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[quote="Anonymous"]I just lost an auction because of this too. Can you at least provide a warning to the user BEFORE they potentially make a change that will cause the bid to fail? Seems like very bad UX to just silently not do the thing the user wanted. It's not like this is some minor annoyance. It's the sole functionality of this service, and users aren't wrong to expect it to work, even if they make a last second change. I wouldn't have even thought to check the FAQ for this because it's so fundamentally basic.[/quote]
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<table border="0" cellpadding="3" cellspacing="1" width="100%" class="forumline"> <tr> <th class="thCornerL" width="22%" height="26">Author</th> <th class="thCornerR">Message</th> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>Ramona</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Thu Oct 02, 2025 3:32 pm<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody"></span><table width="90%" cellspacing="1" cellpadding="3" border="0" align="center"><tr> <td><span class="genmed"><b>Quote:</b></span></td> </tr> <tr> <td class="quote">I'm baffled why anyone would use a sniping service to change their mind in the last few seconds of an auction... At that point it's easier just to do that on Ebay directly.</td> </tr></table><span class="postbody"> <br /><span style="color: darkblue"> <br />It also shows a fundamental misunderstanding of what sniping is all about. <br /> <br />If you raise your bid in response to somebody else's bid, then you evidently did NOT place your maximum bid when you set up the snipe, which is neither logical nor sensible.</span></span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>Cupid</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Tue Sep 30, 2025 11:38 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">I'm baffled why anyone would use a sniping service to change their mind in the last few seconds of an auction... At that point it's easier just to do that on Ebay directly.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>Guest</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Tue Sep 30, 2025 10:10 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">I just lost an auction because of this too. Can you at least provide a warning to the user BEFORE they potentially make a change that will cause the bid to fail? Seems like very bad UX to just silently not do the thing the user wanted. It's not like this is some minor annoyance. It's the sole functionality of this service, and users aren't wrong to expect it to work, even if they make a last second change. I wouldn't have even thought to check the FAQ for this because it's so fundamentally basic.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>Cupid</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Tue Sep 16, 2025 2:10 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">For future reference: <br /> <br /><a href="https://www.gixen.com/main/faq.php" target="_blank" rel="nofollow">https://www.gixen.com/main/faq.php</a> <br /> <br /></span><table width="90%" cellspacing="1" cellpadding="3" border="0" align="center"><tr> <td><span class="genmed"><b>Quote:</b></span></td> </tr> <tr> <td class="quote"><span style="font-weight: bold">Can I change my bid after I've entered it in Gixen?</span> <br />Yes, just click the [Edit] box next to your bid and enter the new amount. Note that clicking the [Edit] box cancels your original bid, so be sure to enter your new bid before logging out. Note that all edits, deletes and new entries should be completed at least 2 minutes before auction end. In case of late edits, Gixen will make every effort to 1) cancel the edited snipe if already in progress, and 2) execute the updated snipe, but neither is guaranteed to succeed. It is, however, more likely that late delete / cancel will be successful than late addition, so in most cases late edit will result in cancellation only.</td> </tr></table><span class="postbody"> <br /> <br />I recommend that everyone reads the whole of that page.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>SSSniperwolf</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Mon Sep 15, 2025 1:03 pm<span class="gen"> </span> Post subject: gixen error ruined my snipe</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">I am super pissed off, Gixen just ruined my snipe today. <br /> <br />I tried to update my bid from 353€ to 360€ in last 30 seconds becose someone bidded 357€, the site bugged or something, it showed me some server error. <br /> <br />I refresh the page again and see my bid update to 360€ so I think I am safe, the auction ends and lost. <br /> <br />In email, it says my bid was 353€ and the 357€ bidder won, WTF? <br />I refresh Gixen and lo and behold, there are two duplicate auction snipes. <br /> <br />Top snipe is the 360€ but it lost becose it was too late. <br />Below identical snipe just with the old 353€ value, lost becose too low. <br /> <br />What is most infuriating is that I had atleast 20 seconds to manually put my 360€ bid in and I could have easily won if this stupid useless buggy website didnt derp out at worst moment AND simultaneously falsely show it updated my max bid when it DID NOT! <br /> <br />If it just kept showing the error screen or if it kept showing my old low bid, I would have just bidded manually and won, but it lied to me, it gave me false sense of security, misleading me by showing my bid change as successfull.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> </table>
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