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jessica8.07
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PostPosted: Tue May 06, 2014 7:51 pm    Post subject: Unable to login Reply with quote

I received an email from eBay telling me I had to change my password, as they believed someone had tried to access my account. I changed my password with eBay not knowing it does not automatically update my gixen account and lost an auction already because of this! I am losing my auctions because gixen is not allowing me to login with my old password or my new password. What do I do to get into my gixen account please?
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6487

PostPosted: Tue May 06, 2014 8:01 pm    Post subject: Reply with quote

Please see this thread http://www.gixen.com/forum/viewtopic.php?t=4882

You may have to wait up to 24 hours before you are able to log in again, as eBay inserts captchas after a password change, preventing Gixen from logging in.
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