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[quote="Cupid"]Have you been using [url=https://www.gixen.com/transfersubscription.php]this[/url] in order to attempt to combine these accounts ? If so in what way is this process failing for you ? Please note that the payment system is automated. So is the transfer system, but it has to be initiated and confirmed by you, the system can't automatically combine accounts that users set up separately since the assumption must be that people set them up as separate accounts because they want to keep them that way.[/quote]
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ronmc2
Posted: Tue Jan 15, 2019 4:16 pm
Post subject: Email saying mirror subscription expired
Cupid-That seems to fix it. Thanks.
Cupid
Posted: Tue Jan 15, 2019 4:26 am
Post subject:
Have you been using
this
in order to attempt to combine these accounts ?
If so in what way is this process failing for you ?
Please note that the payment system is automated. So is the transfer system, but it has to be initiated and confirmed by you, the system can't automatically combine accounts that users set up separately since the assumption must be that people set them up as separate accounts because they want to keep them that way.
ronmc2
Posted: Mon Jan 14, 2019 3:13 pm
Post subject: Email saying mirror subscription expired
user name=ronmcmartin... 2 year mirror subscription 11 Jan.
Thank you for your payment to Gixen
Here are the details about your automatic payment for Gixen 2 year Mirror Service payment from ronmcmartin id8r.
r***c2 (0)
_______________________________________________________________________
user name Ronmc2 ...Mirror ***Expired***
r***c2 (156)
Do you see that the User Name r***c2 is the SAME for Both accts?
I've tried to delete/combine accts, without success. You haven't responded to this Support email for 3 days(but had No problem receiving the money).
Cupid
Posted: Mon Jan 07, 2019 4:50 am
Post subject:
Is it possible that you have more than one active Gixen account?
People sometimes seem to inadvertently set up multiple accounts when they have problems accessing the site. Do you remember having any such issues ?
Bamboid1
Posted: Mon Jan 07, 2019 1:52 am
Post subject: Email saying mirror subscription expired
Iâve received a couple of emails saying mirror subscription about to expire/it has now expired - yet when I log I log in my subscription shows as expiring November 19 which is correct.
Iâm not sure why Iâm receiving these emails?
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