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  Topic: UK pounds or dollars in amount?
Cupid

Replies: 6
Views: 159

PostForum: Support   Posted: Mon Jan 20, 2020 6:50 am   Subject: UK pounds or dollars in amount?
Also, I always tell PayPal to pay in the currency of the auction, and let my bank charge for the currency conversion. It invariably works out cheaper than paying in my local (GBP) currency and paying ...
  Topic: Automatic shipping price in custom note
Cupid

Replies: 2
Views: 42

PostForum: Suggestions and Ideas   Posted: Mon Jan 20, 2020 6:46 am   Subject: Automatic shipping price in custom note
There already is a field in every snipe with a link:

S&H: ?.? CUR (View Shipping Information)

Admittedly it doesn't work at all for international shipping amounts, which I complained about y ...
  Topic: UK pounds or dollars in amount?
Cupid

Replies: 6
Views: 159

PostForum: Support   Posted: Fri Jan 17, 2020 11:57 am   Subject: UK pounds or dollars in amount?
Yes, I've seen listings created all over the world in currencies other than that local to the host site... The default is always the local currency... and it's rare for sellers to choose to do this, I ...
  Topic: Firefox extension Italian Domain
Cupid

Replies: 3
Views: 143

PostForum: Support   Posted: Wed Jan 15, 2020 12:30 pm   Subject: Firefox extension Italian Domain
Thanks... no need to apologise, it's hard to know what the preferred procedure for getting such things done is... The main reason I know about that thread is beacause I'm here all the time.
  Topic: Firefox extension Italian Domain
Cupid

Replies: 3
Views: 143

PostForum: Support   Posted: Tue Jan 14, 2020 2:26 pm   Subject: Firefox extension Italian Domain
Please can you request that extension on [url=http://www.gixen.com/forum/viewtopic.php?t=8659]this thread ?
  Topic: Country sepcific setting ignored
Cupid

Replies: 5
Views: 691

PostForum: Support   Posted: Mon Jan 13, 2020 2:36 pm   Subject: Country sepcific setting ignored
This thread was originally about the 'View Item Description' and 'View Shipping Information' links... and the point about those always pointing at .com is still a valid one, no matter what you change ...
  Topic: Gixen not showing on Ebay bid screen
Cupid

Replies: 1
Views: 143

PostForum: Support   Posted: Fri Jan 10, 2020 7:33 am   Subject: Gixen not showing on Ebay bid screen
It is a browser extension that you have installed.

First I'd make sure it's still installed and enabled in your browser...

Depending on which browser you are using there are support threads in t ...
  Topic: Advanced Search Function??
Cupid

Replies: 2
Views: 345

PostForum: Suggestions and Ideas   Posted: Fri Jan 10, 2020 4:13 am   Subject: Advanced Search Function??
On Ebay there is a maximum of 100 stored searches per user id. Each search is processed once per day and emails sent indicating when new items have been listed that match the searches.

Personally I ...
  Topic: what let me set up a bid, gives me same message for any item
Cupid

Replies: 1
Views: 191

PostForum: Support   Posted: Tue Jan 07, 2020 12:46 pm   Subject: what let me set up a bid, gives me same message for any item
Your authorisation can be reauthorised using the second section of the Settings page... it costs you nothing and should take less than 2 minutes.

This has to be done at least once every 18 months a ...
  Topic: snipe disappeared
Cupid

Replies: 4
Views: 231

PostForum: Support   Posted: Tue Jan 07, 2020 12:36 pm   Subject: snipe disappeared
There will be a record in the database... but only Mario has access to those records... That is partly why I asked what you thought you set it to, he might be able to find a record of that.

Yes, I ...
  Topic: snipe disappeared
Cupid

Replies: 4
Views: 231

PostForum: Support   Posted: Tue Jan 07, 2020 3:00 am   Subject: snipe disappeared
There does not seem to be any snipe bids placed on that auction so I imagine the outbid notice was one sent by Gixen as a result of having notifications enabled and one of the earlier bids placed push ...
  Topic: what should that mean ??
Cupid

Replies: 1
Views: 223

PostForum: Support   Posted: Sun Jan 05, 2020 6:49 am   Subject: what should that mean ??
The seller does have this tool... I guess it is designed to allow sellers to offer loss leading items with the hope of future business or greater positive feedback... without the danger that just a fe ...
  Topic: Reserve not met = no bid?
Cupid

Replies: 4
Views: 478

PostForum: Suggestions and Ideas   Posted: Sat Jan 04, 2020 5:52 am   Subject: Reserve not met = no bid?
Sellers can still offer 'Second Chance Offer's after an auction has completed, so I don't think it is actually necessary to expose your maximum bid early.
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 206
Views: 146528

PostForum: Suggestions and Ideas   Posted: Fri Jan 03, 2020 10:17 am   Subject: Making people wait 60 seconds before accessing account
Jeninwi,

That should not be happening and indicates that your subscription has not been credited to the Gixen account that you are using.

Is it possible that you have registered here more than o ...
  Topic: Cannot purchase Gixen subscription
Cupid

Replies: 6
Views: 501

PostForum: Support   Posted: Thu Jan 02, 2020 11:31 am   Subject: Cannot purchase Gixen subscription
No, you should contact Mario via email at that address and he will then provide you with instructions via a return email.
  Topic: Reserve not met = no bid?
Cupid

Replies: 4
Views: 478

PostForum: Suggestions and Ideas   Posted: Thu Jan 02, 2020 5:15 am   Subject: Reserve not met = no bid?
This is exactly what Gixen already does... It's Ebay that has decided that in all instances where you don't actually win, the bid is displayed as one bid increment more than the next highest bid.

A ...
  Topic: Cannot purchase Gixen subscription
Cupid

Replies: 6
Views: 501

PostForum: Support   Posted: Tue Dec 31, 2019 5:53 am   Subject: Cannot purchase Gixen subscription
At present it seems like you are the only one to be reporting this problem... and since it is happening while you are on the Paypal website it's most likely to be something to do with their website.
...
  Topic: Cannot purchase Gixen subscription
Cupid

Replies: 6
Views: 501

PostForum: Support   Posted: Mon Dec 30, 2019 2:03 pm   Subject: Cannot purchase Gixen subscription
Are you able to log in to your Paypal account via the Paypal website?
  Topic: I bid 8.79 but auction ended at 8.00 ... why?
Cupid

Replies: 9
Views: 512

PostForum: Support   Posted: Mon Dec 30, 2019 5:06 am   Subject: I bid 8.79 but auction ended at 8.00 ... why?
Did you actually win the auction by placing any bids outside of scheduling Gixen to place them ?

Ebay does not allow a later lower bid to be placed on an auction so this might account for such beha ...
  Topic: I bid 8.79 but auction ended at 8.00 ... why?
Cupid

Replies: 9
Views: 512

PostForum: Support   Posted: Sun Dec 29, 2019 3:29 pm   Subject: I bid 8.79 but auction ended at 8.00 ... why?
Yes, that is one possibility, that Rick has suggested.

It also affects things when users of the service place their own bids independently/manually, or combine the use of Gixen with other services ...
  Topic: I bid 8.79 but auction ended at 8.00 ... why?
Cupid

Replies: 9
Views: 512

PostForum: Support   Posted: Sun Dec 29, 2019 5:24 am   Subject: I bid 8.79 but auction ended at 8.00 ... why?
What status is Gixen giving this snipe, after the auction has completed ?
  Topic: Password
Cupid

Replies: 1
Views: 299

PostForum: Support   Posted: Sat Dec 28, 2019 5:37 am   Subject: Password
On the Sign Up page there is a link:

Forgot your Gixen password? You can reset it
  Topic: unable to set a bid, paid for 2 years
Cupid

Replies: 2
Views: 307

PostForum: Support   Posted: Sun Dec 22, 2019 11:48 am   Subject: unable to set a bid, paid for 2 years
Very odd... Are you new to using Gixen, or is this something that you think has changed recently?

I'm asking because I'm not sure whether or not you are aware that, by default, the editable fields ...
  Topic: Can't get Gixen to stay Authorized
Cupid

Replies: 1
Views: 272

PostForum: Support   Posted: Sun Dec 22, 2019 5:49 am   Subject: Can't get Gixen to stay Authorized
Do you regularly change things on your Ebay account?

Like changing the password for instance, that appears to affect authorisation status.

I imagine that changing between two factor authorisatio ...
  Topic: PostgreSQL error while attempting to login
Cupid

Replies: 3
Views: 304

PostForum: Support   Posted: Sat Dec 21, 2019 3:44 pm   Subject: PostgreSQL error while attempting to login
Did it happen when you tried again ?

Is it still happening ?

If so is this for an account with a Mirror subscription or not ?
  Topic: 3 seconds or 6 seconds on Mirror
Cupid

Replies: 11
Views: 6041

PostForum: Impressions   Posted: Mon Dec 16, 2019 4:37 am   Subject: 3 seconds or 6 seconds on Mirror
OK then, short answer:

Yes, it's reliable.
  Topic: All international bids are now in USD?
Cupid

Replies: 11
Views: 703

PostForum: Support   Posted: Sun Dec 15, 2019 1:18 pm   Subject: All international bids are now in USD?
How can I do that, if possible?

For the moment, as others have stated, apparently revoking the second authorisation alters the function back to it was as previously with prices displayed in the auc ...
  Topic: Currency conversion error
Cupid

Replies: 5
Views: 2226

PostForum: Support   Posted: Sun Dec 15, 2019 8:10 am   Subject: Currency conversion error
Also being discussed [url=http://www.gixen.com/forum/viewtopic.php?t=9557]here and [url=http://www.gixen.com/forum/viewtopic.php?t=9562]here.
  Topic: Can't add ANY item
Cupid

Replies: 1
Views: 303

PostForum: Support   Posted: Sun Dec 15, 2019 7:46 am   Subject: Can't add ANY item
This issue is being discussed in more detail on [url=http://www.gixen.com/forum/viewtopic.php?t=9557]this thread.

To summarise, until this issue is fixed, unlink the second authorization and you sh ...
  Topic: All international bids are now in USD?
Cupid

Replies: 11
Views: 703

PostForum: Support   Posted: Sun Dec 15, 2019 7:39 am   Subject: All international bids are now in USD?
Have you got your Main target set to be the US site ?

I have mine set to the UK and it displays in GBP, when I set it to Canada it displays in CAD.

None the less I'd still suggest that the amoun ...
  Topic: New sniping engine
Cupid

Replies: 27
Views: 4356

PostForum: Announcements   Posted: Sun Dec 15, 2019 6:32 am   Subject: Re: Add item ERROR

174122794266


I activated the second authorisation too... but I was able to add his item to my snipe list via the web interface... so this issue appears to be dependent on some, unknown as yet, ...
  Topic: My virus security software blocks Gixen as insecure.
Cupid

Replies: 2
Views: 300

PostForum: Support   Posted: Sun Dec 15, 2019 6:24 am   Subject: My virus security software blocks Gixen as insecure.
It sounds like an issue with the security software itself, in addition to following its instructions as suggested above, perhaps you should report the issue back to them.
  Topic: All international bids are now in USD?
Cupid

Replies: 11
Views: 703

PostForum: Support   Posted: Sun Dec 15, 2019 6:22 am   Subject: All international bids are now in USD?
Can you provide an example auction for which this happens and a few more details ?

Is it just a display issue on the website, or are you actually saying the wrong amount has been submitted as a sni ...
  Topic: Cannot auth account
Cupid

Replies: 3
Views: 550

PostForum: Support   Posted: Sat Dec 14, 2019 2:28 pm   Subject: Cannot auth account
Yes, I got that its an issue with the authorization... I just read it that they had been trying to do that, as you describe, but that at that stage Ebay was rejecting their credentials... you do need ...
  Topic: 3 seconds or 6 seconds on Mirror
Cupid

Replies: 11
Views: 6041

PostForum: Impressions   Posted: Sat Dec 14, 2019 2:16 pm   Subject: Re: 3 second
It's not been reported by anyone else as not placing bids at the correct time, so I think the evidence, at the moment, is that over the past few years it has worked fine.

You do of course have to s ...
  Topic: Only Bidder but setting a Gixen Bid Preamptive snipping
Cupid

Replies: 1
Views: 295

PostForum: Support   Posted: Sat Dec 14, 2019 5:52 am   Subject: Only Bidder but setting a Gixen Bid Preamptive snipping
It's not a function that Gixen needs to implement because Ebay itself already handles this situation and does not ask you to pay any more than you were already winning for.
  Topic: Gixen Desktop Manager (64-bit) released
Cupid

Replies: 35
Views: 81551

PostForum: Announcements   Posted: Fri Dec 13, 2019 7:16 am   Subject: Gixen Desktop Manager (64-bit) released
Have you read the FAQ page, accessed via the tab above ?

Can you be more specific about where you are having problems, eg, logging in on the web interface, setting up snipes using the fields and th ...
  Topic: My Account - Can't Use Mirror Even Though I Have Subscribe
Cupid

Replies: 6
Views: 630

PostForum: Support   Posted: Mon Dec 09, 2019 4:11 am   Subject: My Account - Can't Use Mirror Even Though I Have Subscribe
snyderzzz,

That sounds more like the authorization that you gave Gixen to bid on Ebay has expired.

Ebay require you to renew that at least once every 18 months as they expire it, this can be don ...
  Topic: Concern of Gixen security
Cupid

Replies: 1
Views: 246

PostForum: Suggestions and Ideas   Posted: Mon Dec 09, 2019 4:08 am   Subject: Concern of Gixen security
No.

The session id is communicated via a secure link, so only your computer has access to it.

The explanation needs updating anyway now, because regular http isn't used at all any more, even for ...
  Topic: EBAY Trust & Safety error filter?
Cupid

Replies: 8
Views: 5527

PostForum: Support   Posted: Sat Dec 07, 2019 10:40 am   Subject: EBAY Trust & Safety error filter?
This is not the first time that I've seen the sale of knives restricted on the internet... There are specific issues with complying with regulations in various jurisdictions that cause internet seller ...
  Topic: Offset and \"Add to Gixen\" button on eBay
Cupid

Replies: 1
Views: 351

PostForum: Support   Posted: Sun Dec 01, 2019 12:12 pm   Subject: Offset and \"Add to Gixen\" button on eBay
The setting affects the default value for snipes here on the web interface, it would not surprise me if you have to set the default for the browser extension separately.

I think Keith (the develope ...
  Topic: Gixen Desktop Manager (64-bit) released
Cupid

Replies: 35
Views: 81551

PostForum: Announcements   Posted: Fri Nov 29, 2019 7:48 am   Subject: Gixen Desktop Manager (64-bit) released
Cost $99 a year to be part of the Apple Developer Program...

Does that include access to all the hardware and software required to support Apple devices ?
  Topic: new user - why so slow?
Cupid

Replies: 2
Views: 457

PostForum: Support   Posted: Fri Nov 29, 2019 7:43 am   Subject: new user - why so slow?
I find it faster to use the web interface and add them manually i.e. not via first importing a list from Ebay.
  Topic: New user feedback on UI when bidding on many items
Cupid

Replies: 3
Views: 482

PostForum: Suggestions and Ideas   Posted: Fri Nov 29, 2019 7:38 am   Subject: New user feedback on UI when bidding on many items
I think it would require skills that Mario does not, at present, possess in order to implement this.

I do also note the someone is offering to help at the end of [url=http://www.gixen.com/forum/vie ...
  Topic: Price refresh
Cupid

Replies: 1
Views: 425

PostForum: Support   Posted: Sun Nov 24, 2019 6:01 am   Subject: Price refresh
This is by design in the web interface and is discussed many times here on this forum. Price updates are periodic and never real time on this interface, the resources required to make it so would be p ...
  Topic: How do I upgrade my Gixen to Mirror Gixen?
Cupid

Replies: 1
Views: 465

PostForum: Support   Posted: Sun Nov 24, 2019 5:58 am   Subject: How do I upgrade my Gixen to Mirror Gixen?
You can view and select the various upgrade options on the Settings page, which comes up when you push the Settings button after you have logged on here via the web interface.

As far as I am aware ...
  Topic: I bid for $20 and lost to bidder who bid $20
Cupid

Replies: 3
Views: 547

PostForum: Support   Posted: Fri Nov 22, 2019 6:18 am   Subject: I bid for $20 and lost to bidder who bid $20
You need to have a Mirror subscription in order to set the offset yourself.

An alternative is to set your snipe to an odd amount, like 20.01 as that can increase your chances in cases like this and ...
  Topic: refresh?
Cupid

Replies: 3
Views: 510

PostForum: Support   Posted: Fri Nov 22, 2019 6:15 am   Subject: refresh?
You can achieve some of the function that you seek, updates to the Gixen status and time remaining for auctions by pushing the 'Add' button without entering any new snipe details.

As you have noted ...
  Topic: Your ebay authorization has expired or expires in less than
Cupid

Replies: 2
Views: 474

PostForum: Support   Posted: Wed Nov 20, 2019 1:40 pm   Subject: Your ebay authorization has expired or expires in less than
You were not asked to pay again. However if you have, it should just extend your Mirror subscription, you won't have actually wasted any of your money.

'authorization' relates to the authority you ...
  Topic: Improvement/Suggestion: Provide links to auction in email
Cupid

Replies: 2
Views: 522

PostForum: Suggestions and Ideas   Posted: Sat Nov 16, 2019 3:56 pm   Subject: Improvement/Suggestion: Provide links to auction in email
If it's done it would be good if the url also took account of the Country setting that the user has specified in their settings.
  Topic: Cannot auth account
Cupid

Replies: 3
Views: 550

PostForum: Support   Posted: Sat Nov 16, 2019 11:37 am   Subject: Cannot auth account
That sounds like an Ebay problem... perhaps they are having issues with this specific bit of technology.

I'd advise trying again tomorrow, Ebay issues are usually short lived.

Alternatively it's ...
  Topic: paid for renewal service--told subscription is running out
Cupid

Replies: 2
Views: 487

PostForum: Support   Posted: Sat Nov 16, 2019 10:27 am   Subject: paid for renewal service--told subscription is running out
What exactly is the error message that you are getting, is it definitely about your subscription and not about the authorisation that Ebay needs to allow Gixen to place the bids ?

If it is about yo ...
  Topic: Bid not posted
Cupid

Replies: 2
Views: 505

PostForum: Support   Posted: Sat Nov 16, 2019 10:23 am   Subject: Bid not posted
Do you have a Mirror subscription or are you just using the free service ?

With only a single server working this will happen occasionally, perhaps one in every 4 to 5 hundred or so.
  Topic: Add Custom Note
Cupid

Replies: 2
Views: 542

PostForum: Suggestions and Ideas   Posted: Sat Nov 16, 2019 10:17 am   Subject: Add Custom Note
This already exists as a feature, but needs to be enabled first.

On the Settings page look for 'Your comments'... for the section that allows you to enable it.
  Topic: eBay Trust & Safety Error???
Cupid

Replies: 3
Views: 507

PostForum: Support   Posted: Fri Nov 15, 2019 12:44 pm   Subject: eBay Trust & Safety Error???
None the less, it's Ebay that have taken the action and Gixen is just the messenger in this instance.

You could try contacting Ebay customer services about it, it's possible that they might be able ...
  Topic: New restriction on free accounts
Cupid

Replies: 71
Views: 11933

PostForum: Announcements   Posted: Fri Nov 15, 2019 4:08 am   Subject: New restriction on free accounts
All the payment options are available at the top of the Settings page that you get after pushing the Settings button which is displayed after you have logged in here via the web interface.
  Topic: eBay Trust & Safety Error???
Cupid

Replies: 3
Views: 507

PostForum: Support   Posted: Fri Nov 15, 2019 4:05 am   Subject: eBay Trust & Safety Error???
It is a block imposed by Ebay, usually it's because they want to verify more information about you and your use of your Ebay account.

Is this perhaps an auction at a higher value than you usually b ...
  Topic: Trying to win an auction, got a question....
Cupid

Replies: 2
Views: 603

PostForum: Support   Posted: Fri Nov 15, 2019 3:57 am   Subject: Trying to win an auction, got a question....
What you really need to understand first is how Ebay works, not Gixen:

When you bid more than someone else Ebay only asks you to pay at most one bid increment more than they were prepared to pay.
...
  Topic: Just curious....
Cupid

Replies: 2
Views: 397

PostForum: Suggestions and Ideas   Posted: Mon Nov 11, 2019 4:49 am   Subject: Just curious....
Mario gave an explanation [url=http://www.gixen.com/forum/viewtopic.php?t=453]here.
  Topic: Gixen Desktop Manager (64-bit) released
Cupid

Replies: 35
Views: 81551

PostForum: Announcements   Posted: Sat Nov 09, 2019 5:51 am   Subject: Re: New 64 bit Desktop Manager

Credentials are not remembered even thought the box is checked.


The application requires write access to the working directory before that can work as the details are stored (encrypted) in a fi ...
  Topic: account details
Cupid

Replies: 2
Views: 530

PostForum: Support   Posted: Fri Nov 08, 2019 4:31 pm   Subject: account details
A couple of places give relevant information:

Close to the bottom of the snipes page it says:

Your Gixen mirror subscription is good until ...

and close to the top of the Settings page (that ...
  Topic: Gixen Desktop Manager (64-bit) released
Cupid

Replies: 35
Views: 81551

PostForum: Announcements   Posted: Thu Nov 07, 2019 12:06 pm   Subject: Re: country error again on version 2.0.02
"country error"

Is that the only message that you get, and is it in a separate window ?

Can you get to the 'Settings->Username and Password' option ?

