views: 723

PostForum: Support   Posted: Tue Aug 20, 2019 3:25 am   Subject: EARLY snipe !!!
In that case you might be the first to ever report a snipe being sent early.

The only one that could check the details on the server is Mario and, since he's often busy making sure everything keeps ...
  Topic: EARLY snipe !!!
Cupid

Replies: 8
Views: 723

PostForum: Support   Posted: Mon Aug 19, 2019 9:43 am   Subject: EARLY snipe !!!
Do you have the snipe time set to 2 seconds on both the Main and the Mirror ?

These are displayed on different tabs within the web interface.
  Topic: Cannot validaye to Ebay
Cupid

Replies: 1
Views: 251

PostForum: Support   Posted: Sat Aug 17, 2019 1:01 pm   Subject: Cannot validaye to Ebay
Do you mean 'authorization' instead of 'validaye' which is not a term I have heard used here before ?

The most complete thread on that topic is perhaps [url=http://www.gixen.com/forum/viewtopic.php ...
  Topic: Cearing pre-filled pop ups from previous snipes
Cupid

Replies: 1
Views: 269

PostForum: Support   Posted: Sat Aug 17, 2019 5:55 am   Subject: Cearing pre-filled pop ups from previous snipes
I think you may be talking about predictive text features, which are part of your browsers function and therefore not something over which Gixen can exert any influence in the respect that you suggest ...
  Topic: Bid disappeared from gixen
Cupid

Replies: 10
Views: 6139

PostForum: Support   Posted: Fri Aug 16, 2019 3:40 am   Subject: Bid disappeared from gixen
Item 312725973826 the starting price was 12.99, it wasn't sold, it's never been possible to bid below the starting price.
  Topic: Edit text after it is published.
Cupid

Replies: 4
Views: 338

PostForum: Suggestions and Ideas   Posted: Fri Aug 16, 2019 3:30 am   Subject: Edit text after it is published.
Is this related to 'Comments that you can set when adding snipes, when they are enabled ?

If so those are editable via the normal editing process for a snipe, using the web interface.

If that is ...
  Topic: Bid disappeared from gixen
Cupid

Replies: 10
Views: 6139

PostForum: Support   Posted: Sat Aug 10, 2019 7:06 am   Subject: Bid disappeared from gixen
As Mario suggested in 2017 when this was last reported, it would be a good idea to also email him at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above.

That ...
  Topic: ebay authorization about to expire? Or not?
Cupid

Replies: 1
Views: 286

PostForum: Support   Posted: Sat Aug 10, 2019 7:00 am   Subject: ebay authorization about to expire? Or not?
The message on the settings page is only updated when you renew the authorisation.

It now seems that there are other things (other than just the passage of 18 months time) that cause the authorizat ...
  Topic: Gixen Desktop Manager
Cupid

Replies: 4
Views: 452

PostForum: Support   Posted: Thu Aug 08, 2019 1:45 am   Subject: Gixen Desktop Manager
I don't know how the different subscription options work with respect to the GDM, you may be on to something with your suggestion.

Only Mario can answer this question, if you would like to contact ...
  Topic: Gixen Desktop Manager
Cupid

Replies: 4
Views: 452

PostForum: Support   Posted: Wed Aug 07, 2019 1:09 pm   Subject: Gixen Desktop Manager
Where does it say N/A ?

Under 'Offset' or 'Status (Mirror)' ?

What is the Gixen Id being used ?
  Topic: Can I use Gixen with an ebay.co.uk account?
Cupid

Replies: 4
Views: 945

PostForum: Support   Posted: Wed Aug 07, 2019 8:35 am   Subject: Can I use Gixen with an ebay.co.uk account?
Yes, this is a different question, sellers are permitted to block bids from anywhere they choose, and that does indeed relate to where your primary shipping address is.

In this case the seller has ...
  Topic: Refresh button
Cupid

Replies: 2
Views: 315

PostForum: Support   Posted: Wed Aug 07, 2019 2:46 am   Subject: Refresh button
The Gixen Desktop Manager is designed to provide real time updates.

That's possible because it uses your own computers resources in order to do that.
  Topic: Clossing account
Cupid

Replies: 1
Views: 258

PostForum: Support   Posted: Tue Aug 06, 2019 3:22 am   Subject: Clossing account
What are you trying to achieve ?

Do you need more than you get from just not using your Gixen account any more ?
  Topic: Coates1303
Cupid

Replies: 1
Views: 269

PostForum: Support   Posted: Fri Aug 02, 2019 2:29 pm   Subject: Coates1303
At present, you will need to contact Mario directly at the support email address given on the Contact tab above if you want all record that you registered with Gixen deleted.

If it's just a snipe y ...
  Topic: Subscription expiring after 10 months!
Cupid

Replies: 1
Views: 479

PostForum: Impressions   Posted: Fri Aug 02, 2019 11:16 am   Subject: Subscription expiring after 10 months!
Are you sure it's your subscription that is expiring and not the authorisation for Gixen to place bids on Ebay (which costs nothing but does need updating at least once every 18 months)?

If it is y ...
  Topic: Seller does not provide shipping to the country or region
Cupid

Replies: 3
Views: 469

PostForum: Support   Posted: Thu Aug 01, 2019 3:42 am   Subject: Seller does not provide shipping to the country or region
Please also note that there is a difference between not specifying a shipping cost to a region and specifically excluding that region from bidding.

In the first instance bids are still allowed and ...
  Topic: Unable to Re-Authorize Gixen on Ebay Account
Cupid

Replies: 6
Views: 980

PostForum: Support   Posted: Wed Jul 31, 2019 2:26 am   Subject: Unable to Re-Authorize Gixen on Ebay Account
Where are you expecting this panel to appear ?

Have you tried adding snipes via the web interface, after you have logged in via the fields provided above ?
  Topic: Will Pay for Gixen service on another bidding website
Cupid

Replies: 1
Views: 338

PostForum: Suggestions and Ideas   Posted: Sat Jul 27, 2019 4:21 am   Subject: Will Pay for Gixen service on another bidding website
There currently aren't any online auction sites, other than Ebay, with either the capability to enable the functions that Gixen supports or the traffic that could justify the cost of a solution being ...
  Topic: Edit to change bid does NOT work
Cupid

Replies: 1
Views: 326

PostForum: Support   Posted: Thu Jul 25, 2019 4:21 am   Subject: Edit to change bid does NOT work
Snipes don't bid 'in place' on the page, you need to find the editable fields, which are, by default, at the bottom of the page, once the snipe details have been highlighted in red. Once your changes ...
  Topic: Paying for subscription with Paypal
Cupid

Replies: 2
Views: 399

PostForum: Support   Posted: Tue Jul 23, 2019 1:16 pm   Subject: Paying for subscription with Paypal
I've found that, with Paypal, even though setting up a potentially recurring payment requires that the backup of a bank account or credit card is required that when it comes to actually making the pay ...
  Topic: Choosing a delivery address when bidding
Cupid

Replies: 1
Views: 396

PostForum: Suggestions and Ideas   Posted: Sat Jul 20, 2019 2:32 am   Subject: Choosing a delivery address when bidding
I recommend that you set up separate Ebay accounts to bid with different shipping addresses, that way you don't have to change shipping addresses, you just choose the right account, and you can bid on ...
  Topic: New Login to PayPal email after re-authorizing eBay account
Cupid

Replies: 3
Views: 569

PostForum: Support   Posted: Tue Jul 16, 2019 1:23 am   Subject: New Login to PayPal email after re-authorizing eBay account
I think this is possibly another instance of [url=http://www.gixen.com/forum/viewtopic.php?t=9387]this happening. Since Paypal is part of the image on the page being reported.
  Topic: Paying Gixen without paypal account
Cupid

Replies: 1
Views: 358

PostForum: Support   Posted: Sun Jul 14, 2019 12:40 pm   Subject: Paying Gixen without paypal account
You certainly used to be able to pay with a card via Paypal on a one off basis without creating a permanent account.

Perhaps they have removed that option now ?
  Topic: Ipad
Cupid

Replies: 2
Views: 442

PostForum: Support   Posted: Thu Jul 11, 2019 11:28 am   Subject: Ipad
You can certainly use it via the Safari browser.
  Topic: what does it means
Cupid

Replies: 1
Views: 364

PostForum: Support   Posted: Thu Jul 11, 2019 2:47 am   Subject: what does it means
I think [url=http://www.gixen.com/forum/viewtopic.php?t=9383]this is the most recent thread on this subject that also contains guidance on how to resolve it (at the end).
  Topic: My suggestion for best way to monetise this site
Cupid

Replies: 1
Views: 395

PostForum: Suggestions and Ideas   Posted: Sat Jun 29, 2019 2:34 am   Subject: My suggestion for best way to monetise this site
On the Settings page the last option in the first section is:

'Gixen Mirror Pay-Per-Use balance for $6 (1% of won price, 0.20c minimum, $5 maximum per won auction applies from that point on). Balan ...
  Topic: Not being able to log in anymore
Cupid

Replies: 1
Views: 675

PostForum: Support   Posted: Thu Jun 27, 2019 9:26 am   Subject: Not being able to log in anymore
Once you get rid of the error popup you can change the credentials using the

Settings->Username and Password

menu option.

The application picks these up from the file named gixen.ini, loc ...
  Topic: eBay Password Passed in Chrome Plugin URL - Security Risk
Cupid

Replies: 7
Views: 1254

PostForum: Support   Posted: Wed Jun 26, 2019 4:18 am   Subject: eBay Password Passed in Chrome Plugin URL - Security Risk
I think your suggestion reduces functionality, as per previous versions of the tool, doesn't it? I have a vague recollection of Keith updating it, as a result of user requests, so as not to have to p ...
  Topic: eBay Password Passed in Chrome Plugin URL - Security Risk
Cupid

Replies: 7
Views: 1254

PostForum: Support   Posted: Mon Jun 24, 2019 11:21 am   Subject: eBay Password Passed in Chrome Plugin URL - Security Risk
Gixen doesn't have your Ebay credentials, it's therefore impossible for them to be in that url. It doesn't store them, because it doesn't have them... you're clearly, at the very least, out of date wi ...
  Topic: eBay Password Passed in Chrome Plugin URL - Security Risk
Cupid

Replies: 7
Views: 1254

PostForum: Support   Posted: Mon Jun 24, 2019 8:27 am   Subject: eBay Password Passed in Chrome Plugin URL - Security Risk
It's in the url, but that's an https connection it's using so it is not exposed during transition to Gixen.

It's also not your Ebay login, it's your Gixen credentials, which should be different.
...
  Topic: failed auction bid, any feedback on why ?
Cupid

Replies: 2
Views: 663

PostForum: Support   Posted: Mon Jun 24, 2019 2:58 am   Subject: failed auction bid, any feedback on why ?
What status did Gixen give the snipe on both the Main and Mirror tabs, after the auction had ended.
  Topic: Fix insecure HTTP URLs (and replace them with HTTPs URLs)
Cupid

Replies: 8
Views: 1251

PostForum: Suggestions and Ideas   Posted: Thu Jun 20, 2019 8:34 am   Subject: Fix insecure HTTP URLs (and replace them with HTTPs URLs)
I've added some of the ones I found as point 4 on [url=https://www.gixen.com/forum/viewtopic.php?t=9388]this thread.
  Topic: Some website pages need a bit of a tidy up
Cupid

Replies: 0
Views: 451

PostForum: Suggestions and Ideas   Posted: Thu Jun 20, 2019 8:23 am   Subject: Some website pages need a bit of a tidy up
Just while I come across them again:

1> Selecting the 'FAQ' tab removes the 'Community' tab, you have to select one of the other tabs to get it back. It's also missing from the page you get to a ...
  Topic: eBay Authorisation no longer working on eBay Australia
Cupid

Replies: 5
Views: 1026

PostForum: Support   Posted: Thu Jun 20, 2019 3:17 am   Subject: eBay Authorisation no longer working on eBay Australia
It is starting to look like Ebay have changed something in this process though as [url=http://www.gixen.com/forum/viewtopic.php?t=9386]this report from a couple of days ago seems very similar.
  Topic: Bid not placed
Cupid

Replies: 13
Views: 2087

PostForum: Support   Posted: Mon Jun 17, 2019 4:38 am   Subject: Bid not placed
Will I be able to bid from Gixen now? Smile

If Ebay are now happy, just as they will through their own website, they should indeed also accept last second bids via Gixen.
  Topic: Can't log in!
Cupid

Replies: 3
Views: 733

PostForum: Support   Posted: Mon Jun 17, 2019 2:35 am   Subject: Can't log in!
Have you tried the recovery options available under the 'Sign Up' button on the home page which look like this:

Forgot your Gixen username? You can retrieve it [url=https://www.gixen.com/forgotuser ...
  Topic: Bid not placed
Cupid

Replies: 13
Views: 2087

PostForum: Support   Posted: Mon Jun 17, 2019 2:23 am   Subject: Bid not placed
Is this a reasonably new Ebay account ?

Ebay sometimes give that kind of error when they want more information from you before they will allow you to place more bids.

I recommend placing a few m ...
  Topic: Ebay Authorization revoked
Cupid

Replies: 5
Views: 1010

PostForum: Support   Posted: Sun Jun 16, 2019 5:58 am   Subject: Ebay Authorization revoked
Which "settings" are meant, where?

Log in here, using the fields above and the Settings page is accessed from the resulting snipes page via the pushing the Settings button near the top ( ...
  Topic: Ebay Authorization revoked
Cupid

Replies: 5
Views: 1010

PostForum: Support   Posted: Sun Jun 16, 2019 5:52 am   Subject: Re: Ebay Authorization revoked
Is this something I should talk to eBay about?

I doubt that there's much to be gained from that unless you do the extra monitoring that I suggested, before doing so. I doubt Ebay Customer Services ...
  Topic: Bid not placed
Cupid

Replies: 13
Views: 2087

PostForum: Support   Posted: Sun Jun 16, 2019 5:47 am   Subject: Re: No bid place, item ended without selling
This also happened to me and I've never had this happen before. Item was 192949472597 and no bids were made and item did not sell. I got an email stating auction ended but no bid was ever placed.

A ...
  Topic: Bid not placed
Cupid

Replies: 13
Views: 2087

PostForum: Support   Posted: Sun Jun 16, 2019 5:46 am   Subject: Re: Gixen didn't bid, lost item, why?
Hi,
wondering why Gixen bid failed?
Ebay id number - 73878729050

Thank you

That is not a valid item number.

What was the status given to the snipe on both the Main and Mirror tabs ?
  Topic: Ebay Authorization revoked
Cupid

Replies: 5
Views: 1010

PostForum: Support   Posted: Thu Jun 13, 2019 12:11 pm   Subject: Ebay Authorization revoked
Are you changing any of the credentials on Ebay?

It has been noted that if you change your password on Ebay this may revoke Gixens authorisation to place bids for you.

I imagine things like chan ...
  Topic: Previous bids don't show on my list
Cupid

Replies: 1
Views: 572

PostForum: Support   Posted: Thu Jun 13, 2019 11:33 am   Subject: Previous bids don't show on my list
For you to observe this kind of outcome, I think it's most likely that you are logging into different Gixen accounts, even though they may be linked to a single Ebay account.

Is it possible that yo ...
  Topic: lost item should have won why :(
Cupid

Replies: 1
Views: 600

PostForum: Support   Posted: Thu Jun 13, 2019 7:04 am   Subject: lost item should have won why :(
If you look at the listing, near the top it says:

'This listing was ended by the seller because the item was sold.'

Evidently the seller decided to end the auction early.
  Topic: Bid not placed
Cupid

Replies: 13
Views: 2087

PostForum: Support   Posted: Wed Jun 12, 2019 6:00 am   Subject: Bid not placed
Was this the status given the snipe on both the Main and Mirror server tabs ?
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 201
Views: 128526

PostForum: Suggestions and Ideas   Posted: Tue Jun 11, 2019 11:19 am   Subject: Re: Opinion
and 30c a snipe would suit me fine

My opinion: charge per snipe and charge based on the total bid.

It already exists; On the Settings page look for:

'Click here to buy Gixen Mirror Pay-Per-Us ...
  Topic: Newly scheduled snipe not showing listed
Cupid

Replies: 2
Views: 607

PostForum: Support   Posted: Mon Jun 10, 2019 9:56 am   Subject: Newly scheduled snipe not showing listed
Thanks for coming back and letting us know.

Out of interest was it something that others are also likely to mistake, so that we can suggest it to them if they approach us with a similar question ?
  Topic: Paid subscription
Cupid

Replies: 1
Views: 466

PostForum: Suggestions and Ideas   Posted: Mon Jun 10, 2019 1:59 am   Subject: Paid subscription
You can transfer unused subscription between accounts using the transfer form accessed via the Settings page.
  Topic: eBay Connect
Cupid

Replies: 16
Views: 2042

PostForum: Suggestions and Ideas   Posted: Sun Jun 09, 2019 3:33 am   Subject: eBay Connect
Here is a copy of the contents of the email for those that didn't see it or can't find it any more:

eBay Connect 2019, an annual eBay developer conference, will be held June 25-26, in San Jose. Gix ...
  Topic: Autosnipe Chrome Support
Cupid

Replies: 30
Views: 10821

PostForum: Announcements   Posted: Sat Jun 08, 2019 9:17 am   Subject: Autosnipe Chrome Support
Help on this being sought Every time I try to use the "Add to Given" button next to the "Place bid" button, I have to add the item twice, because the first time I hit "Add&qu ...
  Topic: Gixen Chrome addon requires adding item twice
Cupid

Replies: 1
Views: 589

PostForum: Support   Posted: Sat Jun 08, 2019 9:16 am   Subject: Gixen Chrome addon requires adding item twice
I think Keith intended to provide support for this extension via [url=http://www.gixen.com/forum/viewtopic.php?t=9102]this thread.
  Topic: Free service, Joining fee for permanent usage Or capped use
Cupid

Replies: 1
Views: 533

PostForum: Suggestions and Ideas   Posted: Sat Jun 08, 2019 5:06 am   Subject: Free service, Joining fee for permanent usage Or capped use
Can I just say that the implication that the free to use option is no longer available is incorrect, access to it might be limited by a short wait, but it hasn't been removed, and I don't see any indi ...
  Topic: have yearly subscription but no longer have full faciliyies
Cupid

Replies: 3
Views: 701

PostForum: Support   Posted: Fri Jun 07, 2019 4:28 pm   Subject: have yearly subscription but no longer have full faciliyies
So is docsmith11 your Gixen id ?

