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Paid 1 year mirros services, but still see Ads and timers

 
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wolfort
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PostPosted: Mon Apr 05, 2021 4:15 pm    Post subject: Paid 1 year mirros services, but still see Ads and timers Reply with quote

Paid $8.2 on Mar-18 for 1 year mirror services, but when I logged in, I am still Ads and webpage is showing me that I don't have mirror services.

Could you help? Thanks
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Cupid



Joined: 09 Aug 2007
Posts: 6509
Location: Bristol, UK

PostPosted: Tue Apr 06, 2021 3:25 am    Post subject: Reply with quote

In the payment confirmation email from Paypal there should be a reference to the Gixen id for which this subscription payment applies.

Is that the same as the Gixen id that you are logging in to ?

If not you can transfer the subscription using the Mirror Transfer Form which can be accessed from the Settings page.
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wolfort
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PostPosted: Wed Apr 07, 2021 9:07 am    Post subject: Reply with quote

All paypal email etc was correct. I didn't do anything after the original post. But today it seems my status is showing correct information- "Your Gixen mirror subscription is good until Fri, Mar 18, 2022. "

Thanks for the help.
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