If so have you tried changi ...
  Topic: how to pay?
Cupid

Replies: 1
Views: 531

PostForum: Support   Posted: Mon Nov 04, 2019 5:35 am   Subject: how to pay?
The full range of options are at the top of the Settings page which comes up when you push the settings button.

You need to log in here via the web interface first.
  Topic: You are not permitted to bid Unfortunately . .
Cupid

Replies: 1
Views: 512

PostForum: Support   Posted: Sun Nov 03, 2019 2:34 pm   Subject: You are not permitted to bid Unfortunately . .
Gixen is passing on a message that is generated by Ebay, so, if there's and issue, it isn't with the Gixen software.

If it were me, as a next step I'd try to place a manual bid on one of this selle ...
  Topic: Just Signed up, is there a time limit on length of history
Cupid

Replies: 3
Views: 518

PostForum: Support   Posted: Sun Nov 03, 2019 2:26 pm   Subject: Just Signed up, is there a time limit on length of history
Interesting question, it appears to me that collection of this data started in 2014, I think 2004 is probably a typo on your part, I don't think this level of data was retained earlier than 2014 ?
...
  Topic: paid 6...but Gixen wont work....
Cupid

Replies: 2
Views: 579

PostForum: Support   Posted: Sat Nov 02, 2019 1:46 pm   Subject: paid 6...but Gixen wont work....
Have you logged out and back in again since you paid ?

I believe sometimes it takes a little kick like that to get it to apply the subscription to your account.

If that isn't it its usually down ...
  Topic: paying for gixen mirror service
Cupid

Replies: 3
Views: 2032

PostForum: Support   Posted: Fri Nov 01, 2019 9:52 am   Subject: paying for gixen mirror service
To see all the payment options available first log in via the web interface above, then push the 'Settings' button near the top of the page.

On the page that comes up the options are available in t ...
  Topic: Country sepcific setting ignored
Cupid

Replies: 5
Views: 691

PostForum: Support   Posted: Mon Oct 28, 2019 9:30 am   Subject: Country sepcific setting ignored
Fair point, the links to the US site, that you refer to, were introduced at a much later stage. Personally I never use them.
  Topic: Bid not placed by GIXEN
Cupid

Replies: 5
Views: 748

PostForum: Support   Posted: Sun Oct 27, 2019 3:43 pm   Subject: Bid not placed by GIXEN
Ebay doesn't mind activity from Gixen any more (many years ago that might have been possible), apart from the fact that Ebay is very used to it now, Gixen is also authorised (by you) to bid on your be ...
  Topic: Bid not placed by GIXEN
Cupid

Replies: 5
Views: 748

PostForum: Support   Posted: Sun Oct 27, 2019 3:08 pm   Subject: Bid not placed by GIXEN
The status sent via email implies that the authority that you gave Gixen to bid on your behalf was revoked before the auction completed.

Did you reset your Ebay password before the auction ended? T ...
  Topic: Bid not placed by GIXEN
Cupid

Replies: 5
Views: 748

PostForum: Support   Posted: Sun Oct 27, 2019 2:43 pm   Subject: Bid not placed by GIXEN
My guess would be that Ebay decided to restrict your account before Gixen tried to place the bid.

However in order to give some certainty, what was the status that Gixen gave the snipe after it had ...
  Topic: bids not being recorded in my history?
Cupid

Replies: 7
Views: 792

PostForum: Support   Posted: Sun Oct 27, 2019 5:35 am   Subject: bids not being recorded in my history?
Wow !!... That is indeed an impressive recovery, well done Mario.

I hope the effort involved is worth it to the small minority of users that noticed the issue.
  Topic: 3 seconds or 6 seconds on Mirror
Cupid

Replies: 11
Views: 6041

PostForum: Impressions   Posted: Sun Oct 27, 2019 5:22 am   Subject: 3 seconds or 6 seconds on Mirror
I gather from the timings you are looking at this auction from one of the European sites, but not the one I use (.co.uk).

Whichever is being used I think a few of the details, including times, have ...
  Topic: bids not being recorded in my history?
Cupid

Replies: 7
Views: 792

PostForum: Support   Posted: Sat Oct 26, 2019 2:34 pm   Subject: bids not being recorded in my history?
Upon further investigation, for me it appears to be between 10/12/19 and 10/21/19.

I suspect it's related to the failure of the disc on the database server on the 13th, perhaps it stopped recordin ...
  Topic: Paid for mirror subscription but can't add new snipes
Cupid

Replies: 2
Views: 537

PostForum: Support   Posted: Wed Oct 23, 2019 10:34 am   Subject: Paid for mirror subscription but can't add new snipes
This error does not relate to your Mirror subscription, which as you say, you pay for.

This is about the authorisation that you give Ebay to bid on your behalf, which costs you nothing but you have ...
  Topic: why same amount winning bid and 4 different hours of biddin
Cupid

Replies: 2
Views: 709

PostForum: Impressions   Posted: Tue Oct 22, 2019 1:47 pm   Subject: why same amount winning bid and 4 different hours of biddin
This is the way that Ebay displays the bids when the winning bidder outbids themselves multiple times and no other bidder bids amounts greater than the lowest of them.

The timing on all the bids on ...
  Topic: bids not being recorded in my history?
Cupid

Replies: 7
Views: 792

PostForum: Support   Posted: Sun Oct 20, 2019 2:22 pm   Subject: bids not being recorded in my history?
Did yours stop recording on 10/12/19 ?
  Topic: Is GIxen a branch of Ebay ?
Cupid

Replies: 1
Views: 459

PostForum: Suggestions and Ideas   Posted: Thu Oct 17, 2019 10:55 am   Subject: Is GIxen a branch of Ebay ?
It has been suggested before, but there has never been any other auction site with the user base that would make it worthwhile developing a sniping solution.
  Topic: AWARE OF PROBLEMS, WORKING ON IT
Cupid

Replies: 55
Views: 5019

PostForum: Support   Posted: Thu Oct 17, 2019 3:31 am   Subject: AWARE OF PROBLEMS, WORKING ON IT
Is this why I got an email saying my gixen mirror expired, yet when I tried to log in I didn't get the wait time?

That would not be related to the discussion on this thread, no. Perhaps your subscr ...
  Topic: Not getting Gixen mirror.
Cupid

Replies: 2
Views: 557

PostForum: Support   Posted: Wed Oct 16, 2019 3:36 am   Subject: Not getting Gixen mirror.
Do you think that you may be in need of the recovery options that are available on the 'Sign Up' page:

Forgot your Gixen username? You can retrieve it

Are you able to elaborate a bit by remembe ...
  Topic: Bid wasn’t placed
Cupid

Replies: 10
Views: 1045

PostForum: Support   Posted: Tue Oct 15, 2019 11:49 am   Subject: Bid wasn’t placed
Don't use the browser refresh, particularly after you make an edit, this may cause multiple edits which will mess things up if performed in the last couple of minutes of the auction, which is when Gix ...
  Topic: Autosnipe Chrome Support
Cupid

Replies: 30
Views: 13782

PostForum: Announcements   Posted: Tue Oct 15, 2019 11:42 am   Subject: Autosnipe Chrome Support
More support requested when i kick off the Gixen Chrome extension it pops up the window with the correct item number then it immediately changes it to an old item number. have tried clearing cache, c ...
  Topic: chrome extension issues
Cupid

Replies: 1
Views: 527

PostForum: Support   Posted: Tue Oct 15, 2019 11:41 am   Subject: chrome extension issues
Support for it (Keith is the developer) is generally held on [url=http://www.gixen.com/forum/viewtopic.php?t=9102]this thread.

I'll also put a link to this one on it.
  Topic: Help understanding error code
Cupid

Replies: 1
Views: 472

PostForum: Support   Posted: Tue Oct 15, 2019 11:33 am   Subject: Help understanding error code
Usually it means that Ebay has limited your buying because they require more information to verify your account.

Is it a relatively newly set up Ebay account, or are you now buying/bidding on thing ...
  Topic: Bid wasn’t placed
Cupid

Replies: 10
Views: 1045

PostForum: Support   Posted: Tue Oct 15, 2019 9:11 am   Subject: Bid wasn’t placed
Only Mario will be able to provide further information then.

He can be contacted directly via email at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above.

...
  Topic: Bid wasn’t placed
Cupid

Replies: 10
Views: 1045

PostForum: Support   Posted: Tue Oct 15, 2019 8:58 am   Subject: Bid wasn’t placed
Are you sure ?

The auction that you are referencing (293267621406) is definitely over and was open for it's whole duration of 7 days, that status indicates that Gixen still thinks the auction is ru ...
  Topic: Bid wasn’t placed
Cupid

Replies: 10
Views: 1045

PostForum: Support   Posted: Tue Oct 15, 2019 6:13 am   Subject: Bid wasn’t placed
When you get that status it often indicates that you entered the snipe too late or that you edited it again after the auction had completed.

Was it exactly the same status on the Mirror tab ?

It ...
  Topic: Bid wasn’t placed
Cupid

Replies: 10
Views: 1045

PostForum: Support   Posted: Tue Oct 15, 2019 3:11 am   Subject: Bid wasn’t placed
What status did Gixen give the snipe, on both the Main and Mirror tabs, after the auction had finished ?

I note that in the description it says 'I SHIP TO ALL 50 U.S. STATES ONLY', so does your del ...
  Topic: Mirror fees
Cupid

Replies: 2
Views: 689

PostForum: Support   Posted: Mon Oct 14, 2019 3:11 am   Subject: Mirror fees
All the options available are still present at the top of the Settings page, which you get to by pushing the 'Settings' button after you have logged in via the web interface.
  Topic: How to manage/create GIXEN WATCH LIST? MAX BID = 0 ?
Cupid

Replies: 2
Views: 708

PostForum: Support   Posted: Sun Oct 13, 2019 12:26 pm   Subject: How to manage/create GIXEN WATCH LIST? MAX BID = 0 ?
The lists referred to are created and maintained on the Ebay site, not Gixen.

You have to create one called 'Gixen List' if you want o use that. You don't have to do so, having two lists that you c ...
  Topic: offset settings affected by eBay target site?
Cupid

Replies: 2
Views: 752

PostForum: Support   Posted: Sun Oct 13, 2019 12:10 pm   Subject: offset settings affected by eBay target site?
Actually all Ebay servers are located in the US, even those ones that power the sites other than .com... so there's not much to be gained by considering when servers might be located further away, bec ...
  Topic: Damn bots fall asleep...
Cupid

Replies: 2
Views: 462

PostForum: Suggestions and Ideas   Posted: Sun Oct 13, 2019 12:05 pm   Subject: Damn bots fall asleep...
I do accept that this aspect is a somewhat Heath Robinson solution to the particular issue of spam on this forum... Unfortunately, this is necessitated by it being shoe horned onto a particularly old ...
  Topic: How come I can not add anymore new snips
Cupid

Replies: 16
Views: 1971

PostForum: Support   Posted: Sun Oct 13, 2019 8:47 am   Subject: How come I can not add anymore new snips
On the free account the missed auction will have been due to the issue referred to in [url=https://www.gixen.com/forum/viewtopic.php?t=9488]this thread.

If you are permitted to enter the snipe it ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 206
Views: 146528

PostForum: Suggestions and Ideas   Posted: Sun Oct 13, 2019 8:32 am   Subject: Re: Waiting 60nsevonds
I too am having the same problem. I paid for the 2 year mirror service 4/14/19 and am getting the prompt to sign up for mirror service too.

You can contact Mario direct at the support email addres ...
  Topic: server down
Cupid

Replies: 11
Views: 1250

PostForum: Support   Posted: Sun Oct 13, 2019 6:55 am   Subject: server down
Please continue this discussion on Mario's related thread [url=http://www.gixen.com/forum/viewtopic.php?t=9488]here.
  Topic: server down
Cupid

Replies: 11
Views: 1250

PostForum: Support   Posted: Sun Oct 13, 2019 6:43 am   Subject: server down
I agree, it is... I'm now guessing there is a hardware problem... which usually takes quite a bit of faffing about to deal with.
  Topic: server down
Cupid

Replies: 11
Views: 1250

PostForum: Support   Posted: Sun Oct 13, 2019 5:12 am   Subject: server down
The whole point of a Mirror subscription is that when there are issues with one server the other still performs the required function.

I've never seen any guarantees regarding availability of the u ...
  Topic: New restriction on free accounts
Cupid

Replies: 71
Views: 11933

PostForum: Announcements   Posted: Sat Oct 12, 2019 9:21 am   Subject: New restriction on free accounts
I interpreted what Mario wrote, earlier in this thread, as meaning that the user would not be able to enter more snipes than could result in winning more than 4 in a month. That could be wrong though, ...
  Topic: Icon on home screen samsung phone
Cupid

Replies: 1
Views: 468

PostForum: Support   Posted: Thu Oct 10, 2019 4:42 am   Subject: Icon on home screen samsung phone
Is this via the mobile site or the full site ?

On the mobile site do you still have the menu to the righto f the Icon at the top?... The Home button is the first on that menu.
  Topic: Pay-per-use subscription
Cupid

Replies: 14
Views: 1419

PostForum: Support   Posted: Sun Oct 06, 2019 1:38 pm   Subject: Pay-per-use subscription
If you'd like him to take a look I'd recommend that you now email him at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above and direct him to this thread so that ...
  Topic: Pay-per-use subscription
Cupid

Replies: 14
Views: 1419

PostForum: Support   Posted: Sun Oct 06, 2019 1:27 pm   Subject: Pay-per-use subscription
Do you recall what status Gixen gave the snipes, that you believe you should not be charged for, after the auctions had completed ?

There is of course a 0.20c minimum, which would apply to all auct ...
  Topic: Pay-per-use subscription
Cupid

Replies: 14
Views: 1419

PostForum: Support   Posted: Sun Oct 06, 2019 11:46 am   Subject: Pay-per-use subscription
I note that you say that you bid on two of the auctions that you won, but you don't say whether Gixen also bid on those auctions? Was it able to do so, or not ?

If your manual bid was less than you ...
  Topic: Bid Timings
Cupid

Replies: 6
Views: 851

PostForum: Support   Posted: Thu Oct 03, 2019 4:22 am   Subject: Bid Timings
Personally, I recommend offsets slightly higher than the default of 6 seconds for items that attract many snipers in order to gain the advantage of getting in before the other snipers and gain the adv ...
  Topic: Bid Timings
Cupid

Replies: 6
Views: 851

PostForum: Support   Posted: Tue Oct 01, 2019 4:13 am   Subject: Bid Timings
I suspect there is some confusion here.

It isn't the last accepted bid that wins on Ebay it is the highest accepted bid that wins.

There was a bid of $60 placed with one second to go, it didn't ...
  Topic: Winning bid
Cupid

Replies: 1
Views: 792

PostForum: Support   Posted: Sun Sep 29, 2019 2:18 pm   Subject: Winning bid
It is generally an Ebay function to inform you that you have Won an auction.

You can however also turn on Gixen notification summaries, on the Settings page, so long as you have a Mirror subscripti ...
  Topic: no settings tab
Cupid

Replies: 1
Views: 500

PostForum: Support   Posted: Thu Sep 26, 2019 8:00 am   Subject: no settings tab
The message flags that your authorisation is about to run out, it will still work for a few days after you get that message but it is best to update your authorisation as soon as possible.

The 'Set ...
  Topic: king4545
Cupid

Replies: 2
Views: 517

PostForum: Support   Posted: Wed Sep 18, 2019 11:18 am   Subject: king4545
The offsets on the two servers, as with most other aspects of the snipe are independent of one another.

The one with the largest offset is the one most likely to reach an Ebay server first, so if y ...
  Topic: Mirror
Cupid

Replies: 1
Views: 461

PostForum: Support   Posted: Wed Sep 18, 2019 5:25 am   Subject: Mirror
Since this has been discussed so many times here, I think it's best if I suggest that you use the forums search function to find some of those discussions.
  Topic: Gixen Service With Mirror Service Not Working For Me
Cupid

Replies: 3
Views: 656

PostForum: Support   Posted: Wed Sep 18, 2019 5:23 am   Subject: Gixen Service With Mirror Service Not Working For Me
I responded on the other thread that you were contributing to [url=http://www.gixen.com/forum/viewtopic.php?t=9459]here.
  Topic: Import watched list
Cupid

Replies: 4
Views: 649

PostForum: Support   Posted: Wed Sep 18, 2019 5:20 am   Subject: Import watched list
I'm assuming from what you've written, that there isn't any further issue with items being imported from your watch list ?
  Topic: How come I can not add anymore new snips
Cupid

Replies: 16
Views: 1971

PostForum: Support   Posted: Wed Sep 18, 2019 5:13 am   Subject: How come I can not add anymore new snips
Yes, it does sound like the Gixen account that you are using has not been flagged as having the Mirror service that you paid for. It is likely that an account that you are associated with has been, ju ...
  Topic: How come I can not add anymore new snips
Cupid

Replies: 16
Views: 1971

PostForum: Support   Posted: Mon Sep 16, 2019 2:32 am   Subject: How come I can not add anymore new snips
Usually the issue that you are reporting is as a result of a user having more than one Gixen account and the subscription having been applied to a different one from that which you are logging in to, ...
  Topic: Import watched list
Cupid

Replies: 4
Views: 649

PostForum: Support   Posted: Sun Sep 15, 2019 11:53 am   Subject: Import watched list
Are these all auction items (not 'Buy it Now's, which can't be sniped) that you have not placed a manual bid on ?

Can you provide some example item numbers of items on your watch list which will n ...
  Topic: New restriction on free accounts
Cupid

Replies: 71
Views: 11933

PostForum: Announcements   Posted: Sun Sep 15, 2019 11:42 am   Subject: New restriction on free accounts
I just don't know how Mario has chosen to implement the restriction, which is why I haven't attempted to answer that question.

I have ideas about how I would have done it myself, but stating those ...
  Topic: New restriction on free accounts
Cupid

Replies: 71
Views: 11933

PostForum: Announcements   Posted: Sun Sep 15, 2019 11:15 am   Subject: Re: Will my bids go through?
The free service is limited to infrequent users now.

Yes, it is.
  Topic: Red text on sign up
Cupid

Replies: 2
Views: 507

PostForum: Support   Posted: Sun Sep 15, 2019 9:49 am   Subject: Red text on sign up
I recommend that you authorise it again, since the message on the Main page can be generated from interaction with Ebay, whereas the one on the 'Settings' page is only updated at the time you authoris ...
  Topic: How come I can not add anymore new snips
Cupid

Replies: 16
Views: 1971

PostForum: Support   Posted: Sun Sep 15, 2019 9:42 am   Subject: How come I can not add anymore new snips
This message is not asking you to authorise, which is free.

The new restriction requires you to pay something if you want to schedule as many snipes as you do per month.

Otherwise, you will nee ...
  Topic: How come I can not add anymore new snips
Cupid

Replies: 16
Views: 1971

PostForum: Support   Posted: Sun Sep 15, 2019 8:16 am   Subject: How come I can not add anymore new snips
What exactly is the error message that you are getting ?

Do you have a Mirror subscription ?

If not, perhaps it is related to the new restrictions discussed [url=http://www.gixen.com/forum/viewt ...
  Topic: Eliminate?
Cupid

Replies: 1
Views: 504

PostForum: Support   Posted: Sun Sep 15, 2019 5:09 am   Subject: Eliminate?
Please refer to the following recent threads:

a> [url=http://www.gixen.com/forum/viewtopic.php?t=9456]this
b> [url=http://www.gixen.com/forum/viewtopic.php?t=9455]this
c> [url=http://www ...
  Topic: Problem with Gixen ?
Cupid

Replies: 3
Views: 594

PostForum: Support   Posted: Sun Sep 15, 2019 4:28 am   Subject: Problem with Gixen ?
I don't think there was any intention to prevent people using the free service at all, but it does look like the implementation of further restrictions may have had unintended consequences.

Please ...
  Topic: Please eliminate Gixen Mirror pay-per-use balance of on the
Cupid

Replies: 7
Views: 859

PostForum: Support   Posted: Sun Sep 15, 2019 3:21 am   Subject: Please eliminate Gixen Mirror pay-per-use balance of on the
In that case I guess that this restriction has been imposed in error, perhaps while trying to make the changes that I referred to.

I suggest emailing Mario at the support address given on the [url= ...
  Topic: Please eliminate Gixen Mirror pay-per-use balance of on the
Cupid

Replies: 7
Views: 859

PostForum: Support   Posted: Sun Sep 15, 2019 2:55 am   Subject: Please eliminate Gixen Mirror pay-per-use balance of on the
Perhaps related to new restrictions on free use discussed on [url=http://www.gixen.com/forum/viewtopic.php?t=9439]this thread ?
  Topic: hi im getting an error
Cupid

Replies: 3
Views: 657

PostForum: Support   Posted: Sun Sep 15, 2019 2:53 am   Subject: hi im getting an error
My guess is that this is related to new restrictions on free use discussed on [url=http://www.gixen.com/forum/viewtopic.php?t=9439]this thread.
  Topic: New restriction on free accounts
Cupid

Replies: 71
Views: 11933

PostForum: Announcements   Posted: Sat Sep 14, 2019 4:28 am   Subject: Re: How many accounts do I have?
I need to know how many accounts I have as I may be duplicated also when do I pay $6.00 which is okay with me. I may only use Gixen a couple of times a month but always I have contributed. Please let ...
  Topic: Getting outsniped
Cupid

Replies: 6
Views: 873

PostForum: Support   Posted: Sat Sep 14, 2019 4:23 am   Subject: Getting outsniped
As discussed many times on this forum, there isn't a definitive answer to your question which applies to all auctions all the time and this is why the offset is configurable by the user. If there were ...
  Topic: Auction Ended - Gixen Didn't Make Bid
Cupid

Replies: 4
Views: 872

PostForum: Support   Posted: Sat Sep 14, 2019 4:12 am   Subject: Auction Ended - Gixen Didn't Make Bid
Since the bid increment is $0.25 as detailed [url=https://www.ebay.com/help/buying/bidding/automatic-bidding?id=4014]here, a bid of $1.25 when the auction price is already $1.04 would have been reject ...
  Topic: Auction jsut ended but gixen reports 1+days left!
Cupid

Replies: 3
Views: 738

PostForum: Support   Posted: Fri Sep 13, 2019 9:56 am   Subject: Auction jsut ended but gixen reports 1+days left!
There does appear to be a lot more 'Best Offer' buttons around these days... and more often they are losing sellers money in achieving lower prices, though of course those sellers are not realising th ...
  Topic: Getting outsniped
Cupid

Replies: 6
Views: 873

PostForum: Support   Posted: Fri Sep 13, 2019 3:24 am   Subject: Getting outsniped
Timing is always less significant than amount.