What is your corresponding Ebay id ?

This problem with currencies is, I think, entirely unrelated and you are the only one to have ever reported such an issue.
...
  Topic: Bid did not show up
Cupid

Replies: 1
Views: 546

PostForum: Support   Posted: Wed Jun 05, 2019 1:15 pm   Subject: Bid did not show up
Yes, Gixen can only place a bid if Ebay allows it.

You can't place a bid on Ebay at a price below that already achieved for the auction.
  Topic: I cannot find the settings button reset ebay authorization
Cupid

Replies: 1
Views: 535

PostForum: Support   Posted: Wed Jun 05, 2019 11:33 am   Subject: I cannot find the settings button reset ebay authorization
It's on here, you do have to log in using your Gixen credentials first though, this is because the settings you change relate specifically to your account, therefore you need to identify yourself firs ...
  Topic: bid in a few HOURS....am I all good???
Cupid

Replies: 3
Views: 821

PostForum: Support   Posted: Wed Jun 05, 2019 11:22 am   Subject: bid in a few HOURS....am I all good???
If you've got it scheduled you should be fine.

I don't generally advise using new Ebay accounts until you've placed a few bids manually and bought a few things, but that doesn't mean it won't work ...
  Topic: Gixen Desktop Manager (64-bit) released
Cupid

Replies: 27
Views: 65604

PostForum: Announcements   Posted: Tue Jun 04, 2019 3:36 am   Subject: Gixen Desktop Manager (64-bit) released

I will see if interest for 32-bit app still exists to release it in parallel, but the default distro will now be 64-bit.

32-bit please, thank you.

32-bit version is now available at:

https: ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 201
Views: 128526

PostForum: Suggestions and Ideas   Posted: Tue Jun 04, 2019 3:31 am   Subject: Re: Em1lyanne
always be free.

It still is, the delay in accessing snipes does not increase the financial cost of use.
  Topic: password problems
Cupid

Replies: 5
Views: 826

PostForum: Support   Posted: Mon Jun 03, 2019 7:49 am   Subject: password problems
Isn't there anywhere on that page that allows you to then enter a new password that does meet the criteria specified ?

Are there any buttons on that page at all ?
  Topic: password problems
Cupid

Replies: 5
Views: 826

PostForum: Support   Posted: Mon Jun 03, 2019 4:44 am   Subject: password problems
I'm not exactly familiar with the resetting password mechanism.

You get sent a link, via email, you click on the link... what happens next ?
  Topic: have yearly subscription but no longer have full faciliyies
Cupid

Replies: 3
Views: 701

PostForum: Support   Posted: Sun Jun 02, 2019 11:28 am   Subject: have yearly subscription but no longer have full faciliyies
Is it possible that rather than logging into the site with the credentials you used on the other computer, you have actually set up a second account ?
  Topic: Fix insecure HTTP URLs (and replace them with HTTPs URLs)
Cupid

Replies: 8
Views: 1251

PostForum: Suggestions and Ideas   Posted: Sun Jun 02, 2019 9:11 am   Subject: Fix insecure HTTP URLs (and replace them with HTTPs URLs)
Unfortunately, I don't think your suggested remedy necessarily works for this website, since you (and I) are not certain about how the pages served to your browser are produced by the server.

I'm n ...
  Topic: bought subscription but won't let me use Gixen
Cupid

Replies: 4
Views: 826

PostForum: Support   Posted: Sun Jun 02, 2019 6:02 am   Subject: bought subscription but won't let me use Gixen
Please can you state exactly what the error message is that you are getting ?

Is it possible that you have more than one Gixen account ? Perhaps your payments were credited to a different one from ...
  Topic: Fix insecure HTTP URLs (and replace them with HTTPs URLs)
Cupid

Replies: 8
Views: 1251

PostForum: Suggestions and Ideas   Posted: Sun Jun 02, 2019 3:51 am   Subject: Fix insecure HTTP URLs (and replace them with HTTPs URLs)
Yes, Mario did indeed, so are the images the only http elements that you've found?

From your previous post I get the impression you've found more than that.
  Topic: Fix insecure HTTP URLs (and replace them with HTTPs URLs)
Cupid

Replies: 8
Views: 1251

PostForum: Suggestions and Ideas   Posted: Sat Jun 01, 2019 12:21 pm   Subject: Fix insecure HTTP URLs (and replace them with HTTPs URLs)
I think [url=http://www.gixen.com/forum/viewtopic.php?p=34251#34251]this was the last discussion on this issue. At which point Mario said he was phasing out the use of all unsecure connections.
  Topic: Ebay authorisation expired
Cupid

Replies: 3
Views: 769

PostForum: Support   Posted: Thu May 30, 2019 7:33 am   Subject: Ebay authorisation expired
Renew it anyway, it costs you nothing to do so. Sometimes Ebay revokes your authorisation without Gixen being aware of it, things like changing your password on Ebay can cause this. Then the figure on ...
  Topic: bought subscription but won't let me use Gixen
Cupid

Replies: 1
Views: 545

PostForum: Support   Posted: Thu May 30, 2019 3:17 am   Subject: bought subscription but won't let me use Gixen
What error messages are you getting, and at what stage of the process of adding a snipe ?

Or is it error messages generated when Gixen tries to place the snipe, these appear in the form of an error ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 201
Views: 128526

PostForum: Suggestions and Ideas   Posted: Wed May 29, 2019 7:33 am   Subject: Re: 18 months on and the debate still rages...
I'm sure I read somewhere that with paid for service that the actual Snipe box appeared at the top of the page, ABOVE the scheduled snipes not BELOW, way down the page? Mine is still at the bottom re ...
  Topic: change of email address and telephone number
Cupid

Replies: 1
Views: 557

PostForum: Support   Posted: Wed May 29, 2019 1:51 am   Subject: change of email address and telephone number
I don't believe Gixen stores your phone number.

Your email is on the settings page under 'Your notification email address is', did you not believe this field was relevant to your Mirror subscriptio ...
  Topic: eBay Connect
Cupid

Replies: 16
Views: 2042

PostForum: Suggestions and Ideas   Posted: Sat May 25, 2019 9:28 am   Subject: Re: eBay Connect: Guaranteed Shipping
eBay allows sellers to create a label and consider it shipped, and then the shipper actually takes it to the USPS several days later, and counts it in the guaranteed ship by X days.

Not sure I und ...
  Topic: I cant pay for my items as I have no notification on ebay
Cupid

Replies: 1
Views: 704

PostForum: Support   Posted: Fri May 24, 2019 2:57 am   Subject: I cant pay for my items as I have no notification on ebay
I've answered on the other thread you started about this, [url=http://www.gixen.com/forum/viewtopic.php?t=9360]here.
  Topic: Payment to ebay
Cupid

Replies: 1
Views: 602

PostForum: Support   Posted: Fri May 24, 2019 2:53 am   Subject: Payment to ebay
Log onto the Ebay site, won items are all available in the 'My eBay' area of the site under the 'Purchase history'.
  Topic: Listing Modification Notice
Cupid

Replies: 1
Views: 696

PostForum: Suggestions and Ideas   Posted: Wed May 22, 2019 3:10 am   Subject: Listing Modification Notice
I don't think it is possible for a seller to make any material changes once a bid (at or above the reserve price) is accepted on an auction.

I don't think they can change anything in the last 12 ho ...
  Topic: MIRROR PURCHASE
Cupid

Replies: 1
Views: 572

PostForum: Support   Posted: Fri May 17, 2019 1:01 pm   Subject: MIRROR PURCHASE
Once logged in the quickest way to see your snipes on the Mirror server is to select the Mirror tab.

You can also check the status of your Mirror subscription at the bottom of the snipes page ('You ...
  Topic: Why is the box red??
Cupid

Replies: 1
Views: 590

PostForum: Support   Posted: Fri May 17, 2019 12:55 pm   Subject: Why is the box red??
A snipe is highlighted in red while you are in the process of editing it, and it is highlighted yellow when the snipe amount is too low to be accepted by Ebay.
  Topic: Gixen error
Cupid

Replies: 2
Views: 647

PostForum: Support   Posted: Fri May 17, 2019 9:21 am   Subject: Gixen error
It's a common error, the Ebay item number is not as easy as it used to be to find in the Ebay auction pages.

It is part of the url after the 'itm/' in the browser location text area though.
  Topic: Can I use Gixen with an ebay.co.uk account?
Cupid

Replies: 4
Views: 945

PostForum: Support   Posted: Fri May 17, 2019 9:17 am   Subject: Can I use Gixen with an ebay.co.uk account?
It's not a problem, I am also registered on the Ebay site and have my settings set so that Gixen targets the UK site.

The sign up procedure and authorisation for Gixen to place bids on your behalf ...
  Topic: Server Mirroe
Cupid

Replies: 1
Views: 726

PostForum: Support   Posted: Fri May 17, 2019 9:14 am   Subject: Server Mirroe
These are completely different things.

The Target is where the bid will be placed, in terms of Ebay site.

The Location of the Gixen server that does that sniping is what is being referenced on ...
  Topic: Bid help
Cupid

Replies: 1
Views: 575

PostForum: Support   Posted: Thu May 16, 2019 9:14 am   Subject: Bid help
Yes, Gixen submits the bid you ask it to at the time you ask it to.

However that doesn't mean you necessarily have to pay that much because the way that Ebay bidding works you only ever have to pay ...
  Topic: International bids
Cupid

Replies: 2
Views: 693

PostForum: Support   Posted: Thu May 16, 2019 4:28 am   Subject: International bids
Bids on Ebay, and therefore on Gixen are always in the currency of the auction.

So if your auction has been listed with a currency of GBP that is what you have to work out your bid in. You can use ...
  Topic: Firefox extension?
Cupid

Replies: 2
Views: 704

PostForum: Support   Posted: Wed May 15, 2019 12:41 pm   Subject: Firefox extension?
Is it perhaps related to [url=http://www.gixen.com/forum/viewtopic.php?t=9338]this Firefox bug ?
  Topic: Auto-generating items to bid on?
Cupid

Replies: 2
Views: 652

PostForum: Support   Posted: Sat May 04, 2019 10:01 am   Subject: Auto-generating items to bid on?
You're not one for just asking for the easy stuff, are you ? Shocked Laughing

To be honest, I don't think the amount of use this would get could justify the amount of work involved. It would also m ...
  Topic: Ebay adding sales tax to purchase price
Cupid

Replies: 2
Views: 690

PostForum: Support   Posted: Sat May 04, 2019 9:29 am   Subject: Ebay adding sales tax to purchase price
I agree it would be a great feature, but I imagine it would be technically difficult to implement.
  Topic: Logging out
Cupid

Replies: 3
Views: 774

PostForum: Support   Posted: Thu May 02, 2019 12:59 am   Subject: Logging out
Yes.
  Topic: Could not add Item,Error (253): Auth token is Expired
Cupid

Replies: 3
Views: 908

PostForum: Support   Posted: Wed May 01, 2019 10:16 am   Subject: Could not add Item,Error (253): Auth token is Expired
Yes, you don't need to be logged in to use this forum, this is so that even those that have not registered with the service can still participate.

By paying for the Mirror option you increase the r ...
  Topic: mirror service - reoccurring payment question
Cupid

Replies: 1
Views: 582

PostForum: Support   Posted: Wed May 01, 2019 9:59 am   Subject: mirror service - reoccurring payment question
The Mirror option increases the reliability.. it won't make you win more auctions where others are already prepared to bid more than you are.

Anyway, back to your actual question, yes you can cance ...
  Topic: Could not add Item,Error (253): Auth token is Expired
Cupid

Replies: 3
Views: 908

PostForum: Support   Posted: Wed May 01, 2019 4:51 am   Subject: Could not add Item,Error (253): Auth token is Expired
You don't do this on the Ebay site you do it here on the Gixen site.

You need to log into the site using your Gixen id and password in the fields above.

Once logged in you ned to push the 'Setti ...
  Topic: mistake
Cupid

Replies: 1
Views: 738

PostForum: Support   Posted: Mon Apr 29, 2019 2:27 am   Subject: mistake
You did benefit from the extra reliability provided by having a Mirror account, I can see that because two bids were placed on this auction for you within the same second.

That is the primary benef ...
  Topic: How did eBay know how much my max Gixen bid was?
Cupid

Replies: 2
Views: 854

PostForum: Support   Posted: Mon Apr 29, 2019 2:22 am   Subject: How did eBay know how much my max Gixen bid was?
The winning bid amount of US $11.50 is visible because the next highest bid was US $11.00 and that is how Ebay works.

No matter when your bid is submitted the Ebay proxy bidding system applies. The ...
  Topic: \"Your Comments\"
Cupid

Replies: 1
Views: 580

PostForum: Support   Posted: Mon Apr 29, 2019 2:16 am   Subject: \"Your Comments\"
Have you also paid for a Mirror subscription ?
  Topic: go to ebay.up
Cupid

Replies: 3
Views: 726

PostForum: Support   Posted: Mon Apr 29, 2019 2:15 am   Subject: go to ebay.up
I'm sorry that does not make sense to me either.

Have you used this Ebay account to purchase things in the past or is it a new account ?
  Topic: Bidding on multiples
Cupid

Replies: 1
Views: 567

PostForum: Support   Posted: Mon Apr 29, 2019 2:13 am   Subject: Bidding on multiples
You have to do them each separately.

You can upload a snipes list in .csv format from the bottom of the Settings page. However producing the file to upload is likely to take just as long as inputti ...
  Topic: Changing Gixen password
Cupid

Replies: 1
Views: 568

PostForum: Support   Posted: Mon Apr 29, 2019 2:11 am   Subject: Changing Gixen password
The link to reset your Gixen password is in an odd place, it's under the 'Sign Up' button on the home page, and it points [url=https://www.gixen.com/forgotpassword.php]here.
  Topic: go to ebay.up
Cupid

Replies: 3
Views: 726

PostForum: Support   Posted: Sat Apr 27, 2019 3:31 pm   Subject: go to ebay.up
What exactly is/was the error message that you are getting, or the status of this snipe that failed ?
  Topic: Gixen didn’t bid
Cupid

Replies: 2
Views: 705

PostForum: Support   Posted: Sat Apr 27, 2019 9:03 am   Subject: Gixen didn’t bid
The bidding history (viewed from the UK site):

1***3(863) Best Offer US $107.00 27 Apr 2019 at 11:46:14AM BST
Starting price US $107.00 20 Apr 2019 at 3:47:24PM BST

Shows that the Best Offer of ...
  Topic: Outsniped for the same bid
Cupid

Replies: 4
Views: 918

PostForum: Support   Posted: Sat Apr 27, 2019 1:47 am   Subject: Outsniped for the same bid
Yes, in the first post the bid history produced actually shows that the snipe amount was 13:00, not 13:50.

If the snipe amount had been 13:50 and the high bidders bid was also 13:50, the earlier bi ...
  Topic: Snipe Failed -- First Time
Cupid

Replies: 2
Views: 759

PostForum: Support   Posted: Fri Apr 19, 2019 2:17 am   Subject: Snipe Failed -- First Time
What status has Gixen given to the snipe, on both the Main and Mirror tabs, now that the auction has completed ?
  Topic: Brand new to Gixen- nervous
Cupid

Replies: 8
Views: 1678

PostForum: Impressions   Posted: Fri Apr 19, 2019 2:15 am   Subject: Brand new to Gixen- nervous
Yes, if it's listed on the snipes page it is scheduled and the bid will be placed at the offset number of seconds that you chose before the auction ends.

You can watch an auction page if you like a ...
  Topic: Brand new to Gixen- nervous
Cupid

Replies: 8
Views: 1678

PostForum: Impressions   Posted: Thu Apr 18, 2019 2:46 pm   Subject: Brand new to Gixen- nervous
Well, you should be fine if you can add the snipe and it appears on both the Main and Mirror tabs.

Is your Ebay account well established, by which I mean you've already bought some things on Ebay u ...
  Topic: Gixen auction ended without winning, but my price was highe
Cupid

Replies: 5
Views: 1099

PostForum: Support   Posted: Wed Apr 17, 2019 5:04 am   Subject: Gixen auction ended without winning, but my price was highe
Usually in this scenario, with just an ENDED status it is because you entered the snipe too late.

I suspect that your edit eventually completed within 2 minutes of the auction end, in that case it' ...
  Topic: Gixen auction ended without winning, but my price was highe
Cupid

Replies: 5
Views: 1099

PostForum: Support   Posted: Wed Apr 17, 2019 4:26 am   Subject: Gixen auction ended without winning, but my price was highe
What status has Gixen given this snipe, both on the Main and the Mirror tabs, now that it has completed ?

Did you add the snipe to Gixen at least two minutes before the auction ended ?
  Topic: Which Snipes First: Offset or Mirror
Cupid

Replies: 4
Views: 1078

PostForum: Support   Posted: Wed Apr 17, 2019 4:18 am   Subject: Which Snipes First: Offset or Mirror
I did Rick,... 6 seconds before an auction ends is earlier than 4 seconds before an auction ends.

Example auction ends at 10:00, with Mirror offset of 4 seconds and the Main offset of 6 seconds.
...
  Topic: No more ‘Import Lists’ button??
Cupid

Replies: 3
Views: 909

PostForum: Support   Posted: Wed Apr 17, 2019 4:11 am   Subject: No more ‘Import Lists’ button??
It was probably never implemented in the version of the site that you get in browsers on mobile devices.
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 201
Views: 128526

PostForum: Suggestions and Ideas   Posted: Wed Apr 17, 2019 4:03 am   Subject: Making people wait 60 seconds before accessing account
edit for the above: the forum wouldn't let me post links to images, so I couldn't show you some good examples.

Instead we will do a treasure hunt to get to the 3 examples I found:
Google for " ...
  Topic: I love Gixen.
Cupid

Replies: 1
Views: 944

PostForum: Impressions   Posted: Wed Apr 17, 2019 3:48 am   Subject: I love Gixen.
I kinda like the retro look TBH.

