Author Message
mario
PostPosted: Sun Dec 29, 2013 7:02 pm    Post subject:

Mark,

I completely agree. Since this is a common problem I should distinguish failures from each other and provide more information in that error message.
Cupid
PostPosted: Sun Dec 29, 2013 11:11 am    Post subject:

Yes, I would tend to agree Daniela...

Because this support question happens so often, for this same reason, a suggestion for improvement could be for Gixen to detect that an Ebay auction id represents a Buy It Now only item and, when it does so, the error message could reflect the problem more precisely.
daniela
PostPosted: Sun Dec 29, 2013 6:17 am    Post subject: d'oh

It happened to most of us once or twice.....

I think if possible, error (1) should be more verbose. It may be confusing to new users.
mario
PostPosted: Sat Dec 28, 2013 4:40 pm    Post subject:

LowHanger wrote:

Clearly, I'm a retard. Thanks, and sorry to bother you with this.


No, you're not, this is a common thing - users overlook that it's not an auction.
LowHanger
PostPosted: Sat Dec 28, 2013 1:46 am    Post subject:

mario wrote:
LowHanger wrote:
Same problem here, auction number is 171198190004.


This is a buy-it-now-only item, you can't snipe these, there is no point.


Clearly, I'm a retard. Thanks, and sorry to bother you with this.
mario
PostPosted: Fri Dec 27, 2013 5:57 pm    Post subject:

LowHanger wrote:
Same problem here, auction number is 171198190004.


This is a buy-it-now-only item, you can't snipe these, there is no point.
LowHanger
PostPosted: Fri Dec 27, 2013 5:16 pm    Post subject:

Same problem here, auction number is 171198190004.
mario
PostPosted: Sun Dec 22, 2013 3:08 pm    Post subject:

I just added it without problems. Please try again. If it doesn't work please email me and include your username so that I can check your settings.
insomaniac
PostPosted: Sun Dec 22, 2013 2:41 pm    Post subject: Could not add this item (301045396642)(1).

I just got this message again. It has happened before; once when I was editing a bid and it deleted my auction (unbeknownst to me).

Could not add this item (301045396642)(1).
mario
PostPosted: Fri Dec 20, 2013 8:44 pm    Post subject:

I added it with no issues. Have you changed any default settings on your settings page? (e.g. target setting, etc)

Also, try again after some time, sometimes there are temporary issues at ebay that may prevent fetching item info.
newspeedracer
PostPosted: Fri Dec 20, 2013 8:26 pm    Post subject: Unable to add item

Unable to add item when pasting full link address to Gixen eBay Item Number input block.
Item number only pastes ok.
Appears eBay has made the link address longer [shorter links ok] than Gixen can handle for some items.

sample long link address; with http and www in front

ebay.com/itm/SCOTT-156-WITH-BEAUTIFUL-BLUE-STAR-FANCY-CANCEL-SON-MVC3/191003367190?_trksid=p2047675.m1850&_trkparms=aid%3D333008%26algo%3DRIC.MBE%26ao%3D1%26asc%3D17907%26meid%3D3545782343091548683%26pid%3D100011%26prg%3D8262%26rk%3D5%26rkt%3D5%26sd%3D200997411012%26

item number only ok ;
191003367190
jmgallego
PostPosted: Tue Dec 10, 2013 2:09 pm    Post subject: Now working...

ben wrote:
Mario posted a sticky saying he's aware of the issue... guess i should have looked at that first.... oops :?


Yeap... Ebay is changing the layout and contents of the bid page. Like Mario said, Ebay is making changes right now.

My point is that we need to wait until this over as it has been going on and off. The worst it can happend is that we do bidding manually.

