[Cupid]

Please first verify that you can log in to Ebay using the password that you are trying to use here.

If that works, as you expect, then it is best if you email Mario at the support address given on the 'Contact' tab above... then you can discuss the issue with him in private and he may be able to offer alternative options.

Never include your password in an email though because it is not secure for you to do so... However please do supply your ebay user name (is it gramcroft?) in any communication you have with Mario via email.

[gramcroft]

Hello and good day

I have used your service with good and positive effect, however recently there have been some problems and now this sniper does not recognise me.

I have repeatedly typed in my password and been refused, so what is the problem please