As you say, it works... and I subscribe to the motto 'If it ain't broke, don't fix it'.
  Topic: Autosnipe Chrome Support
Cupid

Replies: 30
Views: 10821

PostForum: Announcements   Posted: Thu Apr 11, 2019 7:02 am   Subject: Autosnipe Chrome Support
I think that probably relates to Keith's business... I'm sure you don't want him to starve... he isn't employed by Mario.
  Topic: Error: Auth token is hard expired. Could not add this item
Cupid

Replies: 3
Views: 1728

PostForum: Support   Posted: Thu Apr 11, 2019 6:53 am   Subject: Error: Auth token is hard expired. Could not add this item
The link I gave contains the following posts:

I got that message too.
Just click on Settings to the right of where the red message appears.
Then click on the button in second section down.
You n ...
  Topic: Which Snipes First: Offset or Mirror
Cupid

Replies: 4
Views: 1078

PostForum: Support   Posted: Thu Apr 11, 2019 6:50 am   Subject: Which Snipes First: Offset or Mirror
If you set your mirror offset for 4 seconds and the main offset at 6 then the mirror server will place your bid first. Or vice versa if you set the main server at 4 seconds and the mirror at 6.

Th ...
  Topic: Bid under asking price, but my max bid is way higher
Cupid

Replies: 3
Views: 1201

PostForum: Support   Posted: Thu Apr 11, 2019 6:45 am   Subject: Bid under asking price, but my max bid is way higher
Yes it is also worth noting this history for the account that retracted the bid:

30-Day Summary
Total bids: 28
Items bid on: 18
Bid activity (%) with this seller: 85% Help
Bid retractions: ...
  Topic: Network Error
Cupid

Replies: 4
Views: 973

PostForum: Support   Posted: Thu Apr 11, 2019 6:33 am   Subject: Network Error
I imagine it was during [url=https://www.gixen.com/forum/viewtopic.php?t=9295]this outage caused by the ISP for the main server.

If so the Main server was out of action at that time and is why it w ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 201
Views: 128526

PostForum: Suggestions and Ideas   Posted: Thu Apr 11, 2019 5:17 am   Subject: Making people wait 60 seconds before accessing account
As you may have noticed, Gixen does host advertising, has done for many years.

Unfortunately, it doesn't generate a great deal of revenue, so it's not the solution many seem to think it should be. ...
  Topic: Is Gixen site not secure?
Cupid

Replies: 7
Views: 2751

PostForum: Support   Posted: Sun Mar 31, 2019 1:34 pm   Subject: Is Gixen site not secure?
As far as I am aware the reason Gixen doesn't use if for everything is because you can't host adverts over an https connection.

Subscribers get a secure connection for everything once they are logg ...
  Topic: paid but still can not bid
Cupid

Replies: 2
Views: 914

PostForum: Support   Posted: Fri Mar 29, 2019 4:40 am   Subject: paid but still can not bid
Many people seem to confuse these two different things.

It does not cost you anything to update your authorisation via the Settings page, you need to do this at least once every 18 months now, beca ...
  Topic: Gixen doesn't place bid as the timer runs out
Cupid

Replies: 3
Views: 936

PostForum: Support   Posted: Fri Mar 29, 2019 4:35 am   Subject: Re: Gixen doesn't place bid as the timer runs out
The status never changed from "scheduled", either. Is this normal?

Is this still the case after the auction has ended and you push the 'Add' button without any snipe details having been e ...
  Topic: Auto Retract Bid
Cupid

Replies: 4
Views: 1079

PostForum: Suggestions and Ideas   Posted: Fri Mar 29, 2019 4:33 am   Subject: Auto Retract Bid
I would advise contacting Ebay customer services, via their website.
  Topic: Auto Retract Bid
Cupid

Replies: 4
Views: 1079

PostForum: Suggestions and Ideas   Posted: Thu Mar 28, 2019 3:33 am   Subject: Auto Retract Bid
This practice is known as bid shielding and is not an advantage to the seller only the eventual buyer.

It is against Ebay rules and is regarded as auction manipulation, but Ebay will do nothing abo ...
  Topic: mirror subscription expires today?
Cupid

Replies: 3
Views: 945

PostForum: Support   Posted: Wed Mar 27, 2019 8:16 am   Subject: mirror subscription expires today?
If it's on the Mirror tab it will be covered by that server.

I think what Mario is saying is that for a 'pay per use' subscription how long it lasts depends on how much you pay for things when you ...
  Topic: Checking my bid
Cupid

Replies: 2
Views: 839

PostForum: Support   Posted: Mon Mar 25, 2019 4:52 am   Subject: Checking my bid
Gixen is a sniping service. Sniping is submitting your bid in the last seconds of the auction. Therefore nothing has been bid until those last few seconds of the auction.

If you want to change the ...
  Topic: gixen works fine on tablet but not on desktop
Cupid

Replies: 1
Views: 1398

PostForum: Support   Posted: Wed Mar 20, 2019 2:54 pm   Subject: gixen works fine on tablet but not on desktop
Is this as soon as you start it up, or is it prompting you for a password and then rejecting it as incorrect ?
  Topic: Status error
Cupid

Replies: 4
Views: 1192

PostForum: Support   Posted: Mon Mar 18, 2019 1:41 pm   Subject: Status error
I agree with Rick, if it's a new account Ebay is likely to want more information before they will let you bid.

If you don't have any messages from them, it's probably best if you try placing a smal ...
  Topic: Bulk Snipping
Cupid

Replies: 3
Views: 1071

PostForum: Suggestions and Ideas   Posted: Mon Mar 18, 2019 11:02 am   Subject: Bulk Snipping
Gixen does not provide options to search eBay, so it certainly doesn't provide what you suggest.

It sounds rather a dangerous idea to me, I doubt you would get much support for it.
  Topic: Entering a bid on Gixen and the same bid on the eBay site.
Cupid

Replies: 1
Views: 762

PostForum: Support   Posted: Sat Mar 16, 2019 11:51 am   Subject: Entering a bid on Gixen and the same bid on the eBay site.
The function of this site is to place bids for you in the last seconds of the auction.

So, no, you should not be also placing bids on Ebay as well, since that would defeat the purpose of placing y ...
  Topic: Autosnipe Chrome Support
Cupid

Replies: 30
Views: 10821

PostForum: Announcements   Posted: Fri Mar 15, 2019 10:42 am   Subject: Autosnipe Chrome Support
yes its working

Except that you normally post as Autosnipe Smile
  Topic: Error message
Cupid

Replies: 5
Views: 1395

PostForum: Support   Posted: Fri Mar 15, 2019 9:51 am   Subject: Error message
So long as it's amusing it will fine by me Wink
  Topic: Autosnipe Chrome Support
Cupid

Replies: 30
Views: 10821

PostForum: Announcements   Posted: Tue Mar 12, 2019 1:56 pm   Subject: Autosnipe Chrome Support
It is not clear to me what icon it is that you are clicking on, sorry.

This is an extension to the chrome browser, are you installing it from within that browser ?
  Topic: I renewed ebay auth (days ago) but warning message persists
Cupid

Replies: 3
Views: 1157

PostForum: Support   Posted: Tue Mar 12, 2019 1:44 pm   Subject: I renewed ebay auth (days ago) but warning message persists
Mario mentioned recently that there is more than one trigger for this message.

Just because it says it expires a long time in the future unfortunately doesn't mean its currently active, sometimes ...
  Topic: My Account - Can't Use Mirror Even Though I Have Subscribe
Cupid

Replies: 3
Views: 1072

PostForum: Support   Posted: Sun Mar 10, 2019 10:55 am   Subject: My Account - Can't Use Mirror Even Though I Have Subscribe
OK Robin,

Only Mario has access, behind the scenes, to be able to check why a Mirror subscription has not been applied to your Gixen account.

Please email him direct at the support address given ...
  Topic: My Account - Can't Use Mirror Even Though I Have Subscribe
Cupid

Replies: 3
Views: 1072

PostForum: Support   Posted: Sun Mar 10, 2019 8:16 am   Subject: My Account - Can't Use Mirror Even Though I Have Subscribe
Is it possible that you could have set up more than one Gixen account, perhaps even more than one linked to the same Ebay account ?
  Topic: Change group names?
Cupid

Replies: 2
Views: 907

PostForum: Support   Posted: Sun Mar 10, 2019 5:35 am   Subject: Change group names?
No, it isn't but you are not the first to ask, particularly about options to display items in the same Group together, which many would find more intuitive.
  Topic: time update
Cupid

Replies: 1
Views: 835

PostForum: Support   Posted: Sun Mar 10, 2019 5:31 am   Subject: time update
The easiest way I find to update the page is to push the 'Add' button without adding any new snipe details to the fields.

Note that price updates are never real time on the Gixen web interface.
  Topic: Paypal problems?
Cupid

Replies: 2
Views: 993

PostForum: Support   Posted: Fri Mar 08, 2019 2:46 am   Subject: Paypal problems?
If Paypal has a problem, it does not appear to be widespread.
  Topic: Current-bid Display Difference
Cupid

Replies: 5
Views: 1399

PostForum: Support   Posted: Thu Mar 07, 2019 10:37 am   Subject: Current-bid Display Difference
Yes, it can also take a long time for Gixen to recognise an auction having ended early.
  Topic: App will not load any snipes for any eBay item
Cupid

Replies: 1
Views: 1027

PostForum: Support   Posted: Thu Mar 07, 2019 3:44 am   Subject: App will not load any snipes for any eBay item
Your Mirror subscription and your Ebay authorisation are two very different things. Renewing your authorisation takes a couple of minutes and involves no extra cost.

[url=http://www.gixen.com/forum ...
  Topic: can I change my ebay account and keep mirror subscription?
Cupid

Replies: 1
Views: 831

PostForum: Support   Posted: Thu Mar 07, 2019 3:37 am   Subject: can I change my ebay account and keep mirror subscription?
This would be achieved by using the:

Unlink eBay account

link on the Settings page and then using the:

Re-authorize Gixen on your eBay account (valid for 18 months)

to link your new ebay ...
  Topic: Current-bid Display Difference
Cupid

Replies: 5
Views: 1399

PostForum: Support   Posted: Wed Mar 06, 2019 8:23 am   Subject: Current-bid Display Difference
This is normal operation on Gixen, price updates are not real time, to make them so would take up far too many resources on the Gixen servers for minimal gain since your snipe amount should not be aff ...
  Topic: Scheduled Bids (0) ?
Cupid

Replies: 2
Views: 998

PostForum: Support   Posted: Wed Mar 06, 2019 4:02 am   Subject: Scheduled Bids (0) ?
This is very long standing, people notice and post about it once every few years, I think [url=http://www.gixen.com/forum/viewtopic.php?t=8147]this is the last time it was discussed.

It does not im ...
  Topic: eBay snipe extension
Cupid

Replies: 2
Views: 999

PostForum: Support   Posted: Tue Mar 05, 2019 10:17 am   Subject: eBay snipe extension
Hopefully the link at the top of [url=http://www.gixen.com/forum/viewtopic.php?t=9102]this thread will work for you.
  Topic: Multiple Import Lists per Day?
Cupid

Replies: 3
Views: 1136

PostForum: Support   Posted: Sat Mar 02, 2019 12:56 pm   Subject: Multiple Import Lists per Day?
I don't think there is a limit, but, if you want the service to operate optimally for you, I wouldn't recommend doing it more than about 3 times a day.
  Topic: Snipe did not go through
Cupid

Replies: 1
Views: 1016

PostForum: Support   Posted: Fri Mar 01, 2019 9:14 am   Subject: Snipe did not go through
I can see that on this occasion it does explicitly say:

Excludes: South America

on the listing 'Postage and Payments' tab.

Where is your shipping address located ?

Also have you any idea ...
  Topic: Error: Auth token is hard expired. Could not add this item
Cupid

Replies: 3
Views: 1728

PostForum: Support   Posted: Thu Feb 28, 2019 9:44 am   Subject: Error: Auth token is hard expired. Could not add this item
I think [url=https://www.gixen.com/forum/viewtopic.php?t=9200]this is the most useful thread about this problem.

You need to take action to resolve this yourself.
  Topic: failed snipe
Cupid

Replies: 5
Views: 1969

PostForum: Support   Posted: Thu Feb 28, 2019 7:18 am   Subject: failed snipe
pinkpalfrey,

Your item was sold by the seller early when they accepted a 'Best Offer', 4 days into what would have been a 7 day auction had they allowed it to complete.

You can see this on the b ...
  Topic: failed snipe
Cupid

Replies: 5
Views: 1969

PostForum: Support   Posted: Thu Feb 28, 2019 7:14 am   Subject: failed snipe
modmanout,

It would certainly be a failure for a snipe to still have a 'Scheduled' status after an auction had completed. Was this immediately after the auction completed, perhaps the status had n ...
  Topic: Outbid Notifications for Same Expired Auction Arrive Daily
Cupid

Replies: 1
Views: 904

PostForum: Support   Posted: Thu Feb 28, 2019 7:05 am   Subject: Outbid Notifications for Same Expired Auction Arrive Daily
Please could you forward a couple of them to the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above.

It certainly should not be doing that. Presumably the snipe h ...
  Topic: Linking to Gixen
Cupid

Replies: 4
Views: 6054

PostForum: Support   Posted: Thu Feb 28, 2019 7:00 am   Subject: Linking to Gixen
This thread is 10 years old.

I think free Mirror subscriptions for providing back links was a feature designed to increase awareness of Gixen as a sniping tool.

Since the site is now so well est ...
  Topic: Emails being sent to old email address
Cupid

Replies: 3
Views: 1270

PostForum: Support   Posted: Sun Feb 24, 2019 5:50 am   Subject: Emails being sent to old email address
This is something that only Mario can answer.

Please could you email him the details at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above and ask him to also ...
  Topic: EBay Item #143132213567
Cupid

Replies: 1
Views: 1279

PostForum: Support   Posted: Thu Feb 21, 2019 6:53 am   Subject: EBay Item #143132213567
If you look at the bids page [url=https://www.ebay.com/bfl/viewbids/143132213567]here you can see that the winning bid has 'Best Offer' in front of it.

This means the seller decided to accept an of ...
  Topic: EBAY WOULD NOT ACCEPT GIXEN BID WHY?
Cupid

Replies: 3
Views: 2013

PostForum: Support   Posted: Thu Feb 21, 2019 6:46 am   Subject: EBAY WOULD NOT ACCEPT GIXEN BID WHY?
In that case I agree it is odd for Ebay to be asking for extra information at this stage.

I can only guess, perhaps this item is a higher value than those you normally bid on ?

Nonetheless the r ...
  Topic: EBAY WOULD NOT ACCEPT GIXEN BID WHY?
Cupid

Replies: 3
Views: 2013

PostForum: Support   Posted: Tue Feb 19, 2019 12:45 pm   Subject: EBAY WOULD NOT ACCEPT GIXEN BID WHY?
Ebay are demanding you give them more information before they allow you to bid on more items.

I presume that you have not bought very much using this Ebay account ?

I advise people to use a new ...
  Topic: Address restriction
Cupid

Replies: 9
Views: 2218

PostForum: Support   Posted: Thu Feb 14, 2019 1:27 pm   Subject: Address restriction
Changing the shipping address isn't a realistic option for the vast majority of Ebay users though.

So, it's quite an unusual circumstance that you are complaining about which requires, first that ...
  Topic: Address restriction
Cupid

Replies: 9
Views: 2218

PostForum: Support   Posted: Thu Feb 14, 2019 7:08 am   Subject: Address restriction
Gixen limitation

As explained earlier in this thread, it really isn't, it's just how Ebay works, and they are the ones providing sellers with the ability to block bids from accounts with shipping ...
  Topic: new name and id, now gixen membership not recognized.
Cupid

Replies: 2
Views: 1259

PostForum: Support   Posted: Thu Feb 14, 2019 4:09 am   Subject: new name and id, now gixen membership not recognized.
Have you tried using the Mirror transfer form, available from the Settings page, in order to transfer your subscription from your old to your new account ?
  Topic: Gixen API?
Cupid

Replies: 1
Views: 953

PostForum: Support   Posted: Thu Feb 14, 2019 4:05 am   Subject: Gixen API?
There are some interfaces that Mario developed, mainly used by those that have developed Apps for all to use.

I think personal access is restricted these days, whether or not you have a Mirror subs ...
  Topic: Address restriction
Cupid

Replies: 9
Views: 2218

PostForum: Support   Posted: Wed Feb 13, 2019 3:10 am   Subject: Address restriction
I generally avoid this issue by only searching for things on my home site.

Things that sellers refuse to send to your shipping address from abroad don't generally appear there even when you ask for ...
  Topic: Gixen current price not the same as ebay
Cupid

Replies: 11
Views: 3618

PostForum: Support   Posted: Tue Feb 12, 2019 12:17 pm   Subject: Gixen current price not the same as ebay
The browsers refresh button here on the website doesn't trigger Gixen to refer back to Ebay for prices. If it did that you'd find the resources required to do that would make the website completely un ...
  Topic: Address restriction
Cupid

Replies: 9
Views: 2218

PostForum: Support   Posted: Tue Feb 12, 2019 12:02 pm   Subject: Address restriction
You really wouldn't have had a different outcome had you placed a bid manually.

There is a difference between not setting up the postage options which many sellers do, but still allows you to bid a ...
  Topic: New Target settings for eBay country sites
Cupid

Replies: 11
Views: 4836

PostForum: Announcements   Posted: Tue Feb 12, 2019 3:15 am   Subject: New Target settings for eBay country sites
Or is there a difference between not offering shipping to a country, and "restricting" it as you say?

Yes there is, the first is just an omission in setting the cost, which is also the de ...
  Topic: New Target settings for eBay country sites
Cupid

Replies: 11
Views: 4836

PostForum: Announcements   Posted: Mon Feb 11, 2019 10:32 am   Subject: New Target settings for eBay country sites
"Item cannot be purchased. Item cannot be purchased. Seller does not provide shipping to the country or region of your primary shipping address."

This is a different problem from that dis ...
  Topic: \"Add to Gixen\" button on ebay
Cupid

Replies: 2
Views: 1204

PostForum: Support   Posted: Mon Feb 11, 2019 10:17 am   Subject: \"Add to Gixen\" button on ebay
The support thread for the Chrome version of this browser extension is [url=http://www.gixen.com/forum/viewtopic.php?t=9102]here, in the Announcements area of this forum.
  Topic: change to different ebay account
Cupid

Replies: 1
Views: 985

PostForum: Support   Posted: Mon Feb 11, 2019 10:14 am   Subject: change to different ebay account
First you need to log in here on the web interface, by entering your Gixen credentials and pushing the 'Log in Now' button.

Then it's one of the buttons below the tabs and above any snipes you have ...
  Topic: Newbie -How bids work
Cupid

Replies: 1
Views: 981

PostForum: Support   Posted: Mon Feb 11, 2019 10:12 am   Subject: Newbie -How bids work
This is a very common question, so I'd be surprised if it wasn't already covered on the FAQ page, but perhaps not ?

