Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.
Forum is available in English only.


   SearchSearch     

Paid for Membership but No Cigar :(

 
Post new topic   Reply to topic    Gixen.com Forum Index -> Support
View previous topic :: View next topic  
Author Message
tearosekennedy
Guest





PostPosted: Fri Jun 01, 2018 7:28 pm    Post subject: Paid for Membership but No Cigar :( Reply with quote

Hi there,

I recently paid for Gixen when my membership ran out, details of the transaction below copied from my online bank account:

DATE DESCRIPTION TYPE
IN (GBP ) OUT (GBP )
Search Results DESCRIPTION TYPE IN (GBP ) OUT (GBP )
Date, 21 May 18 Description, PAYPAL *GIXEN Type, DEB Money In, GBP , Blank Money Out, GBP , 4.60

However, even though I paid for the service on 21 May I am apparently still not a member.

Sad

Also, after having used my eBay log in name for a good number of years, Gixen sudenly announced I could no longer use it and asked me to create a new log in name and password, which I did.

Are the two connected....can someone please help me out?

Thanks for any help/guidance offered.

Regards,
Mari
Back to top
juangrande



Joined: 09 Aug 2007
Posts: 885
Location: San Diego, California, USA

PostPosted: Fri Jun 01, 2018 9:07 pm    Post subject: Reply with quote

Yes, it's likely that creating a new username and password is part of this.

If you can still log in to Gixen with your old (eBay) username and your Gixen mirror subscription status on that account shows you that you renewed your mirror subscription, then you can use the Mirror Transfer Form near the bottom of your Settings page to transfer your mirror subscription to your new account.

If that doesn't work, please contact Mario directly at his Gixen support address using the instructions on the Contact page. Be sure to include your Gixen username(s) so he can look up your record.
_________________
John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Gixen.com Forum Index -> Support All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2019 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.