The only way that you can win an Ebay auction when someone else is prepared to pay more than you and either place a bid directly or schedule a snipe w ...
  Topic: Auction ended, without bidding
Cupid

Replies: 1
Views: 581

PostForum: Support   Posted: Tue Sep 10, 2019 3:58 am   Subject: Auction ended, without bidding
This auction was finished with the seller accepting a best offer as you can see from looking at the bids page [url=https://www.ebay.co.uk/bfl/viewbids/174017850641]here.

In this case Gixen is unabl ...
  Topic: HELP ME understand INCREMENT NOT LOGIGAL
Cupid

Replies: 3
Views: 730

PostForum: Support   Posted: Tue Sep 10, 2019 3:53 am   Subject: HELP ME understand INCREMENT NOT LOGIGAL
Increments are potentially different for each currency (and actually sometimes for each home site) and Ebay (and therefore Gixen) forces you to always bid in the currency of the auction, subject to th ...
  Topic: HELP ME understand INCREMENT NOT LOGIGAL
Cupid

Replies: 3
Views: 730

PostForum: Support   Posted: Mon Sep 09, 2019 7:17 am   Subject: HELP ME understand INCREMENT NOT LOGIGAL
According to this:

https://www.ebay.com.au/help/buying/bidding/automatic-bidding?id=4014

the bid increment is indeed 2.50 up to an auction price of 249.99 and since the price was 220 when your b ...
  Topic: Trying To Change Timing Settings
Cupid

Replies: 3
Views: 651

PostForum: Support   Posted: Sun Sep 08, 2019 2:47 pm   Subject: Trying To Change Timing Settings
When you edit a snipe you have to push the 'Save' button before any changes that you make are confirmed, might that be why you are not seeing the value change for the snipe ?
  Topic: Edit text after it is published.
Cupid

Replies: 4
Views: 704

PostForum: Suggestions and Ideas   Posted: Sat Sep 07, 2019 4:13 am   Subject: Edit text after it is published.
I see.

No it isn't possible for you to do that. However if you later feel that what you have said is unclear you can always post again on the same thread to clarify what you mean, much as you have ...
  Topic: Higher price shown on Gixen than Ebay???!!
Cupid

Replies: 1
Views: 482

PostForum: Support   Posted: Fri Sep 06, 2019 9:12 am   Subject: Higher price shown on Gixen than Ebay???!!
On the bids page there is a retracted bid of ÂGBP 136.00.

This indicates the current high bid is ÂGBP 68 (ÂGBP 70 minus he bid increment which in this range is ÂGBP 2) not something you general ...
  Topic: Not connecting to watch list
Cupid

Replies: 1
Views: 420

PostForum: Support   Posted: Fri Sep 06, 2019 4:50 am   Subject: Not connecting to watch list
What is the symptom?... Are you receiving any error messages ?

Is it that your watch list is not imported when you push the 'Import Watch List' button ?

Have you made sure that the items in your ...
  Topic: Canceling subscription after 2 years
Cupid

Replies: 1
Views: 522

PostForum: Support   Posted: Thu Sep 05, 2019 1:16 am   Subject: Canceling subscription after 2 years
You can always cancel a recurring payment via Paypal and you should always be made aware when a new payment is being taken.

However note that if you cancel the recurring payment prior to the end of ...
  Topic: Gixen Desktop Manager (64-bit) released
Cupid

Replies: 35
Views: 81551

PostForum: Announcements   Posted: Tue Sep 03, 2019 11:15 am   Subject: Gixen Desktop Manager (64-bit) released
I guess that the account that you are using to run the application doesn't have update access to the working directory that the application is using.

The credentials would normally get stored in a ...
  Topic: Forum wont log me in, can only post as guest
Cupid

Replies: 1
Views: 508

PostForum: Support   Posted: Tue Sep 03, 2019 11:10 am   Subject: Forum wont log me in, can only post as guest
You can't.

Any identities associated the this forum, like mine, are entirely different from your Gixen credentials which you use to set up snipes.

This is deliberate so that anyone can post her ...
  Topic: Allow bids to be saved before making active?
Cupid

Replies: 1
Views: 522

PostForum: Suggestions and Ideas   Posted: Sun Sep 01, 2019 8:48 am   Subject: Allow bids to be saved before making active?
I'm not certain how you think this could work.

However, from what I interpret, there seems to be a proposal that it be possible to have inactive future snipes. I would suspect that possibility woul ...
  Topic: Unable to add a snipe because of 4 cent balance due
Cupid

Replies: 3
Views: 679

PostForum: Support   Posted: Fri Aug 30, 2019 7:59 am   Subject: Unable to add a snipe because of 4 cent balance due
If it were a 'Pay-Per-Use balance' I don't think it could be described as 'recurring' though, could it ?
  Topic: Gixen wont work errors
Cupid

Replies: 2
Views: 519

PostForum: Support   Posted: Thu Aug 29, 2019 2:52 am   Subject: Gixen wont work errors
What exactly is the error message that you get ?
  Topic: Unable to add a snipe because of 4 cent balance due
Cupid

Replies: 3
Views: 679

PostForum: Support   Posted: Thu Aug 29, 2019 2:51 am   Subject: Unable to add a snipe because of 4 cent balance due
I suggest emailing Mario direct at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above.
  Topic: Can't log in - Login keeps saying \"please try again\
Cupid

Replies: 2
Views: 495

PostForum: Support   Posted: Wed Aug 28, 2019 1:49 pm   Subject: Can't log in - Login keeps saying \"please try again\
Your suggestion may actually reduce the security of the site.

In my experience it is recommended that any site should respond with the same error message no matter what the problem with the credent ...
  Topic: currency
Cupid

Replies: 1
Views: 412

PostForum: Support   Posted: Sun Aug 25, 2019 3:06 am   Subject: currency
As you do when placing bids on Ebay directly on their site, Gixen always bids in the currency of the auction, whatever that may be, and so that is the currency in which you need to specify the maximum ...
  Topic: Change password
Cupid

Replies: 1
Views: 499

PostForum: Support   Posted: Fri Aug 23, 2019 2:53 pm   Subject: Change password
The only way that I know of is to use the link available on the 'Sign Up' page:

Forgot your Gixen password? You can reset it
  Topic: ebay authorization expiration ??
Cupid

Replies: 34
Views: 12318

PostForum: Support   Posted: Thu Aug 22, 2019 2:36 am   Subject: ebay authorization expiration ??
You don't need to pay a fee to do this, it does not cost you anything to authorise your account to Ebay.

So, if it has expired, for any reason, just authorise it again from the Settings page.

R ...
  Topic: EARLY snipe !!!
Cupid

Replies: 8
Views: 1320

PostForum: Support   Posted: Wed Aug 21, 2019 9:38 am   Subject: EARLY snipe !!!
The value for an individual snipe is displayed on the snipe, on the left hand side under the item number. This is why I first asked you to check that it was set on both the 'Main' and 'Mirror' tabs. ...
  Topic: EARLY snipe !!!
Cupid

Replies: 8
Views: 1320

PostForum: Support   Posted: Wed Aug 21, 2019 2:32 am   Subject: EARLY snipe !!!
Readers should also note that changing the default offset on the Settings page will not change the offsets on any snipes that are already scheduled.

Perhaps that is the cause of the confusion here ...
  Topic: lost password problem....
Cupid

Replies: 1
Views: 464

PostForum: Support   Posted: Tue Aug 20, 2019 12:53 pm   Subject: lost password problem....
If you push the 'Sign Up' button, which is on most of the tabs above, you get a page which includes:

Forgot your Gixen password? You can reset it [url=https://www.gixen.com/forgotpassword.php]here.
  Topic: EARLY snipe !!!
Cupid

Replies: 8
Views: 1320

PostForum: Support   Posted: Tue Aug 20, 2019 3:25 am   Subject: EARLY snipe !!!
In that case you might be the first to ever report a snipe being sent early.

The only one that could check the details on the server is Mario and, since he's often busy making sure everything keeps ...
  Topic: EARLY snipe !!!
Cupid

Replies: 8
Views: 1320

PostForum: Support   Posted: Mon Aug 19, 2019 9:43 am   Subject: EARLY snipe !!!
Do you have the snipe time set to 2 seconds on both the Main and the Mirror ?

These are displayed on different tabs within the web interface.
  Topic: Cannot validaye to Ebay
Cupid

Replies: 1
Views: 499

PostForum: Support   Posted: Sat Aug 17, 2019 1:01 pm   Subject: Cannot validaye to Ebay
Do you mean 'authorization' instead of 'validaye' which is not a term I have heard used here before ?

The most complete thread on that topic is perhaps [url=http://www.gixen.com/forum/viewtopic.php ...
  Topic: Cearing pre-filled pop ups from previous snipes
Cupid

Replies: 1
Views: 526

PostForum: Support   Posted: Sat Aug 17, 2019 5:55 am   Subject: Cearing pre-filled pop ups from previous snipes
I think you may be talking about predictive text features, which are part of your browsers function and therefore not something over which Gixen can exert any influence in the respect that you suggest ...
  Topic: Bid disappeared from gixen
Cupid

Replies: 10
Views: 7027

PostForum: Support   Posted: Fri Aug 16, 2019 3:40 am   Subject: Bid disappeared from gixen
Item 312725973826 the starting price was 12.99, it wasn't sold, it's never been possible to bid below the starting price.
  Topic: Edit text after it is published.
Cupid

Replies: 4
Views: 704

PostForum: Suggestions and Ideas   Posted: Fri Aug 16, 2019 3:30 am   Subject: Edit text after it is published.
Is this related to 'Comments that you can set when adding snipes, when they are enabled ?

If so those are editable via the normal editing process for a snipe, using the web interface.

If that is ...
  Topic: Bid disappeared from gixen
Cupid

Replies: 10
Views: 7027

PostForum: Support   Posted: Sat Aug 10, 2019 7:06 am   Subject: Bid disappeared from gixen
As Mario suggested in 2017 when this was last reported, it would be a good idea to also email him at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above.

That ...
  Topic: ebay authorization about to expire? Or not?
Cupid

Replies: 1
Views: 515

PostForum: Support   Posted: Sat Aug 10, 2019 7:00 am   Subject: ebay authorization about to expire? Or not?
The message on the settings page is only updated when you renew the authorisation.

It now seems that there are other things (other than just the passage of 18 months time) that cause the authorizat ...
  Topic: Gixen Desktop Manager
Cupid

Replies: 4
Views: 815

PostForum: Support   Posted: Thu Aug 08, 2019 1:45 am   Subject: Gixen Desktop Manager
I don't know how the different subscription options work with respect to the GDM, you may be on to something with your suggestion.

Only Mario can answer this question, if you would like to contact ...
  Topic: Gixen Desktop Manager
Cupid

Replies: 4
Views: 815

PostForum: Support   Posted: Wed Aug 07, 2019 1:09 pm   Subject: Gixen Desktop Manager
Where does it say N/A ?

Under 'Offset' or 'Status (Mirror)' ?

What is the Gixen Id being used ?
  Topic: Can I use Gixen with an ebay.co.uk account?
Cupid

Replies: 4
Views: 1463

PostForum: Support   Posted: Wed Aug 07, 2019 8:35 am   Subject: Can I use Gixen with an ebay.co.uk account?
Yes, this is a different question, sellers are permitted to block bids from anywhere they choose, and that does indeed relate to where your primary shipping address is.

In this case the seller has ...
  Topic: Refresh button
Cupid

Replies: 2
Views: 595

PostForum: Support   Posted: Wed Aug 07, 2019 2:46 am   Subject: Refresh button
The Gixen Desktop Manager is designed to provide real time updates.

That's possible because it uses your own computers resources in order to do that.
  Topic: Clossing account
Cupid

Replies: 1
Views: 472

PostForum: Support   Posted: Tue Aug 06, 2019 3:22 am   Subject: Clossing account
What are you trying to achieve ?

Do you need more than you get from just not using your Gixen account any more ?
  Topic: Coates1303
Cupid

Replies: 1
Views: 491

PostForum: Support   Posted: Fri Aug 02, 2019 2:29 pm   Subject: Coates1303
At present, you will need to contact Mario directly at the support email address given on the Contact tab above if you want all record that you registered with Gixen deleted.

If it's just a snipe y ...
  Topic: Subscription expiring after 10 months!
Cupid

Replies: 1
Views: 988

PostForum: Impressions   Posted: Fri Aug 02, 2019 11:16 am   Subject: Subscription expiring after 10 months!
Are you sure it's your subscription that is expiring and not the authorisation for Gixen to place bids on Ebay (which costs nothing but does need updating at least once every 18 months)?

If it is y ...
  Topic: Seller does not provide shipping to the country or region
Cupid

Replies: 3
Views: 899

PostForum: Support   Posted: Thu Aug 01, 2019 3:42 am   Subject: Seller does not provide shipping to the country or region
Please also note that there is a difference between not specifying a shipping cost to a region and specifically excluding that region from bidding.

In the first instance bids are still allowed and ...
  Topic: Unable to Re-Authorize Gixen on Ebay Account
Cupid

Replies: 6
Views: 1552

PostForum: Support   Posted: Wed Jul 31, 2019 2:26 am   Subject: Unable to Re-Authorize Gixen on Ebay Account
Where are you expecting this panel to appear ?

Have you tried adding snipes via the web interface, after you have logged in via the fields provided above ?
  Topic: Will Pay for Gixen service on another bidding website
Cupid

Replies: 1
Views: 625

PostForum: Suggestions and Ideas   Posted: Sat Jul 27, 2019 4:21 am   Subject: Will Pay for Gixen service on another bidding website
There currently aren't any online auction sites, other than Ebay, with either the capability to enable the functions that Gixen supports or the traffic that could justify the cost of a solution being ...
  Topic: Edit to change bid does NOT work
Cupid

Replies: 1
Views: 572

PostForum: Support   Posted: Thu Jul 25, 2019 4:21 am   Subject: Edit to change bid does NOT work
Snipes don't bid 'in place' on the page, you need to find the editable fields, which are, by default, at the bottom of the page, once the snipe details have been highlighted in red. Once your changes ...
  Topic: Paying for subscription with Paypal
Cupid

Replies: 2
Views: 672

PostForum: Support   Posted: Tue Jul 23, 2019 1:16 pm   Subject: Paying for subscription with Paypal
I've found that, with Paypal, even though setting up a potentially recurring payment requires that the backup of a bank account or credit card is required that when it comes to actually making the pay ...
  Topic: Choosing a delivery address when bidding
Cupid

Replies: 1
Views: 724

PostForum: Suggestions and Ideas   Posted: Sat Jul 20, 2019 2:32 am   Subject: Choosing a delivery address when bidding
I recommend that you set up separate Ebay accounts to bid with different shipping addresses, that way you don't have to change shipping addresses, you just choose the right account, and you can bid on ...
  Topic: New Login to PayPal email after re-authorizing eBay account
Cupid

Replies: 3
Views: 970

PostForum: Support   Posted: Tue Jul 16, 2019 1:23 am   Subject: New Login to PayPal email after re-authorizing eBay account
I think this is possibly another instance of [url=http://www.gixen.com/forum/viewtopic.php?t=9387]this happening. Since Paypal is part of the image on the page being reported.
  Topic: Paying Gixen without paypal account
Cupid

Replies: 1
Views: 574

PostForum: Support   Posted: Sun Jul 14, 2019 12:40 pm   Subject: Paying Gixen without paypal account
You certainly used to be able to pay with a card via Paypal on a one off basis without creating a permanent account.

Perhaps they have removed that option now ?
  Topic: Ipad
Cupid

Replies: 2
Views: 746

PostForum: Support   Posted: Thu Jul 11, 2019 11:28 am   Subject: Ipad
You can certainly use it via the Safari browser.
  Topic: what does it means
Cupid

Replies: 1
Views: 578

PostForum: Support   Posted: Thu Jul 11, 2019 2:47 am   Subject: what does it means
I think [url=http://www.gixen.com/forum/viewtopic.php?t=9383]this is the most recent thread on this subject that also contains guidance on how to resolve it (at the end).
  Topic: My suggestion for best way to monetise this site
Cupid

Replies: 1
Views: 727

PostForum: Suggestions and Ideas   Posted: Sat Jun 29, 2019 2:34 am   Subject: My suggestion for best way to monetise this site
On the Settings page the last option in the first section is:

'Gixen Mirror Pay-Per-Use balance for $6 (1% of won price, 0.20c minimum, $5 maximum per won auction applies from that point on). Balan ...
  Topic: Not being able to log in anymore
Cupid

Replies: 1
Views: 1014

PostForum: Support   Posted: Thu Jun 27, 2019 9:26 am   Subject: Not being able to log in anymore
Once you get rid of the error popup you can change the credentials using the

Settings->Username and Password

menu option.

The application picks these up from the file named gixen.ini, loc ...
  Topic: eBay Password Passed in Chrome Plugin URL - Security Risk
Cupid

Replies: 7
Views: 2021

PostForum: Support   Posted: Wed Jun 26, 2019 4:18 am   Subject: eBay Password Passed in Chrome Plugin URL - Security Risk
I think your suggestion reduces functionality, as per previous versions of the tool, doesn't it? I have a vague recollection of Keith updating it, as a result of user requests, so as not to have to p ...
  Topic: eBay Password Passed in Chrome Plugin URL - Security Risk
Cupid

Replies: 7
Views: 2021

PostForum: Support   Posted: Mon Jun 24, 2019 11:21 am   Subject: eBay Password Passed in Chrome Plugin URL - Security Risk
Gixen doesn't have your Ebay credentials, it's therefore impossible for them to be in that url. It doesn't store them, because it doesn't have them... you're clearly, at the very least, out of date wi ...
  Topic: eBay Password Passed in Chrome Plugin URL - Security Risk
Cupid

Replies: 7
Views: 2021

PostForum: Support   Posted: Mon Jun 24, 2019 8:27 am   Subject: eBay Password Passed in Chrome Plugin URL - Security Risk
It's in the url, but that's an https connection it's using so it is not exposed during transition to Gixen.

It's also not your Ebay login, it's your Gixen credentials, which should be different.
...
  Topic: failed auction bid, any feedback on why ?
Cupid

Replies: 2
Views: 953

PostForum: Support   Posted: Mon Jun 24, 2019 2:58 am   Subject: failed auction bid, any feedback on why ?
What status did Gixen give the snipe on both the Main and Mirror tabs, after the auction had ended.
  Topic: Fix insecure HTTP URLs (and replace them with HTTPs URLs)
Cupid

Replies: 8
Views: 1889

PostForum: Suggestions and Ideas   Posted: Thu Jun 20, 2019 8:34 am   Subject: Fix insecure HTTP URLs (and replace them with HTTPs URLs)
I've added some of the ones I found as point 4 on [url=https://www.gixen.com/forum/viewtopic.php?t=9388]this thread.
  Topic: Some website pages need a bit of a tidy up
Cupid

Replies: 0
Views: 717

PostForum: Suggestions and Ideas   Posted: Thu Jun 20, 2019 8:23 am   Subject: Some website pages need a bit of a tidy up
Just while I come across them again:

1> Selecting the 'FAQ' tab removes the 'Community' tab, you have to select one of the other tabs to get it back. It's also missing from the page you get to a ...
  Topic: eBay Authorisation no longer working on eBay Australia
Cupid

Replies: 5
Views: 1632

PostForum: Support   Posted: Thu Jun 20, 2019 3:17 am   Subject: eBay Authorisation no longer working on eBay Australia
It is starting to look like Ebay have changed something in this process though as [url=http://www.gixen.com/forum/viewtopic.php?t=9386]this report from a couple of days ago seems very similar.
  Topic: Bid not placed
Cupid

Replies: 13
Views: 3364

PostForum: Support   Posted: Mon Jun 17, 2019 4:38 am   Subject: Bid not placed
Will I be able to bid from Gixen now? Smile

If Ebay are now happy, just as they will through their own website, they should indeed also accept last second bids via Gixen.
  Topic: Can't log in!
Cupid

Replies: 3
Views: 1106

PostForum: Support   Posted: Mon Jun 17, 2019 2:35 am   Subject: Can't log in!
Have you tried the recovery options available under the 'Sign Up' button on the home page which look like this:

Forgot your Gixen username? You can retrieve it [url=https://www.gixen.com/forgotuser ...
  Topic: Bid not placed
Cupid

Replies: 13
Views: 3364

PostForum: Support   Posted: Mon Jun 17, 2019 2:23 am   Subject: Bid not placed
Is this a reasonably new Ebay account ?

Ebay sometimes give that kind of error when they want more information from you before they will allow you to place more bids.