The way Ebay works, no matter what you bid you only ever pay at most one bid incr ...
  Topic: I won with maximum bid, the previous bid was much lower
Cupid

Replies: 4
Views: 1831

PostForum: Impressions   Posted: Mon Feb 11, 2019 10:07 am   Subject: I won with maximum bid, the previous bid was much lower
Yes, there was a reserve.

If you look on the bidding page near the top below 'Winning bid: ÂGBP 120.00' it says 'Reserve met', that's how you can tell.
  Topic: I won with maximum bid, the previous bid was much lower
Cupid

Replies: 4
Views: 1831

PostForum: Impressions   Posted: Sun Feb 10, 2019 4:41 am   Subject: I won with maximum bid, the previous bid was much lower
Please can you tell us the auction number, without that it's very hard to say for sure.

My best guess at this point is that perhaps the seller had a reserve on the auction of 120.

Unless you exa ...
  Topic: Settings tab location
Cupid

Replies: 1
Views: 1044

PostForum: Support   Posted: Sat Feb 09, 2019 8:07 am   Subject: Settings tab location
It isn't a tab. First you need to log in (so that Gixen knows which account the Settings want to change apply to) then it is a button just below the tabs.
  Topic: Unable to bid - error msgs
Cupid

Replies: 3
Views: 1460

PostForum: Support   Posted: Fri Feb 08, 2019 5:27 am   Subject: Unable to bid - error msgs
You're welcome, thanks for letting us know that together we have managed to get to the point where your issue is resolved.
  Topic: Unable to bid - error msgs
Cupid

Replies: 3
Views: 1460

PostForum: Support   Posted: Fri Feb 08, 2019 4:08 am   Subject: Unable to bid - error msgs
There are many recent threads about this issue.

Perhaps one of the oldest and therefore most complete is [url=http://www.gixen.com/forum/viewtopic.php?t=9200]this one.
  Topic: international bids
Cupid

Replies: 2
Views: 1202

PostForum: Support   Posted: Fri Feb 08, 2019 4:04 am   Subject: international bids
As on Ebay, all bids are in the currency of the auction, so for the ornamental bird the amount you enter is pounds stirling.

If you can add the snipe then Gixen should be able to place the bid, but ...
  Topic: gixen subscription
Cupid

Replies: 3
Views: 1693

PostForum: Support   Posted: Fri Feb 08, 2019 3:50 am   Subject: gixen subscription
Your Gixen Mirror Subscription Status is entirely different from your ebay authorization, you need to look slightly further down the Settings page.

There is no cost involved in renewing your Ebay a ...
  Topic: Ebay authorization to use Gixen
Cupid

Replies: 8
Views: 2595

PostForum: Support   Posted: Fri Feb 08, 2019 3:44 am   Subject: Ebay authorization to use Gixen
Don't put GBP (or any currency) into the bid box, only numbers to two decimal places are accepted.

Bid amounts are always in the currency of the auction, as on Ebay.
  Topic: ebay authorization expiration ??
Cupid

Replies: 34
Views: 9751

PostForum: Support   Posted: Thu Feb 07, 2019 11:57 am   Subject: ebay authorization expiration ??
You only need to authorise Gixen to be able to bid on your behalf once, from the Gixen Settings page, it then applies to auctions on all Ebay sites.
  Topic: Ebay authorization to use Gixen
Cupid

Replies: 8
Views: 2595

PostForum: Support   Posted: Thu Feb 07, 2019 11:54 am   Subject: Ebay authorization to use Gixen
As Mario says, if you are able to bid on it you really should be able to add it as a snipe to Gixen.

What exactly is the error message you are getting now when you try to add it ?
  Topic: Ebay authorization to use Gixen
Cupid

Replies: 8
Views: 2595

PostForum: Support   Posted: Thu Feb 07, 2019 9:16 am   Subject: Ebay authorization to use Gixen
If it's rejected because of your location you would need to change your account to have a shipping address that the seller does allow, that would appear at this point to be only those in the United Ki ...
  Topic: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
Cupid

Replies: 13
Views: 9729

PostForum: Support   Posted: Thu Feb 07, 2019 7:57 am   Subject: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
This is standard operation and also conforms with Ebays bidding rules, also discussed earlier on this very thread.

It is a case of not meeting the bid increment, as linked to on the [url=https://ww ...
  Topic: Current status of the 2 min. group win limitation?
Cupid

Replies: 2
Views: 1262

PostForum: Support   Posted: Thu Feb 07, 2019 4:18 am   Subject: Current status of the 2 min. group win limitation?
I haven't seen anything to indicate that less than 2 minutes is guaranteed to work, sorry.
  Topic: ebay gixen button
Cupid

Replies: 6
Views: 1784

PostForum: Support   Posted: Thu Feb 07, 2019 4:12 am   Subject: ebay gixen button
It doesn't just magically appear, you must install the Autosnipe extension first, and you must have done so for the computer where you have the buttons, or someone else did it for you, perhaps you for ...
  Topic: Ebay authorization to use Gixen
Cupid

Replies: 8
Views: 2595

PostForum: Support   Posted: Wed Feb 06, 2019 2:28 pm   Subject: Ebay authorization to use Gixen
Please check that it has been updated on the Settings page (second section) and if not try to do it again.

I would also suggest logging off and then back on again just to reset everything.

You m ...
  Topic: Error. Can’t put any bids in.
Cupid

Replies: 1
Views: 990

PostForum: Support   Posted: Wed Feb 06, 2019 2:06 pm   Subject: Error. Can’t put any bids in.
I think this issue has perhaps been discussed most on [url=http://www.gixen.com/forum/viewtopic.php?t=9200]this thread though there are quite a few others recently, if you search the forum for your er ...
  Topic: ebay gixen button
Cupid

Replies: 6
Views: 1784

PostForum: Support   Posted: Wed Feb 06, 2019 1:58 pm   Subject: Re: ebay gixen button
I think it has more to do with ebay than anything else, but there is no option on my ebay account for gixen.

This doesn't make a lot of sense to me, sorry. I have assumed we are talking about the A ...
  Topic: ebay gixen button
Cupid

Replies: 6
Views: 1784

PostForum: Support   Posted: Wed Feb 06, 2019 9:41 am   Subject: ebay gixen button
It's not likely to be due to differences in location, it's far more likely to be due to a difference in the installation.

If I were you, I'd continue looking for differences between the two compute ...
  Topic: Error occurred. Please try again.
Cupid

Replies: 8
Views: 3165

PostForum: Support   Posted: Tue Feb 05, 2019 5:21 am   Subject: Error occurred. Please try again.
Is machineguncharlie88 your Gixen id?

Please can you indicate how many consecutive times you have tried to log in and have had this error ? Is it immediately after you press the 'Log in Now' button ...
  Topic: Gixen did not send bid???
Cupid

Replies: 1
Views: 1238

PostForum: Impressions   Posted: Mon Feb 04, 2019 4:16 am   Subject: Gixen did not send bid???
What status was given to the snipe by Gixen for the auction where a bid was not registered, after the auction had completed ?
  Topic: Error re-authorizing gixen on Ebay
Cupid

Replies: 2
Views: 1216

PostForum: Support   Posted: Sun Feb 03, 2019 3:55 am   Subject: Error re-authorizing gixen on Ebay
Has Ebay sent you any messages that might be relevant to this ?
  Topic: gixen subscription
Cupid

Replies: 3
Views: 1693

PostForum: Support   Posted: Fri Feb 01, 2019 3:36 am   Subject: gixen subscription
On the Settings page what does Gixen report as the status and expiry dates of both your Gixen subscription and your Ebay authorisation ?

Both are reported close to the top of that page, not having ...
  Topic: Error: \"eBay authorisation token status: could not ob
Cupid

Replies: 6
Views: 1887

PostForum: Support   Posted: Wed Jan 30, 2019 4:19 am   Subject: Error: \"eBay authorisation token status: could not ob
OK,

Mario will need to look into that; if he does not respond to this thread please email him direct at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above, pl ...
  Topic: eBay authorization expiration - alert possible?
Cupid

Replies: 8
Views: 2400

PostForum: Support   Posted: Wed Jan 30, 2019 4:10 am   Subject: eBay authorization expiration - alert possible?
It shows as "WON".

Because of the way the software is implemented, I don't think it is possible for Gixen to get to that status without first successfully placing a bid.
  Topic: Error: \"eBay authorisation token status: could not ob
Cupid

Replies: 6
Views: 1887

PostForum: Support   Posted: Tue Jan 29, 2019 2:08 pm   Subject: Error: \"eBay authorisation token status: could not ob
How many times did you 'try again' ?

Is MrKot your Gixen id (and not your Ebay id) ?
  Topic: eBay authorization expiration - alert possible?
Cupid

Replies: 8
Views: 2400

PostForum: Support   Posted: Tue Jan 29, 2019 3:06 am   Subject: eBay authorization expiration - alert possible?
What was the status that Gixen gave the snipe where a bid was not placed?
  Topic: eBay authorization expiration - alert possible?
Cupid

Replies: 8
Views: 2400

PostForum: Support   Posted: Mon Jan 28, 2019 1:38 pm   Subject: eBay authorization expiration - alert possible?
I presume that your authorisation actually ran out after your existing snipe was due to complete?

In that case you would have been alright without renewing it... It is only auctions that end after ...
  Topic: Expiry Notice
Cupid

Replies: 4
Views: 1487

PostForum: Support   Posted: Mon Jan 28, 2019 1:30 pm   Subject: Expiry Notice
That is interesting.

Do you only have one Gixen id that you are logged into on both the Desktop Manager and here on the web interface ?
  Topic: Renewal problems !
Cupid

Replies: 3
Views: 1302

PostForum: Support   Posted: Mon Jan 28, 2019 1:26 pm   Subject: Re: Renewal problems !
How come it still have the red warning at the top left corner?

It probably just hasn't yet picked up that this has changed.

Try logging out and back in again that might cause it to look again.
...
  Topic: ebay authorization expiration ??
Cupid

Replies: 34
Views: 9751

PostForum: Support   Posted: Mon Jan 28, 2019 3:36 am   Subject: ebay authorization expiration ??
I know the issues I saw above were from bids made with the new Chrome plug-in. Does to plug-in cache creds and need to be refreshed somehow?

The rest of this thread had nothing to do with any plug ...
  Topic: Renewal Warnings
Cupid

Replies: 18
Views: 4540

PostForum: Support   Posted: Sat Jan 26, 2019 2:13 pm   Subject: Renewal Warnings
It always concerns me when there appears to be a deficit of understanding John... Smile
  Topic: 2-Step Verification on my eBay account
Cupid

Replies: 2
Views: 1250

PostForum: Support   Posted: Sat Jan 26, 2019 11:59 am   Subject: 2-Step Verification on my eBay account
Gixen doesn't log into your Ebay account, it uses the authorisation you give it to place bids on your behalf.

Gixen does not even know your Ebay password any more, a few years ago it used to and in ...
  Topic: Renewal Warnings
Cupid

Replies: 18
Views: 4540

PostForum: Support   Posted: Sat Jan 26, 2019 11:55 am   Subject: Renewal Warnings
Glad you managed to sort it out, I agree that sometimes a bit of persistence is key to these things. There are a few steps in the process and all need to be successful before the authorisation can be ...
  Topic: Authrization has expired
Cupid

Replies: 4
Views: 2293

PostForum: Support   Posted: Sat Jan 26, 2019 11:50 am   Subject: Authrization has expired
Please ensure you are looking at the right thing, the Ebay authorisation is the second thing down the Settings page, this is what the message is about. It cost nothing to renew this and only takes a m ...
  Topic: \"Auth token is invalid.\" How to fix this?
Cupid

Replies: 2
Views: 1506

PostForum: Support   Posted: Sat Jan 26, 2019 4:45 am   Subject: \"Auth token is invalid.\" How to fix this?
Please refer to [url=http://www.gixen.com/forum/viewtopic.php?t=9211]this recent thread for instructions and [url=http://www.gixen.com/forum/viewtopic.php?t=9199]here or [url=http://www.gixen.com/foru ...
  Topic: Box under the red X
Cupid

Replies: 1
Views: 1087

PostForum: Support   Posted: Fri Jan 25, 2019 3:00 pm   Subject: Box under the red X
I'm guessing you mean the checkbox to the left of every snipe.

This is used in conjunction with pushing the Red X in order to delete multiple snipes in one action. to do that first you select the t ...
  Topic: 5 Year Multi Account Subscription
Cupid

Replies: 9
Views: 2800

PostForum: Suggestions and Ideas   Posted: Fri Jan 25, 2019 9:23 am   Subject: 5 Year Multi Account Subscription
Once logged in, at the bottom of the page there is a:

Click here to extend your mirror membership or find more payment options on the settings page.

option that you can use repeatedly.

You d ...
  Topic: 5 Year Multi Account Subscription
Cupid

Replies: 9
Views: 2800

PostForum: Suggestions and Ideas   Posted: Fri Jan 25, 2019 4:19 am   Subject: Re: Paying for a 5 year subscription
the cost of a recurring subscription x 5 is fine by me.

I believe this is already possible in so much as all payments made contribute to extending your Mirror subscription.
  Topic: Password
Cupid

Replies: 3
Views: 1519

PostForum: Support   Posted: Tue Jan 22, 2019 2:04 pm   Subject: Password
Is this the Android App linked to from the Gixen Home tab ?

Since you able to log into the site here normally, using a browser on a standard computer or via the browser on your phone, if you can fi ...
  Topic: Currency conversions: Euros, Canadian, etc.
Cupid

Replies: 1
Views: 1011

PostForum: Suggestions and Ideas   Posted: Mon Jan 21, 2019 8:14 am   Subject: Currency conversions: Euros, Canadian, etc.
Gixen doesn't do any currency conversion, it is interesting that you think that it might be, what is it that gives you that impression, because if there is anything that would indicate there being a d ...
  Topic: Supposed Gixen Main and Mirror expiry
Cupid

Replies: 4
Views: 1725

PostForum: Support   Posted: Sun Jan 20, 2019 4:48 am   Subject: Supposed Gixen Main and Mirror expiry
I'm sorry this isn't making a lot of sense to me.

Please can you tell us exactly what the status was of the snipe that failed ?

Expiry of a Mirror subscription doesn't stop snipes being submitte ...
  Topic: Can GIXEN bid on multiple auctions that end simultaneously?
Cupid

Replies: 3
Views: 1520

PostForum: Support   Posted: Sat Jan 19, 2019 1:11 pm   Subject: Can GIXEN bid on multiple auctions that end simultaneously?
10 should be fine... when it gets to be hundreds that might cause a bit of a slow down though, there are always limits for this type of thing, but they are set quite high in Gixen, the capacity handle ...
  Topic: Auth token invalid
Cupid

Replies: 1
Views: 1274

PostForum: Support   Posted: Fri Jan 18, 2019 5:48 am   Subject: Auth token invalid
Perhaps you set up these snipes before you renewed your token?

If so I would suggest that you at least edit them, which hopefully will update the snipe to use the new token not the old one.

It w ...
  Topic: Hard expired
Cupid

Replies: 2
Views: 2449

PostForum: Support   Posted: Thu Jan 17, 2019 10:30 am   Subject: Hard expired
This is the same issue as being discussed on [url=http://www.gixen.com/forum/viewtopic.php?t=9200]this thread.

It's not asking you to pay anything and has nothing to do with any Mirror subscription ...
  Topic: Renewal Warnings
Cupid

Replies: 18
Views: 4540

PostForum: Support   Posted: Thu Jan 17, 2019 10:26 am   Subject: Re: Ebay authorization expired
I still have the red warning message.

My first suggestion would be to log out from Gixen and log back in again... if you still get this message than I would check on the Settings page again as to w ...
  Topic: Renewal Warnings
Cupid

Replies: 18
Views: 4540

PostForum: Support   Posted: Thu Jan 17, 2019 10:24 am   Subject: Renewal Warnings
You have to log in first, then the Settings button is near the top of the page.

Please note this is not asking you to pay any more money, the authorisation required is free and can be done from the ...
  Topic: ebay authorization expiration ??
Cupid

Replies: 34
Views: 9751

PostForum: Support   Posted: Thu Jan 17, 2019 10:18 am   Subject: ebay authorization expiration ??
error message 1529

I think it's worth you trying again. If it fails again then I suggest emailing Mario at the Support address given on the [url=https://www.gixen.com/contact.php]Contact tab abov ...
  Topic: ebay authorization expiration ??
Cupid

Replies: 34
Views: 9751

PostForum: Support   Posted: Thu Jan 17, 2019 10:01 am   Subject: Re: Token expired, wasn't warned, lost snipe
What is magical about Jan 15th?

It is 18 months since you last authorised your Ebay account to do this, and Ebay chose to only allow authorisation to last that long.
  Topic: Add the \"settings\" Button to the TOP near cont
Cupid

Replies: 1
Views: 1015

PostForum: Suggestions and Ideas   Posted: Thu Jan 17, 2019 9:58 am   Subject: Add the \"settings\" Button to the TOP near cont
You have to be logged on first so that when the Settings button is pressed the site knows which account you want to set the Settings for.

The tabs above can all be accessed without being logged in, ...
  Topic: Can not use Gixen yet I've paid until 2020
Cupid

Replies: 1
Views: 1499

PostForum: Impressions   Posted: Thu Jan 17, 2019 9:55 am   Subject: Can not use Gixen yet I've paid until 2020
This is not asking you to pay more money.

It is pointing out that since the authorisation you gave for Gixen to place bids on your behalf only lasts for 18 months that will expire soon.

All you ...
  Topic: Cancel scheduled snipe
Cupid

Replies: 2
Views: 1296

PostForum: Support   Posted: Tue Jan 15, 2019 4:35 am   Subject: Cancel scheduled snipe
Yes you can, and yes it will.

As per my answer to your other thread [url=http://www.gixen.com/forum/viewtopic.php?t=9197]here, you need to log into this site in order to do this.
  Topic: View Snipe Scheduled
Cupid

Replies: 1
Views: 1095

PostForum: Support   Posted: Tue Jan 15, 2019 4:32 am   Subject: View Snipe Scheduled
I assume you've used the Firefox add on in order to add these snipes?

The simplest way to administer them once you have scheduled them is to log into this site using your Gixen credentials above.
...
  Topic: Email saying mirror subscription expired
Cupid

Replies: 4
Views: 1675

PostForum: Support   Posted: Tue Jan 15, 2019 4:26 am   Subject: Email saying mirror subscription expired
Have you been using [url=https://www.gixen.com/transfersubscription.php]this in order to attempt to combine these accounts ?

