Author Message
mario
PostPosted: Sun Apr 07, 2019 5:43 am    Post subject:

You have to renew your eBay authorization. This is a different thing than your mirror subscription. Log in to Gixen, click on the "Settings" button and then find the "Re-authorize Gixen on eBay" option.

If you don't do this, your snipes may start failing. This needs to be done once every 18 months or so - eBay requires it.
nickatchalkwell
PostPosted: Sun Apr 07, 2019 2:20 am    Post subject: Re: ebay authorization expiration ??

Although my subscription expires 3rd March 2020 and seem to have full access to the service, I get a similar message to the originator of this topic highlighted in red, namely:

"Your ebay authorization has expired or expires in less than 10 days. Please renew it on the Gixen settings page or your snipes may fail."

It would be nice not to get this each time I sign in.

Thanks
mario
PostPosted: Mon Mar 04, 2019 11:29 am    Post subject:

Are you using Gixen Desktop manager? You cannot renew your authorization from GDM, you have to log in to the web UI.
bri4jenn
PostPosted: Mon Mar 04, 2019 10:48 am    Post subject: Error: Auth token is hard expired

Is the settings button in Gixen or eBay. I only see a settings menu in Gixen and it just has username and password and Preference neither of which solves my problem.

Do I have to do anything wihin eBay.com to make Gixen work again?
mario
PostPosted: Tue Feb 26, 2019 5:55 pm    Post subject:

That information was saved at the time authorization was renewed - it's not continuously checked. It's possible that authorization was revoked and Gixen still shows expiry date in the future.

This sometimes happens when users change their password.

So renew it anyway.
badnell
PostPosted: Tue Feb 26, 2019 2:41 pm    Post subject: Already authorized

Quote:
When I log in to Gixen, I get the error"Your ebay authorization has expired or expires in less than 10 days. Please renew it on the Gixen settings page or your snipes may fail. Your eBay authorization to Gixen has been revoked. Please renew it on the Gixen settings page or your snipes may fail.


However, on the settings page it shows,

Your eBay authorization for eBay account u***0 expires on Wed, Jul 8, 2020.

which is correct, as I re-authorized in January, but bidding in February generates the warning still...
Guest
PostPosted: Wed Feb 13, 2019 6:31 am    Post subject:

Cheers, Mark.
Cupid
PostPosted: Thu Feb 07, 2019 11:57 am    Post subject:

You only need to authorise Gixen to be able to bid on your behalf once, from the Gixen Settings page, it then applies to auctions on all Ebay sites.
MrAngry
PostPosted: Thu Feb 07, 2019 11:23 am    Post subject: Authorization

Do I have to authorize for .co.uk .com etc?
mario
PostPosted: Wed Feb 06, 2019 7:15 pm    Post subject:

Please complete the registration within 5 minutes, or the eBay session will expire.
Styznip
PostPosted: Wed Feb 06, 2019 3:52 pm    Post subject:

I did the process and agreed on eBay but then got his:

Could not confirm your account, activation link expired (3). Please repeat the signup procedure.
Cupid
PostPosted: Mon Jan 28, 2019 3:36 am    Post subject:

davidaedwards wrote:
I know the issues I saw above were from bids made with the new Chrome plug-in. Does to plug-in cache creds and need to be refreshed somehow?


The rest of this thread had nothing to do with any plug ins.

You can only update your Ebay authorisation by logging in here and using the link on the Settings page.
davidaedwards
PostPosted: Sun Jan 27, 2019 1:34 pm    Post subject:

I know the issues I saw above were from bids made with the new Chrome plug-in. Does to plug-in cache creds and need to be refreshed somehow?
cracklelady
PostPosted: Mon Jan 21, 2019 12:17 pm    Post subject: Error Message

alfredvenison wrote:
I got that message too.
Just click on Settings to the right of where the red message appears.
Then click on the button in second section down.
You now log into ebay and click YES.

It does not mean your Gixen account is expired; it simply means you need to grant permission to ebay to allow Gixen access, I believe.


Thank you! Your advice worked and I'm good to go.
davidaedwards
PostPosted: Mon Jan 21, 2019 6:14 am    Post subject:

Rickajho wrote:
davidaedwards wrote:
I went through the process to re-authorize (OAuth?) but my new bids are still failing with the token error...
Code:
Status (main): Auth token is invalid. Validation of the authentication token in API request failed.
Status (mirror): Auth token is invalid. Validation of the authentication token in API request failed.


I've rechecked my status and it tells me it's active.

Code:
eBay authorization token status: Active.
Your eBay authorization for eBay account <removed> expires on Sat, Jul 11, 2020.


One reason could be that you first entered bids in gixen, and then reauthorized gixen with eBay. In that scenario your bids were set with your older eBay credentials. The cure should be to edit your bids - even if you don't change anything - and resave them in gixen. That, or delete the bids entirely and reenter them.

Rick


There were two bids I placed after I re-authorized. I'll recheck next time I make a bid.
Rickajho
PostPosted: Sun Jan 20, 2019 11:26 pm    Post subject:

davidaedwards wrote:
I went through the process to re-authorize (OAuth?) but my new bids are still failing with the token error...
Code:
Status (main): Auth token is invalid. Validation of the authentication token in API request failed.
Status (mirror): Auth token is invalid. Validation of the authentication token in API request failed.