I recommend placing a few m ...
  Topic: Ebay Authorization revoked
Cupid

Replies: 5
Views: 1468

PostForum: Support   Posted: Sun Jun 16, 2019 5:58 am   Subject: Ebay Authorization revoked
Which "settings" are meant, where?

Log in here, using the fields above and the Settings page is accessed from the resulting snipes page via the pushing the Settings button near the top ( ...
  Topic: Ebay Authorization revoked
Cupid

Replies: 5
Views: 1468

PostForum: Support   Posted: Sun Jun 16, 2019 5:52 am   Subject: Re: Ebay Authorization revoked
Is this something I should talk to eBay about?

I doubt that there's much to be gained from that unless you do the extra monitoring that I suggested, before doing so. I doubt Ebay Customer Services ...
  Topic: Bid not placed
Cupid

Replies: 13
Views: 3364

PostForum: Support   Posted: Sun Jun 16, 2019 5:47 am   Subject: Re: No bid place, item ended without selling
This also happened to me and I've never had this happen before. Item was 192949472597 and no bids were made and item did not sell. I got an email stating auction ended but no bid was ever placed.

A ...
  Topic: Bid not placed
Cupid

Replies: 13
Views: 3364

PostForum: Support   Posted: Sun Jun 16, 2019 5:46 am   Subject: Re: Gixen didn't bid, lost item, why?
Hi,
wondering why Gixen bid failed?
Ebay id number - 73878729050

Thank you

That is not a valid item number.

What was the status given to the snipe on both the Main and Mirror tabs ?
  Topic: Ebay Authorization revoked
Cupid

Replies: 5
Views: 1468

PostForum: Support   Posted: Thu Jun 13, 2019 12:11 pm   Subject: Ebay Authorization revoked
Are you changing any of the credentials on Ebay?

It has been noted that if you change your password on Ebay this may revoke Gixens authorisation to place bids for you.

I imagine things like chan ...
  Topic: Previous bids don't show on my list
Cupid

Replies: 1
Views: 787

PostForum: Support   Posted: Thu Jun 13, 2019 11:33 am   Subject: Previous bids don't show on my list
For you to observe this kind of outcome, I think it's most likely that you are logging into different Gixen accounts, even though they may be linked to a single Ebay account.

Is it possible that yo ...
  Topic: lost item should have won why :(
Cupid

Replies: 1
Views: 826

PostForum: Support   Posted: Thu Jun 13, 2019 7:04 am   Subject: lost item should have won why :(
If you look at the listing, near the top it says:

'This listing was ended by the seller because the item was sold.'

Evidently the seller decided to end the auction early.
  Topic: Bid not placed
Cupid

Replies: 13
Views: 3364

PostForum: Support   Posted: Wed Jun 12, 2019 6:00 am   Subject: Bid not placed
Was this the status given the snipe on both the Main and Mirror server tabs ?
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 206
Views: 146528

PostForum: Suggestions and Ideas   Posted: Tue Jun 11, 2019 11:19 am   Subject: Re: Opinion
and 30c a snipe would suit me fine

My opinion: charge per snipe and charge based on the total bid.

It already exists; On the Settings page look for:

'Click here to buy Gixen Mirror Pay-Per-Us ...
  Topic: Newly scheduled snipe not showing listed
Cupid

Replies: 2
Views: 878

PostForum: Support   Posted: Mon Jun 10, 2019 9:56 am   Subject: Newly scheduled snipe not showing listed
Thanks for coming back and letting us know.

Out of interest was it something that others are also likely to mistake, so that we can suggest it to them if they approach us with a similar question ?
  Topic: Paid subscription
Cupid

Replies: 1
Views: 747

PostForum: Suggestions and Ideas   Posted: Mon Jun 10, 2019 1:59 am   Subject: Paid subscription
You can transfer unused subscription between accounts using the transfer form accessed via the Settings page.
  Topic: eBay Connect
Cupid

Replies: 16
Views: 3008

PostForum: Suggestions and Ideas   Posted: Sun Jun 09, 2019 3:33 am   Subject: eBay Connect
Here is a copy of the contents of the email for those that didn't see it or can't find it any more:

eBay Connect 2019, an annual eBay developer conference, will be held June 25-26, in San Jose. Gix ...
  Topic: Autosnipe Chrome Support
Cupid

Replies: 30
Views: 13782

PostForum: Announcements   Posted: Sat Jun 08, 2019 9:17 am   Subject: Autosnipe Chrome Support
Help on this being sought Every time I try to use the "Add to Given" button next to the "Place bid" button, I have to add the item twice, because the first time I hit "Add&qu ...
  Topic: Gixen Chrome addon requires adding item twice
Cupid

Replies: 1
Views: 842

PostForum: Support   Posted: Sat Jun 08, 2019 9:16 am   Subject: Gixen Chrome addon requires adding item twice
I think Keith intended to provide support for this extension via [url=http://www.gixen.com/forum/viewtopic.php?t=9102]this thread.
  Topic: Free service, Joining fee for permanent usage Or capped use
Cupid

Replies: 1
Views: 817

PostForum: Suggestions and Ideas   Posted: Sat Jun 08, 2019 5:06 am   Subject: Free service, Joining fee for permanent usage Or capped use
Can I just say that the implication that the free to use option is no longer available is incorrect, access to it might be limited by a short wait, but it hasn't been removed, and I don't see any indi ...
  Topic: have yearly subscription but no longer have full faciliyies
Cupid

Replies: 3
Views: 1005

PostForum: Support   Posted: Fri Jun 07, 2019 4:28 pm   Subject: have yearly subscription but no longer have full faciliyies
So is docsmith11 your Gixen id ?

What is your corresponding Ebay id ?

This problem with currencies is, I think, entirely unrelated and you are the only one to have ever reported such an issue.
...
  Topic: Bid did not show up
Cupid

Replies: 1
Views: 751

PostForum: Support   Posted: Wed Jun 05, 2019 1:15 pm   Subject: Bid did not show up
Yes, Gixen can only place a bid if Ebay allows it.

You can't place a bid on Ebay at a price below that already achieved for the auction.
  Topic: I cannot find the settings button reset ebay authorization
Cupid

Replies: 1
Views: 787

PostForum: Support   Posted: Wed Jun 05, 2019 11:33 am   Subject: I cannot find the settings button reset ebay authorization
It's on here, you do have to log in using your Gixen credentials first though, this is because the settings you change relate specifically to your account, therefore you need to identify yourself firs ...
  Topic: bid in a few HOURS....am I all good???
Cupid

Replies: 3
Views: 1140

PostForum: Support   Posted: Wed Jun 05, 2019 11:22 am   Subject: bid in a few HOURS....am I all good???
If you've got it scheduled you should be fine.

I don't generally advise using new Ebay accounts until you've placed a few bids manually and bought a few things, but that doesn't mean it won't work ...
  Topic: Gixen Desktop Manager (64-bit) released
Cupid

Replies: 35
Views: 81551

PostForum: Announcements   Posted: Tue Jun 04, 2019 3:36 am   Subject: Gixen Desktop Manager (64-bit) released

I will see if interest for 32-bit app still exists to release it in parallel, but the default distro will now be 64-bit.

32-bit please, thank you.

32-bit version is now available at:

https: ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 206
Views: 146528

PostForum: Suggestions and Ideas   Posted: Tue Jun 04, 2019 3:31 am   Subject: Re: Em1lyanne
always be free.

It still is, the delay in accessing snipes does not increase the financial cost of use.
  Topic: password problems
Cupid

Replies: 5
Views: 1196

PostForum: Support   Posted: Mon Jun 03, 2019 7:49 am   Subject: password problems
Isn't there anywhere on that page that allows you to then enter a new password that does meet the criteria specified ?

Are there any buttons on that page at all ?
  Topic: password problems
Cupid

Replies: 5
Views: 1196

PostForum: Support   Posted: Mon Jun 03, 2019 4:44 am   Subject: password problems
I'm not exactly familiar with the resetting password mechanism.

You get sent a link, via email, you click on the link... what happens next ?
  Topic: have yearly subscription but no longer have full faciliyies
Cupid

Replies: 3
Views: 1005

PostForum: Support   Posted: Sun Jun 02, 2019 11:28 am   Subject: have yearly subscription but no longer have full faciliyies
Is it possible that rather than logging into the site with the credentials you used on the other computer, you have actually set up a second account ?
  Topic: Fix insecure HTTP URLs (and replace them with HTTPs URLs)
Cupid

Replies: 8
Views: 1889

PostForum: Suggestions and Ideas   Posted: Sun Jun 02, 2019 9:11 am   Subject: Fix insecure HTTP URLs (and replace them with HTTPs URLs)
Unfortunately, I don't think your suggested remedy necessarily works for this website, since you (and I) are not certain about how the pages served to your browser are produced by the server.

I'm n ...
  Topic: bought subscription but won't let me use Gixen
Cupid

Replies: 4
Views: 1175

PostForum: Support   Posted: Sun Jun 02, 2019 6:02 am   Subject: bought subscription but won't let me use Gixen
Please can you state exactly what the error message is that you are getting ?

Is it possible that you have more than one Gixen account ? Perhaps your payments were credited to a different one from ...
  Topic: Fix insecure HTTP URLs (and replace them with HTTPs URLs)
Cupid

Replies: 8
Views: 1889

PostForum: Suggestions and Ideas   Posted: Sun Jun 02, 2019 3:51 am   Subject: Fix insecure HTTP URLs (and replace them with HTTPs URLs)
Yes, Mario did indeed, so are the images the only http elements that you've found?

From your previous post I get the impression you've found more than that.
  Topic: Fix insecure HTTP URLs (and replace them with HTTPs URLs)
Cupid

Replies: 8
Views: 1889

PostForum: Suggestions and Ideas   Posted: Sat Jun 01, 2019 12:21 pm   Subject: Fix insecure HTTP URLs (and replace them with HTTPs URLs)
I think [url=http://www.gixen.com/forum/viewtopic.php?p=34251#34251]this was the last discussion on this issue. At which point Mario said he was phasing out the use of all unsecure connections.
  Topic: Ebay authorisation expired
Cupid

Replies: 3
Views: 1081

PostForum: Support   Posted: Thu May 30, 2019 7:33 am   Subject: Ebay authorisation expired
Renew it anyway, it costs you nothing to do so. Sometimes Ebay revokes your authorisation without Gixen being aware of it, things like changing your password on Ebay can cause this. Then the figure on ...
  Topic: bought subscription but won't let me use Gixen
Cupid

Replies: 1
Views: 764

PostForum: Support   Posted: Thu May 30, 2019 3:17 am   Subject: bought subscription but won't let me use Gixen
What error messages are you getting, and at what stage of the process of adding a snipe ?

Or is it error messages generated when Gixen tries to place the snipe, these appear in the form of an error ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 206
Views: 146528

PostForum: Suggestions and Ideas   Posted: Wed May 29, 2019 7:33 am   Subject: Re: 18 months on and the debate still rages...
I'm sure I read somewhere that with paid for service that the actual Snipe box appeared at the top of the page, ABOVE the scheduled snipes not BELOW, way down the page? Mine is still at the bottom re ...
  Topic: change of email address and telephone number
Cupid

Replies: 1
Views: 784

PostForum: Support   Posted: Wed May 29, 2019 1:51 am   Subject: change of email address and telephone number
I don't believe Gixen stores your phone number.

Your email is on the settings page under 'Your notification email address is', did you not believe this field was relevant to your Mirror subscriptio ...
  Topic: eBay Connect
Cupid

Replies: 16
Views: 3008

PostForum: Suggestions and Ideas   Posted: Sat May 25, 2019 9:28 am   Subject: Re: eBay Connect: Guaranteed Shipping
eBay allows sellers to create a label and consider it shipped, and then the shipper actually takes it to the USPS several days later, and counts it in the guaranteed ship by X days.

Not sure I und ...
  Topic: I cant pay for my items as I have no notification on ebay
Cupid

Replies: 1
Views: 924

PostForum: Support   Posted: Fri May 24, 2019 2:57 am   Subject: I cant pay for my items as I have no notification on ebay
I've answered on the other thread you started about this, [url=http://www.gixen.com/forum/viewtopic.php?t=9360]here.
  Topic: Payment to ebay
Cupid

Replies: 1
Views: 832

PostForum: Support   Posted: Fri May 24, 2019 2:53 am   Subject: Payment to ebay
Log onto the Ebay site, won items are all available in the 'My eBay' area of the site under the 'Purchase history'.
  Topic: Listing Modification Notice
Cupid

Replies: 1
Views: 1148

PostForum: Suggestions and Ideas   Posted: Wed May 22, 2019 3:10 am   Subject: Listing Modification Notice
I don't think it is possible for a seller to make any material changes once a bid (at or above the reserve price) is accepted on an auction.

I don't think they can change anything in the last 12 ho ...
  Topic: MIRROR PURCHASE
Cupid

Replies: 1
Views: 779

PostForum: Support   Posted: Fri May 17, 2019 1:01 pm   Subject: MIRROR PURCHASE
Once logged in the quickest way to see your snipes on the Mirror server is to select the Mirror tab.

You can also check the status of your Mirror subscription at the bottom of the snipes page ('You ...
  Topic: Why is the box red??
Cupid

Replies: 1
Views: 818

PostForum: Support   Posted: Fri May 17, 2019 12:55 pm   Subject: Why is the box red??
A snipe is highlighted in red while you are in the process of editing it, and it is highlighted yellow when the snipe amount is too low to be accepted by Ebay.
  Topic: Gixen error
Cupid

Replies: 2
Views: 885

PostForum: Support   Posted: Fri May 17, 2019 9:21 am   Subject: Gixen error
It's a common error, the Ebay item number is not as easy as it used to be to find in the Ebay auction pages.

It is part of the url after the 'itm/' in the browser location text area though.
  Topic: Can I use Gixen with an ebay.co.uk account?
Cupid

Replies: 4
Views: 1463

PostForum: Support   Posted: Fri May 17, 2019 9:17 am   Subject: Can I use Gixen with an ebay.co.uk account?
It's not a problem, I am also registered on the Ebay site and have my settings set so that Gixen targets the UK site.

The sign up procedure and authorisation for Gixen to place bids on your behalf ...
  Topic: Server Mirroe
Cupid

Replies: 1
Views: 972

PostForum: Support   Posted: Fri May 17, 2019 9:14 am   Subject: Server Mirroe
These are completely different things.

The Target is where the bid will be placed, in terms of Ebay site.

The Location of the Gixen server that does that sniping is what is being referenced on ...
  Topic: Bid help
Cupid

Replies: 1
Views: 799

PostForum: Support   Posted: Thu May 16, 2019 9:14 am   Subject: Bid help
Yes, Gixen submits the bid you ask it to at the time you ask it to.

However that doesn't mean you necessarily have to pay that much because the way that Ebay bidding works you only ever have to pay ...
  Topic: International bids
Cupid

Replies: 2
Views: 935

PostForum: Support   Posted: Thu May 16, 2019 4:28 am   Subject: International bids
Bids on Ebay, and therefore on Gixen are always in the currency of the auction.

So if your auction has been listed with a currency of GBP that is what you have to work out your bid in. You can use ...
  Topic: Firefox extension?
Cupid

Replies: 2
Views: 982

PostForum: Support   Posted: Wed May 15, 2019 12:41 pm   Subject: Firefox extension?
Is it perhaps related to [url=http://www.gixen.com/forum/viewtopic.php?t=9338]this Firefox bug ?
  Topic: Auto-generating items to bid on?
Cupid

Replies: 2
Views: 899

PostForum: Support   Posted: Sat May 04, 2019 10:01 am   Subject: Auto-generating items to bid on?
You're not one for just asking for the easy stuff, are you ? Shocked Laughing

To be honest, I don't think the amount of use this would get could justify the amount of work involved. It would also m ...
  Topic: Ebay adding sales tax to purchase price
Cupid

Replies: 2
Views: 941

PostForum: Support   Posted: Sat May 04, 2019 9:29 am   Subject: Ebay adding sales tax to purchase price
I agree it would be a great feature, but I imagine it would be technically difficult to implement.
  Topic: Logging out
Cupid

Replies: 3
Views: 1086

PostForum: Support   Posted: Thu May 02, 2019 12:59 am   Subject: Logging out
Yes.
  Topic: Could not add Item,Error (253): Auth token is Expired
Cupid

Replies: 3
Views: 1294

PostForum: Support   Posted: Wed May 01, 2019 10:16 am   Subject: Could not add Item,Error (253): Auth token is Expired
Yes, you don't need to be logged in to use this forum, this is so that even those that have not registered with the service can still participate.

By paying for the Mirror option you increase the r ...
  Topic: mirror service - reoccurring payment question
Cupid

Replies: 1
Views: 829

PostForum: Support   Posted: Wed May 01, 2019 9:59 am   Subject: mirror service - reoccurring payment question
The Mirror option increases the reliability.. it won't make you win more auctions where others are already prepared to bid more than you are.

Anyway, back to your actual question, yes you can cance ...
  Topic: Could not add Item,Error (253): Auth token is Expired
Cupid

Replies: 3
Views: 1294

PostForum: Support   Posted: Wed May 01, 2019 4:51 am   Subject: Could not add Item,Error (253): Auth token is Expired
You don't do this on the Ebay site you do it here on the Gixen site.

You need to log into the site using your Gixen id and password in the fields above.

Once logged in you ned to push the 'Setti ...
  Topic: mistake
Cupid

Replies: 1
Views: 953

PostForum: Support   Posted: Mon Apr 29, 2019 2:27 am   Subject: mistake
You did benefit from the extra reliability provided by having a Mirror account, I can see that because two bids were placed on this auction for you within the same second.

That is the primary benef ...
  Topic: How did eBay know how much my max Gixen bid was?
Cupid

Replies: 2
Views: 1109

PostForum: Support   Posted: Mon Apr 29, 2019 2:22 am   Subject: How did eBay know how much my max Gixen bid was?
The winning bid amount of US $11.50 is visible because the next highest bid was US $11.00 and that is how Ebay works.

No matter when your bid is submitted the Ebay proxy bidding system applies. The ...
  Topic: \"Your Comments\"
Cupid

Replies: 1
Views: 791

PostForum: Support   Posted: Mon Apr 29, 2019 2:16 am   Subject: \"Your Comments\"
Have you also paid for a Mirror subscription ?
  Topic: go to ebay.up
Cupid

Replies: 3
Views: 1056

PostForum: Support   Posted: Mon Apr 29, 2019 2:15 am   Subject: go to ebay.up
I'm sorry that does not make sense to me either.

Have you used this Ebay account to purchase things in the past or is it a new account ?
  Topic: Bidding on multiples
Cupid

Replies: 1
Views: 789

PostForum: Support   Posted: Mon Apr 29, 2019 2:13 am   Subject: Bidding on multiples
You have to do them each separately.

You can upload a snipes list in .csv format from the bottom of the Settings page. However producing the file to upload is likely to take just as long as inputti ...
  Topic: Changing Gixen password
Cupid

Replies: 1
Views: 803

PostForum: Support   Posted: Mon Apr 29, 2019 2:11 am   Subject: Changing Gixen password
The link to reset your Gixen password is in an odd place, it's under the 'Sign Up' button on the home page, and it points [url=https://www.gixen.com/forgotpassword.php]here.
  Topic: go to ebay.up
Cupid

Replies: 3
Views: 1056

PostForum: Support   Posted: Sat Apr 27, 2019 3:31 pm   Subject: go to ebay.up
What exactly is/was the error message that you are getting, or the status of this snipe that failed ?
  Topic: Gixen didn’t bid
Cupid

Replies: 2
Views: 984

PostForum: Support   Posted: Sat Apr 27, 2019 9:03 am   Subject: Gixen didn’t bid
The bidding history (viewed from the UK site):

1***3(863) Best Offer US $107.00 27 Apr 2019 at 11:46:14AM BST
Starting price US $107.00 20 Apr 2019 at 3:47:24PM BST

Shows that the Best Offer of ...
  Topic: Outsniped for the same bid
Cupid

Replies: 4
Views: 1263

PostForum: Support   Posted: Sat Apr 27, 2019 1:47 am   Subject: Outsniped for the same bid
Yes, in the first post the bid history produced actually shows that the snipe amount was 13:00, not 13:50.

If the snipe amount had been 13:50 and the high bidders bid was also 13:50, the earlier bi ...
  Topic: Snipe Failed -- First Time
Cupid

Replies: 2
Views: 1035

PostForum: Support   Posted: Fri Apr 19, 2019 2:17 am   Subject: Snipe Failed -- First Time
What status has Gixen given to the snipe, on both the Main and Mirror tabs, now that the auction has completed ?
  Topic: Brand new to Gixen- nervous
Cupid

Replies: 8
Views: 2494

PostForum: Impressions   Posted: Fri Apr 19, 2019 2:15 am   Subject: Brand new to Gixen- nervous
Yes, if it's listed on the snipes page it is scheduled and the bid will be placed at the offset number of seconds that you chose before the auction ends.

You can watch an auction page if you like a ...
  Topic: Brand new to Gixen- nervous
Cupid

Replies: 8
Views: 2494

PostForum: Impressions   Posted: Thu Apr 18, 2019 2:46 pm   Subject: Brand new to Gixen- nervous
Well, you should be fine if you can add the snipe and it appears on both the Main and Mirror tabs.

Is your Ebay account well established, by which I mean you've already bought some things on Ebay u ...
  Topic: Gixen auction ended without winning, but my price was highe
Cupid

Replies: 5
Views: 1498

PostForum: Support   Posted: Wed Apr 17, 2019 5:04 am   Subject: Gixen auction ended without winning, but my price was highe
Usually in this scenario, with just an ENDED status it is because you entered the snipe too late.

