 Posted: Thu Aug 03, 2017 1:17 am Post subject: |
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| What error is happening, and when ? | |
| Posted: Wed Aug 02, 2017 7:04 pm Post subject: can not use desktop manager nor gixen website either |
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I recently posted regarding error 203. Now Even the gixen website will not allow me to add snipes. |
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| Posted: Wed Aug 02, 2017 2:48 am Post subject: |
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| Gixen Desktop Manager need a new version. The old one may or may not work with Gixen credentials. If not - please use the web interface until the new version is released. | |
| Posted: Wed Aug 02, 2017 2:47 am Post subject: |
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| It needs the most backwards compatibility you have available... back to Windows XP if possible. | |
| Posted: Wed Aug 02, 2017 2:43 am Post subject: |
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| Thanks for your help on this. Tried all that I can think of including compatibility WIn 8 and even Win 7 no luck. So like you I suspect the problem elsewhere and likely within WIndows.
Hopefully this will be addressed in due course. In the meantime it is not a huge problem as going via the browser works just fine. |
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| Posted: Tue Aug 01, 2017 7:07 am Post subject: |
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| Make sure you are still running it on compatibility mode... but I suspect the problem lies elsewhere. | |
| Posted: Tue Aug 01, 2017 6:16 am Post subject: |
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| Yes double checked Gixen credentials are same in Desktop Manager as when I sign in via the net.
I could be wrong of course but do have a strong feeling that this linked to Windows upgrade, maybe related to some change in the API? |
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| Posted: Tue Aug 01, 2017 3:57 am Post subject: |
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| I presume you are now using your Gixen credentials with the Desktop Manager ?
This will only get looked at more closely once everything is back on gixen.com next week. |
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| Posted: Tue Aug 01, 2017 3:43 am Post subject: Desktop Manager - Could not get info for item |
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| Up until just recently have had no problems but...
Using the Desktop Manager application in Windows 10 I am unable to add items, constantly getting the message: Could not add item, API returned: ERROR (203): COULD NOT GET INFO FOR ITEM If I sign on to Gixen.net either on the same PC or via iPad I have no trouble at all with adding editing bids. Not 100% sure of when this started to happen but my suspicion is that it coincided with a recent Windows 10 update to the Windows 10 Creative Edition. Can you suggest anything to enable Desktop Manager once again Thanks |
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