Author Message
mario
PostPosted: Fri Jul 15, 2022 7:47 pm    Post subject:

The issue has been reported to eBay, and I am also adding monitoring for this. What I did notice, however, is that the issue is intermittent, so if this happens to you, wait a few hours, then try adding it again.
mario
PostPosted: Fri Jul 15, 2022 6:46 pm    Post subject:

I am looking at this. A number of users are having this issue, and it seems to be caused by an issue on the ebay side, but still verifying this.
redmikec
PostPosted: Fri Jul 15, 2022 11:59 am    Post subject:

Cupid wrote:
I can add 185498404758 via the web interface without issue.

Have you checked your authorisation, second section of the Settings page is valid ?

Which country/countries are your target sites ?... I have both targeting the UK site.


My target sites were US. but i changed it to UK and it worked.
Cupid
PostPosted: Fri Jul 15, 2022 9:34 am    Post subject:

I can add 185498404758 via the web interface without issue.

Have you checked your authorisation, second section of the Settings page is valid ?

Which country/countries are your target sites ?... I have both targeting the UK site.
Guest
PostPosted: Fri Jul 15, 2022 8:54 am    Post subject: Re: API ERROR no item found

redmikec wrote:
hello, i'm having this issue and not sure why its happening.


Error (299): array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (185498404758)(1).
redmikec
PostPosted: Fri Jul 15, 2022 8:47 am    Post subject: API ERROR no item found

hello, i'm having this issue and not sure why its happening.
Cupid
PostPosted: Mon May 10, 2021 9:44 am    Post subject:

I can't find an item with auction id 54960616074 on Ebay either, are you sure that item is still available on their site ?

N.B. Most of this thread is old, from April 2020.
f1losof
PostPosted: Sun May 09, 2021 6:27 am    Post subject:

It happens again:
Quote:
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (54960616074)(1, -1).


Settings:
Quote:
eBay authorization status: Active.
Your eBay authorization for eBay account f***sof expires on Mon, Nov 7, 2022.

Quote:
Your snipe from the main server is sent to the following ebay country site: United States.
Your snipe from the mirror server is sent to the following ebay country site: Germany.
Dominqque
PostPosted: Fri Apr 10, 2020 5:55 am    Post subject:

Hi

It worked for me too, thanks.
raph1383
PostPosted: Fri Apr 10, 2020 4:19 am    Post subject:

mario wrote:
I looked into this. My best guess (and at this point it's just a guess) is that eBay rolled out some changes, which affected France and Italy marketplaces.

I put in place some temporary workaround that should allow users to schedule snipes. I am inquiring with eBay to find out if my hypothesis is true.


thank you very much, mario.
raph
mario
PostPosted: Fri Apr 10, 2020 4:16 am    Post subject:

So far I found that of all the international markets, affected are France, Italy and Spain. Canada, UK and Germany seem to be fine.

Either way, a workaround is now in place, so all users should be able to add snipes again.
lukapi
PostPosted: Fri Apr 10, 2020 4:03 am    Post subject:

mario wrote:
I looked into this. My best guess (and at this point it's just a guess) is that eBay rolled out some changes, which affected France and Italy marketplaces.

I put in place some temporary workaround that should allow users to schedule snipes. I am inquiring with eBay to find out if my hypothesis is true.


Thanks Mario
mario
PostPosted: Fri Apr 10, 2020 3:49 am    Post subject:

I looked into this. My best guess (and at this point it's just a guess) is that eBay rolled out some changes, which affected France and Italy marketplaces.

I put in place some temporary workaround that should allow users to schedule snipes. I am inquiring with eBay to find out if my hypothesis is true.
raph1383
PostPosted: Fri Apr 10, 2020 12:20 am    Post subject: Re: Same problem

lukapi wrote:
lukapi wrote:
mario wrote:
What is your target site?

This can happen if item id you are trying to add is not available on the marketplace your target is set to.

Try changing your target site to "United States" (ebay.com) and see if you still get the same error.


Hi everyone,

Same problem here in France since 2 hours :

Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (133381405306)(1, -1).


Maybe this could help, I'm seeing the item in history but the auction hasn't ended. The problem occured when I tried to modify my max bid on the mobile website on my mobile.