I suspect that your edit eventually completed within 2 minutes of the auction end, in that case it' ...
  Topic: Gixen auction ended without winning, but my price was highe
Cupid

Replies: 5
Views: 1498

PostForum: Support   Posted: Wed Apr 17, 2019 4:26 am   Subject: Gixen auction ended without winning, but my price was highe
What status has Gixen given this snipe, both on the Main and the Mirror tabs, now that it has completed ?

Did you add the snipe to Gixen at least two minutes before the auction ended ?
  Topic: Which Snipes First: Offset or Mirror
Cupid

Replies: 4
Views: 1458

PostForum: Support   Posted: Wed Apr 17, 2019 4:18 am   Subject: Which Snipes First: Offset or Mirror
I did Rick,... 6 seconds before an auction ends is earlier than 4 seconds before an auction ends.

Example auction ends at 10:00, with Mirror offset of 4 seconds and the Main offset of 6 seconds.
...
  Topic: No more ‘Import Lists’ button??
Cupid

Replies: 3
Views: 1203

PostForum: Support   Posted: Wed Apr 17, 2019 4:11 am   Subject: No more ‘Import Lists’ button??
It was probably never implemented in the version of the site that you get in browsers on mobile devices.
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 206
Views: 146528

PostForum: Suggestions and Ideas   Posted: Wed Apr 17, 2019 4:03 am   Subject: Making people wait 60 seconds before accessing account
edit for the above: the forum wouldn't let me post links to images, so I couldn't show you some good examples.

Instead we will do a treasure hunt to get to the 3 examples I found:
Google for " ...
  Topic: I love Gixen.
Cupid

Replies: 1
Views: 1412

PostForum: Impressions   Posted: Wed Apr 17, 2019 3:48 am   Subject: I love Gixen.
I kinda like the retro look TBH.

As you say, it works... and I subscribe to the motto 'If it ain't broke, don't fix it'.
  Topic: Autosnipe Chrome Support
Cupid

Replies: 30
Views: 13782

PostForum: Announcements   Posted: Thu Apr 11, 2019 7:02 am   Subject: Autosnipe Chrome Support
I think that probably relates to Keith's business... I'm sure you don't want him to starve... he isn't employed by Mario.
  Topic: Error: Auth token is hard expired. Could not add this item
Cupid

Replies: 3
Views: 2207

PostForum: Support   Posted: Thu Apr 11, 2019 6:53 am   Subject: Error: Auth token is hard expired. Could not add this item
The link I gave contains the following posts:

I got that message too.
Just click on Settings to the right of where the red message appears.
Then click on the button in second section down.
You n ...
  Topic: Which Snipes First: Offset or Mirror
Cupid

Replies: 4
Views: 1458

PostForum: Support   Posted: Thu Apr 11, 2019 6:50 am   Subject: Which Snipes First: Offset or Mirror
If you set your mirror offset for 4 seconds and the main offset at 6 then the mirror server will place your bid first. Or vice versa if you set the main server at 4 seconds and the mirror at 6.

Th ...
  Topic: Bid under asking price, but my max bid is way higher
Cupid

Replies: 3
Views: 1700

PostForum: Support   Posted: Thu Apr 11, 2019 6:45 am   Subject: Bid under asking price, but my max bid is way higher
Yes it is also worth noting this history for the account that retracted the bid:

30-Day Summary
Total bids: 28
Items bid on: 18
Bid activity (%) with this seller: 85% Help
Bid retractions: ...
  Topic: Network Error
Cupid

Replies: 4
Views: 1283

PostForum: Support   Posted: Thu Apr 11, 2019 6:33 am   Subject: Network Error
I imagine it was during [url=https://www.gixen.com/forum/viewtopic.php?t=9295]this outage caused by the ISP for the main server.

If so the Main server was out of action at that time and is why it w ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 206
Views: 146528

PostForum: Suggestions and Ideas   Posted: Thu Apr 11, 2019 5:17 am   Subject: Making people wait 60 seconds before accessing account
As you may have noticed, Gixen does host advertising, has done for many years.

Unfortunately, it doesn't generate a great deal of revenue, so it's not the solution many seem to think it should be. ...
  Topic: Is Gixen site not secure?
Cupid

Replies: 7
Views: 3359

PostForum: Support   Posted: Sun Mar 31, 2019 1:34 pm   Subject: Is Gixen site not secure?
As far as I am aware the reason Gixen doesn't use if for everything is because you can't host adverts over an https connection.

Subscribers get a secure connection for everything once they are logg ...
  Topic: paid but still can not bid
Cupid

Replies: 2
Views: 1190

PostForum: Support   Posted: Fri Mar 29, 2019 4:40 am   Subject: paid but still can not bid
Many people seem to confuse these two different things.

It does not cost you anything to update your authorisation via the Settings page, you need to do this at least once every 18 months now, beca ...
  Topic: Gixen doesn't place bid as the timer runs out
Cupid

Replies: 3
Views: 1203

PostForum: Support   Posted: Fri Mar 29, 2019 4:35 am   Subject: Re: Gixen doesn't place bid as the timer runs out
The status never changed from "scheduled", either. Is this normal?

Is this still the case after the auction has ended and you push the 'Add' button without any snipe details having been e ...
  Topic: Auto Retract Bid
Cupid

Replies: 4
Views: 1462

PostForum: Suggestions and Ideas   Posted: Fri Mar 29, 2019 4:33 am   Subject: Auto Retract Bid
I would advise contacting Ebay customer services, via their website.
  Topic: Auto Retract Bid
Cupid

Replies: 4
Views: 1462

PostForum: Suggestions and Ideas   Posted: Thu Mar 28, 2019 3:33 am   Subject: Auto Retract Bid
This practice is known as bid shielding and is not an advantage to the seller only the eventual buyer.

It is against Ebay rules and is regarded as auction manipulation, but Ebay will do nothing abo ...
  Topic: mirror subscription expires today?
Cupid

Replies: 3
Views: 1221

PostForum: Support   Posted: Wed Mar 27, 2019 8:16 am   Subject: mirror subscription expires today?
If it's on the Mirror tab it will be covered by that server.

I think what Mario is saying is that for a 'pay per use' subscription how long it lasts depends on how much you pay for things when you ...
  Topic: Checking my bid
Cupid

Replies: 2
Views: 1097

PostForum: Support   Posted: Mon Mar 25, 2019 4:52 am   Subject: Checking my bid
Gixen is a sniping service. Sniping is submitting your bid in the last seconds of the auction. Therefore nothing has been bid until those last few seconds of the auction.

If you want to change the ...
  Topic: gixen works fine on tablet but not on desktop
Cupid

Replies: 1
Views: 1611

PostForum: Support   Posted: Wed Mar 20, 2019 2:54 pm   Subject: gixen works fine on tablet but not on desktop
Is this as soon as you start it up, or is it prompting you for a password and then rejecting it as incorrect ?
  Topic: Status error
Cupid

Replies: 4
Views: 1513

PostForum: Support   Posted: Mon Mar 18, 2019 1:41 pm   Subject: Status error
I agree with Rick, if it's a new account Ebay is likely to want more information before they will let you bid.

If you don't have any messages from them, it's probably best if you try placing a smal ...
  Topic: Bulk Snipping
Cupid

Replies: 3
Views: 1435

PostForum: Suggestions and Ideas   Posted: Mon Mar 18, 2019 11:02 am   Subject: Bulk Snipping
Gixen does not provide options to search eBay, so it certainly doesn't provide what you suggest.

It sounds rather a dangerous idea to me, I doubt you would get much support for it.
  Topic: Entering a bid on Gixen and the same bid on the eBay site.
Cupid

Replies: 1
Views: 959

PostForum: Support   Posted: Sat Mar 16, 2019 11:51 am   Subject: Entering a bid on Gixen and the same bid on the eBay site.
The function of this site is to place bids for you in the last seconds of the auction.

So, no, you should not be also placing bids on Ebay as well, since that would defeat the purpose of placing y ...
  Topic: Autosnipe Chrome Support
Cupid

Replies: 30
Views: 13782

PostForum: Announcements   Posted: Fri Mar 15, 2019 10:42 am   Subject: Autosnipe Chrome Support
yes its working

Except that you normally post as Autosnipe Smile
  Topic: Error message
Cupid

Replies: 5
Views: 1829

PostForum: Support   Posted: Fri Mar 15, 2019 9:51 am   Subject: Error message
So long as it's amusing it will fine by me Wink
  Topic: Autosnipe Chrome Support
Cupid

Replies: 30
Views: 13782

PostForum: Announcements   Posted: Tue Mar 12, 2019 1:56 pm   Subject: Autosnipe Chrome Support
It is not clear to me what icon it is that you are clicking on, sorry.

This is an extension to the chrome browser, are you installing it from within that browser ?
  Topic: I renewed ebay auth (days ago) but warning message persists
Cupid

Replies: 3
Views: 1496

PostForum: Support   Posted: Tue Mar 12, 2019 1:44 pm   Subject: I renewed ebay auth (days ago) but warning message persists
Mario mentioned recently that there is more than one trigger for this message.

Just because it says it expires a long time in the future unfortunately doesn't mean its currently active, sometimes ...
  Topic: My Account - Can't Use Mirror Even Though I Have Subscribe
Cupid

Replies: 3
Views: 1382

PostForum: Support   Posted: Sun Mar 10, 2019 10:55 am   Subject: My Account - Can't Use Mirror Even Though I Have Subscribe
OK Robin,

Only Mario has access, behind the scenes, to be able to check why a Mirror subscription has not been applied to your Gixen account.

Please email him direct at the support address given ...
  Topic: My Account - Can't Use Mirror Even Though I Have Subscribe
Cupid

Replies: 3
Views: 1382

PostForum: Support   Posted: Sun Mar 10, 2019 8:16 am   Subject: My Account - Can't Use Mirror Even Though I Have Subscribe
Is it possible that you could have set up more than one Gixen account, perhaps even more than one linked to the same Ebay account ?
  Topic: Change group names?
Cupid

Replies: 2
Views: 1163

PostForum: Support   Posted: Sun Mar 10, 2019 5:35 am   Subject: Change group names?
No, it isn't but you are not the first to ask, particularly about options to display items in the same Group together, which many would find more intuitive.
  Topic: time update
Cupid

Replies: 1
Views: 1043

PostForum: Support   Posted: Sun Mar 10, 2019 5:31 am   Subject: time update
The easiest way I find to update the page is to push the 'Add' button without adding any new snipe details to the fields.

Note that price updates are never real time on the Gixen web interface.
  Topic: Paypal problems?
Cupid

Replies: 2
Views: 1267

PostForum: Support   Posted: Fri Mar 08, 2019 2:46 am   Subject: Paypal problems?
If Paypal has a problem, it does not appear to be widespread.
  Topic: Current-bid Display Difference
Cupid

Replies: 5
Views: 1807

PostForum: Support   Posted: Thu Mar 07, 2019 10:37 am   Subject: Current-bid Display Difference
Yes, it can also take a long time for Gixen to recognise an auction having ended early.
  Topic: App will not load any snipes for any eBay item
Cupid

Replies: 1
Views: 1327

PostForum: Support   Posted: Thu Mar 07, 2019 3:44 am   Subject: App will not load any snipes for any eBay item
Your Mirror subscription and your Ebay authorisation are two very different things. Renewing your authorisation takes a couple of minutes and involves no extra cost.

[url=http://www.gixen.com/forum ...
  Topic: can I change my ebay account and keep mirror subscription?
Cupid

Replies: 1
Views: 1034

PostForum: Support   Posted: Thu Mar 07, 2019 3:37 am   Subject: can I change my ebay account and keep mirror subscription?
This would be achieved by using the:

Unlink eBay account

link on the Settings page and then using the:

Re-authorize Gixen on your eBay account (valid for 18 months)

to link your new ebay ...
  Topic: Current-bid Display Difference
Cupid

Replies: 5
Views: 1807

PostForum: Support   Posted: Wed Mar 06, 2019 8:23 am   Subject: Current-bid Display Difference
This is normal operation on Gixen, price updates are not real time, to make them so would take up far too many resources on the Gixen servers for minimal gain since your snipe amount should not be aff ...
  Topic: Scheduled Bids (0) ?
Cupid

Replies: 2
Views: 1303

PostForum: Support   Posted: Wed Mar 06, 2019 4:02 am   Subject: Scheduled Bids (0) ?
This is very long standing, people notice and post about it once every few years, I think [url=http://www.gixen.com/forum/viewtopic.php?t=8147]this is the last time it was discussed.

It does not im ...
  Topic: eBay snipe extension
Cupid

Replies: 2
Views: 1265

PostForum: Support   Posted: Tue Mar 05, 2019 10:17 am   Subject: eBay snipe extension
Hopefully the link at the top of [url=http://www.gixen.com/forum/viewtopic.php?t=9102]this thread will work for you.
  Topic: Multiple Import Lists per Day?
Cupid

Replies: 3
Views: 1418

PostForum: Support   Posted: Sat Mar 02, 2019 12:56 pm   Subject: Multiple Import Lists per Day?
I don't think there is a limit, but, if you want the service to operate optimally for you, I wouldn't recommend doing it more than about 3 times a day.
  Topic: Snipe did not go through
Cupid

Replies: 1
Views: 1221

PostForum: Support   Posted: Fri Mar 01, 2019 9:14 am   Subject: Snipe did not go through
I can see that on this occasion it does explicitly say:

Excludes: South America

on the listing 'Postage and Payments' tab.

Where is your shipping address located ?

Also have you any idea ...
  Topic: Error: Auth token is hard expired. Could not add this item
Cupid

Replies: 3
Views: 2207

PostForum: Support   Posted: Thu Feb 28, 2019 9:44 am   Subject: Error: Auth token is hard expired. Could not add this item
I think [url=https://www.gixen.com/forum/viewtopic.php?t=9200]this is the most useful thread about this problem.

You need to take action to resolve this yourself.
  Topic: failed snipe
Cupid

Replies: 5
Views: 2570

PostForum: Support   Posted: Thu Feb 28, 2019 7:18 am   Subject: failed snipe
pinkpalfrey,

Your item was sold by the seller early when they accepted a 'Best Offer', 4 days into what would have been a 7 day auction had they allowed it to complete.

You can see this on the b ...
  Topic: failed snipe
Cupid

Replies: 5
Views: 2570

PostForum: Support   Posted: Thu Feb 28, 2019 7:14 am   Subject: failed snipe
modmanout,

It would certainly be a failure for a snipe to still have a 'Scheduled' status after an auction had completed. Was this immediately after the auction completed, perhaps the status had n ...
  Topic: Outbid Notifications for Same Expired Auction Arrive Daily
Cupid

Replies: 1
Views: 1137

PostForum: Support   Posted: Thu Feb 28, 2019 7:05 am   Subject: Outbid Notifications for Same Expired Auction Arrive Daily
Please could you forward a couple of them to the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above.

It certainly should not be doing that. Presumably the snipe h ...
  Topic: Linking to Gixen
Cupid

Replies: 4
Views: 6429

PostForum: Support   Posted: Thu Feb 28, 2019 7:00 am   Subject: Linking to Gixen
This thread is 10 years old.

I think free Mirror subscriptions for providing back links was a feature designed to increase awareness of Gixen as a sniping tool.

Since the site is now so well est ...
  Topic: Emails being sent to old email address
Cupid

Replies: 3
Views: 1578

PostForum: Support   Posted: Sun Feb 24, 2019 5:50 am   Subject: Emails being sent to old email address
This is something that only Mario can answer.

Please could you email him the details at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above and ask him to also ...
  Topic: EBay Item #143132213567
Cupid

Replies: 1
Views: 1677

PostForum: Support   Posted: Thu Feb 21, 2019 6:53 am   Subject: EBay Item #143132213567
If you look at the bids page [url=https://www.ebay.com/bfl/viewbids/143132213567]here you can see that the winning bid has 'Best Offer' in front of it.

This means the seller decided to accept an of ...
  Topic: EBAY WOULD NOT ACCEPT GIXEN BID WHY?
Cupid

Replies: 3
Views: 2418

PostForum: Support   Posted: Thu Feb 21, 2019 6:46 am   Subject: EBAY WOULD NOT ACCEPT GIXEN BID WHY?
In that case I agree it is odd for Ebay to be asking for extra information at this stage.

I can only guess, perhaps this item is a higher value than those you normally bid on ?

Nonetheless the r ...
  Topic: EBAY WOULD NOT ACCEPT GIXEN BID WHY?
Cupid

Replies: 3
Views: 2418

PostForum: Support   Posted: Tue Feb 19, 2019 12:45 pm   Subject: EBAY WOULD NOT ACCEPT GIXEN BID WHY?
Ebay are demanding you give them more information before they allow you to bid on more items.

I presume that you have not bought very much using this Ebay account ?

I advise people to use a new ...
  Topic: Address restriction
Cupid

Replies: 9
Views: 2811

PostForum: Support   Posted: Thu Feb 14, 2019 1:27 pm   Subject: Address restriction
Changing the shipping address isn't a realistic option for the vast majority of Ebay users though.

So, it's quite an unusual circumstance that you are complaining about which requires, first that ...
  Topic: Address restriction
Cupid

Replies: 9
Views: 2811

PostForum: Support   Posted: Thu Feb 14, 2019 7:08 am   Subject: Address restriction
Gixen limitation

As explained earlier in this thread, it really isn't, it's just how Ebay works, and they are the ones providing sellers with the ability to block bids from accounts with shipping ...
  Topic: new name and id, now gixen membership not recognized.
Cupid

Replies: 2
Views: 1520

PostForum: Support   Posted: Thu Feb 14, 2019 4:09 am   Subject: new name and id, now gixen membership not recognized.
Have you tried using the Mirror transfer form, available from the Settings page, in order to transfer your subscription from your old to your new account ?
  Topic: Gixen API?
Cupid

Replies: 1
Views: 1154

PostForum: Support   Posted: Thu Feb 14, 2019 4:05 am   Subject: Gixen API?
There are some interfaces that Mario developed, mainly used by those that have developed Apps for all to use.

I think personal access is restricted these days, whether or not you have a Mirror subs ...
  Topic: Address restriction
Cupid

Replies: 9
Views: 2811

PostForum: Support   Posted: Wed Feb 13, 2019 3:10 am   Subject: Address restriction
I generally avoid this issue by only searching for things on my home site.

Things that sellers refuse to send to your shipping address from abroad don't generally appear there even when you ask for ...
  Topic: Gixen current price not the same as ebay
Cupid

Replies: 11
Views: 4399

PostForum: Support   Posted: Tue Feb 12, 2019 12:17 pm   Subject: Gixen current price not the same as ebay
The browsers refresh button here on the website doesn't trigger Gixen to refer back to Ebay for prices. If it did that you'd find the resources required to do that would make the website completely un ...
  Topic: Address restriction
Cupid

Replies: 9
Views: 2811

PostForum: Support   Posted: Tue Feb 12, 2019 12:02 pm   Subject: Address restriction
You really wouldn't have had a different outcome had you placed a bid manually.

There is a difference between not setting up the postage options which many sellers do, but still allows you to bid a ...
  Topic: New Target settings for eBay country sites
Cupid

Replies: 11
Views: 6533

PostForum: Announcements   Posted: Tue Feb 12, 2019 3:15 am   Subject: New Target settings for eBay country sites
Or is there a difference between not offering shipping to a country, and "restricting" it as you say?

Yes there is, the first is just an omission in setting the cost, which is also the de ...
  Topic: New Target settings for eBay country sites
Cupid

Replies: 11
Views: 6533

PostForum: Announcements   Posted: Mon Feb 11, 2019 10:32 am   Subject: New Target settings for eBay country sites
"Item cannot be purchased. Item cannot be purchased. Seller does not provide shipping to the country or region of your primary shipping address."

This is a different problem from that dis ...
  Topic: \"Add to Gixen\" button on ebay
Cupid

Replies: 2
Views: 1484

PostForum: Support   Posted: Mon Feb 11, 2019 10:17 am   Subject: \"Add to Gixen\" button on ebay
The support thread for the Chrome version of this browser extension is [url=http://www.gixen.com/forum/viewtopic.php?t=9102]here, in the Announcements area of this forum.
  Topic: change to different ebay account
Cupid

Replies: 1
Views: 1193

PostForum: Support   Posted: Mon Feb 11, 2019 10:14 am   Subject: change to different ebay account
First you need to log in here on the web interface, by entering your Gixen credentials and pushing the 'Log in Now' button.

Then it's one of the buttons below the tabs and above any snipes you have ...
  Topic: Newbie -How bids work
Cupid

Replies: 1
Views: 1200

PostForum: Support   Posted: Mon Feb 11, 2019 10:12 am   Subject: Newbie -How bids work
This is a very common question, so I'd be surprised if it wasn't already covered on the FAQ page, but perhaps not ?

The way Ebay works, no matter what you bid you only ever pay at most one bid incr ...
  Topic: I won with maximum bid, the previous bid was much lower
Cupid

Replies: 4
Views: 2392

PostForum: Impressions   Posted: Mon Feb 11, 2019 10:07 am   Subject: I won with maximum bid, the previous bid was much lower
Yes, there was a reserve.

If you look on the bidding page near the top below 'Winning bid: ÂGBP 120.00' it says 'Reserve met', that's how you can tell.
  Topic: I won with maximum bid, the previous bid was much lower
Cupid

Replies: 4
Views: 2392

PostForum: Impressions   Posted: Sun Feb 10, 2019 4:41 am   Subject: I won with maximum bid, the previous bid was much lower
Please can you tell us the auction number, without that it's very hard to say for sure.

My best guess at this point is that perhaps the seller had a reserve on the auction of 120.

