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can not retrieve Ebay watchlist

 
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kohsoe
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PostPosted: Wed Mar 07, 2018 7:46 pm    Post subject: can not retrieve Ebay watchlist Reply with quote

Item ID 222872272966 an many more, whole bidding watch list can not be imported via web, desktop manager and mobile apps.

what's wrong?
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PostPosted: Wed Mar 07, 2018 7:46 pm    Post subject: can not retrieve Ebay watchlist

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mario
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Joined: 03 Oct 2006
Posts: 6227

PostPosted: Wed Mar 07, 2018 7:49 pm    Post subject: Reply with quote

Is anything from your watchlist imported at all?
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kohsoe
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PostPosted: Wed Mar 07, 2018 10:58 pm    Post subject: Reply with quote

mario wrote:
Is anything from your watchlist imported at all?


nothing imported at all, it just shows blank with status importing ebay watchlist, please help.
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kohsoe
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PostPosted: Fri Mar 09, 2018 2:44 am    Post subject: Reply with quote

Still can not retreive anything from my ebay bidding watchlist, hopeless no support
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Joined: 09 Aug 2007
Posts: 5582
Location: Bristol, UK

PostPosted: Fri Mar 09, 2018 3:33 am    Post subject: Reply with quote

It's only been a day kohsoe,

Please have a bit of patience.

If you don't get another response here please email Mario direct at the support address given on the Contact tab above.
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mario
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PostPosted: Fri Mar 09, 2018 10:24 am    Post subject: Reply with quote

This seems to be android app specific. Please update the mobile app to version 1.1.2, it has a longer timeout (10 seconds) that resolves this problem.
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willhall
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PostPosted: Fri Mar 16, 2018 5:25 pm    Post subject: Cannot retrieve eBay wish list Reply with quote

I am having the same issue. I cannot import my eBay wish list from the web app nor the desktop app
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Joined: 09 Aug 2007
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Location: Bristol, UK

PostPosted: Sat Mar 17, 2018 11:24 am    Post subject: Reply with quote

But works via the web interface ?
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willhall
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PostPosted: Sat Mar 17, 2018 12:41 pm    Post subject: Reply with quote

No its not working from the web interface or the desktop app. I have plenty in my watch list which are not buy now and not expired.
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willhall
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PostPosted: Sat Mar 17, 2018 12:44 pm    Post subject: Reply with quote

This is the popup I get on the desktop app


Count not get item list, error returned:
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Joined: 09 Aug 2007
Posts: 5582
Location: Bristol, UK

PostPosted: Sat Mar 17, 2018 12:45 pm    Post subject: Reply with quote

Ok,

I think Mario usually asks for examples of items (auction ids) that will not import that are on your watch list.

It may also be useful, for him, to know how many items you have on your watch list in total.
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willhall
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PostPosted: Sat Mar 17, 2018 4:45 pm    Post subject: Reply with quote

ebay item 362257845347

I have a total of 181 but of course not all are bid types
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Cupid



Joined: 09 Aug 2007
Posts: 5582
Location: Bristol, UK

PostPosted: Sun Mar 18, 2018 5:00 am    Post subject: Reply with quote

I added that one as the only item n my watch list and then imported my watchlist, via the web interface, and it worked fine.

Perhaps it's all the Buy It Now's that you have in your watchlist, or perhaps there is a problem with importing so many at once, only Mario will be able to tell us more.
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mario
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PostPosted: Mon Mar 19, 2018 8:18 pm    Post subject: Reply with quote

Some users, very few, but some get an empty watchlist when Gixen sends a request. I still don't know why this happens, but it seems to be a bug on eBay side.
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willhall
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PostPosted: Tue Mar 20, 2018 8:54 am    Post subject: Reply with quote

Ok thanks for looking into it. Do you know of a way I can reset my account? perhaps emptying my watch list and re-adding?
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