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Can't edit of delete a snip I set

 
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jlscards1974
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PostPosted: Wed Jul 04, 2018 6:37 pm    Post subject: Can't edit of delete a snip I set Reply with quote

Hello,
I can't edit of delete a snip I set. I tried the delete button, then the "X" to the left, and it just rolls to the bottom. I set many snips, and don't want them all deleted, just only one of them.
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PostPosted: Wed Jul 04, 2018 6:37 pm    Post subject: Can't edit of delete a snip I set

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juangrande



Joined: 09 Aug 2007
Posts: 840
Location: San Diego, California, USA

PostPosted: Wed Jul 04, 2018 9:51 pm    Post subject: Reply with quote

First, check the box on the left of snipe entry (in the column with the red X at the top). This selects the snipe entry.

Then, click the [Delete] or [Edit] button for the selected snipe entry.
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If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra
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jlscards1974
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PostPosted: Wed Jul 04, 2018 9:56 pm    Post subject: Reply with quote

Hello,

I tried that too and it did not work. I have never had this problem in the past. I'm not able to edit or delete a snipe.
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juangrande



Joined: 09 Aug 2007
Posts: 840
Location: San Diego, California, USA

PostPosted: Wed Jul 04, 2018 10:08 pm    Post subject: Reply with quote

Hmmm... The only other suggestion I have is to try a different browser or, if possible, a different computer.

If those ideas don't help, please contact Mario directly at his Gixen support address using the directions found on the Contact page.
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If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra
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jlscards1974
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PostPosted: Wed Jul 04, 2018 11:44 pm    Post subject: Reply with quote

I tried another computer, two of them, and it still won't let me modify or delete a snipe. Thanks for all the suggestions. I will email Mario tomorrow morning.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6153

PostPosted: Fri Jul 06, 2018 9:29 pm    Post subject: Reply with quote

My apology for the issue, I believe it's fixed now. Please try again.
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PostPosted: Sat Dec 08, 2018 7:57 am    Post subject: Reply with quote

mario wrote:
My apology for the issue, I believe it's fixed now. Please try again.


I'm having this issue as well...

Sometimes individual snipes or multiple snipes disappear after I deleted them individually or collectively, but as I keep deleting more and more from a big list, eventually the changes roll back and the items I first deleted show up again. This is extremely annoying
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6153

PostPosted: Sat Dec 08, 2018 9:42 am    Post subject: Reply with quote

The forum thread you are posting in is from July. Can you please email me screenshots of the issue you are having?
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