With that said, it is now working for me! Hope it is for others too... :D
ben
PostPosted: Tue Dec 10, 2013 12:56 pm    Post subject:

Mario posted a sticky saying he's aware of the issue... guess i should have looked at that first.... oops :?
jmgallego
PostPosted: Tue Dec 10, 2013 12:49 pm    Post subject: Same Today

ejmaurey wrote:
:( Yes it is Back - item 390716923931 :(

Same today. I updated three items before realizing that they were removed.

I will have to bid live!! The stress, the tension, haven't done that for years!! What's the world coming to!! LOL :D
ranorval
PostPosted: Tue Dec 10, 2013 12:44 pm    Post subject: Unable to add item

Hi, there are a couple of items I'm trying to add. This is one. The other one was already added, and I was modifying it and it gave the same message.

(201002061943)(1)

Thanks
daystar297
PostPosted: Tue Dec 10, 2013 12:43 pm    Post subject: Unable to add item

I've tried many times- but I'm unable to add item 301039993335 the Gixen give the item number followed by a (1) ...
.... I see this has been a previous issue- hope it is resolved soon ...thanks ...
ejmaurey
PostPosted: Tue Dec 10, 2013 12:31 pm    Post subject:

:( Yes it is Back - item 390716923931 :(
jomogobo
PostPosted: Tue Dec 10, 2013 12:23 pm    Post subject:

Issue seems to have returned...

Item number 171190045860
Cupid
PostPosted: Mon Dec 02, 2013 1:52 am    Post subject:

kooriflag,

I've tried some of those without any issue... my Gixen Settings have a Target site of the United Kingdom, what is yours?
kooriflag
PostPosted: Sun Dec 01, 2013 5:16 pm    Post subject: Could not add this item

Yesterday I had six numbers that could not be added and I don't know why?
I added one myself and won it so the snipe does still work but I don't know why it has singled out certain numbers. I have logged out and back in and tried to add them several times with no success. Can you help, please?

Items 181269748877 271332433589 261340760303 301030727573 331076162526

All other items seem fine
mario
PostPosted: Fri Nov 08, 2013 3:38 am    Post subject:

Please try again now. An ebay change caused the issue, I believe I fixed it now.
etinet69
PostPosted: Fri Nov 08, 2013 3:35 am    Post subject:

etinet69 wrote:
Cupid wrote:
etinet69,

Please provide at least one example of an auction you can not add.

In this case it may also be useful if you could tell us what your target site is on the Gixen Settings page.


My target site setting is ebay US (but i use ebay.fr)

I tried 3 objects : 271312016631 271312016823 271312016919


I just try with ebay UK (main) and ebay Germany (mirror) as target site and It works !!
etinet69
PostPosted: Fri Nov 08, 2013 2:57 am    Post subject:

Cupid wrote:
etinet69,

Please provide at least one example of an auction you can not add.

In this case it may also be useful if you could tell us what your target site is on the Gixen Settings page.


My target site setting is ebay US (but i use ebay.fr)

I tried 3 objects : 271312016631 271312016823 271312016919
tvdianova
PostPosted: Fri Nov 08, 2013 2:34 am    Post subject:

The same problem today with items Nr. 370933995077, 400599903782, 251368135816, 221310293265 on ebay.de
Cupid
PostPosted: Fri Nov 08, 2013 2:11 am    Post subject:

etinet69,

Please provide at least one example of an auction you can not add.

In this case it may also be useful if you could tell us what your target site is on the Gixen Settings page.
etinet69
PostPosted: Fri Nov 08, 2013 1:00 am    Post subject:

Hello, same problem today....

Thanks
mario
PostPosted: Tue Nov 05, 2013 11:33 am    Post subject:

Please try again, the issue is resolved now.
emelan33
PostPosted: Tue Nov 05, 2013 9:24 am    Post subject: Could not add this item

Could not add this item (251366569720)(1).
mario
PostPosted: Tue Nov 05, 2013 9:24 am    Post subject:

As I said, I am fully aware of the problem. Please refrain from posting further if you are just confirming the issue. Plenty of users confirmed it.
rjsdavis
PostPosted: Tue Nov 05, 2013 9:00 am    Post subject: Re: Same problem for me...

rjsdavis wrote:
Same problem for me - I'm presently unable to add any item to Gixen. Have never had this problem before in over two years of use, so must be a website issue. I've tried four different item numbers in the last 20 mins!


