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Login problem - maybe related to country change

 
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sai_sells_books
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PostPosted: Sat Jan 31, 2015 1:47 am    Post subject: Login problem - maybe related to country change Reply with quote

Hi,

I recently changed my EBay country, and now i am unable to login to Gixen web site to setup my snipes. I suspect that it is due to the country change, but since i cannot login, i can't see my settings to see what my default EBay site is.

Any ideas?

Thanks
Sai
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Cupid



Joined: 09 Aug 2007
Posts: 6193
Location: Bristol, UK

PostPosted: Sat Jan 31, 2015 2:55 am    Post subject: Reply with quote

It is probably not related... but even if it is the measures that Ebay take against accounts, that have caused this issue recently, do always seem to be temporary.

So, as I have posted to others with this issue recently, my advice would be to wait 24 hours before trying to log into Gixen again.

If the problem persists after that then I would recommend contacting Mario at the support email address provided on the 'Contact' tab above... identify yourself with your Ebay id, and give a short description of the issue you are experiencing and for how long it has been happening... he may then be able to provide you with more specific instructions as to what you can do in order to get your Ebay account back to a state that it is possible to log into it again from the Gixen servers.
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