Unless you exa ...
  Topic: Settings tab location
Cupid

Replies: 1
Views: 1268

PostForum: Support   Posted: Sat Feb 09, 2019 8:07 am   Subject: Settings tab location
It isn't a tab. First you need to log in (so that Gixen knows which account the Settings want to change apply to) then it is a button just below the tabs.
  Topic: Unable to bid - error msgs
Cupid

Replies: 3
Views: 1726

PostForum: Support   Posted: Fri Feb 08, 2019 5:27 am   Subject: Unable to bid - error msgs
You're welcome, thanks for letting us know that together we have managed to get to the point where your issue is resolved.
  Topic: Unable to bid - error msgs
Cupid

Replies: 3
Views: 1726

PostForum: Support   Posted: Fri Feb 08, 2019 4:08 am   Subject: Unable to bid - error msgs
There are many recent threads about this issue.

Perhaps one of the oldest and therefore most complete is [url=http://www.gixen.com/forum/viewtopic.php?t=9200]this one.
  Topic: international bids
Cupid

Replies: 2
Views: 1481

PostForum: Support   Posted: Fri Feb 08, 2019 4:04 am   Subject: international bids
As on Ebay, all bids are in the currency of the auction, so for the ornamental bird the amount you enter is pounds stirling.

If you can add the snipe then Gixen should be able to place the bid, but ...
  Topic: gixen subscription
Cupid

Replies: 3
Views: 2110

PostForum: Support   Posted: Fri Feb 08, 2019 3:50 am   Subject: gixen subscription
Your Gixen Mirror Subscription Status is entirely different from your ebay authorization, you need to look slightly further down the Settings page.

There is no cost involved in renewing your Ebay a ...
  Topic: Ebay authorization to use Gixen
Cupid

Replies: 8
Views: 3229

PostForum: Support   Posted: Fri Feb 08, 2019 3:44 am   Subject: Ebay authorization to use Gixen
Don't put GBP (or any currency) into the bid box, only numbers to two decimal places are accepted.

Bid amounts are always in the currency of the auction, as on Ebay.
  Topic: ebay authorization expiration ??
Cupid

Replies: 34
Views: 12318

PostForum: Support   Posted: Thu Feb 07, 2019 11:57 am   Subject: ebay authorization expiration ??
You only need to authorise Gixen to be able to bid on your behalf once, from the Gixen Settings page, it then applies to auctions on all Ebay sites.
  Topic: Ebay authorization to use Gixen
Cupid

Replies: 8
Views: 3229

PostForum: Support   Posted: Thu Feb 07, 2019 11:54 am   Subject: Ebay authorization to use Gixen
As Mario says, if you are able to bid on it you really should be able to add it as a snipe to Gixen.

What exactly is the error message you are getting now when you try to add it ?
  Topic: Ebay authorization to use Gixen
Cupid

Replies: 8
Views: 3229

PostForum: Support   Posted: Thu Feb 07, 2019 9:16 am   Subject: Ebay authorization to use Gixen
If it's rejected because of your location you would need to change your account to have a shipping address that the seller does allow, that would appear at this point to be only those in the United Ki ...
  Topic: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
Cupid

Replies: 13
Views: 11268

PostForum: Support   Posted: Thu Feb 07, 2019 7:57 am   Subject: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
This is standard operation and also conforms with Ebays bidding rules, also discussed earlier on this very thread.

It is a case of not meeting the bid increment, as linked to on the [url=https://ww ...
  Topic: Current status of the 2 min. group win limitation?
Cupid

Replies: 2
Views: 1547

PostForum: Support   Posted: Thu Feb 07, 2019 4:18 am   Subject: Current status of the 2 min. group win limitation?
I haven't seen anything to indicate that less than 2 minutes is guaranteed to work, sorry.
  Topic: ebay gixen button
Cupid

Replies: 6
Views: 2226

PostForum: Support   Posted: Thu Feb 07, 2019 4:12 am   Subject: ebay gixen button
It doesn't just magically appear, you must install the Autosnipe extension first, and you must have done so for the computer where you have the buttons, or someone else did it for you, perhaps you for ...
  Topic: Ebay authorization to use Gixen
Cupid

Replies: 8
Views: 3229

PostForum: Support   Posted: Wed Feb 06, 2019 2:28 pm   Subject: Ebay authorization to use Gixen
Please check that it has been updated on the Settings page (second section) and if not try to do it again.

I would also suggest logging off and then back on again just to reset everything.

You m ...
  Topic: Error. Can’t put any bids in.
Cupid

Replies: 1
Views: 1214

PostForum: Support   Posted: Wed Feb 06, 2019 2:06 pm   Subject: Error. Can’t put any bids in.
I think this issue has perhaps been discussed most on [url=http://www.gixen.com/forum/viewtopic.php?t=9200]this thread though there are quite a few others recently, if you search the forum for your er ...
  Topic: ebay gixen button
Cupid

Replies: 6
Views: 2226

PostForum: Support   Posted: Wed Feb 06, 2019 1:58 pm   Subject: Re: ebay gixen button
I think it has more to do with ebay than anything else, but there is no option on my ebay account for gixen.

This doesn't make a lot of sense to me, sorry. I have assumed we are talking about the A ...
  Topic: ebay gixen button
Cupid

Replies: 6
Views: 2226

PostForum: Support   Posted: Wed Feb 06, 2019 9:41 am   Subject: ebay gixen button
It's not likely to be due to differences in location, it's far more likely to be due to a difference in the installation.

If I were you, I'd continue looking for differences between the two compute ...
  Topic: Error occurred. Please try again.
Cupid

Replies: 8
Views: 3755

PostForum: Support   Posted: Tue Feb 05, 2019 5:21 am   Subject: Error occurred. Please try again.
Is machineguncharlie88 your Gixen id?

Please can you indicate how many consecutive times you have tried to log in and have had this error ? Is it immediately after you press the 'Log in Now' button ...
  Topic: Gixen did not send bid???
Cupid

Replies: 1
Views: 1707

PostForum: Impressions   Posted: Mon Feb 04, 2019 4:16 am   Subject: Gixen did not send bid???
What status was given to the snipe by Gixen for the auction where a bid was not registered, after the auction had completed ?
  Topic: Error re-authorizing gixen on Ebay
Cupid

Replies: 2
Views: 1482

PostForum: Support   Posted: Sun Feb 03, 2019 3:55 am   Subject: Error re-authorizing gixen on Ebay
Has Ebay sent you any messages that might be relevant to this ?
  Topic: gixen subscription
Cupid

Replies: 3
Views: 2110

PostForum: Support   Posted: Fri Feb 01, 2019 3:36 am   Subject: gixen subscription
On the Settings page what does Gixen report as the status and expiry dates of both your Gixen subscription and your Ebay authorisation ?

Both are reported close to the top of that page, not having ...
  Topic: Error: \"eBay authorisation token status: could not ob
Cupid

Replies: 6
Views: 2314

PostForum: Support   Posted: Wed Jan 30, 2019 4:19 am   Subject: Error: \"eBay authorisation token status: could not ob
OK,

Mario will need to look into that; if he does not respond to this thread please email him direct at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above, pl ...
  Topic: eBay authorization expiration - alert possible?
Cupid

Replies: 8
Views: 3000

PostForum: Support   Posted: Wed Jan 30, 2019 4:10 am   Subject: eBay authorization expiration - alert possible?
It shows as "WON".

Because of the way the software is implemented, I don't think it is possible for Gixen to get to that status without first successfully placing a bid.
  Topic: Error: \"eBay authorisation token status: could not ob
Cupid

Replies: 6
Views: 2314

PostForum: Support   Posted: Tue Jan 29, 2019 2:08 pm   Subject: Error: \"eBay authorisation token status: could not ob
How many times did you 'try again' ?

Is MrKot your Gixen id (and not your Ebay id) ?
  Topic: eBay authorization expiration - alert possible?
Cupid

Replies: 8
Views: 3000

PostForum: Support   Posted: Tue Jan 29, 2019 3:06 am   Subject: eBay authorization expiration - alert possible?
What was the status that Gixen gave the snipe where a bid was not placed?
  Topic: eBay authorization expiration - alert possible?
Cupid

Replies: 8
Views: 3000

PostForum: Support   Posted: Mon Jan 28, 2019 1:38 pm   Subject: eBay authorization expiration - alert possible?
I presume that your authorisation actually ran out after your existing snipe was due to complete?

In that case you would have been alright without renewing it... It is only auctions that end after ...
  Topic: Expiry Notice
Cupid

Replies: 4
Views: 1825

PostForum: Support   Posted: Mon Jan 28, 2019 1:30 pm   Subject: Expiry Notice
That is interesting.

Do you only have one Gixen id that you are logged into on both the Desktop Manager and here on the web interface ?
  Topic: Renewal problems !
Cupid

Replies: 3
Views: 1603

PostForum: Support   Posted: Mon Jan 28, 2019 1:26 pm   Subject: Re: Renewal problems !
How come it still have the red warning at the top left corner?

It probably just hasn't yet picked up that this has changed.

Try logging out and back in again that might cause it to look again.
...
  Topic: ebay authorization expiration ??
Cupid

Replies: 34
Views: 12318

PostForum: Support   Posted: Mon Jan 28, 2019 3:36 am   Subject: ebay authorization expiration ??
I know the issues I saw above were from bids made with the new Chrome plug-in. Does to plug-in cache creds and need to be refreshed somehow?

The rest of this thread had nothing to do with any plug ...
  Topic: Renewal Warnings
Cupid

Replies: 18
Views: 5641

PostForum: Support   Posted: Sat Jan 26, 2019 2:13 pm   Subject: Renewal Warnings
It always concerns me when there appears to be a deficit of understanding John... Smile
  Topic: 2-Step Verification on my eBay account
Cupid

Replies: 2
Views: 1536

PostForum: Support   Posted: Sat Jan 26, 2019 11:59 am   Subject: 2-Step Verification on my eBay account
Gixen doesn't log into your Ebay account, it uses the authorisation you give it to place bids on your behalf.

Gixen does not even know your Ebay password any more, a few years ago it used to and in ...
  Topic: Renewal Warnings
Cupid

Replies: 18
Views: 5641

PostForum: Support   Posted: Sat Jan 26, 2019 11:55 am   Subject: Renewal Warnings
Glad you managed to sort it out, I agree that sometimes a bit of persistence is key to these things. There are a few steps in the process and all need to be successful before the authorisation can be ...
  Topic: Authrization has expired
Cupid

Replies: 4
Views: 2822

PostForum: Support   Posted: Sat Jan 26, 2019 11:50 am   Subject: Authrization has expired
Please ensure you are looking at the right thing, the Ebay authorisation is the second thing down the Settings page, this is what the message is about. It cost nothing to renew this and only takes a m ...
  Topic: \"Auth token is invalid.\" How to fix this?
Cupid

Replies: 2
Views: 1832

PostForum: Support   Posted: Sat Jan 26, 2019 4:45 am   Subject: \"Auth token is invalid.\" How to fix this?
Please refer to [url=http://www.gixen.com/forum/viewtopic.php?t=9211]this recent thread for instructions and [url=http://www.gixen.com/forum/viewtopic.php?t=9199]here or [url=http://www.gixen.com/foru ...
  Topic: Box under the red X
Cupid

Replies: 1
Views: 1321

PostForum: Support   Posted: Fri Jan 25, 2019 3:00 pm   Subject: Box under the red X
I'm guessing you mean the checkbox to the left of every snipe.

This is used in conjunction with pushing the Red X in order to delete multiple snipes in one action. to do that first you select the t ...
  Topic: 5 Year Multi Account Subscription
Cupid

Replies: 9
Views: 3431

PostForum: Suggestions and Ideas   Posted: Fri Jan 25, 2019 9:23 am   Subject: 5 Year Multi Account Subscription
Once logged in, at the bottom of the page there is a:

Click here to extend your mirror membership or find more payment options on the settings page.

option that you can use repeatedly.

You d ...
  Topic: 5 Year Multi Account Subscription
Cupid

Replies: 9
Views: 3431

PostForum: Suggestions and Ideas   Posted: Fri Jan 25, 2019 4:19 am   Subject: Re: Paying for a 5 year subscription
the cost of a recurring subscription x 5 is fine by me.

I believe this is already possible in so much as all payments made contribute to extending your Mirror subscription.
  Topic: Password
Cupid

Replies: 3
Views: 1819

PostForum: Support   Posted: Tue Jan 22, 2019 2:04 pm   Subject: Password
Is this the Android App linked to from the Gixen Home tab ?

Since you able to log into the site here normally, using a browser on a standard computer or via the browser on your phone, if you can fi ...
  Topic: Currency conversions: Euros, Canadian, etc.
Cupid

Replies: 1
Views: 1268

PostForum: Suggestions and Ideas   Posted: Mon Jan 21, 2019 8:14 am   Subject: Currency conversions: Euros, Canadian, etc.
Gixen doesn't do any currency conversion, it is interesting that you think that it might be, what is it that gives you that impression, because if there is anything that would indicate there being a d ...
  Topic: Supposed Gixen Main and Mirror expiry
Cupid

Replies: 4
Views: 2127

PostForum: Support   Posted: Sun Jan 20, 2019 4:48 am   Subject: Supposed Gixen Main and Mirror expiry
I'm sorry this isn't making a lot of sense to me.

Please can you tell us exactly what the status was of the snipe that failed ?

Expiry of a Mirror subscription doesn't stop snipes being submitte ...
  Topic: Can GIXEN bid on multiple auctions that end simultaneously?
Cupid

Replies: 3
Views: 1831

PostForum: Support   Posted: Sat Jan 19, 2019 1:11 pm   Subject: Can GIXEN bid on multiple auctions that end simultaneously?
10 should be fine... when it gets to be hundreds that might cause a bit of a slow down though, there are always limits for this type of thing, but they are set quite high in Gixen, the capacity handle ...
  Topic: Auth token invalid
Cupid

Replies: 1
Views: 1509

PostForum: Support   Posted: Fri Jan 18, 2019 5:48 am   Subject: Auth token invalid
Perhaps you set up these snipes before you renewed your token?

If so I would suggest that you at least edit them, which hopefully will update the snipe to use the new token not the old one.

It w ...
  Topic: Hard expired
Cupid

Replies: 2
Views: 3103

PostForum: Support   Posted: Thu Jan 17, 2019 10:30 am   Subject: Hard expired
This is the same issue as being discussed on [url=http://www.gixen.com/forum/viewtopic.php?t=9200]this thread.

It's not asking you to pay anything and has nothing to do with any Mirror subscription ...
  Topic: Renewal Warnings
Cupid

Replies: 18
Views: 5641

PostForum: Support   Posted: Thu Jan 17, 2019 10:26 am   Subject: Re: Ebay authorization expired
I still have the red warning message.

My first suggestion would be to log out from Gixen and log back in again... if you still get this message than I would check on the Settings page again as to w ...
  Topic: Renewal Warnings
Cupid

Replies: 18
Views: 5641

PostForum: Support   Posted: Thu Jan 17, 2019 10:24 am   Subject: Renewal Warnings
You have to log in first, then the Settings button is near the top of the page.

Please note this is not asking you to pay any more money, the authorisation required is free and can be done from the ...
  Topic: ebay authorization expiration ??
Cupid

Replies: 34
Views: 12318

PostForum: Support   Posted: Thu Jan 17, 2019 10:18 am   Subject: ebay authorization expiration ??
error message 1529

I think it's worth you trying again. If it fails again then I suggest emailing Mario at the Support address given on the [url=https://www.gixen.com/contact.php]Contact tab abov ...
  Topic: ebay authorization expiration ??
Cupid

Replies: 34
Views: 12318

PostForum: Support   Posted: Thu Jan 17, 2019 10:01 am   Subject: Re: Token expired, wasn't warned, lost snipe
What is magical about Jan 15th?

It is 18 months since you last authorised your Ebay account to do this, and Ebay chose to only allow authorisation to last that long.
  Topic: Add the \"settings\" Button to the TOP near cont
Cupid

Replies: 1
Views: 1244

PostForum: Suggestions and Ideas   Posted: Thu Jan 17, 2019 9:58 am   Subject: Add the \"settings\" Button to the TOP near cont
You have to be logged on first so that when the Settings button is pressed the site knows which account you want to set the Settings for.

The tabs above can all be accessed without being logged in, ...
  Topic: Can not use Gixen yet I've paid until 2020
Cupid

Replies: 1
Views: 1987

PostForum: Impressions   Posted: Thu Jan 17, 2019 9:55 am   Subject: Can not use Gixen yet I've paid until 2020
This is not asking you to pay more money.

It is pointing out that since the authorisation you gave for Gixen to place bids on your behalf only lasts for 18 months that will expire soon.

All you ...
  Topic: Cancel scheduled snipe
Cupid

Replies: 2
Views: 1564

PostForum: Support   Posted: Tue Jan 15, 2019 4:35 am   Subject: Cancel scheduled snipe
Yes you can, and yes it will.

As per my answer to your other thread [url=http://www.gixen.com/forum/viewtopic.php?t=9197]here, you need to log into this site in order to do this.
  Topic: View Snipe Scheduled
Cupid

Replies: 1
Views: 1330

PostForum: Support   Posted: Tue Jan 15, 2019 4:32 am   Subject: View Snipe Scheduled
I assume you've used the Firefox add on in order to add these snipes?

The simplest way to administer them once you have scheduled them is to log into this site using your Gixen credentials above.
...
  Topic: Email saying mirror subscription expired
Cupid

Replies: 4
Views: 2016

PostForum: Support   Posted: Tue Jan 15, 2019 4:26 am   Subject: Email saying mirror subscription expired
Have you been using [url=https://www.gixen.com/transfersubscription.php]this in order to attempt to combine these accounts ?

If so in what way is this process failing for you ?

Please note that ...
  Topic: I can't tell if my bids were placed by Gixen
Cupid

Replies: 1
Views: 1227

PostForum: Support   Posted: Tue Jan 15, 2019 3:46 am   Subject: I can't tell if my bids were placed by Gixen
Generally that is by looking at the status that Gixen gives the snipe after the auction has completed.

If you place your own bids at or above the amount you ask Gixen to bid for you, then you effec ...
  Topic: Gixen current price not the same as ebay
Cupid

Replies: 11
Views: 4399

PostForum: Support   Posted: Mon Jan 14, 2019 5:55 am   Subject: Re: Snipes do not show correct end price
I have a similar issue: Completed snipes do not show the end price, but price of the time the snipe was entered.
example: 173721955165

Was a snipe bid placed on this item, if not what was the stat ...
  Topic: Lost email & password
Cupid

Replies: 19
Views: 5187

PostForum: Support   Posted: Thu Jan 10, 2019 4:42 am   Subject: Lost email & password
I think we need Mario to look into it, behind the scenes, again.
  Topic: Lost email & password
Cupid

Replies: 19
Views: 5187

PostForum: Support   Posted: Wed Jan 09, 2019 1:23 pm   Subject: Lost email & password
Since Mario seems to think that both your Gixen accounts are associated with the same email address, I'm guessing it must be the one you quoted 'g....andb....d.... at hotmail.com'.

Is that the one ...
  Topic: Gixen Desktop Manager view only, can't edit snipes.
Cupid

Replies: 1
Views: 1254

PostForum: Support   Posted: Wed Jan 09, 2019 1:18 pm   Subject: Gixen Desktop Manager view only, can't edit snipes.
It still works for me on Windows 10, what exactly is the failure that you are getting ?
  Topic: Lost email & password
Cupid

Replies: 19
Views: 5187

PostForum: Support   Posted: Tue Jan 08, 2019 5:48 am   Subject: Lost email & password
Have you checked the spam folders for your Hotmail account ?
  Topic: EBAY SELLER BLOCK ME FROM BIDS
Cupid

Replies: 7
Views: 2322

PostForum: Support   Posted: Tue Jan 08, 2019 3:35 am   Subject: EBAY SELLER BLOCK ME FROM BIDS
Thank you for the updates.

Yes, it is sometimes hard to fathom why sellers act as they do.
  Topic: Lost email & password
Cupid

Replies: 19
Views: 5187

PostForum: Support   Posted: Mon Jan 07, 2019 4:59 am   Subject: Lost email & password
I think Gixen associates the address of the Paypal account that you use to pay for a Mirror subscription with your Gixen id.

I think that email account associated with your Ebay account(s) is not k ...
  Topic: Email saying mirror subscription expired
Cupid

Replies: 4
Views: 2016

PostForum: Support   Posted: Mon Jan 07, 2019 4:50 am   Subject: Email saying mirror subscription expired
Is it possible that you have more than one active Gixen account?

People sometimes seem to inadvertently set up multiple accounts when they have problems accessing the site. Do you remember having a ...
  Topic: EBAY SELLER BLOCK ME FROM BIDS
Cupid

Replies: 7
Views: 2322

PostForum: Support   Posted: Mon Jan 07, 2019 4:48 am   Subject: EBAY SELLER BLOCK ME FROM BIDS
What was the exact wording of the status given on the blocked snipe ?

The status is derived from what Ebay sends back when Gixen attempts to place the bid.

Sniping is certainly tolerated by Ebay ...
  Topic: Error occurred. Please try again.
Cupid

Replies: 8
Views: 3755

PostForum: Support   Posted: Mon Jan 07, 2019 4:37 am   Subject: Error occurred. Please try again.
I'm not having any problems logging in.

This thread is over a year old.

Is chrisalbertson your Gixen id, perhaps different ids get assigned to different servers ?
  Topic: Lost email & password
Cupid

Replies: 19
Views: 5187

PostForum: Support   Posted: Sat Jan 05, 2019 8:36 am   Subject: Lost email & password
Oh dear,

Mario does usually respond to emails sent to the support address, my apologies.

That is certainly what I would have suggested that you do, in these circumstances.