Item No: 200983020500 is a second example if you like...
zmisheva
PostPosted: Tue Nov 05, 2013 8:58 am    Post subject:

mario wrote:
No, bids cannot be sent blindly without knowing important details such as auction end time. For snipes that were added before this problem that's possible, but you cannot add new snipes until this functionality is restored.


I don't know how do you gather the status, but just in case if it could help - I have one home made app that uses shoping api to get the status and it works fine at the moment:

open.api.ebay.com/shopping?callname=GetItemStatus&responseencoding=JSON&appid=...
rjsdavis
PostPosted: Tue Nov 05, 2013 8:56 am    Post subject: Re: Same problem for me...

rjsdavis wrote:
Same problem for me - I'm presently unable to add any item to Gixen. Have never had this problem before in over two years of use, so must be a website issue. I've tried four different item numbers in the last 20 mins!


Item No: 350915045970 is one example.
rjsdavis
PostPosted: Tue Nov 05, 2013 8:53 am    Post subject: Same problem for me...

Same problem for me - I'm presently unable to add any item to Gixen. Have never had this problem before in over two years of use, so must be a website issue. I've tried four different item numbers in the last 20 mins!
mario
PostPosted: Tue Nov 05, 2013 8:46 am    Post subject:

No, bids cannot be sent blindly without knowing important details such as auction end time. For snipes that were added before this problem that's possible, but you cannot add new snipes until this functionality is restored.
zmisheva
PostPosted: Tue Nov 05, 2013 8:38 am    Post subject:

Hello,

Is it possible to enable bid submission, because at the moment we can't use Gixen?
Probably a temporary solution to blindly send the bid would be fine.

BR
mario
PostPosted: Tue Nov 05, 2013 8:33 am    Post subject:

It seems that ebay is having issues at the moment. Gixen receives responses that look like: "The eBay function or feature you have requested is temporarily unavailable. Please try again later."

This is only when trying to display listings. Snipe submission seems to work fine.

I will be monitoring this in the following minutes and hours, but at this point it seems waiting is the only thing that can be done about it.
yecheal
PostPosted: Tue Nov 05, 2013 8:32 am    Post subject: Issue continue..

mario wrote:
Please try again now. eBay made some changes today. I believe I addressed them now.

:roll:

Issue continue..

Cannot add any item.

Could not add this item (xxxxxxxxxxxxx)(1).
Cristi
PostPosted: Tue Nov 05, 2013 8:01 am    Post subject:

Same here. What is wrong?
mario
PostPosted: Tue Nov 05, 2013 7:52 am    Post subject:

I am looking at the problem, please give me some time to see what is wrong. I will post an update here soon.
cyclops
PostPosted: Tue Nov 05, 2013 7:46 am    Post subject:

same here was working earlier, but can't add any items anymore says cannot add item with a (1) after it.
Mexi
PostPosted: Tue Nov 05, 2013 7:39 am    Post subject:

I received the same error. Decided to try 'Import Watch List' instead. Entire watch list displayed as 'ENDED' with really high 'CURRENT BID' amounts. Very strange.
Boban437
PostPosted: Tue Nov 05, 2013 7:27 am    Post subject:

Hello, I report same problem with not being able to add an auction to given (i use paid mirror as well). The eBay is set to Germany, auction is in Germany as well, shipping worldwide as provided by seller. Any news regarding what's going on?
dvdgremlin
PostPosted: Tue Nov 05, 2013 7:20 am    Post subject: problems with adding item to gixen

I'm having the same problem adding an item to gixen.

my profile settings were USA when I am based in UK and it worked previously.

changed profile settings and logged out and back in. still a problem.

