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[quote="Anonymous"][quote=\"kat3k\"]I am unable to cancel recurring payment through Paypal and am sent here, where I also cannot find a way to cancel. I love Gixen and have supported it for years, but do not ever like auto renewals. Please show me a specific way to cancel it here. Thanks[/quote] Nevermind. Found it at the bottom of the Paypal page, where it says \"remove Paypal as payment method\". Not exactly clear, but it worked[/quote]
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<table border="0" cellpadding="3" cellspacing="1" width="100%" class="forumline"> <tr> <th class="thCornerL" width="22%" height="26">Author</th> <th class="thCornerR">Message</th> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>mario</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Wed Dec 18, 2024 8:06 am<span class="gen"> </span> Post subject: Re: cancel subscription</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody"></span><table width="90%" cellspacing="1" cellpadding="3" border="0" align="center"><tr> <td><span class="genmed"><b>Quote:</b></span></td> </tr> <tr> <td class="quote">Site works great for bidding, but the management of it is terrible. Nowhere on the site does it offer you a way to cancel your subscription, but many ways to renew your subscription! Then here it says to cancel on PayPal. You can't setup a cancel link. This is poor. I requested you cancel my subscription over 10 days ago and you did nothing and never replied. VERY POOR BUSINESS PREACTICE.</td> </tr></table><span class="postbody"> <br /> <br />Can you please email me again? I don't see that I received any such email that I haven't responded to. I always do, and if I missed to do it this time I apologize. Please email me.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>Cupid</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Wed Dec 18, 2024 5:29 am<span class="gen"> </span> Post subject: Re: cancel subscription</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody"></span><table width="90%" cellspacing="1" cellpadding="3" border="0" align="center"><tr> <td><span class="genmed"><b>Quote:</b></span></td> </tr> <tr> <td class="quote"><span style="font-weight: bold">clevebay wrote:</span> <br />but the management of it is terrible. Nowhere on the site does it offer you a way to cancel your subscription .... You can't setup a cancel link. This is poor. I requested you cancel my subscription over 10 days ago and you did nothing and never replied. VERY POOR BUSINESS PREACTICE.</td> </tr></table><span class="postbody"> <br /> <br /></span><table width="90%" cellspacing="1" cellpadding="3" border="0" align="center"><tr> <td><span class="genmed"><b>Quote:</b></span></td> </tr> <tr> <td class="quote"><span style="font-weight: bold">mario wrote:</span> <br />I tried to make this easier. On the Gixen settings page, paypal subscription id links to the page where this subscription is displayed by paypal. Of course, paypal requires login, and you have to log in using the same paypal account that was used to subscribe.</td> </tr></table><span class="postbody"></span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>clevebay</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Wed Dec 18, 2024 5:09 am<span class="gen"> </span> Post subject: cancel subscription</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Site works great for bidding, but the management of it is terrible. Nowhere on the site does it offer you a way to cancel your subscription, but many ways to renew your subscription! Then here it says to cancel on PayPal. You can't setup a cancel link. This is poor. I requested you cancel my subscription over 10 days ago and you did nothing and never replied. VERY POOR BUSINESS PREACTICE.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>Guest</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Fri Jul 26, 2024 12:02 pm<span class="gen"> </span> Post subject: Re: same problem cancelling recurring pmt</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody"></span><table width="90%" cellspacing="1" cellpadding="3" border="0" align="center"><tr> <td><span class="genmed"><b>Quote:</b></span></td> </tr> <tr> <td class="quote">I am unable to cancel recurring payment through Paypal and am sent here, where I also cannot find a way to cancel. I love Gixen and have supported it for years, but do not ever like auto renewals. Please show me a specific way to cancel it here. Thanks</td> </tr></table><span class="postbody"> <br /> <br />Nevermind. Found it at the bottom of the Paypal page, where it says \"remove Paypal as payment method\". Not exactly clear, but it worked</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>kat3k</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Fri Jul 26, 2024 11:52 am<span class="gen"> </span> Post subject: same problem cancelling recurring pmt</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">I am unable to cancel recurring payment through Paypal and am sent here, where I also cannot find a way to cancel. I love Gixen and have supported it for years, but do not ever like auto renewals. Please show me a specific way to cancel it here. Thanks</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>mario</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Tue Jul 16, 2024 9:09 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">I tried to make this easier. On the Gixen settings page, paypal subscription id links to the page where this subscription is displayed by paypal. Of course, paypal requires login, and you have to log in using the same paypal account that was used to subscribe.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>Cupid</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Tue Jul 16, 2024 2:37 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">I think if people are being redirected here, it's more likely from a record of payment and not from the record of the actual recurring subscription. <br /> <br />These are in different places on the Paypal site... I'm aware that the Paypal site can be very confusing and counter intuitive... actually, much more so than here. But really that's not an issue we can deal with here as Gixen has absolutely no influence on how Paypal choose to present information. Customers concerned about this issue should contact Paypal direct if they can't figure out how to use their site... and I'd still hope that they would be able to give more impartial advice than has perhaps been evident recently.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>mario</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Mon Jul 15, 2024 11:07 pm<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Not sure why it did not work for you, but see my response in the other forum thread, I canceled it for you. Please email me for futher communication.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>rkermer</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Mon Jul 15, 2024 10:50 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Mark, <br /> <br />Cancelling in PayPal is false! I just went to PayPal and, when I selected the cancel for the extra billing, PayPal sent me directly here to Gixen. <br /> <br />Rick</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>Cupid</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Sun Jul 14, 2024 3:06 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Any subscriptions can be cancelled from within your Paypal account. <br /> <br />If you can't find it I think Mario has the ability to reject or suspend payments, but he'd need your Gixen id and registered Paypal email address. You can send those to him confidentially via email at the support address given on the <a href="https://www.gixen.com/main/contact.php" target="_blank" class="postlink">Contact page</a>.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>Nerfed</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Sat Jul 13, 2024 11:05 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Okay, I found the settings page but there is no way to cancel Paypal recurring from there it seems like anyways lol</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>Nerfed</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Sat Jul 13, 2024 11:00 am<span class="gen"> </span> Post subject: No idea how to cancel recurring</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">No longer use gixen so want to cancel but the website is literally something out of 2006 and there is no account profile page to manage subscriptions. <br /> <br />I love the site and glad to support with my $7 this year for the service but for next year can you unsubscribe me, thanks.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> </table>
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