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Can't log-in; error message loop

 
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dollfieville
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PostPosted: Thu Jul 02, 2020 9:15 pm    Post subject: Can't log-in; error message loop Reply with quote

A few minutes ago I tried to log-in for the first time in a few years, and got a message saying that I could no longer log-in as I used to. I followed the instructions, set a new password for Gixen, got transferred to eBay and then back to Gixen, did everything correctly. Got transferred to PayPal and paid for a year's subscription.

But now when I try to log-in, I get forwarded to a page that simply has the following text across the top of the screen (below the browser's toolbars, etc.):

"Please sign up first at gixen.com. You cannot any longer log in with your eBay username and password, now you need to sign up and get Gixen username and password."


Oddly, the URL that shows up in the address box on the message page, is simply gixen.com.

If it matters, I'm running Win 10 on the laptop, Win 7pro on the desktop, and using Firefox on the laptop and Waterfox on the desktop. I've disabled any plug-ins that might cause trouble, and I've tried logging-in on both my laptop and desktop, but still, no success.

Any help would be greatly appreciated!

PS: your site first refused to post my thread, claiming "The word 'w w w' is on our list of spam related words. Please refrain from posting this word".
Seriously? I simply stated your site's URL. That gets kicked out as "spam related"? /SMH
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mario
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Joined: 03 Oct 2006
Posts: 6587

PostPosted: Thu Jul 02, 2020 9:59 pm    Post subject: Reply with quote

Can you please email me and include your username? I will resolve this over email.
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