I added item to watch list and added that to gixen and it shows it as ended with a stupidly high final price.
tool-man
PostPosted: Tue Nov 05, 2013 7:17 am    Post subject:

Item No. 141103022803 - got message about unable to add this item just now; 10am, EST, 5 Nov. Tried to add several times, other items too, same error message. :(
Cupid
PostPosted: Sun Nov 03, 2013 12:27 pm    Post subject:

The style of the web-page is often held separately from the html source and supplied separately to the browser that is to display it, for this reason it is not surprising that occasionally the page is displayed all wrong when the style sheet fails to get to the browser or it interprets it incorrectly for some reason.

I have also had this happen more often with Ebay recently... though, as you say, other sites or not immune from exhibiting the same symptoms.

It isn't something that I think would affect the operation of Gixen though, since I think that it works with the html code and not the style... which only really affects how things are laid out on the page, important though that is when a human is using a site.
one-way
PostPosted: Sun Nov 03, 2013 12:00 pm    Post subject:

Newbie12345 wrote:
Ebay is glitching like hell last 2 days which has nothing to do with gixen.
Auctions sometimes open in a weird layout and a refresh is needed to make it visible again.
Also I am unable to delete any items on my watchlist (which is now full).
I just hope ebay fixes it soon..

I've experienced the weird layout thing fairly regularly for months. All the auction info and photo are stacked up along the left side of my screen. I've also seen similar with pages from other websites - for some reason the font and page placement info didn't make it or wasn't read properly by my browser. As you mentioned a refresh always seems to fix it. I'm not smart enough to know if the problem lies with the source or destination. I can't say it happens often, just regularly.
Cupid
PostPosted: Sun Nov 03, 2013 11:37 am    Post subject:

I am not having a problem randix, Sunday evening is the busiest time for Ebay though, so Ebay is sometimes slower to respond at this time.

Can you provide example auction numbers, please.
randix
PostPosted: Sun Nov 03, 2013 11:08 am    Post subject: me too...

I'm also unable to add auctions today, same message as discussed above

Newbie12345 wrote:
Ebay is glitching like hell last 2 days which has nothing to do with gixen.
Auctions sometimes open in a weird layout and a refresh is needed to make it visible again.
Also I am unable to delete any items on my watchlist (which is now full).
I just hope ebay fixes it soon..
Newbie12345
PostPosted: Tue Oct 29, 2013 2:35 pm    Post subject:

Ebay is glitching like hell last 2 days which has nothing to do with gixen.
Auctions sometimes open in a weird layout and a refresh is needed to make it visible again.
Also I am unable to delete any items on my watchlist (which is now full).
I just hope ebay fixes it soon..
mario
PostPosted: Tue Oct 29, 2013 12:59 pm    Post subject:

It's not related to the browser, it seems that ebay had an intermittent problem.
diane423af1
PostPosted: Tue Oct 29, 2013 11:28 am    Post subject: Could not add this item (380751456293)(1)

Problem resolved now ... could not add any new items using Mozilla Firefox as a browser. Went back to using Internet Explorer, and everything working fine now. Either a temporary issue or a browser issue of some kind .....
Thanks for your attention, in any case!!!!
diane423af1
PostPosted: Tue Oct 29, 2013 11:09 am    Post subject: Could not add this item (380751456293)(1)

Hello,

I tried to edit a couple of items today to raise my bid, but got this error message:

Could not add this item (380751456293)(1)

Could not add this item (141097468591)(1)

Both items were already in my Gixen account, but now are deleted, and I can no longer add them. Also, I cannot seem to add any new bids for other items today. I keep getting the same error message.

One item, which is on auction now with eBay, and slated to end in over 7 hours from now, is displaying as ENDED, with a current bid of 704.00. The item # is 380751457022, and it's current bid price is 8.00.

