| Author |
Message |
| Cupid |
 Posted: Wed Oct 25, 2017 1:01 pm Post subject: |
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I'm a bit confused the error message you posted mentioned an iphone, but now you are talking about a PC, is it one or the other, or both ?
If both, then I would suspect it to be a DNS server problem, which perhaps needs updating with current IP address of the Gixen web server, I suspect that changed recently so all DNS servers would need to be updated with the new address.
I think it will sort itself out in time but you could try prompting your ISP to refresh it. |
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| dorisyee |
| Posted: Wed Oct 25, 2017 9:21 am Post subject: |
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1. I'm connected thru wifi, not data.
2. I'm not just using new tab, I even completed close the browser and open the internet again. I did reboot my PC at one point too. |
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| Cupid |
| Posted: Wed Oct 25, 2017 7:13 am Post subject: |
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Are you attempting to use a tab, in your browser, that you have used for quite a while ?
If so, I recommend that you start a new tab and go to the Gixen home page to log in again from scratch ? |
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| mario |
| Posted: Wed Oct 25, 2017 1:54 am Post subject: |
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| Are you connected over a data plan or wifi? |
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| Dorisyee |
| Posted: Tue Oct 24, 2017 7:53 pm Post subject: |
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| Here's the error message "Safri cannot open the page because your iPhone is not connect to the Internet". But I know I'm connected to the Internet because I'm access to Ebay to copy my watch list. Thanks |
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| Dorisyee |
| Posted: Tue Oct 24, 2017 7:49 pm Post subject: |
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| Hi, it keep load for long time. Then message display something like can not open this page because the server is not responding. I do not know how to change setting in router, so I did do anything. Thanks for helping |
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| juangrande |
| Posted: Tue Oct 24, 2017 6:41 pm Post subject: |
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Hmmm... That's an odd one.
What does it look like when you attempt to access Gixen? Do you get any sort of error message?
Did you change any settings on your Comcast router? |
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| Dorisyee |
| Posted: Tue Oct 24, 2017 5:13 pm Post subject: Can not access to the site only using home router, comcast |
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| Hi, start this Sunday, I no longer be able to access to gixen.com using home router, Comcast, but I be able to access any other sites on Internet. I did not change any setting? Can you help me? I be able to access to the site if I use different provider, such as xfinitywifi. Please help. Thanks |
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