Author Message
Cupid
PostPosted: Fri Jan 04, 2019 4:51 am    Post subject:

OK,

Is it possible that you have set up more than one Gixen account, that is usually the underlying problem with situations such as you describe.

To move things forward more rapidly please could you email Mario directly at the support address given on the Contact tab above.
johnegrey
PostPosted: Fri Jan 04, 2019 2:44 am    Post subject: Renewal

Yes, I paid for a full year's subscription. I paid $6 on December 20th. My account is now saying that I don't have a subscription....?
Cupid
PostPosted: Fri Dec 28, 2018 7:44 am    Post subject:

Do you mean 2019 ?

What type of renewal did you choose, was it chunks, or a full year or two year subscription ?

Is johnegrey the id that you use to log into Gixen ?
johnegrey
PostPosted: Thu Dec 27, 2018 1:36 pm    Post subject: Renewal

I renewed my annual subscription on Dec 20th but I'm getting a message when I log in saying that my subscription expires on Jan 9th, 2018.....?

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