What is going on???
mario
PostPosted: Wed Oct 16, 2013 12:54 pm    Post subject:

calicovalley, I added both items you noted, it was probably a temporary issue. Please try again now.
Cupid
PostPosted: Wed Oct 16, 2013 8:29 am    Post subject:

sweet*tpie,

I am able to add 151144033225, I have my target ebay site set to be the United Kingdom, so you might wish to try that on this occasion.

calicovalley,

The same for 400589132143 and 321229187368, so you may want to try that as a temporary work around, I have not tried to add them with a target as the US ebay site... so Mario may need to do further investigation into that.
calicovalley
PostPosted: Wed Oct 16, 2013 7:40 am    Post subject: Could not add item

10-16-2013, 10:40 AM central US time ~ Ebay items # 400589132143 and # 321229187368 won't add to my snipe list. I tried logging out & logging in again, to no avail.
sweet*tpie
PostPosted: Wed Oct 16, 2013 7:20 am    Post subject: Could not add this item

Hi I am getting this error too

Could not add this item 151144033225 (1)
mario
PostPosted: Fri Oct 11, 2013 4:54 pm    Post subject:

Please try again now. eBay made some changes today. I believe I addressed them now.
darkfin2000
PostPosted: Fri Oct 11, 2013 4:44 pm    Post subject: Having problems as well

Showing as ended some of the time, and alternatively saying Could not place bid.

In 8 years I have never seen this.
ganzsache_de
PostPosted: Fri Oct 11, 2013 4:43 pm    Post subject: Same problem with all items

Not working for me either, e.g.:
Could not add this item (300982996756)(1).

It is the same for all items I tried ending tomorrow.
sshhoorrtty
PostPosted: Fri Oct 11, 2013 4:42 pm    Post subject: Same for me --

"Could not add this item (400586993144) (1)"
7:42PM CST
blefuscu
PostPosted: Fri Oct 11, 2013 4:33 pm    Post subject:

Not working for me still... I tried a number of different auctions and also another ebay account and am getting the (350892354221)(1) error. thanks
stee41
PostPosted: Fri Oct 11, 2013 12:21 pm    Post subject: ebay problem

Thanks mine is working fine now !! :D
mario
PostPosted: Fri Oct 11, 2013 11:41 am    Post subject:

It looks, from the logs, that this was a temporary ebay issue. Can you please try again and let me know if you get the same problem?

It has nothing to do with mirror, it's unrelated. Thank you for subscribing nevertheless.
williarob
PostPosted: Fri Oct 11, 2013 11:39 am    Post subject: Seems to be working now

Don't know if this is just co-incidence, but after paying the $6 for the mirror service I was able to add my items.
toyduke
PostPosted: Fri Oct 11, 2013 11:32 am    Post subject: Can't edit or add an item

When I tried to edit an item it was deleted and when I tried to enter a new item (271293516821) I was unable to with (1) after the error message and item number.
diddydonkeykong64
PostPosted: Fri Oct 11, 2013 11:19 am    Post subject:

Yes, same problem here - this has happened with about 20+ items I have tried to bid on today and, like you mentioned, it adds a (1) in brackets at the end of the item number.
stee41
PostPosted: Fri Oct 11, 2013 11:15 am    Post subject: ebay problem: Could not add this item

me too, I get the same message for item no: 281182273608

for some reason it is inserting a (1) in brackets after the item number, does this normally happen?
bigsylvesemporium
PostPosted: Fri Oct 11, 2013 11:11 am    Post subject: Error - Can Not List This Item

I am getting same, with below e-bay number AND many others, just trying to see if it was fault with this one only.

121188483358
williarob
PostPosted: Fri Oct 11, 2013 11:08 am    Post subject: Could not add this item (331039025621)(1).

I am getting an error:

Could not add this item (331039025621)(1).

Item #: 331039025621

Same with item #: 261301407116

Thanks.

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