Hopefully he will n ...
  Topic: Renewal
Cupid

Replies: 3
Views: 1842

PostForum: Support   Posted: Fri Jan 04, 2019 4:51 am   Subject: Renewal
OK,

Is it possible that you have set up more than one Gixen account, that is usually the underlying problem with situations such as you describe.

To move things forward more rapidly please could ...
  Topic: ListingHistiry.com
Cupid

Replies: 8
Views: 3876

PostForum: Support   Posted: Wed Jan 02, 2019 4:20 am   Subject: ListingHistiry.com
It has got an 's' in it John:

[url=www.listingshistory.com]www.listingshistory.com

I suspect you are right though that there is a correspondence with the id you had registered when you set up t ...
  Topic: Seller pulled the rug out
Cupid

Replies: 2
Views: 2279

PostForum: Impressions   Posted: Mon Dec 31, 2018 4:53 am   Subject: Seller pulled the rug out
As far as I am aware, a seller can either change the listing (providing there are no bids when they do), or they can end the auction early to sell to the highest bidder at that time (though I find it ...
  Topic: Cannot add items
Cupid

Replies: 2
Views: 1456

PostForum: Support   Posted: Sun Dec 30, 2018 4:41 am   Subject: Cannot add items
I guess you were using the 'ebay product id' and not the 'eBay item number' ?
  Topic: Sorry, this item is already present.
Cupid

Replies: 3
Views: 1961

PostForum: Support   Posted: Sat Dec 29, 2018 3:22 am   Subject: Sorry, this item is already present.
Any snipe you had scheduled should have been executed, yes.

Did you think that you did not already have a snipe scheduled for this item ?
  Topic: Renewal
Cupid

Replies: 3
Views: 1842

PostForum: Support   Posted: Fri Dec 28, 2018 7:44 am   Subject: Renewal
Do you mean 2019 ?

What type of renewal did you choose, was it chunks, or a full year or two year subscription ?

Is johnegrey the id that you use to log into Gixen ?
  Topic: offset
Cupid

Replies: 1
Views: 1335

PostForum: Suggestions and Ideas   Posted: Fri Dec 28, 2018 7:41 am   Subject: offset
It's entirely up to you, personally I prefer 8 seconds to have the bid increment rule work for, not against, me when there are other snipers.
  Topic: Settings in Firefox/Waterfox Add-on
Cupid

Replies: 4
Views: 2826

PostForum: Support   Posted: Mon Dec 24, 2018 12:48 pm   Subject: Settings in Firefox/Waterfox Add-on
I think it is the default number that should go in the Max Bid field whenever you add a snipe using the Autosnipe extension.
  Topic: Change password for Gixen not working for me
Cupid

Replies: 1
Views: 1420

PostForum: Support   Posted: Mon Dec 24, 2018 4:26 am   Subject: Change password for Gixen not working for me
Is tkersting your Gixen id ?

Please send an email from the email address you have registered to Mario at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above, t ...
  Topic: Gixen recurring with PayPal
Cupid

Replies: 4
Views: 2420

PostForum: Support   Posted: Mon Dec 24, 2018 4:23 am   Subject: Gixen recurring with PayPal
Thanks Rick,

I didn't respond to this one as I did not know the answer. Recurring payments are a relatively new option here on Gixen.
  Topic: New to Gixen
Cupid

Replies: 1
Views: 1796

PostForum: Impressions   Posted: Mon Dec 24, 2018 4:20 am   Subject: New to Gixen
There really isn't a definitive answer on this, which is why it is left as an option for you to choose.

Some prefer shorter offsets as they believe that the default of 6 seconds provides enough tim ...
  Topic: eBay Trust & Safety Error Filter
Cupid

Replies: 4
Views: 2125

PostForum: Support   Posted: Sat Dec 22, 2018 4:28 am   Subject: eBay Trust & Safety Error Filter
If it's a new Ebay account that would be the reason.

I advise people to use any new account to buy at least a few things before registering it with any automated sniping service.

Ebay very often ...
  Topic: eBay Trust & Safety Error Filter
Cupid

Replies: 4
Views: 2125

PostForum: Support   Posted: Fri Dec 21, 2018 7:45 am   Subject: eBay Trust & Safety Error Filter
Since this is a restriction placed on your Ebay account, by Ebay, I would suggest that you should report your dissatisfaction to them.

Unfortunately there is no way that Gixen can programmatically ...
  Topic: Not Impressed So Far
Cupid

Replies: 1
Views: 1951

PostForum: Impressions   Posted: Mon Dec 17, 2018 4:01 am   Subject: Not Impressed So Far
I think you need a little more understanding of what a sniping service is for and how it does it.

It can't do the impossible.

The idea is to place your bid at a very late stage in the auction so ...
  Topic: Why do I show as \"Guest\" on the Forum when Logg
Cupid

Replies: 1
Views: 1375

PostForum: Support   Posted: Fri Dec 14, 2018 10:44 am   Subject: Why do I show as \"Guest\" on the Forum when Logg
This is intentional, we want people are able to post here anonymously and perhaps even without officially registering with the site.

This means that even those that are logged in are treated the sa ...
  Topic: Support of Goodwill
Cupid

Replies: 1
Views: 1486

PostForum: Support   Posted: Fri Dec 14, 2018 10:39 am   Subject: Support of Goodwill
No, Ebay only.

There is a more expansive discussion [url=http://www.gixen.com/forum/viewtopic.php?t=5994]here.
  Topic: Gixen (with subscription) did not bid on item
Cupid

Replies: 7
Views: 2888

PostForum: Support   Posted: Thu Dec 13, 2018 11:08 am   Subject: Gixen (with subscription) did not bid on item
Mario will have found that message in the logs stored on the Gixen server.

Restricting bids for this reason is indeed a seller selected option which they can choose when listing, so you will find y ...
  Topic: Yearly Subscription
Cupid

Replies: 2
Views: 1651

PostForum: Suggestions and Ideas   Posted: Thu Dec 13, 2018 10:23 am   Subject: Yearly Subscription
There are still recurring and non recurring options to extend your membership.

After you log in you can see them all the options by first pushing the 'Settings' button near the top of the page... t ...
  Topic: Gixen (with subscription) did not bid on item
Cupid

Replies: 7
Views: 2888

PostForum: Support   Posted: Tue Dec 11, 2018 12:25 pm   Subject: Gixen (with subscription) did not bid on item
I am sorry to hear you are having problems Samuel,

In order for anyone to be able to look into it please can I ask you to share a bit more information :

What was the item id of the auction for ...
  Topic: Sorry, this item is already present.
Cupid

Replies: 3
Views: 1961

PostForum: Support   Posted: Tue Dec 11, 2018 7:23 am   Subject: Sorry, this item is already present.
It means that the system thinks you have already scheduled a snipe for that item.

You can modify the snipe you already have but you can't add another one for that same item.
  Topic: Wrong subscription authorization
Cupid

Replies: 1
Views: 1342

PostForum: Support   Posted: Tue Dec 11, 2018 4:10 am   Subject: Wrong subscription authorization
Any future recurring payment can be cancelled via Paypal.

Going forward I imagine Mario will have to refund and cancel your subscription so that you can start again. Please email him at the support ...
  Topic: Very slow loading bid page
Cupid

Replies: 1
Views: 1356

PostForum: Support   Posted: Mon Dec 10, 2018 1:57 pm   Subject: Very slow loading bid page
This seems to have been a common problem recently as discussed on [url=http://www.gixen.com/forum/viewtopic.php?t=9157]this thread.

As you can see Mario is reporting that those were separate issues ...
  Topic: other bidders on gixen
Cupid

Replies: 5
Views: 2474

PostForum: Suggestions and Ideas   Posted: Sun Dec 09, 2018 2:00 pm   Subject: other bidders on gixen
The timings of bids once placed are shown on Ebay in the bid history.

I generally find that when I am up against automated bidders it is better to be slightly earlier than the average, because then ...
  Topic: other bidders on gixen
Cupid

Replies: 5
Views: 2474

PostForum: Suggestions and Ideas   Posted: Sun Dec 09, 2018 11:43 am   Subject: other bidders on gixen
Yes, I agree, this not only isn't possible now. It's never going to happen.
  Topic: 200 end of auction emails
Cupid

Replies: 1
Views: 1322

PostForum: Support   Posted: Sun Dec 09, 2018 5:54 am   Subject: 200 end of auction emails
This issue was discussed [url=http://www.gixen.com/forum/viewtopic.php?t=9156]here.
  Topic: Bid under asking price
Cupid

Replies: 7
Views: 2907

PostForum: Support   Posted: Sun Dec 09, 2018 5:44 am   Subject: Re: bid below asking price
From what I see item 312359038399 hasn't completed yet.
  Topic: Current Bid Price Not Working
Cupid

Replies: 1
Views: 1347

PostForum: Support   Posted: Sun Dec 09, 2018 5:26 am   Subject: Current Bid Price Not Working
This is currently being discussed again on [url=http://www.gixen.com/forum/viewtopic.php?t=9149]this thread.
  Topic: Gixen current price not the same as ebay
Cupid

Replies: 11
Views: 4399

PostForum: Support   Posted: Sun Dec 09, 2018 5:25 am   Subject: Gixen current price not the same as ebay
If it's taking many days I would agree there is likely something going wrong with the Gixen software.

Mario is the only one that can investigate that and in order to focus his attention on this, I ...
  Topic: 1 mouse click snipes
Cupid

Replies: 1
Views: 1405

PostForum: Suggestions and Ideas   Posted: Sun Dec 09, 2018 4:56 am   Subject: 1 mouse click snipes
I don't think this is possible in an browser add on feature since it's implementation would be considered to be cross site scripting, which is not allowed.
  Topic: other bidders on gixen
Cupid

Replies: 5
Views: 2474

PostForum: Suggestions and Ideas   Posted: Sun Dec 09, 2018 4:53 am   Subject: other bidders on gixen
No, there isn't.
  Topic: Gixen current price not the same as ebay
Cupid

Replies: 11
Views: 4399

PostForum: Support   Posted: Sat Dec 08, 2018 4:31 am   Subject: Gixen current price not the same as ebay
Price updates on the Gixen website are not real time, it can take several hours for it to update after auction prices have changed.

That has been the case for many years, the resources required to ...
  Topic: Logging in
Cupid

Replies: 1
Views: 1350

PostForum: Support   Posted: Sat Dec 08, 2018 4:21 am   Subject: Logging in
I think [url=http://www.gixen.com/forum/viewtopic.php?t=9000]this is probably the thread that will help you most.

Once you have logged into the snipes page, the Settings button is near the top of t ...
  Topic: How do I change my password?
Cupid

Replies: 1
Views: 1428

PostForum: Support   Posted: Thu Nov 29, 2018 4:34 am   Subject: How do I change my password?
On the home page select the 'Sign Up' button, then on the page that comes up select the 'Forgot your Gixen password? You can reset it here.' link.

This will take you to [url=https://www.gixen.com/f ...
  Topic: AN ISSUE AROUND 6pm PST
Cupid

Replies: 4
Views: 2191

PostForum: Support   Posted: Thu Nov 29, 2018 4:24 am   Subject: AN ISSUE AROUND 6pm PST
This may have had something to do with [url=http://www.gixen.com/forum/viewtopic.php?t=9133]this.
  Topic: 5 second delay on sign in I am a mirror subscriber
Cupid

Replies: 5
Views: 2348

PostForum: Support   Posted: Thu Nov 29, 2018 4:19 am   Subject: 5 second delay on sign in I am a mirror subscriber
Yes, the redirections screen, long delay, I read that is for non members but I subscribe to mirror.

That temporary screen applies to everyone.

Once you have used the service for a while, and don ...
  Topic: 5 second delay on sign in I am a mirror subscriber
Cupid

Replies: 5
Views: 2348

PostForum: Support   Posted: Thu Nov 29, 2018 4:16 am   Subject: 5 second delay on sign in I am a mirror subscriber
It takes at least 3 seconds when you are located in the United Kingdom.
  Topic: 5 second delay on sign in I am a mirror subscriber
Cupid

Replies: 5
Views: 2348

PostForum: Support   Posted: Mon Nov 26, 2018 4:56 am   Subject: 5 second delay on sign in I am a mirror subscriber
This is unavoidable I'm afraid, there are few technical reasons, but it's simplest to say that it takes a little while to do all the checks and retrieve all the required information from the remote da ...
  Topic: Quick question - easy to answer by Gixen community
Cupid

Replies: 2
Views: 1841

PostForum: Support   Posted: Fri Nov 23, 2018 4:16 am   Subject: Quick question - easy to answer by Gixen community
Yes it helps, but in terms of revenue, it's fractions of a penny per click.

Your Mirror subscription is much more significant in terms of supporting the service.
  Topic: Gixen says I won, but no Ebay notification or confirmation
Cupid

Replies: 1
Views: 1403

PostForum: Support   Posted: Fri Nov 23, 2018 4:11 am   Subject: Gixen says I won, but no Ebay notification or confirmation
Please provide the auction id, it isn't possible for anyone to investigate without one.
  Topic: email are being sent to my old address
Cupid

Replies: 1
Views: 1376

PostForum: Support   Posted: Wed Nov 21, 2018 12:27 pm   Subject: email are being sent to my old address
LOL, are we expecting the introduction of psychic software anytime soon?

You can update it on the Settings page which you get to by pressing the button of that name, after you have logged in here v ...
  Topic: must add item number can not box is grey item number is the
Cupid

Replies: 2
Views: 1745

PostForum: Support   Posted: Tue Nov 20, 2018 6:12 am   Subject: must add item number can not box is grey item number is the
Are you referring to the Autosnipe Firefox extension ?

Or to entering snipes via the web interface after logging in here ?

Or to entering snipes vie the Gixen Desktop Manager ?
  Topic: You have to specify item id. Autosnipe Firefox
Cupid

Replies: 13
Views: 4213

PostForum: Support   Posted: Tue Nov 20, 2018 6:10 am   Subject: You have to specify item id. Autosnipe Firefox
Please refer to [url=http://www.gixen.com/forum/viewtopic.php?t=8659]this thread for support.
  Topic: SUBSCRIPTION GIXEN MIRROR
Cupid

Replies: 3
Views: 2090

PostForum: Support   Posted: Sun Nov 18, 2018 7:00 am   Subject: SUBSCRIPTION GIXEN MIRROR
The difference between a recurring payment and a non recurring payment is that a recurring payment will repeat at the end of he period automatically, until you manually cancel that recurring payment. ...
  Topic: Gixen Desktop Manager (64-bit) released
Cupid

Replies: 35
Views: 81551

PostForum: Announcements   Posted: Sun Nov 18, 2018 4:00 am   Subject: Gixen Desktop Manager (64-bit) released
Support is being requested [url=http://www.gixen.com/forum/viewtopic.php?p=33559]here.
  Topic: Gixen Desktop Manager 2.0.2 login Error
Cupid

Replies: 1
Views: 2472

PostForum: Support   Posted: Sun Nov 18, 2018 3:59 am   Subject: Gixen Desktop Manager 2.0.2 login Error
It is probably best to post support requests for this version of the Desktop Manager on [url=http://www.gixen.com/forum/viewtopic.php?t=8703]this thread.

I'll put a back link there to this thread t ...
  Topic: Is Gixen site not secure?
Cupid

Replies: 7
Views: 3359

PostForum: Support   Posted: Fri Nov 09, 2018 1:35 am   Subject: Is Gixen site not secure?
The Gixen software hasn't changed Bob.

Your credentials are sent securely, and that is what matters. What I'm saying is, it is secure, when it needs to be.
  Topic: Auction duration change
Cupid

Replies: 1
Views: 1331

PostForum: Support   Posted: Thu Nov 08, 2018 9:20 am   Subject: Auction duration change
If they decide to end it early, no, because that happens immediately.

It is likely to take several hours for such changes to be detected, I don't think you can reduce the remaining duration below 2 ...
  Topic: Gixen did not bid
Cupid

Replies: 1
Views: 1944

PostForum: Support   Posted: Thu Nov 08, 2018 9:16 am   Subject: Gixen did not bid
If you look at the bidding [url=https://www.ebay.co.uk/bfl/viewbids/292793700581?item=292793700581&rt=nc&_trksid=p2047675.l2565]here you can see it was sold to a 'Best Offer' which means the s ...
  Topic: Is Gixen site not secure?
Cupid

Replies: 7
Views: 3359

PostForum: Support   Posted: Thu Nov 08, 2018 6:37 am   Subject: Is Gixen site not secure?
Your credentials are sent securely, which is what matters.

If you have a Mirror subscription Gixen also keeps using the https (secure) protocol after you log in. If not it doesn't because hosting a ...
  Topic: New: Gixen Autosnipe Chrome and Firefox extensions
Cupid

Replies: 3
Views: 2065

PostForum: Support   Posted: Tue Oct 30, 2018 1:20 pm   Subject: New: Gixen Autosnipe Chrome and Firefox extensions
Was this in Chrome or Firefox, Bob ?
  Topic: Change eBay account
Cupid

Replies: 1
Views: 1439

PostForum: Support   Posted: Sun Oct 28, 2018 2:08 pm   Subject: Change eBay account
Yes, once logged in, select the 'Settings' button near the top of the page.

On the page that comes up select the 'Unlink eBay account' link.

Then you can link a different Ebay account, to your G ...
  Topic: Snipe Button for Opera 12?
Cupid

Replies: 4
Views: 2427

PostForum: Support   Posted: Sun Oct 28, 2018 1:58 pm   Subject: Snipe Button for Opera 12?
It's not something I recall... are you sure it was for adding snipes to Gixen and not some other sniping service ?
  Topic: Autosnipe Chrome Support
Cupid

Replies: 30
Views: 13782

PostForum: Announcements   Posted: Sun Oct 28, 2018 1:56 pm   Subject: Autosnipe Chrome Support
Support for this extension is also being sought [url=http://www.gixen.com/forum/viewtopic.php?p=33490]here.
  Topic: autosnipe
Cupid

Replies: 1
Views: 1501

PostForum: Support   Posted: Sun Oct 28, 2018 1:55 pm   Subject: autosnipe
For support on this please post on [url=http://www.gixen.com/forum/viewtopic.php?t=9102]this thread. Keith is more likely to pick it up there.

I'll add a back link for you, this time.
  Topic: Autosnipe 1.42 eBay.co.uk & eBay.com
Cupid

Replies: 49
Views: 38167

PostForum: Announcements   Posted: Sun Oct 28, 2018 1:50 pm   Subject: Autosnipe 1.42 eBay.co.uk & eBay.com
Keith, someone is asking for support on [url=http://www.gixen.com/forum/viewtopic.php?p=33488]this thread.
  Topic: Password not being saved
Cupid

Replies: 3
Views: 2323

PostForum: Support   Posted: Sun Oct 28, 2018 1:49 pm   Subject: Password not being saved
Please request support for this extension via [url=http://www.gixen.com/forum/viewtopic.php?t=8659]this thread. Keith is much more likely to see it that way.

On this occasion, I'll also add a back ...
  Topic: Firefox autosnipe not coming up in Firefox extensions
Cupid

Replies: 1
Views: 1483

PostForum: Support   Posted: Sun Oct 28, 2018 1:43 pm   Subject: Firefox autosnipe not coming up in Firefox extensions
Yes, definitely, try [url=http://www.gixen.com/forum/viewtopic.php?t=8659]this thread. There's a direct link available there.
  Topic: Gixen Mirror service
Cupid

Replies: 3
Views: 4023

PostForum: Support   Posted: Sun Oct 28, 2018 1:37 pm   Subject: Gixen Mirror service
This is an old thread.

It does sound like your registration has not taken, for some reason. Please email Mario direct at the support address given on the [url=https://www.gixen.com/contact.php]Cont ...
  Topic: Gixen mirror payments
Cupid

Replies: 2
Views: 1756

PostForum: Support   Posted: Thu Oct 25, 2018 5:43 am   Subject: Gixen mirror payments
You get an extra, small, discount for a recurring payment.

Such a payment will be taken annually until you cancel it with Paypal.

With a non recurring payment you will manually have to pay every ...
  Topic: Gixen boxes not showing on ebay item pages
Cupid

Replies: 1
Views: 1517

PostForum: Support   Posted: Thu Oct 25, 2018 5:38 am   Subject: Gixen boxes not showing on ebay item pages
Presumably this is in Firefox, and it's an issue you are having with the [url=http://www.gixen.com/forum/viewtopic.php?t=8659]Autosnipe software.

As a first step I'd check that you have the latest ...
  Topic: Endeavouring to re-set my password but no email from gixen
Cupid

Replies: 1
Views: 1436

PostForum: Support   Posted: Thu Oct 25, 2018 5:30 am   Subject: Endeavouring to re-set my password but no email from gixen
Please check your Spam folder first then if there's still nothing please email your Gixen id to Mario directly to the support address given on the '[url=https://www.gixen.com/contact.php]Contact' tab ...
  Topic: Number after username
Cupid

Replies: 4
Views: 2625

PostForum: Support   Posted: Thu Oct 25, 2018 5:18 am   Subject: Number after username
To have them scheduled with price of 0.0 you must, at some stage, have pushed the 'Import Watch List' button. They don't get imported automatically.
  Topic: Multiple user account at the same time.
Cupid

Replies: 1
Views: 1660

PostForum: Suggestions and Ideas   Posted: Thu Oct 25, 2018 4:37 am   Subject: Multiple user account at the same time.
I have multiple accounts too... I found it easier just to set up independent Gixen accounts for each Ebay account.