If so in what way is this process failing for you ?

Please note that ...
  Topic: I can't tell if my bids were placed by Gixen
Cupid

Replies: 1
Views: 1009

PostForum: Support   Posted: Tue Jan 15, 2019 3:46 am   Subject: I can't tell if my bids were placed by Gixen
Generally that is by looking at the status that Gixen gives the snipe after the auction has completed.

If you place your own bids at or above the amount you ask Gixen to bid for you, then you effec ...
  Topic: Gixen current price not the same as ebay
Cupid

Replies: 11
Views: 3618

PostForum: Support   Posted: Mon Jan 14, 2019 5:55 am   Subject: Re: Snipes do not show correct end price
I have a similar issue: Completed snipes do not show the end price, but price of the time the snipe was entered.
example: 173721955165

Was a snipe bid placed on this item, if not what was the stat ...
  Topic: Lost email & password
Cupid

Replies: 19
Views: 4202

PostForum: Support   Posted: Thu Jan 10, 2019 4:42 am   Subject: Lost email & password
I think we need Mario to look into it, behind the scenes, again.
  Topic: Lost email & password
Cupid

Replies: 19
Views: 4202

PostForum: Support   Posted: Wed Jan 09, 2019 1:23 pm   Subject: Lost email & password
Since Mario seems to think that both your Gixen accounts are associated with the same email address, I'm guessing it must be the one you quoted 'g....andb....d.... at hotmail.com'.

Is that the one ...
  Topic: Gixen Desktop Manager view only, can't edit snipes.
Cupid

Replies: 1
Views: 1042

PostForum: Support   Posted: Wed Jan 09, 2019 1:18 pm   Subject: Gixen Desktop Manager view only, can't edit snipes.
It still works for me on Windows 10, what exactly is the failure that you are getting ?
  Topic: Lost email & password
Cupid

Replies: 19
Views: 4202

PostForum: Support   Posted: Tue Jan 08, 2019 5:48 am   Subject: Lost email & password
Have you checked the spam folders for your Hotmail account ?
  Topic: EBAY SELLER BLOCK ME FROM BIDS
Cupid

Replies: 5
Views: 1784

PostForum: Support   Posted: Tue Jan 08, 2019 3:35 am   Subject: EBAY SELLER BLOCK ME FROM BIDS
Thank you for the updates.

Yes, it is sometimes hard to fathom why sellers act as they do.
  Topic: Lost email & password
Cupid

Replies: 19
Views: 4202

PostForum: Support   Posted: Mon Jan 07, 2019 4:59 am   Subject: Lost email & password
I think Gixen associates the address of the Paypal account that you use to pay for a Mirror subscription with your Gixen id.

I think that email account associated with your Ebay account(s) is not k ...
  Topic: Email saying mirror subscription expired
Cupid

Replies: 4
Views: 1675

PostForum: Support   Posted: Mon Jan 07, 2019 4:50 am   Subject: Email saying mirror subscription expired
Is it possible that you have more than one active Gixen account?

People sometimes seem to inadvertently set up multiple accounts when they have problems accessing the site. Do you remember having a ...
  Topic: EBAY SELLER BLOCK ME FROM BIDS
Cupid

Replies: 5
Views: 1784

PostForum: Support   Posted: Mon Jan 07, 2019 4:48 am   Subject: EBAY SELLER BLOCK ME FROM BIDS
What was the exact wording of the status given on the blocked snipe ?

The status is derived from what Ebay sends back when Gixen attempts to place the bid.

Sniping is certainly tolerated by Ebay ...
  Topic: Error occurred. Please try again.
Cupid

Replies: 8
Views: 3165

PostForum: Support   Posted: Mon Jan 07, 2019 4:37 am   Subject: Error occurred. Please try again.
I'm not having any problems logging in.

This thread is over a year old.

Is chrisalbertson your Gixen id, perhaps different ids get assigned to different servers ?
  Topic: Lost email & password
Cupid

Replies: 19
Views: 4202

PostForum: Support   Posted: Sat Jan 05, 2019 8:36 am   Subject: Lost email & password
Oh dear,

Mario does usually respond to emails sent to the support address, my apologies.

That is certainly what I would have suggested that you do, in these circumstances.

Hopefully he will n ...
  Topic: Renewal
Cupid

Replies: 3
Views: 1544

PostForum: Support   Posted: Fri Jan 04, 2019 4:51 am   Subject: Renewal
OK,

Is it possible that you have set up more than one Gixen account, that is usually the underlying problem with situations such as you describe.

To move things forward more rapidly please could ...
  Topic: ListingHistiry.com
Cupid

Replies: 8
Views: 3048

PostForum: Support   Posted: Wed Jan 02, 2019 4:20 am   Subject: ListingHistiry.com
It has got an 's' in it John:

[url=www.listingshistory.com]www.listingshistory.com

I suspect you are right though that there is a correspondence with the id you had registered when you set up t ...
  Topic: Seller pulled the rug out
Cupid

Replies: 2
Views: 1745

PostForum: Impressions   Posted: Mon Dec 31, 2018 4:53 am   Subject: Seller pulled the rug out
As far as I am aware, a seller can either change the listing (providing there are no bids when they do), or they can end the auction early to sell to the highest bidder at that time (though I find it ...
  Topic: Cannot add items
Cupid

Replies: 2
Views: 1206

PostForum: Support   Posted: Sun Dec 30, 2018 4:41 am   Subject: Cannot add items
I guess you were using the 'ebay product id' and not the 'eBay item number' ?
  Topic: Sorry, this item is already present.
Cupid

Replies: 3
Views: 1642

PostForum: Support   Posted: Sat Dec 29, 2018 3:22 am   Subject: Sorry, this item is already present.
Any snipe you had scheduled should have been executed, yes.

Did you think that you did not already have a snipe scheduled for this item ?
  Topic: Renewal
Cupid

Replies: 3
Views: 1544

PostForum: Support   Posted: Fri Dec 28, 2018 7:44 am   Subject: Renewal
Do you mean 2019 ?

What type of renewal did you choose, was it chunks, or a full year or two year subscription ?

Is johnegrey the id that you use to log into Gixen ?
  Topic: offset
Cupid

Replies: 1
Views: 1092

PostForum: Suggestions and Ideas   Posted: Fri Dec 28, 2018 7:41 am   Subject: offset
It's entirely up to you, personally I prefer 8 seconds to have the bid increment rule work for, not against, me when there are other snipers.
  Topic: Settings in Firefox/Waterfox Add-on
Cupid

Replies: 4
Views: 2269

PostForum: Support   Posted: Mon Dec 24, 2018 12:48 pm   Subject: Settings in Firefox/Waterfox Add-on
I think it is the default number that should go in the Max Bid field whenever you add a snipe using the Autosnipe extension.
  Topic: Change password for Gixen not working for me
Cupid

Replies: 1
Views: 1197

PostForum: Support   Posted: Mon Dec 24, 2018 4:26 am   Subject: Change password for Gixen not working for me
Is tkersting your Gixen id ?

Please send an email from the email address you have registered to Mario at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above, t ...
  Topic: Gixen recurring with PayPal
Cupid

Replies: 4
Views: 2006

PostForum: Support   Posted: Mon Dec 24, 2018 4:23 am   Subject: Gixen recurring with PayPal
Thanks Rick,

I didn't respond to this one as I did not know the answer. Recurring payments are a relatively new option here on Gixen.
  Topic: New to Gixen
Cupid

Replies: 1
Views: 1319

PostForum: Impressions   Posted: Mon Dec 24, 2018 4:20 am   Subject: New to Gixen
There really isn't a definitive answer on this, which is why it is left as an option for you to choose.

Some prefer shorter offsets as they believe that the default of 6 seconds provides enough tim ...
  Topic: eBay Trust & Safety Error Filter
Cupid

Replies: 4
Views: 1727

PostForum: Support   Posted: Sat Dec 22, 2018 4:28 am   Subject: eBay Trust & Safety Error Filter
If it's a new Ebay account that would be the reason.

I advise people to use any new account to buy at least a few things before registering it with any automated sniping service.

Ebay very often ...
  Topic: eBay Trust & Safety Error Filter
Cupid

Replies: 4
Views: 1727

PostForum: Support   Posted: Fri Dec 21, 2018 7:45 am   Subject: eBay Trust & Safety Error Filter
Since this is a restriction placed on your Ebay account, by Ebay, I would suggest that you should report your dissatisfaction to them.

Unfortunately there is no way that Gixen can programmatically ...
  Topic: Not Impressed So Far
Cupid

Replies: 1
Views: 1462

PostForum: Impressions   Posted: Mon Dec 17, 2018 4:01 am   Subject: Not Impressed So Far
I think you need a little more understanding of what a sniping service is for and how it does it.

It can't do the impossible.

The idea is to place your bid at a very late stage in the auction so ...
  Topic: Why do I show as \"Guest\" on the Forum when Logg
Cupid

Replies: 1
Views: 1166

PostForum: Support   Posted: Fri Dec 14, 2018 10:44 am   Subject: Why do I show as \"Guest\" on the Forum when Logg
This is intentional, we want people are able to post here anonymously and perhaps even without officially registering with the site.

This means that even those that are logged in are treated the sa ...
  Topic: Support of Goodwill
Cupid

Replies: 1
Views: 1252

PostForum: Support   Posted: Fri Dec 14, 2018 10:39 am   Subject: Support of Goodwill
No, Ebay only.

There is a more expansive discussion [url=http://www.gixen.com/forum/viewtopic.php?t=5994]here.
  Topic: Gixen (with subscription) did not bid on item
Cupid

Replies: 7
Views: 2343

PostForum: Support   Posted: Thu Dec 13, 2018 11:08 am   Subject: Gixen (with subscription) did not bid on item
Mario will have found that message in the logs stored on the Gixen server.

Restricting bids for this reason is indeed a seller selected option which they can choose when listing, so you will find y ...
  Topic: Yearly Subscription
Cupid

Replies: 2
Views: 1347

PostForum: Suggestions and Ideas   Posted: Thu Dec 13, 2018 10:23 am   Subject: Yearly Subscription
There are still recurring and non recurring options to extend your membership.

After you log in you can see them all the options by first pushing the 'Settings' button near the top of the page... t ...
  Topic: Gixen (with subscription) did not bid on item
Cupid

Replies: 7
Views: 2343

PostForum: Support   Posted: Tue Dec 11, 2018 12:25 pm   Subject: Gixen (with subscription) did not bid on item
I am sorry to hear you are having problems Samuel,

In order for anyone to be able to look into it please can I ask you to share a bit more information :

What was the item id of the auction for ...
  Topic: Sorry, this item is already present.
Cupid

Replies: 3
Views: 1642

PostForum: Support   Posted: Tue Dec 11, 2018 7:23 am   Subject: Sorry, this item is already present.
It means that the system thinks you have already scheduled a snipe for that item.

You can modify the snipe you already have but you can't add another one for that same item.
  Topic: Wrong subscription authorization
Cupid

Replies: 1
Views: 1114

PostForum: Support   Posted: Tue Dec 11, 2018 4:10 am   Subject: Wrong subscription authorization
Any future recurring payment can be cancelled via Paypal.

Going forward I imagine Mario will have to refund and cancel your subscription so that you can start again. Please email him at the support ...
  Topic: Very slow loading bid page
Cupid

Replies: 1
Views: 1136

PostForum: Support   Posted: Mon Dec 10, 2018 1:57 pm   Subject: Very slow loading bid page
This seems to have been a common problem recently as discussed on [url=http://www.gixen.com/forum/viewtopic.php?t=9157]this thread.

As you can see Mario is reporting that those were separate issues ...
  Topic: other bidders on gixen
Cupid

Replies: 5
Views: 1960

PostForum: Suggestions and Ideas   Posted: Sun Dec 09, 2018 2:00 pm   Subject: other bidders on gixen
The timings of bids once placed are shown on Ebay in the bid history.

I generally find that when I am up against automated bidders it is better to be slightly earlier than the average, because then ...
  Topic: other bidders on gixen
Cupid

Replies: 5
Views: 1960

PostForum: Suggestions and Ideas   Posted: Sun Dec 09, 2018 11:43 am   Subject: other bidders on gixen
Yes, I agree, this not only isn't possible now. It's never going to happen.
  Topic: 200 end of auction emails
Cupid

Replies: 1
Views: 1117

PostForum: Support   Posted: Sun Dec 09, 2018 5:54 am   Subject: 200 end of auction emails
This issue was discussed [url=http://www.gixen.com/forum/viewtopic.php?t=9156]here.
  Topic: Bid under asking price
Cupid

Replies: 7
Views: 2348

PostForum: Support   Posted: Sun Dec 09, 2018 5:44 am   Subject: Re: bid below asking price
From what I see item 312359038399 hasn't completed yet.
  Topic: Current Bid Price Not Working
Cupid

Replies: 1
Views: 1102

PostForum: Support   Posted: Sun Dec 09, 2018 5:26 am   Subject: Current Bid Price Not Working
This is currently being discussed again on [url=http://www.gixen.com/forum/viewtopic.php?t=9149]this thread.
  Topic: Gixen current price not the same as ebay
Cupid

Replies: 11
Views: 3618

PostForum: Support   Posted: Sun Dec 09, 2018 5:25 am   Subject: Gixen current price not the same as ebay
If it's taking many days I would agree there is likely something going wrong with the Gixen software.

Mario is the only one that can investigate that and in order to focus his attention on this, I ...
  Topic: 1 mouse click snipes
Cupid

Replies: 1
Views: 1167

PostForum: Suggestions and Ideas   Posted: Sun Dec 09, 2018 4:56 am   Subject: 1 mouse click snipes
I don't think this is possible in an browser add on feature since it's implementation would be considered to be cross site scripting, which is not allowed.
  Topic: other bidders on gixen
Cupid

Replies: 5
Views: 1960

PostForum: Suggestions and Ideas   Posted: Sun Dec 09, 2018 4:53 am   Subject: other bidders on gixen
No, there isn't.
  Topic: Gixen current price not the same as ebay
Cupid

Replies: 11
Views: 3618

PostForum: Support   Posted: Sat Dec 08, 2018 4:31 am   Subject: Gixen current price not the same as ebay
Price updates on the Gixen website are not real time, it can take several hours for it to update after auction prices have changed.

That has been the case for many years, the resources required to ...
  Topic: Logging in
Cupid

Replies: 1
Views: 1138

PostForum: Support   Posted: Sat Dec 08, 2018 4:21 am   Subject: Logging in
I think [url=http://www.gixen.com/forum/viewtopic.php?t=9000]this is probably the thread that will help you most.

Once you have logged into the snipes page, the Settings button is near the top of t ...
  Topic: How do I change my password?
Cupid

Replies: 1
Views: 1195

PostForum: Support   Posted: Thu Nov 29, 2018 4:34 am   Subject: How do I change my password?
On the home page select the 'Sign Up' button, then on the page that comes up select the 'Forgot your Gixen password? You can reset it here.' link.

This will take you to [url=https://www.gixen.com/f ...
  Topic: AN ISSUE AROUND 6pm PST
Cupid

Replies: 4
Views: 1814

PostForum: Support   Posted: Thu Nov 29, 2018 4:24 am   Subject: AN ISSUE AROUND 6pm PST
This may have had something to do with [url=http://www.gixen.com/forum/viewtopic.php?t=9133]this.
  Topic: 5 second delay on sign in I am a mirror subscriber
Cupid

Replies: 5
Views: 1953

PostForum: Support   Posted: Thu Nov 29, 2018 4:19 am   Subject: 5 second delay on sign in I am a mirror subscriber
Yes, the redirections screen, long delay, I read that is for non members but I subscribe to mirror.

That temporary screen applies to everyone.

Once you have used the service for a while, and don ...
  Topic: 5 second delay on sign in I am a mirror subscriber
Cupid

Replies: 5
Views: 1953

PostForum: Support   Posted: Thu Nov 29, 2018 4:16 am   Subject: 5 second delay on sign in I am a mirror subscriber
It takes at least 3 seconds when you are located in the United Kingdom.
  Topic: 5 second delay on sign in I am a mirror subscriber
Cupid

Replies: 5
Views: 1953

PostForum: Support   Posted: Mon Nov 26, 2018 4:56 am   Subject: 5 second delay on sign in I am a mirror subscriber
This is unavoidable I'm afraid, there are few technical reasons, but it's simplest to say that it takes a little while to do all the checks and retrieve all the required information from the remote da ...
  Topic: Quick question - easy to answer by Gixen community
Cupid

Replies: 2
Views: 1584

PostForum: Support   Posted: Fri Nov 23, 2018 4:16 am   Subject: Quick question - easy to answer by Gixen community
Yes it helps, but in terms of revenue, it's fractions of a penny per click.

Your Mirror subscription is much more significant in terms of supporting the service.
  Topic: Gixen says I won, but no Ebay notification or confirmation
Cupid

Replies: 1
Views: 1196

PostForum: Support   Posted: Fri Nov 23, 2018 4:11 am   Subject: Gixen says I won, but no Ebay notification or confirmation
Please provide the auction id, it isn't possible for anyone to investigate without one.
  Topic: email are being sent to my old address
Cupid

Replies: 1
Views: 1170

PostForum: Support   Posted: Wed Nov 21, 2018 12:27 pm   Subject: email are being sent to my old address
LOL, are we expecting the introduction of psychic software anytime soon?

You can update it on the Settings page which you get to by pressing the button of that name, after you have logged in here v ...
  Topic: must add item number can not box is grey item number is the
Cupid

Replies: 2
Views: 1438

PostForum: Support   Posted: Tue Nov 20, 2018 6:12 am   Subject: must add item number can not box is grey item number is the
Are you referring to the Autosnipe Firefox extension ?

Or to entering snipes via the web interface after logging in here ?

