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Lost auction to a lower bid :(

 
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Gixenthesniper
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PostPosted: Thu Aug 02, 2018 1:59 pm    Post subject: Lost auction to a lower bid :( Reply with quote

So I put in a bid of 4.50 two hours before the end of the auction.. I received a message in the dying seconds saying I was the highest bidder at 3.70 and a congratulations message seconds later from eBay stating I had won, and please click here to pay. I click and I am taken to the “I am sorry but you lost this auction page” I checked my eBay summary and it sold for 3.70 but it doesn’t look like my username is anywhere in the bid history because my username begins with an f not an i .

So who’s at fault? Gixen, eBay or me? I haven’t the foggiest.

Thanks in advance

Item number 382530058014
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PostPosted: Thu Aug 02, 2018 1:59 pm    Post subject: Lost auction to a lower bid :(

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juangrande



Joined: 09 Aug 2007
Posts: 839
Location: San Diego, California, USA

PostPosted: Thu Aug 02, 2018 4:30 pm    Post subject: Reply with quote

Hmmm...

What status is reported on your Gixen homepage?

If Gixen lists this as WON, I would suggest logging into your eBay account and check your purchase history to see if it's listed there.
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If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra
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Gixenthesniper
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PostPosted: Thu Aug 02, 2018 10:06 pm    Post subject: Reply with quote

On Gixen my main and mirror status both say WON for this item

But my eBay purchase history has nothing new in it.
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juangrande



Joined: 09 Aug 2007
Posts: 839
Location: San Diego, California, USA

PostPosted: Fri Aug 03, 2018 8:20 am    Post subject: Reply with quote

Well, I'm stumped. The bidding history says that only two people bid, the winning bid was placed twice (which indicates the use of a sniping service like Gixen), and Gixen says that you won; but the winning bidder eBay lists is not you.

It's clearly an eBay glitch since they sent you an erroneous congratulations message, but I will ask Mario to have a look. Maybe he'll be able to see something in the server logs that might give a clue to what happened.

I would suggest contacting eBay to see if they can explain it (if you have the patience).
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If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra
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mario
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Joined: 03 Oct 2006
Posts: 6138

PostPosted: Fri Aug 03, 2018 10:03 am    Post subject: Reply with quote

First and last letter in the bid history no longer have to match first and last letter of the ebay username. Just looking at it, it looks fine to me. Is it possible that you have multiple ebay accounts, and you are not logging in to the correct one?

Please email me your ebay username, and I will take a further look.
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Gixenthesniper
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PostPosted: Mon Aug 06, 2018 12:18 pm    Post subject: Reply with quote

Oh shhhhh

Haha gulp yes I do, i have 2 eBay accounts. Oh god.

*backs out of room quietly never to return*
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