You can't have multiple Ebay accounts, with simultaneous Mirror functionality with ...
  Topic: Add this platform - GreatCollections
Cupid

Replies: 1
Views: 1474

PostForum: Suggestions and Ideas   Posted: Thu Oct 25, 2018 4:24 am   Subject: Add this platform - GreatCollections
GreatCollections.com:
Global Rank: 389,813 down 115,900 in the last three months.
Rank in United States: 127,634

Ebay.com:
Global Rank: 41 down 2 in the last three months.
Rank in United Stat ...
  Topic: Warning About Shipping Price Change
Cupid

Replies: 1
Views: 1591

PostForum: Suggestions and Ideas   Posted: Thu Oct 25, 2018 3:57 am   Subject: Warning About Shipping Price Change
Good, sound advice.
  Topic: Snipe tool did not cancel items in same Group... I won 3 of
Cupid

Replies: 4
Views: 2354

PostForum: Support   Posted: Fri Oct 19, 2018 3:09 am   Subject: Snipe tool did not cancel items in same Group... I won 3 of
Maybe now is the time to implement a check that items added to a group are not within a certain time frame and prevent the user doing so with an appropriate error message ?
  Topic: Gixen Desktop Manager (64-bit) released
Cupid

Replies: 35
Views: 81551

PostForum: Announcements   Posted: Fri Oct 19, 2018 3:01 am   Subject: Gixen Desktop Manager (64-bit) released
Nomz,

Do you know how much a development environment for an Apple device costs ?

It might have to be crowd funded, just to make it an economic option.
  Topic: Donation
Cupid

Replies: 1
Views: 1567

PostForum: Suggestions and Ideas   Posted: Fri Oct 19, 2018 2:57 am   Subject: Donation
You can already make payments for multiple years, up front, if you wish. Payments are cumulative in terns of the length of service provided.
  Topic: entering url instead of item number
Cupid

Replies: 3
Views: 2116

PostForum: Suggestions and Ideas   Posted: Fri Oct 19, 2018 2:55 am   Subject: entering url instead of item number
I thought you could already do this, perhaps Ebay has changed the format of the url again.

Or maybe this was only implemented for the mobile version of the site ?... Only Mario will know the answe ...
  Topic: chrome extension
Cupid

Replies: 2
Views: 2061

PostForum: Suggestions and Ideas   Posted: Fri Oct 19, 2018 2:46 am   Subject: chrome extension
There is already a plugin for [url=http://www.gixen.com/forum/viewtopic.php?t=7585]Firefox.
  Topic: Multiple entries when importing watch list
Cupid

Replies: 1
Views: 1449

PostForum: Support   Posted: Fri Oct 05, 2018 12:25 am   Subject: Multiple entries when importing watch list
Please can you give some examples of items on your watch list which result in multiple entries on your snipes list.

Roughly how many items do you have in your watch list?
  Topic: Gixen Mirror did not win
Cupid

Replies: 3
Views: 2125

PostForum: Support   Posted: Fri Oct 05, 2018 12:23 am   Subject: Gixen Mirror did not win
I have to say, I never thought allowing 1 second snipes was a good idea, no matter how many misguided customers wanted it.

I've always thought that educating people that it actually decreases their ...
  Topic: Gixen Mirror did not win
Cupid

Replies: 3
Views: 2125

PostForum: Support   Posted: Thu Oct 04, 2018 9:17 am   Subject: Gixen Mirror did not win
What status did Gixen give this snipe on the Mirror tab ?
  Topic: Multiple failures to Bid
Cupid

Replies: 2
Views: 1783

PostForum: Support   Posted: Thu Oct 04, 2018 3:58 am   Subject: Multiple failures to Bid
Were these snipes Mirrored ?

What was the status given on both the Main and Mirror tabs, after the auctions had finished ?

Were they all with this seller worthtrusting_store, because if you look ...
  Topic: Gixen did not win
Cupid

Replies: 1
Views: 1432

PostForum: Support   Posted: Thu Oct 04, 2018 3:57 am   Subject: Gixen did not win
For anyone to look into it you will need to provide a bit more information, please.

What was the status that Gixen gave the snipe after the auction had completed ?

What was the item number of th ...
  Topic: link to original ended auction
Cupid

Replies: 1
Views: 1518

PostForum: Suggestions and Ideas   Posted: Wed Oct 03, 2018 1:04 am   Subject: link to original ended auction
Looks like Mario has done this for you already.

Good suggestion, thanks, you have helped improved the service for everyone.
  Topic: Paying
Cupid

Replies: 7
Views: 3629

PostForum: Support   Posted: Tue Oct 02, 2018 5:53 am   Subject: Paying
I now do recurring payments, via Paypal, for my mobile phone contract, so it's certainly possible to pre-authorise future payments now.
  Topic: Paying
Cupid

Replies: 7
Views: 3629

PostForum: Support   Posted: Tue Oct 02, 2018 2:36 am   Subject: Paying
Yes I've received the same, from what I can see it's legitimate.

I agree with your other comments.
  Topic: Gixen did not bid
Cupid

Replies: 3
Views: 2115

PostForum: Support   Posted: Mon Oct 01, 2018 5:21 pm   Subject: Re: Gixen did not bid
Ebay 142953207746
Auction ended without my bid being submitted. Gixen said "Network error". Is that my network or Gixen's, or Ebay's?
Thanks

NB relisted as item number 142958774169.
  Topic: Gixen did not bid
Cupid

Replies: 3
Views: 2115

PostForum: Support   Posted: Mon Oct 01, 2018 5:19 pm   Subject: Gixen did not bid
Please refer to [url=http://www.gixen.com/forum/viewtopic.php?p=33357]this thread.
  Topic: Gixen did not bid
Cupid

Replies: 1
Views: 1349

PostForum: Support   Posted: Mon Oct 01, 2018 5:18 pm   Subject: Gixen did not bid
Please refer to [url=http://www.gixen.com/forum/viewtopic.php?p=33357]this thread.
  Topic: Intermittent problems in the main facility (NETWORK ERROR)
Cupid

Replies: 11
Views: 4852

PostForum: Support   Posted: Mon Oct 01, 2018 5:17 pm   Subject: Intermittent problems in the main facility (NETWORK ERROR)
trickeone,

Was this snipe Mirrored, if so what was the status on the Mirror tab ?
  Topic: 202443624871 Only 2 bids, one was highest but eBay says I o
Cupid

Replies: 1
Views: 1350

PostForum: Support   Posted: Mon Oct 01, 2018 1:25 am   Subject: 202443624871 Only 2 bids, one was highest but eBay says I o
Your bid was placed just before the end of the auction at 30 Sep 2018 at 7:32:04PM BST, the winning bid was placed at 26 Sep 2018 at 2:13:41PM BST.

Your bid was not the higher of the two, it was ex ...
  Topic: no snipe bid placed
Cupid

Replies: 2
Views: 1502

PostForum: Support   Posted: Fri Sep 28, 2018 8:56 am   Subject: no snipe bid placed
If you look at the top of the listing it says:

'This listing was ended by the seller because the item was lost or broken.'
  Topic: item didnt win even though I had winning bid amount
Cupid

Replies: 3
Views: 2029

PostForum: Support   Posted: Wed Sep 26, 2018 10:50 am   Subject: item didnt win even though I had winning bid amount
There are only Captchas on this forum, not when setting up snipes.

As Mario said the option is available because so many asked for it, none of the regulars here recommend using anything below 3. If ...
  Topic: S&H prices on gixen
Cupid

Replies: 5
Views: 2582

PostForum: Support   Posted: Wed Sep 26, 2018 10:46 am   Subject: S&H prices on gixen
FYI, Ebay gets it wrong in the list (summary) view, it's only when you view the actual listing that they get it right.
  Topic: S&H prices on gixen
Cupid

Replies: 5
Views: 2582

PostForum: Support   Posted: Mon Sep 24, 2018 8:11 am   Subject: S&H prices on gixen
It is a problem that I highlighted almost as soon as Gixen started displaying the shipping prices.

Mario knows about it but the problem apparently lies with Ebay.
  Topic: paid for snipes, and no history of sniping-using jbidwatche
Cupid

Replies: 3
Views: 2056

PostForum: Support   Posted: Thu Sep 20, 2018 9:07 am   Subject: paid for snipes, and no history of sniping-using jbidwatche
I have no experience with jbidwatcher, I knew there was some discussion with the developer some years ago but wasn't aware that the integration was done.

I thought it either was either no longer su ...
  Topic: Is there somethign up with the desktop manager
Cupid

Replies: 1
Views: 1478

PostForum: Support   Posted: Thu Sep 20, 2018 3:57 am   Subject: Is there somethign up with the desktop manager
It's probably best to download it again, it sounds like you have an out of date version of it, to me.
  Topic: I don't win bids on item 163231754456 on ebay
Cupid

Replies: 5
Views: 2799

PostForum: Support   Posted: Thu Sep 20, 2018 3:55 am   Subject: I don't win bids on item 163231754456 on ebay
Item 163231754456 ran its full course and no snipe bids were placed, was the price higher than your snipe amount at the end of the auction, Gixen can't place any bid in those circumstances. 8:46:01AM ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 206
Views: 146528

PostForum: Suggestions and Ideas   Posted: Thu Sep 20, 2018 3:28 am   Subject: Re: not to burst your bubble... but...
this might not be the greatest thing ever for the business model

but its not the end of the world

www.ebaydts.com/eBayKBDetails?KBid=5102

This article does not have anything to do with the w ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 206
Views: 146528

PostForum: Suggestions and Ideas   Posted: Thu Sep 20, 2018 3:26 am   Subject: Making people wait 60 seconds before accessing account
Hi, I just subscribed.

Why do we have to wait after login? I mean those few seconds with the message "If not redirected to your account in 5 seconds, click here.", not the 20/60 sec timer ...
  Topic: First time user - \"bid under asking price\"
Cupid

Replies: 4
Views: 3172

PostForum: Support   Posted: Thu Sep 20, 2018 3:14 am   Subject: First time user - \"bid under asking price\"
On this auction there are shipping restrictions:

Postage to: United States, Canada, Mexico, Bermuda
Excludes: Africa, Asia, Central America and Caribbean, Europe, Middle East, Oceania, South East ...
  Topic: Idea for Gixen Income?
Cupid

Replies: 4
Views: 6589

PostForum: Suggestions and Ideas   Posted: Tue Sep 11, 2018 7:04 am   Subject: Idea for Gixen Income?
This was back in 2013... a few things seem to be changing at Ebay now...
  Topic: Gixen: Notification Suggestions and new features coming up
Cupid

Replies: 21
Views: 9022

PostForum: Announcements   Posted: Mon Sep 10, 2018 1:40 pm   Subject: Gixen: Notification Suggestions and new features coming up
Mario didn't say that

this is how you should be interpreting:

it will be sensible and not affect how the site is used today

For the record I won't be using it for everything I'm interested i ...
  Topic: Gixen: Notification Suggestions and new features coming up
Cupid

Replies: 21
Views: 9022

PostForum: Announcements   Posted: Mon Sep 10, 2018 12:21 pm   Subject: Re: Product sniping, recommendations, PBSE, etc.
We have to be able to opt out.

I'm sensing a lot of negativity here... from experience I know it's the doubters that are always most vocal though, so considering the diversity of Gixen users, and t ...
  Topic: Gixen: Notification Suggestions and new features coming up
Cupid

Replies: 21
Views: 9022

PostForum: Announcements   Posted: Mon Sep 10, 2018 8:33 am   Subject: Gixen: Notification Suggestions and new features coming up
It's another example that demonstrates peoples natural conservatism.

People fear change, even when quite often it's to their own benefit... I think we should measure whether what extra is offered h ...
  Topic: Incorrect proxy bid
Cupid

Replies: 1
Views: 1437

PostForum: Support   Posted: Mon Sep 10, 2018 2:24 am   Subject: Incorrect proxy bid
The winning bid was placed over 2 minutes before the end of the auction, are you sure that bid was placed by Gixen ?

It would appear very unlikely to me.
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 206
Views: 146528

PostForum: Suggestions and Ideas   Posted: Tue Sep 04, 2018 11:50 am   Subject: Making people wait 60 seconds before accessing account
Deborah (ebay123),

Are you saying that you think you paid for the Mirror service but that it is still asking you to subscribe and not providing you with that service once you have logged in ?

If ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 206
Views: 146528

PostForum: Suggestions and Ideas   Posted: Mon Sep 03, 2018 9:25 am   Subject: Re: I have been a pay user
a year.

Thanks Rick, I did wonder whether I should comment on that. Nicely put.
  Topic: How do i change my email address?
Cupid

Replies: 2
Views: 1900

PostForum: Support   Posted: Fri Aug 31, 2018 12:09 pm   Subject: How do i change my email address?
I love it when people answer their own questions in less than a minute.

For anyone else reading, its on the settings page and is referred to as 'notification email'.
  Topic: 3 seconds or 6 seconds on Mirror
Cupid

Replies: 11
Views: 6041

PostForum: Impressions   Posted: Sun Aug 26, 2018 5:30 am   Subject: 3 seconds or 6 seconds on Mirror
I'm not sure what point you are trying to make, badnell ?

Is it that the user with 4712 feedbacks was able to react in 5 seconds, if so I'd disagree that bid was decided well before 5 seconds befor ...
  Topic: no gixen bid
Cupid

Replies: 2
Views: 2034

PostForum: Support   Posted: Thu Aug 23, 2018 3:39 am   Subject: no gixen bid
This auction appears to have ended before Mario posted [url=http://www.gixen.com/forum/viewtopic.php?t=9026]this.

Was the snipe Mirrored and if so what was the status that Gixen gave the snipe on t ...
  Topic: Alternative Income Stream
Cupid

Replies: 7
Views: 4084

PostForum: Suggestions and Ideas   Posted: Thu Aug 23, 2018 3:29 am   Subject: Alternative Income Stream
The problem with such small payments is, I believe, the charges that Paypal impose on the seller of the service, which in this case is Gixen.

For such small amounts Gixen ends up paying most of it ...
  Topic: New features on ebay
Cupid

Replies: 1
Views: 1789

PostForum: Suggestions and Ideas   Posted: Mon Aug 20, 2018 3:38 am   Subject: New features on ebay
It has been possible to get contact details from Ebay for a while when there is an issue and you've raised a case with them, I guess this is an extension to provide the details at an earlier stage. Pe ...
  Topic: Snipe failed for the first time ever?
Cupid

Replies: 16
Views: 8645

PostForum: Support   Posted: Sun Aug 19, 2018 8:33 am   Subject: Snipe failed for the first time ever?
I agree it is an odd thing to do, and I have no idea why the seller decided to do that, it precludes them from getting any more for it via late bids, you would have to ask them what advantage they tho ...
  Topic: Android application: the copy-paste way
Cupid

Replies: 1
Views: 1623

PostForum: Suggestions and Ideas   Posted: Sun Aug 19, 2018 8:28 am   Subject: Android application: the copy-paste way
I believe you can still use copy and paste if you log into the Gixen website via a web browser on your phone.

I may be wrong, I haven't tried it recently but that 's the old way too access Gixen vi ...
  Topic: Snipe failed for the first time ever?
Cupid

Replies: 16
Views: 8645

PostForum: Support   Posted: Sat Aug 18, 2018 12:49 pm   Subject: Snipe failed for the first time ever?
zhenjie,

If you look near he top of this listing, once again you'll see:

'This listing was ended by the seller because the item was sold.'

This means the seller decided to end it early.

Lo ...
  Topic: Can Gixen bid even if theres a higher bid?
Cupid

Replies: 5
Views: 5651

PostForum: Support   Posted: Sun Aug 12, 2018 9:48 am   Subject: Can Gixen bid even if theres a higher bid?
You are just about there Larrytown,

Ebay only displays one bid increment more than the next highest bid (not 1 cent), so since bid increments are larger at higher auction prices, the higher the pri ...
  Topic: watch list
Cupid

Replies: 1
Views: 1785

PostForum: Support   Posted: Fri Aug 10, 2018 3:50 am   Subject: watch list
It could be for a number of different reasons.

Have you changed your password on Ebay and not reauthorised your account via the Settings page ?

Are the items in your Watch list Buy It Now only i ...
  Topic: password compatability with ebay
Cupid

Replies: 1
Views: 1677

PostForum: Support   Posted: Fri Aug 10, 2018 2:51 am   Subject: password compatability with ebay
I'm not really sure what other services are trying to sell you here.

With Gixen, if you are able to schedule your snipe then you are all set.

If you change your password on Ebay then you need to ...
  Topic: System didn't bid
Cupid

Replies: 2
Views: 2151

PostForum: Support   Posted: Tue Aug 07, 2018 1:28 pm   Subject: System didn't bid
If you want to change your bid in the last few seconds you are better off just bidding on Ebay manually, especially if you intend to bid more than your Gixen snipe amount.

If your late decision is ...
  Topic: Snipe failed for the first time ever?
Cupid

Replies: 16
Views: 8645

PostForum: Support   Posted: Tue Aug 07, 2018 10:56 am   Subject: Snipe failed for the first time ever?
Another way to check this is to compare the start time with the end time, from Ebay.co.uk this looks like:

30 Jul 2018 at 4:51:30PM BST --> 6 Aug 2018 at 4:51:20PM BST Duration: 7 days

Which ...
  Topic: Snipe failed for the first time ever?
Cupid

Replies: 16
Views: 8645

PostForum: Support   Posted: Mon Aug 06, 2018 8:49 am   Subject: Snipe failed for the first time ever?
neicho101,

Please can you give us the auction id so that this can be looked into ?

Please also confirm that it says 'Auction Ended' on both the Main and the Mirror tabs ?

Another possibility ...
  Topic: Android app does not see my watchlist
Cupid

Replies: 1
Views: 1730

PostForum: Support   Posted: Tue Jul 31, 2018 4:30 pm   Subject: Android app does not see my watchlist
Please note that Buy It Now items are never imported because they can't be sniped.

For the avoidance of doubt, are you saying that you are unable to import anything at all from your watch list via ...
  Topic: multi delete
Cupid

Replies: 1
Views: 1802

PostForum: Support   Posted: Sun Jul 29, 2018 7:21 am   Subject: multi delete
Yes, using the web interface here, you first select the items you want to delete to the left of the snipe, then you push the red 'X' above the selection toggles.
  Topic: Bidding History Analysis (that some might find interesting)
Cupid

Replies: 4
Views: 5559

PostForum: Support   Posted: Wed Jul 25, 2018 3:44 pm   Subject: Bidding History Analysis (that some might find interesting)
I'm sorry that I haven't come up with a response, yet, I'm not actually doing much buying at the moment, for various reasons (nothing to do with Gixen) so my example pool is quite small, but I promise ...
  Topic: Does Gixen use the linked Paypal as de facto payment method
Cupid

Replies: 2
Views: 2352

PostForum: Support   Posted: Thu Jul 19, 2018 3:26 am   Subject: Does Gixen use the linked Paypal as de facto payment method
Gixen never does the payment for you, it only ever does the bidding.

If you win you decide how the payment is made.

A related item though, occasionally sellers set conditions on their auction wh ...
  Topic: settings page
Cupid

Replies: 4
Views: 6791

PostForum: Support   Posted: Wed Jul 18, 2018 4:50 am   Subject: settings page
You have to log into your account first, then it is a button at the top of the snipes page, below the tabs that you are referring to.
  Topic: Mirror bid not working.
Cupid

Replies: 6
Views: 4112

PostForum: Support   Posted: Mon Jul 16, 2018 5:57 am   Subject: Mirror bid not working.
It could just be that Ebay has got better at detecting duplicate bids that occur within the same second.

I can't see any problems with the Gixen side of things at the moment.

I guess it's also p ...
  Topic: Mirror bid not working.
Cupid

Replies: 6
Views: 4112

PostForum: Support   Posted: Mon Jul 16, 2018 4:04 am   Subject: Mirror bid not working.
Have you got your Offsets set to be exactly the same time ?

That is the only scenario in which you'll ever see two bids, and then only because Ebay is not quick enough to recognise that two bids of ...
  Topic: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
Cupid

Replies: 13
Views: 11268

PostForum: Support   Posted: Fri Jul 13, 2018 2:36 am   Subject: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
There was a bid of US $632.07 withdrawn 3 seconds before the end. This will be the cause.

Bid shielding ?

It should probably be reported to Ebay for investigation, since bid shielding is against ...
  Topic: Nnew ebay password
Cupid

Replies: 2
Views: 2184

PostForum: Support   Posted: Tue Jul 10, 2018 10:12 am   Subject: Nnew ebay password
That is correct, whenever you change your Ebay password you need to re-authorise your Ebay account to Gixen via the Gixen Settings page.
  Topic: snipes failed --> Auth token is invalid.
Cupid

Replies: 8
Views: 5967

PostForum: Support   Posted: Fri Jul 06, 2018 12:41 pm   Subject: snipes failed --> Auth token is invalid.
You only really know for certain whether Ebay is blocking you account when Gixen tries to place a bid for you and can't.

So one pro-active action might be to find some auctions ending quite soon th ...
  Topic: 332699735996
Cupid

Replies: 1
Views: 1875

PostForum: Support   Posted: Sun Jul 01, 2018 1:31 pm   Subject: 332699735996
If you look at the listing near the top it now says:

'This listing was ended by the seller because there was an error in the listing.'

So when Gixen came to bid the auction was no longer active.
  Topic: item cannot be purchased received 3 Unpaid strikes
Cupid

Replies: 8
Views: 5539

PostForum: Support   Posted: Fri Jun 29, 2018 7:34 am   Subject: item cannot be purchased received 3 Unpaid strikes
Sadly, it wouldn't be the first time that a customer services representative at Ebay had given false or incomplete information due to lack of awareness of how the Ebay system actually works.

They d ...
 
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