Author Message
mario
PostPosted: Sat Aug 23, 2014 1:28 pm    Post subject:

The same issue as yesterday repeated itself today. I will be looking in the following days as to what caused it, and how to avoid it, but it's ultimately ebay that causes this.
hsbuy
PostPosted: Sat Aug 23, 2014 11:40 am    Post subject: Not back to normal

Just now Gixen did same thing to me...
Wrong password, or your password may not be strong enough, resulting in eBay requesting captcha verification code. Please change your password at eBay first if this is the case.
Guest
PostPosted: Fri Aug 22, 2014 2:49 pm    Post subject:

IT'S BACK TO NORMAL! YAY!
Guest
PostPosted: Fri Aug 22, 2014 12:06 pm    Post subject: Re: Mistake

barolette wrote:
Hi,
I have the same problem.
Gixen says:
Wrong password, or your password may not be strong enough, resulting in eBay requesting captcha verification code. Please change your password at eBay first if this is the case.


I changed the password on ebay and always says the same thing, will not let me enter.

:(


Same here....
barolette
PostPosted: Fri Aug 22, 2014 11:48 am    Post subject: Mistake

Hi,
I have the same problem.
Gixen says:
Wrong password, or your password may not be strong enough, resulting in eBay requesting captcha verification code. Please change your password at eBay first if this is the case.


I changed the password on ebay and always says the same thing, will not let me enter.

:(
mario
PostPosted: Thu Jul 31, 2014 8:57 pm    Post subject:

Franch, a few questions:

1. What message exactly (please copy/paste, do not interpret) do you see?
2. Are you sure you are entering your ebay username & password correctly, the same way as on ebay.com?
3. When did you change your password?
Franch
PostPosted: Thu Jul 31, 2014 8:31 pm    Post subject: Impossible to conect with new password...

I have the same problem...
With th new passwordn impossible to connect Gixen...???
Browser clean, and no pass in mémory...

What is this F*** Problem...?
Cupid
PostPosted: Sat Jul 19, 2014 1:36 am    Post subject:

micman1000,

If you are logging in with your new password that is what Gixen will be using.

Please supply the auction number of the auction that failed so that it can be looked into.

If your password is being remembered from previous logins that is a browser function, it is not to do with the Gixen software, so to resolve that I suggest that you clear the saved passwords in your chosen browser.
micman1000
PostPosted: Fri Jul 18, 2014 11:23 pm    Post subject: New Ebay Password not captured by Gixen... r

Hi,

As per this post, I have also recently been instructed to change my ebay password which I have done. I can log into Gixen using the new ebay password but it always defaults to the old one on next log in.... the last snipe I entered did not seem to work, so I suspect Gixen may be attempting to log into ebay with my bid, using the old password and failing??????

Perhaps you could confirm if this is the case or not and reset my gixen password memory to retain the new password and not the old one??

many thanks,
mario
PostPosted: Mon Jul 14, 2014 8:29 pm    Post subject:

Please email me and include your ebay username.
markponzo
PostPosted: Mon Jul 14, 2014 8:16 pm    Post subject: my password is not working

I received some directions regarding the fact that I changed my EBay password and that was causing the problem, but I am unable to resolve the issue my self

I deleted all of the cookies on my computer

I am will ing to just get another Gixen account, but sen to be locked into my current one
markponzo
PostPosted: Mon Jul 14, 2014 8:12 pm    Post subject: my password is not working

Yes, I can get into EBay, but when I log into the Gixen site, it says that my username/password are invalid
mario
PostPosted: Mon Jul 14, 2014 8:07 pm    Post subject:

Are you able to log in to ebay.com? Also, where are you logging into - www.gixen.com, www.gixen.com/de or do you use Gixen Desktop Manager?
markponzo
PostPosted: Mon Jul 14, 2014 8:02 pm    Post subject: my password is no longer working

My password is not longer working, my account is paid and I am not able to use Gixen at this time.

Powered by phpBB © 2001, 2005 phpBB Group