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[quote="mario"]My apology for the delay, I responded to your email 2 days ago.[/quote]
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<table border="0" cellpadding="3" cellspacing="1" width="100%" class="forumline"> <tr> <th class="thCornerL" width="22%" height="26">Author</th> <th class="thCornerR">Message</th> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>Cupid</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Mon Sep 22, 2025 5:34 am<span class="gen"> </span> Post subject: Re: paid via stripe but account still restricted</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody"></span><table width="90%" cellspacing="1" cellpadding="3" border="0" align="center"><tr> <td><span class="genmed"><b>Quote:</b></span></td> </tr> <tr> <td class="quote"><span style="font-weight: bold">ertanert wrote:</span> <br />Can you help please :?:</td> </tr></table><span class="postbody"> <br /> <br />It's best to use the support email for this. Always provide your Gixen id when doing so and details of the payment may also help too.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>ertanert</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Mon Sep 22, 2025 5:20 am<span class="gen"> </span> Post subject: Re: paid via stripe but account still restricted</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody"></span><table width="90%" cellspacing="1" cellpadding="3" border="0" align="center"><tr> <td><span class="genmed"><b>Quote:</b></span></td> </tr> <tr> <td class="quote">Hi Please can you help me I subscribed to the mirror site via stripe. for a year but nothing has changed - I cannot access the mirror site or add new snipes as I have used 4 already this month. My payment was made and it shows in my settings, I emailed support at gixen.com 24 hours ago with the info of the payment ref and time, but I haven\\\\'t had any feedback that the email even got there - please can this be checked Many Thanks Chris</td> </tr></table><span class="postbody"> <br /> <br />I also have the exact problem, yesterday I subscribed via stripe and i can see the payment in settings but no activasion at all. Can you help please :?:</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>mario</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Mon Sep 22, 2025 3:54 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">My apology for the delay, I responded to your email 2 days ago.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>Cupid</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Fri Sep 19, 2025 2:30 pm<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">As per <a href="https://www.gixen.com/forum/viewtopic.php?t=11607" target="_blank" class="postlink">this thread</a>, you did the right thing. <br /> <br />Mario has acknowledged that payments via stripe are more problematic and is looking into why that might be. <br /> <br />Only Mario can straighten it out for you, but like us all he does have other things that take up his time, so please give him a bit of time, and if you don't hear back after a few days try again. Maybe from a different email account, if you have access to one, since so many emails seem to never reach their intended destination these days. <br /> <br />Please always remember to include your Gixen id along with the description of the issue, with details of when any payments were made.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>chrisryan</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Fri Sep 19, 2025 1:10 pm<span class="gen"> </span> Post subject: paid via stripe but account still restricted</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Hi Please can you help me I subscribed to the mirror site via stripe. for a year but nothing has changed - I cannot access the mirror site or add new snipes as I have used 4 already this month. My payment was made and it shows in my settings, I emailed support at gixen.com 24 hours ago with the info of the payment ref and time, but I haven\\'t had any feedback that the email even got there - please can this be checked Many Thanks Chris</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> </table>
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