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Can't login on gixen.com, but works on ebay?

 
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b0xr
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PostPosted: Mon Sep 26, 2016 8:36 am    Post subject: Can't login on gixen.com, but works on ebay? Reply with quote

As the topic says, i can't login to gixen. I am getting
Quote:
Password is not a match. Could not log you in.

eBay refused your password. Please check the following:

1) If you changed your eBay password, it may take up to 24 hours for you to be able to log in to Gixen. This is because it is common for eBay to inserts captcha images in that time period, preventing Gixen from logging in on your behalf.

2) Try to log in with the same username/password combination directly at the ebay website. If this fails, you have to resolve the problem with ebay directly.

3) If you use multiple languages / locales, check that your keyboard is set to the right one.

4) Some special characters presented a problem for Gixen in the past. If you use an unusual character in your ebay password, please let us know what it is (never email your full password, just the character in question).

5) If you changed your ebay password, the new password applies to Gixen as well. All the snipes scheduled with the old password are invalid and you have to re-enter them. You can no longer see the old sniping entries.

6) Finally, as of May 21st 2014, you may have to associate your account with Gixen IPs. You can do that by using Gixen socks proxy, by following instructions on gixen.com



But when i am login in to Ebay.com it works without any problems. Is ebay blocking gixen ip numbers?

Really appreciate your help.
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Cupid



Joined: 09 Aug 2007
Posts: 5677
Location: Bristol, UK

PostPosted: Mon Sep 26, 2016 8:56 am    Post subject: Reply with quote

If it were Gixen being blocked you would find far more posts on here reporting it.

It could be your account is blocked from logging in from a location other than your home though.

Have you got your password wrong recently, or changed your location?

Usually such blocks are temporary, but if it persists for more than a day I would recommend reverting to email, at the support address given on the Contact tab above... because you don't want to be discussing specific and sensitive security information. In such emails please always include your Ebay id.
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Mark
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b0xr
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PostPosted: Mon Sep 26, 2016 4:58 pm    Post subject: Reply with quote

Thanks for the fast reply. I iam behind a proxy, so maybe thats the case. I will try again tomorrow.

Thank you.

Greets
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b0xr
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PostPosted: Tue Sep 27, 2016 7:26 am    Post subject: Reply with quote

Cupid wrote:
If it were Gixen being blocked you would find far more posts on here reporting it.

It could be your account is blocked from logging in from a location other than your home though.

Have you got your password wrong recently, or changed your location?

Usually such blocks are temporary, but if it persists for more than a day I would recommend reverting to email, at the support address given on the Contact tab above... because you don't want to be discussing specific and sensitive security information. In such emails please always include your Ebay id.



Okay so the problem was that i had a space between two letters in my password. Apparently this doesn't work so well with gixen.

Im glad it works now.
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Cupid



Joined: 09 Aug 2007
Posts: 5677
Location: Bristol, UK

PostPosted: Tue Sep 27, 2016 7:52 am    Post subject: Reply with quote

Thank you for reporting back.

User experiences like this definitely help when others have issues they can not resolve on their own.
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