\"You have not yet subscribed to or activated Gixen Mi

[briarcarlisle]

I bought the $6 service for the entire year a few days ago, but it's showing that I haven't. I have been billed already, and have transaction details of the payment going through. I have also received an automated email from Gixen "Thank you for your payment"

Gixen Mirror Subscription Status:
You have not yet subscribed to or activated Gixen Mirror.

I am unable to lock in snipes, due to be using all my "free" snipes. Does anyone know what I need to do to get my service working?

"You have reached the limit of 4 free snipes (won + scheduled) within the last month. Please subscribe to Gixen mirror on the settings page before adding more snipes."

[Cupid]

The first thing I would recommend is checking if you have registered more than one Gixen account here ?

If so you can perhaps transfer the active subscription to the account that you are actually using.

Also in the confirmation of payment there should be a reference to the Gixen id for which the payment relates. If you can find this does it match the account that you are logging in to ?
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Mark

[briarcarlisle]

Thank you, that worked!

[diadiyad1a]

I have the same problem, but I really only have one gixen account.
I bought the blocks of 15 days, for $6.

[Gixen]

[Cupid]

Is it indicating that you have these blocks on the Settings page and have you activated any yet ?
_________________
Mark