Or to entering snipes vie the Gixen Desktop Manager ?
  Topic: You have to specify item id. Autosnipe Firefox
Cupid

Replies: 13
Views: 3430

PostForum: Support   Posted: Tue Nov 20, 2018 6:10 am   Subject: You have to specify item id. Autosnipe Firefox
Please refer to [url=http://www.gixen.com/forum/viewtopic.php?t=8659]this thread for support.
  Topic: SUBSCRIPTION GIXEN MIRROR
Cupid

Replies: 3
Views: 1714

PostForum: Support   Posted: Sun Nov 18, 2018 7:00 am   Subject: SUBSCRIPTION GIXEN MIRROR
The difference between a recurring payment and a non recurring payment is that a recurring payment will repeat at the end of he period automatically, until you manually cancel that recurring payment. ...
  Topic: Gixen Desktop Manager (64-bit) released
Cupid

Replies: 27
Views: 65604

PostForum: Announcements   Posted: Sun Nov 18, 2018 4:00 am   Subject: Gixen Desktop Manager (64-bit) released
Support is being requested [url=http://www.gixen.com/forum/viewtopic.php?p=33559]here.
  Topic: Gixen Desktop Manager 2.0.2 login Error
Cupid

Replies: 1
Views: 1812

PostForum: Support   Posted: Sun Nov 18, 2018 3:59 am   Subject: Gixen Desktop Manager 2.0.2 login Error
It is probably best to post support requests for this version of the Desktop Manager on [url=http://www.gixen.com/forum/viewtopic.php?t=8703]this thread.

I'll put a back link there to this thread t ...
  Topic: Is Gixen site not secure?
Cupid

Replies: 7
Views: 2751

PostForum: Support   Posted: Fri Nov 09, 2018 1:35 am   Subject: Is Gixen site not secure?
The Gixen software hasn't changed Bob.

Your credentials are sent securely, and that is what matters. What I'm saying is, it is secure, when it needs to be.
  Topic: Auction duration change
Cupid

Replies: 1
Views: 1120

PostForum: Support   Posted: Thu Nov 08, 2018 9:20 am   Subject: Auction duration change
If they decide to end it early, no, because that happens immediately.

It is likely to take several hours for such changes to be detected, I don't think you can reduce the remaining duration below 2 ...
  Topic: Gixen did not bid
Cupid

Replies: 1
Views: 1581

PostForum: Support   Posted: Thu Nov 08, 2018 9:16 am   Subject: Gixen did not bid
If you look at the bidding [url=https://www.ebay.co.uk/bfl/viewbids/292793700581?item=292793700581&rt=nc&_trksid=p2047675.l2565]here you can see it was sold to a 'Best Offer' which means the s ...
  Topic: Is Gixen site not secure?
Cupid

Replies: 7
Views: 2751

PostForum: Support   Posted: Thu Nov 08, 2018 6:37 am   Subject: Is Gixen site not secure?
Your credentials are sent securely, which is what matters.

If you have a Mirror subscription Gixen also keeps using the https (secure) protocol after you log in. If not it doesn't because hosting a ...
  Topic: New: Gixen Autosnipe Chrome and Firefox extensions
Cupid

Replies: 3
Views: 1773

PostForum: Support   Posted: Tue Oct 30, 2018 1:20 pm   Subject: New: Gixen Autosnipe Chrome and Firefox extensions
Was this in Chrome or Firefox, Bob ?
  Topic: Change eBay account
Cupid

Replies: 1
Views: 1208

PostForum: Support   Posted: Sun Oct 28, 2018 2:08 pm   Subject: Change eBay account
Yes, once logged in, select the 'Settings' button near the top of the page.

On the page that comes up select the 'Unlink eBay account' link.

Then you can link a different Ebay account, to your G ...
  Topic: Snipe Button for Opera 12?
Cupid

Replies: 4
Views: 2035

PostForum: Support   Posted: Sun Oct 28, 2018 1:58 pm   Subject: Snipe Button for Opera 12?
It's not something I recall... are you sure it was for adding snipes to Gixen and not some other sniping service ?
  Topic: Autosnipe Chrome Support
Cupid

Replies: 30
Views: 10821

PostForum: Announcements   Posted: Sun Oct 28, 2018 1:56 pm   Subject: Autosnipe Chrome Support
Support for this extension is also being sought [url=http://www.gixen.com/forum/viewtopic.php?p=33490]here.
  Topic: autosnipe
Cupid

Replies: 1
Views: 1284

PostForum: Support   Posted: Sun Oct 28, 2018 1:55 pm   Subject: autosnipe
For support on this please post on [url=http://www.gixen.com/forum/viewtopic.php?t=9102]this thread. Keith is more likely to pick it up there.

I'll add a back link for you, this time.
  Topic: Autosnipe 1.42 eBay.co.uk & eBay.com
Cupid

Replies: 48
Views: 32922

PostForum: Announcements   Posted: Sun Oct 28, 2018 1:50 pm   Subject: Autosnipe 1.42 eBay.co.uk & eBay.com
Keith, someone is asking for support on [url=http://www.gixen.com/forum/viewtopic.php?p=33488]this thread.
  Topic: Password not being saved
Cupid

Replies: 3
Views: 1953

PostForum: Support   Posted: Sun Oct 28, 2018 1:49 pm   Subject: Password not being saved
Please request support for this extension via [url=http://www.gixen.com/forum/viewtopic.php?t=8659]this thread. Keith is much more likely to see it that way.

On this occasion, I'll also add a back ...
  Topic: Firefox autosnipe not coming up in Firefox extensions
Cupid

Replies: 1
Views: 1266

PostForum: Support   Posted: Sun Oct 28, 2018 1:43 pm   Subject: Firefox autosnipe not coming up in Firefox extensions
Yes, definitely, try [url=http://www.gixen.com/forum/viewtopic.php?t=8659]this thread. There's a direct link available there.
  Topic: Gixen Mirror service
Cupid

Replies: 3
Views: 3641

PostForum: Support   Posted: Sun Oct 28, 2018 1:37 pm   Subject: Gixen Mirror service
This is an old thread.

It does sound like your registration has not taken, for some reason. Please email Mario direct at the support address given on the [url=https://www.gixen.com/contact.php]Cont ...
  Topic: Gixen mirror payments
Cupid

Replies: 2
Views: 1472

PostForum: Support   Posted: Thu Oct 25, 2018 5:43 am   Subject: Gixen mirror payments
You get an extra, small, discount for a recurring payment.

Such a payment will be taken annually until you cancel it with Paypal.

With a non recurring payment you will manually have to pay every ...
  Topic: Gixen boxes not showing on ebay item pages
Cupid

Replies: 1
Views: 1288

PostForum: Support   Posted: Thu Oct 25, 2018 5:38 am   Subject: Gixen boxes not showing on ebay item pages
Presumably this is in Firefox, and it's an issue you are having with the [url=http://www.gixen.com/forum/viewtopic.php?t=8659]Autosnipe software.

As a first step I'd check that you have the latest ...
  Topic: Endeavouring to re-set my password but no email from gixen
Cupid

Replies: 1
Views: 1246

PostForum: Support   Posted: Thu Oct 25, 2018 5:30 am   Subject: Endeavouring to re-set my password but no email from gixen
Please check your Spam folder first then if there's still nothing please email your Gixen id to Mario directly to the support address given on the '[url=https://www.gixen.com/contact.php]Contact' tab ...
  Topic: Number after username
Cupid

Replies: 4
Views: 2262

PostForum: Support   Posted: Thu Oct 25, 2018 5:18 am   Subject: Number after username
To have them scheduled with price of 0.0 you must, at some stage, have pushed the 'Import Watch List' button. They don't get imported automatically.
  Topic: Multiple user account at the same time.
Cupid

Replies: 1
Views: 1383

PostForum: Suggestions and Ideas   Posted: Thu Oct 25, 2018 4:37 am   Subject: Multiple user account at the same time.
I have multiple accounts too... I found it easier just to set up independent Gixen accounts for each Ebay account.

You can't have multiple Ebay accounts, with simultaneous Mirror functionality with ...
  Topic: Add this platform - GreatCollections
Cupid

Replies: 1
Views: 1255

PostForum: Suggestions and Ideas   Posted: Thu Oct 25, 2018 4:24 am   Subject: Add this platform - GreatCollections
GreatCollections.com:
Global Rank: 389,813 down 115,900 in the last three months.
Rank in United States: 127,634

Ebay.com:
Global Rank: 41 down 2 in the last three months.
Rank in United Stat ...
  Topic: Warning About Shipping Price Change
Cupid

Replies: 1
Views: 1361

PostForum: Suggestions and Ideas   Posted: Thu Oct 25, 2018 3:57 am   Subject: Warning About Shipping Price Change
Good, sound advice.
  Topic: Snipe tool did not cancel items in same Group... I won 3 of
Cupid

Replies: 4
Views: 1967

PostForum: Support   Posted: Fri Oct 19, 2018 3:09 am   Subject: Snipe tool did not cancel items in same Group... I won 3 of
Maybe now is the time to implement a check that items added to a group are not within a certain time frame and prevent the user doing so with an appropriate error message ?
  Topic: Gixen Desktop Manager (64-bit) released
Cupid

Replies: 27
Views: 65604

PostForum: Announcements   Posted: Fri Oct 19, 2018 3:01 am   Subject: Gixen Desktop Manager (64-bit) released
Nomz,

Do you know how much a development environment for an Apple device costs ?

It might have to be crowd funded, just to make it an economic option.
  Topic: Donation
Cupid

Replies: 1
Views: 1347

PostForum: Suggestions and Ideas   Posted: Fri Oct 19, 2018 2:57 am   Subject: Donation
You can already make payments for multiple years, up front, if you wish. Payments are cumulative in terns of the length of service provided.
  Topic: entering url instead of item number
Cupid

Replies: 3
Views: 1711

PostForum: Suggestions and Ideas   Posted: Fri Oct 19, 2018 2:55 am   Subject: entering url instead of item number
I thought you could already do this, perhaps Ebay has changed the format of the url again.

Or maybe this was only implemented for the mobile version of the site ?... Only Mario will know the answe ...
  Topic: chrome extension
Cupid

Replies: 2
Views: 1742

PostForum: Suggestions and Ideas   Posted: Fri Oct 19, 2018 2:46 am   Subject: chrome extension
There is already a plugin for [url=http://www.gixen.com/forum/viewtopic.php?t=7585]Firefox.
  Topic: Multiple entries when importing watch list
Cupid

Replies: 1
Views: 1245

PostForum: Support   Posted: Fri Oct 05, 2018 12:25 am   Subject: Multiple entries when importing watch list
Please can you give some examples of items on your watch list which result in multiple entries on your snipes list.

Roughly how many items do you have in your watch list?
  Topic: Gixen Mirror did not win
Cupid

Replies: 3
Views: 1807

PostForum: Support   Posted: Fri Oct 05, 2018 12:23 am   Subject: Gixen Mirror did not win
I have to say, I never thought allowing 1 second snipes was a good idea, no matter how many misguided customers wanted it.

I've always thought that educating people that it actually decreases their ...
  Topic: Gixen Mirror did not win
Cupid

Replies: 3
Views: 1807

PostForum: Support   Posted: Thu Oct 04, 2018 9:17 am   Subject: Gixen Mirror did not win
What status did Gixen give this snipe on the Mirror tab ?
  Topic: Multiple failures to Bid
Cupid

Replies: 2
Views: 1499

PostForum: Support   Posted: Thu Oct 04, 2018 3:58 am   Subject: Multiple failures to Bid
Were these snipes Mirrored ?

What was the status given on both the Main and Mirror tabs, after the auctions had finished ?

Were they all with this seller worthtrusting_store, because if you look ...
  Topic: Gixen did not win
Cupid

Replies: 1
Views: 1216

PostForum: Support   Posted: Thu Oct 04, 2018 3:57 am   Subject: Gixen did not win
For anyone to look into it you will need to provide a bit more information, please.

What was the status that Gixen gave the snipe after the auction had completed ?

What was the item number of th ...
  Topic: link to original ended auction
Cupid

Replies: 1
Views: 1283

PostForum: Suggestions and Ideas   Posted: Wed Oct 03, 2018 1:04 am   Subject: link to original ended auction
Looks like Mario has done this for you already.

Good suggestion, thanks, you have helped improved the service for everyone.
  Topic: Paying
Cupid

Replies: 7
Views: 3111

PostForum: Support   Posted: Tue Oct 02, 2018 5:53 am   Subject: Paying
I now do recurring payments, via Paypal, for my mobile phone contract, so it's certainly possible to pre-authorise future payments now.
  Topic: Paying
Cupid

Replies: 7
Views: 3111

PostForum: Support   Posted: Tue Oct 02, 2018 2:36 am   Subject: Paying
Yes I've received the same, from what I can see it's legitimate.

I agree with your other comments.
  Topic: Gixen did not bid
Cupid

Replies: 3
Views: 1802

PostForum: Support   Posted: Mon Oct 01, 2018 5:21 pm   Subject: Re: Gixen did not bid
Ebay 142953207746
Auction ended without my bid being submitted. Gixen said "Network error". Is that my network or Gixen's, or Ebay's?
Thanks

NB relisted as item number 142958774169.
  Topic: Gixen did not bid
Cupid

Replies: 3
Views: 1802

PostForum: Support   Posted: Mon Oct 01, 2018 5:19 pm   Subject: Gixen did not bid
Please refer to [url=http://www.gixen.com/forum/viewtopic.php?p=33357]this thread.
  Topic: Gixen did not bid
Cupid

Replies: 1
Views: 1150

PostForum: Support   Posted: Mon Oct 01, 2018 5:18 pm   Subject: Gixen did not bid
Please refer to [url=http://www.gixen.com/forum/viewtopic.php?p=33357]this thread.
  Topic: Intermittent problems in the main facility (NETWORK ERROR)
Cupid

Replies: 11
Views: 4080

PostForum: Support   Posted: Mon Oct 01, 2018 5:17 pm   Subject: Intermittent problems in the main facility (NETWORK ERROR)
trickeone,

Was this snipe Mirrored, if so what was the status on the Mirror tab ?
  Topic: 202443624871 Only 2 bids, one was highest but eBay says I o
Cupid

Replies: 1
Views: 1171

PostForum: Support   Posted: Mon Oct 01, 2018 1:25 am   Subject: 202443624871 Only 2 bids, one was highest but eBay says I o
Your bid was placed just before the end of the auction at 30 Sep 2018 at 7:32:04PM BST, the winning bid was placed at 26 Sep 2018 at 2:13:41PM BST.

Your bid was not the higher of the two, it was ex ...
  Topic: no snipe bid placed
Cupid

Replies: 2
Views: 1280

PostForum: Support   Posted: Fri Sep 28, 2018 8:56 am   Subject: no snipe bid placed
If you look at the top of the listing it says:

'This listing was ended by the seller because the item was lost or broken.'
  Topic: item didnt win even though I had winning bid amount
Cupid

Replies: 3
Views: 1735

PostForum: Support   Posted: Wed Sep 26, 2018 10:50 am   Subject: item didnt win even though I had winning bid amount
There are only Captchas on this forum, not when setting up snipes.

As Mario said the option is available because so many asked for it, none of the regulars here recommend using anything below 3. If ...
  Topic: S&H prices on gixen
Cupid

Replies: 5
Views: 2191

PostForum: Support   Posted: Wed Sep 26, 2018 10:46 am   Subject: S&H prices on gixen
FYI, Ebay gets it wrong in the list (summary) view, it's only when you view the actual listing that they get it right.
  Topic: S&H prices on gixen
Cupid

Replies: 5
Views: 2191

PostForum: Support   Posted: Mon Sep 24, 2018 8:11 am   Subject: S&H prices on gixen
It is a problem that I highlighted almost as soon as Gixen started displaying the shipping prices.

Mario knows about it but the problem apparently lies with Ebay.
  Topic: paid for snipes, and no history of sniping-using jbidwatche
Cupid

Replies: 3
Views: 1729

PostForum: Support   Posted: Thu Sep 20, 2018 9:07 am   Subject: paid for snipes, and no history of sniping-using jbidwatche
I have no experience with jbidwatcher, I knew there was some discussion with the developer some years ago but wasn't aware that the integration was done.

I thought it either was either no longer su ...
  Topic: Is there somethign up with the desktop manager
Cupid

Replies: 1
Views: 1275

PostForum: Support   Posted: Thu Sep 20, 2018 3:57 am   Subject: Is there somethign up with the desktop manager
It's probably best to download it again, it sounds like you have an out of date version of it, to me.
  Topic: I don't win bids on item 163231754456 on ebay
Cupid

Replies: 5
Views: 2361

PostForum: Support   Posted: Thu Sep 20, 2018 3:55 am   Subject: I don't win bids on item 163231754456 on ebay
Item 163231754456 ran its full course and no snipe bids were placed, was the price higher than your snipe amount at the end of the auction, Gixen can't place any bid in those circumstances. 8:46:01AM ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 201
Views: 128526

PostForum: Suggestions and Ideas   Posted: Thu Sep 20, 2018 3:28 am   Subject: Re: not to burst your bubble... but...
this might not be the greatest thing ever for the business model

but its not the end of the world

www.ebaydts.com/eBayKBDetails?KBid=5102

This article does not have anything to do with the w ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 201
Views: 128526

PostForum: Suggestions and Ideas   Posted: Thu Sep 20, 2018 3:26 am   Subject: Making people wait 60 seconds before accessing account
Hi, I just subscribed.

Why do we have to wait after login? I mean those few seconds with the message "If not redirected to your account in 5 seconds, click here.", not the 20/60 sec timer ...
  Topic: First time user - \"bid under asking price\"
Cupid

Replies: 4
Views: 2558

PostForum: Support   Posted: Thu Sep 20, 2018 3:14 am   Subject: First time user - \"bid under asking price\"
On this auction there are shipping restrictions:

Postage to: United States, Canada, Mexico, Bermuda
Excludes: Africa, Asia, Central America and Caribbean, Europe, Middle East, Oceania, South East ...
  Topic: Idea for Gixen Income?
Cupid

Replies: 4
Views: 6263

PostForum: Suggestions and Ideas   Posted: Tue Sep 11, 2018 7:04 am   Subject: Idea for Gixen Income?
This was back in 2013... a few things seem to be changing at Ebay now...
  Topic: Gixen: Notification Suggestions and new features coming up
Cupid

Replies: 21
Views: 7610

PostForum: Announcements   Posted: Mon Sep 10, 2018 1:40 pm   Subject: Gixen: Notification Suggestions and new features coming up
Mario didn't say that

this is how you should be interpreting:

it will be sensible and not affect how the site is used today

For the record I won't be using it for everything I'm interested i ...
  Topic: Gixen: Notification Suggestions and new features coming up
Cupid

Replies: 21
Views: 7610

PostForum: Announcements   Posted: Mon Sep 10, 2018 12:21 pm   Subject: Re: Product sniping, recommendations, PBSE, etc.
We have to be able to opt out.

I'm sensing a lot of negativity here... from experience I know it's the doubters that are always most vocal though, so considering the diversity of Gixen users, and t ...
  Topic: Gixen: Notification Suggestions and new features coming up
Cupid

Replies: 21
Views: 7610

PostForum: Announcements   Posted: Mon Sep 10, 2018 8:33 am   Subject: Gixen: Notification Suggestions and new features coming up
It's another example that demonstrates peoples natural conservatism.

