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GIXEN didnt do anything despite my bid was higher

 
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Syforce
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PostPosted: Wed Jun 13, 2018 12:36 pm    Post subject: GIXEN didnt do anything despite my bid was higher Reply with quote

113043405078

placed a bid higher than 47 euros right off the start and gixen didnt do shit.. so i lost...
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PostPosted: Wed Jun 13, 2018 12:36 pm    Post subject: GIXEN didnt do anything despite my bid was higher

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Cupid



Joined: 09 Aug 2007
Posts: 5536
Location: Bristol, UK

PostPosted: Wed Jun 13, 2018 1:14 pm    Post subject: Reply with quote

How much more than 47 Euros ?

If it was within a bid increment it would have been rejected by Ebay.

What was the status that Gixen gave this auction after it had completed ?
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PostPosted: Wed Jun 13, 2018 2:13 pm    Post subject: Reply with quote

51.98 was issued 3 hours before regular end of the auction.
I observed ebay for the last hours before the bidding ended to see what actually would happen the last 10 seconds i waited to see gixen do something but nope nothing happened.
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PostPosted: Wed Jun 13, 2018 2:14 pm    Post subject: Reply with quote

Auction ended was the status.
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juangrande



Joined: 09 Aug 2007
Posts: 853
Location: San Diego, California, USA

PostPosted: Wed Jun 13, 2018 5:04 pm    Post subject: Reply with quote

OK. The bid increment at that level is EUR 0,50. So, a bid of EUR 51,98 should have been accepted.

Please contact Mario directly via his Gixen support address using the directions found on the Contact page. Be sure to supply your Gixen ID and the eBay item number (or a reference to this thread) so he can look up what happened in the Gixen server logs.
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