I've rechecked my status and it tells me it's active.

Code:
eBay authorization token status: Active.
Your eBay authorization for eBay account <removed> expires on Sat, Jul 11, 2020.


One reason could be that you first entered bids in gixen, and then reauthorized gixen with eBay. In that scenario your bids were set with your older eBay credentials. The cure should be to edit your bids - even if you don't change anything - and resave them in gixen. That, or delete the bids entirely and reenter them.

Rick
juangrande
PostPosted: Sun Jan 20, 2019 10:28 pm    Post subject:

When you log in to Gixen and arrive at your Gixen homepage, you should see the following "buttons" at the top of the page:

Code:

[Purge Completed]    [Import Watch list]    [History]    [Settings]      [Logout]
                     [Import Gixen list]


Clicking the [Settings] "button" will take you to your Settings page, and the eBay authorization section is the second section in your Settings page, just below the Mirror Subscription Status section.
rowannabobo
PostPosted: Sun Jan 20, 2019 3:17 pm    Post subject: I don't have a Settings button in Gixen

132916573910

When I log in to Gixen, I get the error"Your ebay authorization has expired or expires in less than 10 days. Please renew it on the Gixen settings page or your snipes may fail. Your eBay authorization to Gixen has been revoked. Please renew it on the Gixen settings page or your snipes may fail.

I don't see a Settings button anywhere. How to I re-link my ebay account to Gixen? I'm using Chrome and have also used IE and Firefox. I'm extremely frustrated. Is there another way to re-link my account to Gixen?
davidaedwards
PostPosted: Sun Jan 20, 2019 12:06 pm    Post subject:

I went through the process to re-authorize (OAuth?) but my new bids are still failing with the token error...
Code:
Status (main): Auth token is invalid. Validation of the authentication token in API request failed.
Status (mirror): Auth token is invalid. Validation of the authentication token in API request failed.


I've rechecked my status and it tells me it's active.

Code:
eBay authorization token status: Active.
Your eBay authorization for eBay account <removed> expires on Sat, Jul 11, 2020.
mario
PostPosted: Fri Jan 18, 2019 6:54 pm    Post subject:

I am looking at error 1529 some users are getting, added some additional debugging. Please try again now.
Cupid
PostPosted: Thu Jan 17, 2019 10:18 am    Post subject:

stressreelief1 wrote:
error message 1529


I think it's worth you trying again. If it fails again then I suggest emailing Mario at the Support address given on the Contact tab above. Please include both your Gixen id and the Ebay id that you are attempting to re-link to it.
Cupid
PostPosted: Thu Jan 17, 2019 10:01 am    Post subject: Re: Token expired, wasn't warned, lost snipe

dl_kuzara wrote:
What is magical about Jan 15th?


It is 18 months since you last authorised your Ebay account to do this, and Ebay chose to only allow authorisation to last that long.
stressreelief1
PostPosted: Wed Jan 16, 2019 8:35 am    Post subject: getting an error message when i authorize you to access Ebay

Mario , I am getting error message 1529 when i try to reauthorize your ability to access Ebay on my behalf . Thank you for your time , John
Guest
PostPosted: Wed Jan 16, 2019 7:21 am    Post subject:

Ok, found it.....scrolled of the page...
Kid-jensen
PostPosted: Wed Jan 16, 2019 7:16 am    Post subject: Red message about expiration of mirror service

There are No settings to the right of the Red message...what do I do now?
dl_kuzara
PostPosted: Wed Jan 16, 2019 6:08 am    Post subject: Token expired, wasn't warned, lost snipe

I reauthorized token per instructions but a heads up would have been nice. What is magical about Jan 15th?
mario
PostPosted: Tue Jan 15, 2019 7:16 pm    Post subject:

Sorry for the inconvenience, but this is really important to do. The worst case - ebay auth expires after you schedule a snipe but before auction ends.

There is no cost to do this, and is very straightforward.
alfredvenison
PostPosted: Tue Jan 15, 2019 6:18 pm    Post subject:

I got that message too.
Just click on Settings to the right of where the red message appears.
Then click on the button in second section down.
You now log into ebay and click YES.

It does not mean your Gixen account is expired; it simply means you need to grant permission to ebay to allow Gixen access, I believe.
Guest
PostPosted: Tue Jan 15, 2019 4:22 pm    Post subject:

I have the same problem
Guest
PostPosted: Tue Jan 15, 2019 4:20 pm    Post subject:

I have the same problem
trokambule
PostPosted: Tue Jan 15, 2019 10:25 am    Post subject: ebay authorization expiration ??

Hi from France

I have this messsage n my gixen page "Your ebay authorization has expired or expires in less than 10 days. Please renew it on the Gixen settings page or your snipes may fail. Your eBay authorization to Gixen has been revoked. Please renew it on the Gixen settings page or your snipes may fail."

I cannot find how to process to it, as my registartion is still ok.

anyone ?Thank you

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