Best


And I did try to change the target site in Gixen's settings but no effect


I don't know if it can help, maybe it's just a coincidence.
Until the day before yesterday I had a free account. I performed the paid upgrade these days; it seems to me that the problem arose only after the upgrade; I don't remember though if I had already added other items after the upgrade and before the error.
lukapi
PostPosted: Thu Apr 09, 2020 11:36 pm    Post subject: Re: Same problem

lukapi wrote:
mario wrote:
What is your target site?

This can happen if item id you are trying to add is not available on the marketplace your target is set to.

Try changing your target site to "United States" (ebay.com) and see if you still get the same error.


Hi everyone,

Same problem here in France since 2 hours :

Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (133381405306)(1, -1).


Maybe this could help, I'm seeing the item in history but the auction hasn't ended. The problem occured when I tried to modify my max bid on the mobile website on my mobile.

Best


And I did try to change the target site in Gixen's settings but no effect
lukapi
PostPosted: Thu Apr 09, 2020 11:33 pm    Post subject: Same problem

mario wrote:
What is your target site?

This can happen if item id you are trying to add is not available on the marketplace your target is set to.

Try changing your target site to "United States" (ebay.com) and see if you still get the same error.


Hi everyone,

Same problem here in France since 2 hours :

Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (133381405306)(1, -1).


Maybe this could help, I'm seeing the item in history but the auction hasn't ended. The problem occured when I tried to modify my max bid on the mobile website on my mobile.

Best
raph1383
PostPosted: Thu Apr 09, 2020 10:15 pm    Post subject:

mario wrote:
What is your target site?

This can happen if item id you are trying to add is not available on the marketplace your target is set to.

Try changing your target site to "United States" (ebay.com) and see if you still get the same error.


the country set is Italy. yesterday I tried to change it but the problem remained. I tried again today and nothing changes.


however, the objects to be loaded are present on Ebay Italy. how can i solve?
mario
PostPosted: Thu Apr 09, 2020 6:10 pm    Post subject:

What is your target site?

This can happen if item id you are trying to add is not available on the marketplace your target is set to.

Try changing your target site to "United States" (ebay.com) and see if you still get the same error.
raph1383
PostPosted: Thu Apr 09, 2020 2:21 pm    Post subject:

Cupid wrote:
I can add that item (114178614528) as a snipe, so it's not to do with the item as such.

Is this when adding the item via the web interface using the 'Add' button ?


I also find the same mistake. I have tried in every way. reconnecting the account. and also by deleting third party authorizations from the settings on the ebay website. but the problem remains and makes it impossible to use gixen.

This is the message:

Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (202956512150)(1, -1).

it also happens by trying to click on the import watch list


It also occurs on the desktop manager but with a different message: "api returned: error (253): array."

I noticed on the ebay technical site that it is indicated that from 30/03 the bees only work more with https connection. Could this be the problem?


How can I solve? Please help us, we can't use gixen at the moment.
Raph
Guest
PostPosted: Thu Apr 09, 2020 11:36 am    Post subject:

Cupid wrote:

Is this when adding the item via the web interface using the 'Add' button ?


I tried with the Web interface as the Add button didn't work.

The error message is from the Web interface.
Cupid
PostPosted: Thu Apr 09, 2020 11:23 am    Post subject:

I can add that item (114178614528) as a snipe, so it's not to do with the item as such.

Is this when adding the item via the web interface using the 'Add' button ?
Guest
PostPosted: Thu Apr 09, 2020 10:35 am    Post subject:

Hi,

I renewed my account, it doesn't solve the issue.

Your eBay authorization for eBay account (redacted) expires on Fri, Oct 8, 2021.

And still the same error message

Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (114178614528)(1, -1).
Cupid
PostPosted: Thu Apr 09, 2020 9:16 am    Post subject:

I think this is most likely due to your authorisation with Ebay becoming invalid.

So can I ask you to renew that, using the second section on the Settings page, before trying again, and then reporting back here whether that solves the problem for you ?
maomig
PostPosted: Thu Apr 09, 2020 7:52 am    Post subject:

I have the very same problem on eBay.it

Error (254557671812): array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error (333567309342): array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error (143574914509): array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error (174245215888): array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error (303534455405): array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )

hope you will solve it as soon as possible
Dominique
PostPosted: Thu Apr 09, 2020 7:41 am    Post subject: Error when adding an item

Hello,

When I try to add this item (from ebay.fr) 223969051585 I get an error message :

Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (223969051585)(1, -1).

I have the same error for an ebay.com item

Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (114178614528)(1, -1).

Regards

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