People fear change, even when quite often it's to their own benefit... I think we should measure whether what extra is offered h ...
  Topic: Incorrect proxy bid
Cupid

Replies: 1
Views: 1229

PostForum: Support   Posted: Mon Sep 10, 2018 2:24 am   Subject: Incorrect proxy bid
The winning bid was placed over 2 minutes before the end of the auction, are you sure that bid was placed by Gixen ?

It would appear very unlikely to me.
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 201
Views: 128526

PostForum: Suggestions and Ideas   Posted: Tue Sep 04, 2018 11:50 am   Subject: Making people wait 60 seconds before accessing account
Deborah (ebay123),

Are you saying that you think you paid for the Mirror service but that it is still asking you to subscribe and not providing you with that service once you have logged in ?

If ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 201
Views: 128526

PostForum: Suggestions and Ideas   Posted: Mon Sep 03, 2018 9:25 am   Subject: Re: I have been a pay user
a year.

Thanks Rick, I did wonder whether I should comment on that. Nicely put.
  Topic: How do i change my email address?
Cupid

Replies: 2
Views: 1653

PostForum: Support   Posted: Fri Aug 31, 2018 12:09 pm   Subject: How do i change my email address?
I love it when people answer their own questions in less than a minute.

For anyone else reading, its on the settings page and is referred to as 'notification email'.
  Topic: 3 seconds or 6 seconds on Mirror
Cupid

Replies: 5
Views: 4430

PostForum: Impressions   Posted: Sun Aug 26, 2018 5:30 am   Subject: 3 seconds or 6 seconds on Mirror
I'm not sure what point you are trying to make, badnell ?

Is it that the user with 4712 feedbacks was able to react in 5 seconds, if so I'd disagree that bid was decided well before 5 seconds befor ...
  Topic: no gixen bid
Cupid

Replies: 2
Views: 1758

PostForum: Support   Posted: Thu Aug 23, 2018 3:39 am   Subject: no gixen bid
This auction appears to have ended before Mario posted [url=http://www.gixen.com/forum/viewtopic.php?t=9026]this.

Was the snipe Mirrored and if so what was the status that Gixen gave the snipe on t ...
  Topic: Alternative Income Stream
Cupid

Replies: 7
Views: 3501

PostForum: Suggestions and Ideas   Posted: Thu Aug 23, 2018 3:29 am   Subject: Alternative Income Stream
The problem with such small payments is, I believe, the charges that Paypal impose on the seller of the service, which in this case is Gixen.

For such small amounts Gixen ends up paying most of it ...
  Topic: New features on ebay
Cupid

Replies: 1
Views: 1541

PostForum: Suggestions and Ideas   Posted: Mon Aug 20, 2018 3:38 am   Subject: New features on ebay
It has been possible to get contact details from Ebay for a while when there is an issue and you've raised a case with them, I guess this is an extension to provide the details at an earlier stage. Pe ...
  Topic: Snipe failed for the first time ever?
Cupid

Replies: 16
Views: 7572

PostForum: Support   Posted: Sun Aug 19, 2018 8:33 am   Subject: Snipe failed for the first time ever?
I agree it is an odd thing to do, and I have no idea why the seller decided to do that, it precludes them from getting any more for it via late bids, you would have to ask them what advantage they tho ...
  Topic: Android application: the copy-paste way
Cupid

Replies: 1
Views: 1391

PostForum: Suggestions and Ideas   Posted: Sun Aug 19, 2018 8:28 am   Subject: Android application: the copy-paste way
I believe you can still use copy and paste if you log into the Gixen website via a web browser on your phone.

I may be wrong, I haven't tried it recently but that 's the old way too access Gixen vi ...
  Topic: Snipe failed for the first time ever?
Cupid

Replies: 16
Views: 7572

PostForum: Support   Posted: Sat Aug 18, 2018 12:49 pm   Subject: Snipe failed for the first time ever?
zhenjie,

If you look near he top of this listing, once again you'll see:

'This listing was ended by the seller because the item was sold.'

This means the seller decided to end it early.

Lo ...
  Topic: Can Gixen bid even if theres a higher bid?
Cupid

Replies: 5
Views: 4940

PostForum: Support   Posted: Sun Aug 12, 2018 9:48 am   Subject: Can Gixen bid even if theres a higher bid?
You are just about there Larrytown,

Ebay only displays one bid increment more than the next highest bid (not 1 cent), so since bid increments are larger at higher auction prices, the higher the pri ...
  Topic: watch list
Cupid

Replies: 1
Views: 1551

PostForum: Support   Posted: Fri Aug 10, 2018 3:50 am   Subject: watch list
It could be for a number of different reasons.

Have you changed your password on Ebay and not reauthorised your account via the Settings page ?

Are the items in your Watch list Buy It Now only i ...
  Topic: password compatability with ebay
Cupid

Replies: 1
Views: 1486

PostForum: Support   Posted: Fri Aug 10, 2018 2:51 am   Subject: password compatability with ebay
I'm not really sure what other services are trying to sell you here.

With Gixen, if you are able to schedule your snipe then you are all set.

If you change your password on Ebay then you need to ...
  Topic: System didn't bid
Cupid

Replies: 2
Views: 1906

PostForum: Support   Posted: Tue Aug 07, 2018 1:28 pm   Subject: System didn't bid
If you want to change your bid in the last few seconds you are better off just bidding on Ebay manually, especially if you intend to bid more than your Gixen snipe amount.

If your late decision is ...
  Topic: Snipe failed for the first time ever?
Cupid

Replies: 16
Views: 7572

PostForum: Support   Posted: Tue Aug 07, 2018 10:56 am   Subject: Snipe failed for the first time ever?
Another way to check this is to compare the start time with the end time, from Ebay.co.uk this looks like:

30 Jul 2018 at 4:51:30PM BST --> 6 Aug 2018 at 4:51:20PM BST Duration: 7 days

Which ...
  Topic: Snipe failed for the first time ever?
Cupid

Replies: 16
Views: 7572

PostForum: Support   Posted: Mon Aug 06, 2018 8:49 am   Subject: Snipe failed for the first time ever?
neicho101,

Please can you give us the auction id so that this can be looked into ?

Please also confirm that it says 'Auction Ended' on both the Main and the Mirror tabs ?

Another possibility ...
  Topic: Android app does not see my watchlist
Cupid

Replies: 1
Views: 1551

PostForum: Support   Posted: Tue Jul 31, 2018 4:30 pm   Subject: Android app does not see my watchlist
Please note that Buy It Now items are never imported because they can't be sniped.

For the avoidance of doubt, are you saying that you are unable to import anything at all from your watch list via ...
  Topic: multi delete
Cupid

Replies: 1
Views: 1614

PostForum: Support   Posted: Sun Jul 29, 2018 7:21 am   Subject: multi delete
Yes, using the web interface here, you first select the items you want to delete to the left of the snipe, then you push the red 'X' above the selection toggles.
  Topic: Bidding History Analysis (that some might find interesting)
Cupid

Replies: 4
Views: 4938

PostForum: Support   Posted: Wed Jul 25, 2018 3:44 pm   Subject: Bidding History Analysis (that some might find interesting)
I'm sorry that I haven't come up with a response, yet, I'm not actually doing much buying at the moment, for various reasons (nothing to do with Gixen) so my example pool is quite small, but I promise ...
  Topic: Does Gixen use the linked Paypal as de facto payment method
Cupid

Replies: 2
Views: 1985

PostForum: Support   Posted: Thu Jul 19, 2018 3:26 am   Subject: Does Gixen use the linked Paypal as de facto payment method
Gixen never does the payment for you, it only ever does the bidding.

If you win you decide how the payment is made.

A related item though, occasionally sellers set conditions on their auction wh ...
  Topic: settings page
Cupid

Replies: 4
Views: 6127

PostForum: Support   Posted: Wed Jul 18, 2018 4:50 am   Subject: settings page
You have to log into your account first, then it is a button at the top of the snipes page, below the tabs that you are referring to.
  Topic: Mirror bid not working.
Cupid

Replies: 6
Views: 3641

PostForum: Support   Posted: Mon Jul 16, 2018 5:57 am   Subject: Mirror bid not working.
It could just be that Ebay has got better at detecting duplicate bids that occur within the same second.

I can't see any problems with the Gixen side of things at the moment.

I guess it's also p ...
  Topic: Mirror bid not working.
Cupid

Replies: 6
Views: 3641

PostForum: Support   Posted: Mon Jul 16, 2018 4:04 am   Subject: Mirror bid not working.
Have you got your Offsets set to be exactly the same time ?

That is the only scenario in which you'll ever see two bids, and then only because Ebay is not quick enough to recognise that two bids of ...
  Topic: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
Cupid

Replies: 13
Views: 9729

PostForum: Support   Posted: Fri Jul 13, 2018 2:36 am   Subject: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
There was a bid of US $632.07 withdrawn 3 seconds before the end. This will be the cause.

Bid shielding ?

It should probably be reported to Ebay for investigation, since bid shielding is against ...
  Topic: Nnew ebay password
Cupid

Replies: 2
Views: 1934

PostForum: Support   Posted: Tue Jul 10, 2018 10:12 am   Subject: Nnew ebay password
That is correct, whenever you change your Ebay password you need to re-authorise your Ebay account to Gixen via the Gixen Settings page.
  Topic: snipes failed --> Auth token is invalid.
Cupid

Replies: 8
Views: 5257

PostForum: Support   Posted: Fri Jul 06, 2018 12:41 pm   Subject: snipes failed --> Auth token is invalid.
You only really know for certain whether Ebay is blocking you account when Gixen tries to place a bid for you and can't.

So one pro-active action might be to find some auctions ending quite soon th ...
  Topic: 332699735996
Cupid

Replies: 1
Views: 1654

PostForum: Support   Posted: Sun Jul 01, 2018 1:31 pm   Subject: 332699735996
If you look at the listing near the top it now says:

'This listing was ended by the seller because there was an error in the listing.'

So when Gixen came to bid the auction was no longer active.
  Topic: item cannot be purchased received 3 Unpaid strikes
Cupid

Replies: 8
Views: 4924

PostForum: Support   Posted: Fri Jun 29, 2018 7:34 am   Subject: item cannot be purchased received 3 Unpaid strikes
Sadly, it wouldn't be the first time that a customer services representative at Ebay had given false or incomplete information due to lack of awareness of how the Ebay system actually works.

They d ...
  Topic: item cannot be purchased received 3 Unpaid strikes
Cupid

Replies: 8
Views: 4924

PostForum: Support   Posted: Fri Jun 29, 2018 3:51 am   Subject: item cannot be purchased received 3 Unpaid strikes
This is another instance where the seller decides whether or not a restriction should be placed based on the number of unpaid strikes a bidder has.

It's certainly possible to buy from sellers that ...
  Topic: I cannot communicate with you
Cupid

Replies: 3
Views: 2689

PostForum: Support   Posted: Sat Jun 23, 2018 4:05 am   Subject: I cannot communicate with you
The change was necessary in order to move to the new, even more reliable, method of placing bids for you on Ebay, which is via you authorising your Ebay account to Gixen.

Ebay credentials thus no l ...
  Topic: donations revisited
Cupid

Replies: 1
Views: 1559

PostForum: Suggestions and Ideas   Posted: Sat Jun 23, 2018 3:53 am   Subject: donations revisited
It sounds like Mirror chunks might be the best fit for your usage.

I don't think Mario wants to take any money without giving at least something back in return.
  Topic: Limit on Snipes with mirror???
Cupid

Replies: 2
Views: 2046

PostForum: Support   Posted: Mon Jun 18, 2018 9:00 am   Subject: Limit on Snipes with mirror???
I don't know where that might be still on the internet, there hasn't been any limit to the number of snipes you can schedule for around 10 years.
  Topic: New Feature Suggestion - \"Refresh\" Button
Cupid

Replies: 5
Views: 2756

PostForum: Suggestions and Ideas   Posted: Sun Jun 17, 2018 1:56 pm   Subject: New Feature Suggestion - \"Refresh\" Button
'Variable' does in fact mean 'increase the frequency as you get closer to the end of the auction'... So you may well find that the default setting is exactly what you want.
  Topic: New User with a question
Cupid

Replies: 4
Views: 5127

PostForum: Support   Posted: Sun Jun 17, 2018 1:51 pm   Subject: New User with a question
You are only likely to see two bids like the one John gave an example of if you set both your Main and Mirror offsets to be the same number.

Most often when you have them different you will only se ...
  Topic: Offset?
Cupid

Replies: 1
Views: 1649

PostForum: Support   Posted: Thu Jun 14, 2018 12:26 pm   Subject: Offset?
The amount of time, in seconds, before the auction ends, when you want Gixen to place the bid.
  Topic: GIXEN didnt do anything despite my bid was higher
Cupid

Replies: 4
Views: 4169

PostForum: Impressions   Posted: Wed Jun 13, 2018 1:14 pm   Subject: GIXEN didnt do anything despite my bid was higher
How much more than 47 Euros ?

If it was within a bid increment it would have been rejected by Ebay.

What was the status that Gixen gave this auction after it had completed ?
  Topic: New Feature Suggestion - \"Refresh\" Button
Cupid

Replies: 5
Views: 2756

PostForum: Suggestions and Ideas   Posted: Tue Jun 12, 2018 8:54 am   Subject: New Feature Suggestion - \"Refresh\" Button
The "Refresh Gixen Status" button, should be used after an auction has completed to get a better indication as to the eventual status from the Gixen server(s).

The prices in the GDM updat ...
  Topic: A quiz
Cupid

Replies: 3
Views: 4248

PostForum: Support   Posted: Tue Jun 12, 2018 8:44 am   Subject: A quiz
This is an interesting case, because the eventual winner ended up having the best strategy even though it is pretty much what we always advise people NOT to do.

They bid incrementally what Ebay tol ...
  Topic: My bid was higher but I dign't win
Cupid

Replies: 4
Views: 5549

PostForum: Support   Posted: Tue Jun 12, 2018 8:14 am   Subject: My bid was higher but I dign't win
This may be another instance where a larger offset would have helped.

That would most likely have, at least, resulted in the eventual winner having to pay more than they did.
  Topic: New Feature Suggestion - \"Refresh\" Button
Cupid

Replies: 5
Views: 2756

PostForum: Suggestions and Ideas   Posted: Tue Jun 12, 2018 8:07 am   Subject: New Feature Suggestion - \"Refresh\" Button
Have you investigated using the Gixen Desktop Manger, if up to date pricing is an issue for you ?
  Topic: additional Group Option needed
Cupid

Replies: 1
Views: 1713

PostForum: Suggestions and Ideas   Posted: Thu Jun 07, 2018 1:10 pm   Subject: additional Group Option needed
There is a short discussion of the current Contingency group implementation [url=http://www.gixen.com/forum/viewtopic.php?t=6997]here.

I'm still of the opinion that what you are requesting is the f ...
  Topic: Gixen Desktop Manager shows old high bids, not current bids
Cupid

Replies: 2
Views: 1971

PostForum: Support   Posted: Wed Jun 06, 2018 7:15 am   Subject: Gixen Desktop Manager shows old high bids, not current bids
To me this seems the wrong way round... I could understand if pressing the 'Refresh Gixen Status' resulted in the prices going backwards since that is a request to update from what the Gixen server kn ...
  Topic: Says outbid but won & unpaid items when I have no strik
Cupid

Replies: 5
Views: 4806

PostForum: Support   Posted: Mon Jun 04, 2018 3:32 am   Subject: Says outbid but won & unpaid items when I have no strik
Normal operation would be 'Bid Under Asking Price' on the server with the smallest offset when the server with the largest offset reports 'Won'.

Perhaps a bit more investigation by the OP is requir ...
  Topic: Desktop manager- offset increments
Cupid

Replies: 3
Views: 4092

PostForum: Support   Posted: Mon Jun 04, 2018 3:01 am   Subject: Desktop manager- offset increments
The reason that there is less choice of offsets in the Desktop Manager is historical.

There were the same options as the web page when the Desktop Manager was developed, due to demand more were int ...
  Topic: Winning bid was same as my bid but I didn’t win. Why?
Cupid

Replies: 2
Views: 2176

PostForum: Support   Posted: Wed May 30, 2018 2:05 am   Subject: Winning bid was same as my bid but I didn’t win. Why?
... and this is another reason I use larger offsets... of course it would have made no difference in this case because the winning bid was placed many minutes before the end of the auction... but the ...
  Topic: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
Cupid

Replies: 13
Views: 9729

PostForum: Support   Posted: Sun May 27, 2018 9:09 am   Subject: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
Ebay will not accept a bid, at all, if it is less than one bid increment more than the current price.

That said, it is certainly possible to win by less than a bid increment, but to do that first y ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 201
Views: 128526

PostForum: Suggestions and Ideas   Posted: Sun May 27, 2018 8:45 am   Subject: Making people wait 60 seconds before accessing account
Thank you for your kind post, Innomen.

It's an interesting divergence to advocate starting a campaign to get social funding... I can't see that bearing many fruit but I do wish you luck with your e ...
  Topic: bid cancelled in gixen and I lost the item in ebay
Cupid

Replies: 2
Views: 2271

PostForum: Support   Posted: Sat May 26, 2018 2:44 am   Subject: bid cancelled in gixen and I lost the item in ebay
Did you place these items into the same group ?

If so that is what is supposed to happen, regular groups are used to enable you to automatically only win one item from the group. If you want to win ...
  Topic: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
Cupid

Replies: 13
Views: 9729

PostForum: Support   Posted: Sat May 26, 2018 2:40 am   Subject: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
.. and this is why I use larger offsets.
  Topic: 3 seconds or 6 seconds on Mirror
Cupid

Replies: 5
Views: 4430

PostForum: Impressions   Posted: Sat May 26, 2018 2:14 am   Subject: 3 seconds or 6 seconds on Mirror
Also having a Mirror subscription allows you to set offsets greater than 6, which for the auctions I take an interest in is an advantage because with it I gain the advantage of both the bid increment ...
  Topic: 183221291743
Cupid

Replies: 2
Views: 1814

PostForum: Support   Posted: Fri May 18, 2018 1:51 pm   Subject: 183221291743
From what I see your bid won by beating a bid from another sniper of ÂGBP 51.68.

The bid increment in that range is ÂGBP 1, so that is all that Ebay asked you to pay extra.

People don't bi ...
  Topic: Clicking edit does not give edit fields
Cupid

Replies: 12
Views: 5678

PostForum: Support   Posted: Fri May 18, 2018 3:23 am   Subject: Clicking edit does not give edit fields
jsrobbins,

Have you looked at the bottom of the page ?

When you have a Mirror subscription there is an option to move these fields to the top, but the default, I think, is that they are at the b ...
  Topic: Snipe not placed - item does not ship to you - yes it does!
Cupid

Replies: 5
Views: 3130

PostForum: Support   Posted: Thu May 17, 2018 4:54 am   Subject: Snipe not placed - item does not ship to you - yes it does!
It isn't the lack of a shipping cost that is causing this error as the OP suggests.

What causes this error is that the seller has specifically limited the regions that they agree to ship to, for th ...
  Topic: Gixen did not bid \"No linked PayPal account\" ?
Cupid

Replies: 4
Views: 4320

PostForum: Support   Posted: Thu May 10, 2018 10:48 am   Subject: Gixen did not bid \"No linked PayPal account\" ?
Why not set up different Ebay accounts from your business and personal buying? Then you can have a one to one correspondence between your Paypal accounts and your Ebay accounts.

Alternatively, no m ...
  Topic: different offset advice
Cupid

Replies: 2
Views: 3409

PostForum: Support   Posted: Thu May 10, 2018 4:42 am   Subject: different offset advice
Your broadband speed is of no significance to this decision, because Gixen snipes are sent directly from Gixen servers to Ebay, so once you set them you don't need an internet connection at your home ...
  Topic: no bid - winning bid below my bid?
Cupid

Replies: 2
Views: 3218

PostForum: Support   Posted: Mon May 07, 2018 4:41 am   Subject: no bid - winning bid below my bid?
What status did Gixen give the snipe after it had completed ?
  Topic: Gixen did not bid \"No linked PayPal account\" ?
Cupid

Replies: 4
Views: 4320

PostForum: Support   Posted: Sun May 06, 2018 5:28 am   Subject: Gixen did not bid \"No linked PayPal account\" ?
It is also worth noting that, as well as Ebay thinking it does not have a record of your Paypal account, you will also only get this error when the seller has selected the option to only allow buyers ...
  Topic: eBay.co.uk redirect to.com
Cupid

Replies: 2
Views: 2295

PostForum: Support   Posted: Sun May 06, 2018 4:55 am   Subject: eBay.co.uk redirect to.com
Your Ebay credentials for .co.uk should work fine with .com.

I've always exclusively used ebay.co.uk, where my credentials are registered, and it has never caused any issues using Gixen... unless E ...
  Topic: Cannot Login
Cupid

Replies: 6
Views: 3528

PostForum: Support   Posted: Wed Apr 25, 2018 9:09 am   Subject: Cannot Login
It doesn't appear to be a general issue, I can log in without any issues, Suzyqsnaturals.

Have you also tried emailing Mario at the support address ?
  Topic: GIXEN SCREEN VIEW
Cupid

Replies: 1
Views: 1546

PostForum: Support   Posted: Wed Apr 25, 2018 9:07 am   Subject: GIXEN SCREEN VIEW
Perhaps it's a browser setting for that page on your PC, have you tried Ctrl and the Middle wheel of you mouse to change the size ?
  Topic: Cannot Login
Cupid

Replies: 6
Views: 3528

PostForum: Support   Posted: Wed Apr 25, 2018 5:30 am   Subject: Cannot Login
Just to clarify, are you saying that you have already been through the process of resetting your password available [url=https://www.gixen.com/forgotpassword.php]here ?
  Topic: Failure continues ...
Cupid

Replies: 2
Views: 2058

PostForum: Support   Posted: Sat Apr 21, 2018 12:37 pm   Subject: Re: Failure continues ...
Of course, my Paypal has an account link with eBay.

It is the other way round that requires the link... on Ebay you have to tell them your Paypal account email address... You can check whether the ...
  Topic: Snipe not made 162992056354 eBay Trust & Safety Error F
Cupid

Replies: 3
Views: 2358

PostForum: Support   Posted: Wed Apr 18, 2018 2:39 am   Subject: Snipe not made 162992056354 eBay Trust & Safety Error F
Ebay tend to let you buy a few things before they request this information.

They also tend to only prompt you to provide the information when you want to do something important like bidding on an i ...
  Topic: AUCTION ENDED EARLY WITH BUY IT NOW ? ... No it didn't !
Cupid

Replies: 2
Views: 2109

PostForum: Support   Posted: Wed Apr 18, 2018 2:30 am   Subject: AUCTION ENDED EARLY WITH BUY IT NOW ? ... No it didn't !
Was this same status reported on both the Main and Mirror servers ?
  Topic: Should I still be seeing ads with subscription?
Cupid

Replies: 2
Views: 2025

PostForum: Support   Posted: Fri Apr 13, 2018 5:44 am   Subject: Should I still be seeing ads with subscription?
I think everyone gets adverts in the Forum, don't they ?

Once you have logged in, when you have a subscription, you shouldn't have adverts on your snipes page any more.

You should also be able t ...
  Topic: snipe not placed
Cupid

Replies: 3
Views: 2486

PostForum: Support   Posted: Fri Apr 13, 2018 5:29 am   Subject: Re: item #
Item: 123057680498

I thought the number on the snipe page was ebay. Sorry

That isn't the same item as you posted about above, is it ?

Have you two separate errors ? If so, do they have the sa ...
  Topic: Where was my bid?
Cupid

Replies: 1
Views: 2270

PostForum: Support   Posted: Sun Apr 08, 2018 1:24 pm   Subject: Where was my bid?
It is because your bid was blocked by Ebay for not being at least one bid increment more then the current auction price. This is one of the fundamental Ebay rules of bidding.

Please read the FAQ pa ...
  Topic: Unable to place bid
Cupid

Replies: 1
Views: 1501

PostForum: Support   Posted: Sun Apr 08, 2018 10:58 am   Subject: Unable to place bid
Please follow the instructions that John kindly provided on [url=http://www.gixen.com/forum/viewtopic.php?t=8720]this thread, a while ago.
  Topic: Suddenly I must enter my username and password each time
Cupid

Replies: 3
Views: 2383

PostForum: Support   Posted: Sun Apr 08, 2018 10:47 am   Subject: Suddenly I must enter my username and password each time
Ah, maybe John.

Firefox is still able to store my credentials fir Gixen... so, if that is the issue here it is probably with the local copy of the browser that the OP is using.
  Topic: offset time?
Cupid

Replies: 5
Views: 3452

PostForum: Support   Posted: Sat Apr 07, 2018 3:50 pm   Subject: offset time?
Again having them the same is a choice for you to make, it isn't necessarily better, or worse.

What you should take into account though is that, whatever you choose, you should, most often, expect ...
  Topic: Suddenly I must enter my username and password each time
Cupid

Replies: 3
Views: 2383

PostForum: Support   Posted: Sat Apr 07, 2018 10:59 am   Subject: Suddenly I must enter my username and password each time
There never was an 'automatic entry' to the sniping page.

Perhaps the timeout on the session has been shortened ?... But I haven't seen any discussion of that happening recently.

I've always had ...
  Topic: Bids being required in Canadian dollars
Cupid

Replies: 1
Views: 1654

PostForum: Support   Posted: Fri Apr 06, 2018 3:25 pm   Subject: Bids being required in Canadian dollars
You can only bid n the currency of the auction.. if you want to work out what that is in another currency use a conversion site like xe.com.
  Topic: Editing Multiple Auctions
Cupid

Replies: 1
Views: 1766

PostForum: Support   Posted: Fri Apr 06, 2018 1:41 pm   Subject: Editing Multiple Auctions
No,

The only aspect that might have a default snipe amount/bid is the Autosnipe addon for the Firefox browser.
  Topic: \"Auction ended. This auction has ended.\"
Cupid

Replies: 6
Views: 6324

PostForum: Support   Posted: Thu Apr 05, 2018 9:11 am   Subject: \"Auction ended. This auction has ended.\"
... it's not possible to add a Best Offer option to an auction. Perhaps the rules have changed and eBay hasn't updated that page.

You are absolutely correct it does say that... it wouldn't be the ...
  Topic: \"Auction ended. This auction has ended.\"
Cupid

Replies: 6
Views: 6324

PostForum: Support   Posted: Thu Apr 05, 2018 12:20 am   Subject: \"Auction ended. This auction has ended.\"
I think it was probably an auction with a Best Offer like this:

https://www.ebay.co.uk/itm/132568647939

I guess it could have had a BIN too, but, as you say, that is unusual, perhaps impossible. ...
  Topic: \"Auction ended. This auction has ended.\"
Cupid

Replies: 6
Views: 6324

PostForum: Support   Posted: Tue Apr 03, 2018 3:09 am   Subject: \"Auction ended. This auction has ended.\"
The item must have had a 'Best Offer' button on it, a buyer made an offer that way (at the opening price) and the seller accepted it, which ended the auction early and thus did not provide any sniper ...
  Topic: Two automated bidders
Cupid

Replies: 4
Views: 4213

PostForum: Support   Posted: Thu Mar 29, 2018 9:12 am   Subject: Two automated bidders
It's not a simple answer and you will find it has been debated here many many times.

The highest accepted bid always wins on Ebay. So the amount matters far more than the timing. If there are two l ...
  Topic: Gixen did not place + Can not retrieve Ebay watchlist
Cupid

Replies: 8
Views: 4205

PostForum: Support   Posted: Thu Mar 29, 2018 9:04 am   Subject: Gixen did not place + Can not retrieve Ebay watchlist
Did you last authorise your account 9 days ago ?

How long have you been using Gixen with this Ebay account ?

Did you have many successful snipes before you started to encounter this issue ?
  Topic: What did I do wrong?
Cupid

Replies: 6
Views: 3059

PostForum: Support   Posted: Thu Mar 29, 2018 8:58 am   Subject: What did I do wrong?
Was the snipe Mirrored and if so, did you get that same status on the Mirror tab ?
  Topic: Gixen never placed bid
Cupid

Replies: 4
Views: 2615

PostForum: Support   Posted: Thu Mar 29, 2018 8:55 am   Subject: Re: Gixen never placed bid
... they could have bid much more than your snipe.

This is true... all that can be deduced is that if the bid had been accepted by Ebay then either the OP or the person that won the auction, would ...
  Topic: Bid under asking price
Cupid

Replies: 4
Views: 5295

PostForum: Support   Posted: Tue Mar 27, 2018 9:31 am   Subject: Bid under asking price
You are misreading the original post, admittedly the OP wrote the wrong numbers too, which confuses things further, and I had the advantage of seeing the listing before it was deleted.

The price of ...
  Topic: Gixen never placed bid
Cupid

Replies: 4
Views: 2615

PostForum: Support   Posted: Tue Mar 27, 2018 9:18 am   Subject: Gixen never placed bid
What status did Gixen give these snipes after the auction had completed ?
  Topic: \"Gixen This!\" Feature
Cupid

Replies: 2
Views: 2124

PostForum: Suggestions and Ideas   Posted: Tue Mar 27, 2018 8:52 am   Subject: \"Gixen This!\" Feature
If you use the Firefox browser there is already [url=http://www.gixen.com/forum/viewtopic.php?t=8659]this.
  Topic: Can you have more than 1 given account?
Cupid

Replies: 2
Views: 2368

PostForum: Support   Posted: Tue Mar 27, 2018 8:48 am   Subject: Can you have more than 1 given account?
You can unlink and relink Ebay accounts on the Settings page, after you have logged on. It comes up when you press the Settings button near the top of the page.

Be sure which Gixen account you are ...
  Topic: Gixen did not place a bid - hence auction was lost.
Cupid

Replies: 4
Views: 2511

PostForum: Support   Posted: Sat Mar 24, 2018 1:27 pm   Subject: Gixen did not place a bid - hence auction was lost.
I generally use the 'Purge Completed' button to remove the expired items, it helps avoid making this type of mistake.
  Topic: Mac account
Cupid

Replies: 1
Views: 2167

PostForum: Suggestions and Ideas   Posted: Sat Mar 24, 2018 1:19 pm   Subject: Mac account
Gixen is a web service, as such it is OS independent. You just use whichever web browser you want on any operating system you choose.

So, of course, you can have a Mirror account if you use an Appl ...
  Topic: Unable to login
Cupid

Replies: 1
Views: 1456

PostForum: Support   Posted: Thu Mar 22, 2018 8:36 am   Subject: Unable to login
This will be because you changed your Ebay password.

I imagine the request was to change your Gixen password, which is a different thing.

After you have logged in, you need to go to the Settings ...
  Topic: paypal payment
Cupid

Replies: 2
Views: 1961

PostForum: Support   Posted: Mon Mar 19, 2018 10:09 am   Subject: paypal payment
I don't think you have to register with Paypal in order to make a single payment with a card, will that do?

Or do you have some other aversion to using Paypal ?

If so, I think you are not going ...
  Topic: can not retrieve Ebay watchlist
Cupid

Replies: 14
Views: 5686

PostForum: Support   Posted: Sun Mar 18, 2018 5:00 am   Subject: can not retrieve Ebay watchlist
I added that one as the only item n my watch list and then imported my watchlist, via the web interface, and it worked fine.

Perhaps it's all the Buy It Now's that you have in your watchlist, or pe ...
  Topic: can not retrieve Ebay watchlist
Cupid

Replies: 14
Views: 5686

PostForum: Support   Posted: Sat Mar 17, 2018 12:45 pm   Subject: can not retrieve Ebay watchlist
Ok,

I think Mario usually asks for examples of items (auction ids) that will not import that are on your watch list.

It may also be useful, for him, to know how many items you have on your watch ...
  Topic: Can't login - different than other posts
Cupid

Replies: 7
Views: 3442

PostForum: Support   Posted: Sat Mar 17, 2018 11:36 am   Subject: Can't login - different than other posts
Only Mario can look, behind the scenes, at this type of issue... evidently it's not universal or we have a lot more reports of it occurring.

As previously requested, above, please email Mario direc ...
  Topic: automatic cancelling of bids
Cupid

Replies: 1
Views: 1635

PostForum: Support   Posted: Sat Mar 17, 2018 11:29 am   Subject: automatic cancelling of bids
I think you are misunderstanding the use of the Group functionality.

If you want to win all your snipes you should not be placing them in groups at all.

Groups should only be used when you want ...
  Topic: can not retrieve Ebay watchlist
Cupid

Replies: 14
Views: 5686

PostForum: Support   Posted: Sat Mar 17, 2018 11:24 am   Subject: can not retrieve Ebay watchlist
But works via the web interface ?
  Topic: Can't login - different than other posts
Cupid

Replies: 7
Views: 3442

PostForum: Support   Posted: Fri Mar 16, 2018 9:38 am   Subject: Can't login - different than other posts
If you've set up two accounts that are both linked to the same Ebay account that might explain it.

Please email Mario direct, only he can sort out issues of that nature.
  Topic: Can't login - different than other posts
Cupid

Replies: 7
Views: 3442

PostForum: Support   Posted: Fri Mar 16, 2018 6:34 am   Subject: Can't login - different than other posts
That is odd, are you saying that bcalnyc is your Gixen id, and that it is different from your Ebay id (as recommended), but that you still get this message ?
  Topic: timer
Cupid

Replies: 2
Views: 2321

PostForum: Suggestions and Ideas   Posted: Fri Mar 16, 2018 6:32 am   Subject: timer
It sounds to me like the Mirror option is not being detected on your account, which would also mean it is not active.

Neither of those things should be part of your experience as a Mirror subscribe ...
  Topic: Gixen Desktop Manager (64-bit) released
Cupid

Replies: 27
Views: 65604

PostForum: Announcements   Posted: Tue Mar 13, 2018 4:55 am   Subject: Gixen Desktop Manager (64-bit) released
I'm not really understanding this 22dollar,

There is only one Gixen snipe amount for any particular auction, whether you add that snipe via the web interface, via Autosnipe or via the Gixen Desktop ...
  Topic: Suggestion for new feature: Keep track of Buy-it-Now's
Cupid

Replies: 5
Views: 3658

PostForum: Suggestions and Ideas   Posted: Sun Mar 11, 2018 8:06 am   Subject: Suggestion for new feature: Keep track of Buy-it-Now's
Personally, I've always been against auction management features being added to Gixen, I think it complicates things, more things to go wrong is more time taken away from the primary task of placing s ...
  Topic: Gixen did not bid
Cupid

Replies: 4
Views: 2634

PostForum: Support   Posted: Sat Mar 10, 2018 12:42 pm   Subject: Gixen did not bid
OK,

Your bid was blocked by Ebay.

What this means is that on Ebay you have not told them what email address you have registered for your Paypal account, and the seller of that item has specified ...
  Topic: Gixen did not bid
Cupid

Replies: 4
Views: 2634

PostForum: Support   Posted: Sat Mar 10, 2018 11:26 am   Subject: Gixen did not bid
What status did Gixen give the snipe after it had completed ?
  Topic: can not retrieve Ebay watchlist
Cupid

Replies: 14
Views: 5686

PostForum: Support   Posted: Fri Mar 09, 2018 3:33 am   Subject: can not retrieve Ebay watchlist
It's only been a day kohsoe,

Please have a bit of patience.

If you don't get another response here please email Mario direct at the support address given on the [url=https://www.gixen.com/contac ...
  Topic: timing
Cupid

Replies: 1
Views: 1652

PostForum: Support   Posted: Fri Mar 09, 2018 3:30 am   Subject: timing
First you need a Mirror subscription.

So assuming you have that, you can select the offset that you want from the drop down menus that are present whenever you set up a snipe.

You can also chang ...
  Topic: Bidding Error/Failure: Trust and Safety
Cupid

Replies: 3
Views: 3082

PostForum: Support   Posted: Tue Mar 06, 2018 11:46 am   Subject: Bidding Error/Failure: Trust and Safety
My advice would be to do a few manual bids on Ebay via this id before scheduling any more snipes.

That way you'll probably discover what it is that Ebay want from you.

It is common for Ebay to w ...
  Topic: Reserve not met - Mixed placed bid lower that edited
Cupid

Replies: 2
Views: 2120

PostForum: Support   Posted: Tue Mar 06, 2018 11:24 am   Subject: Reserve not met - Mixed placed bid lower that edited
In short, what this means is that the sellers reserve was more than 103.70 EUR.

Gixen does place the bid you ask it to.

Ebay doesn't display the bid that was entered if there are no other bids h ...
 
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